My insurance company sent me to them to complete my car repairs in 10/25, in 5/26 all my lights on the dashboard illuminated, I took my car to the dealership and they gave me a video where bad work was completed on the right side of my car which was where the damage was. Please ensure you have your vehicle inspected after they do any repairs for your vehicle especially if they are billing your insurance company. Not every thing that glitters is gold. read more

BEWARE!!! I was referred to C&D Auto Body by Progressive for collision repairs to my vehicle, and this was one of the worst service experiences I have ever had. I dropped my car off on November 28 for minor front bumper repairs. Instead of timely, professional service, I was given months of excuses, delays, and misinformation. I went to the shop multiple times to check on my vehicle and repeatedly asked to speak with the manager. Each time, I was told the manager was not available. I later discovered that the manager had been sitting behind the front desk for over 30 minutes while I was asking to speak with him. That level of dishonesty and disrespect is unacceptable. When I finally got my car back on January 24, it was in worse condition than when I dropped it off. While the vehicle was in their possession, my windows suddenly stopped working. I paid them to fix the issue, but now the windows roll up with a loud, violent thud. My brakes now make a loud clunking noise every time I brake, a problem that did not exist before they worked on my car. And to top it off, the very bumper they were supposed to repair is now loose and cracked. C&D Auto Body did not just fail to fix my vehicle, they damaged it, wasted months of my time, and showed zero accountability. This shop demonstrates a serious lack of professionalism, honesty, and quality workmanship. I strongly warn anyone considering using C&D Auto Body to think twice, especially if you value your time, money, and safety. read more

I cannot begin to say how professional and courteous Christoper and Serge was when picking up my car,hats off to the workmanship !!!!!!!!!!

I brought my car here to fix right front fender and bumper damage from a fender bender. Skipping to the bottom line, the car looks as if nothing ever happened to it. I brought in the car late one afternoon, having found the shop on the Allstate website as an authorized place. It's a 5 minute walk to the College Park Metro station (and don't let Google Maps tell you otherwise) so location was ideal to get from/to the shop after I dropped off the car. I had to wait a bit for Serge to finish what he was doing and come look at the car to provide an estimate, but I wasn't in a hurry. He assessed the car and debated between repairing the fender and replacing it, ultimately determining that replacement (with an aftermarket part) was better. At first, he was not going to replace the bumper, but at the end of the repair, the QC inspection right before my scheduled pick-up determined that in repairing the bumper, the shop broke off a tiny corner of it at the edge, which Serge acknowledged was the shop's fault. They didn't have the new bumper in stock and needed an extra day to fix it. The defect was so small that if they hadn't pointed it out, I probably would not have noticed it myself. Instead of just leaving the car there the extra day, I needed it back on my original pick-up day and Serge was fine with my picking up the car and then bringing it back at my convenience (about two weeks later) for the bumper swap. I had read all the reviews about cracked windshields and asked about that as I dropped the car off. I didn't have the issue with my car, but for the benefit of others, the following is the explanation I got. When a major part of the car is being replaced or repainted, they bake the paint (probably not the right technical term) when the part is already on the car, which means that the whole car is heated at whatever temperature that requires. When there is a tiny imperceptible crack on the edge of a windshield when the car is brought in, that heating can make the crack expand. Based on that explanation, I had Serge check all around the edges of the windshield to verify that I had no such cracks pre-repair. As noted earlier, the car was in perfect shape when I picked it up. If I needed body work in the future (fingers crossed I don't!), I'd come back. In fact, I've already recommended the place to someone else. read more

If you EVER need some auto body work done this is the place you have to take your car to. This is the only place I will recommend to take your car and if I am ever in need any auto body work done C& D is the ONLY place I am taking the vehicles I own. I was in need ofsome minor body work done in my 2024 Honda Accord hybrid that needed to be done. I just couldn't leave my brand new baby with some unsightly scars and scratches. From the minute I took my car in for an estimate on a Saturday morning, the customer service was empecable. The estimators were not working so the young lady who was there took pictures of the area that needed work and said she would pass the info onto the estimators and someone would be contacting me with an estimate. I am thinking someone will contact me Monday which was no problem. In less than 30 minutes I receive a call from Serge with a complete estimate and letting me know he would be emailing me the estimate he quoted me. I must tell you that the quote was less than I thought it would be. So doing my due diligence I go to a couple more auto body shops to get estimates. Of those two places no one contacted me with an estimate. I guess they didn't need or want my business. I reach out to C&D to discuss getting the work done. In speaking with Serge, we agreed upon when to bring my car in and when to expect to pick it up. I only had to pay a $100 deposit. I dropped my car off at the predetermined time and it was ready when they said it would be!!! Upon discussing the care of a cars paint job with Serge I remembered a few scratches that I had forgotten to get an estimate for when I originally brought the car in for the estimate. Serge took a look at the scratches and said let him see if his team could just buff them out and if not then he would give me an estimate for that work. So I bring the vehicle back the following week to see if they could remove the scratches by buffing them out. And like magic they did and at no cost to me. Now that is what I consider EXCELLENT customer service. Serge provided me with tips to protect my car paint for the life of the car. I am truly grateful to Serge and the team at C & D Auto. I will always bring my family vehicles to them and they are the ONLY auto body shop that I will ever recommend to anyone in need of auto body work!!! read more

As an individual in a small family business, I recognize the professionalism from such a small shop and their work-ship. I know the difficulty it takes and this shop impressed me from customer service, time duration, and the final product as you can see in the images. I would like to thank Jason and the rest of the staff for braking down the estimate as this was my first time ever getting one let alone my first time in a crash. Once the generous staff discussed the details, I was told to come back in two days. The bumper and other details were fixed and they also washed and sanitized the entire vehicle. My car looks amazinggg!!!! I gave it a few months to check out if the repairs were well done and they were up to my expectations. In addition, the last reason that stuck out to me that made me want to post my first review in a while was their early approach to how they were doing business during the COVID-19 pandemic in terms of extreme sanitation in staff and cleaning procedures to the vehicles. Would be going back if presented with the scenario again. Polished and professional. Overall, If you're looking for quality work in a short time period I 10/10 recommend C&D Auto Body Shop. Thank you for the excellent repairs!! read more

C&D Auto Body - Auto Detailing Near Me - College Park, Maryland

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I've worked with them for a couple of different issues. Their customer service is stellar. Every time I've been there, they've been very attentive and have great communication. They value keep their customers abreast of what's going on and the status of their car. I'd definitely recommend them to anyone. They are by far the best body shop in the area and it's not even close. Thanks to Serge and the whole team for making this an easy and pleasant experience. Y'all are the best. read more

Best auto shop I've ever been to! I have had my fair share of experience with auto body shops & this one definitely exceeded my expectations. I was involved in a hit & run which left my driver door smashed in. Progressive sent me to C&D, their customer service was great and consistent from the moment I called to when I picked up my vehicle. In my previous experience with other shops, it'll take at least a week to get my vehicle back. Since I am working from home I opted out of getting a rental. I informed one of the associates that I wouldn't have a car and he quoted me with a 4-5 day turnaround. I got a call 2 maybe 3 days later saying the work was finished. Picked up my vehicle & 5 months later everything is still working like nothing ever happened read more

C&D Auto Body - Damage before I took my car to C&D - Auto Detailing Near Me - College Park, Maryland

I just wanted to take a moment to thank the folks at C&D for all their help and support. Without getting into some genuinely embarrassing details about the hot mess my work associates and I found ourselves in, let me just say that a recent business trip included some miscalculation in logistics. I attached photo (busted up Nissan) to show how badly we messed up: the car wasn't ours and we're not even remotely from the area. Needless to say, we panicked. I don't know how my work associate found C&D, but they were the one first shops he called and we'd be 367 shades of unemployed if he hadn't. In the heat of the moment (and maybe from the trauma of our poor judgement), I didn't get names and I'm sorry for that. The whole staff was amazing and caring and considerate- and the work itself was done quickly and was reasonably priced. Thanks again for all your help! You're the real MVPs! read more

C&D Auto Body - Auto Detailing Near Me - College Park, Maryland

I found C&D after being treated dismissively by two other high rated shops in nearby Beltsville. Then I met with Serge at C&D auto body. A moving truck had hit my left quarter panel -- busting the light assembly, and damaging the bumper, quarter panel and gas cap. The insurance for the moving company was a specialty insurance company. I was very wary they were going to pull a fast one on me especially when the estimate came in at just under $1000. I knew the damage was at least $1500 if not up to $2500. Serge explained that C&D gad experience negotiating with insurance companies. And he assured me he would repair our Jeep with zero out-of-pocket costs to me. Serge and his team negotiated over the course of a week. They informed me Friday afternoon that they had gotten approval and wiould start immediately on my repair. Serge called me around noon on following Wednesday to tell me that my car was ready. Our Jeep is 17 years old. I was concerned that the paint match would be off a bit. Paint matched perfectly. And the totality of work was of excellent and superior quality. My wife and I are very happy with the great work and excellent customer care. Oh, and by the way the final amount the insurance company agreed to pay to C&D was just under $2300. Trust Serge. We did, and are better for it. read more

I was referred to C& D Auto Body after my car was involved in a hit and run on the Fourth of July. The customer service and repair service was great, however Serge's customer service is absolutely top notch he went absolutely above and beyond. He assured that any issues were addressed and quickly rectified. I am completely satisfied with the repairs and would highly recommend them to all family and friends. A customer for life. Mr. Richardson read more

Okay, let me be honest..... I don't give many excellent reviews because unfortunately, not many business establishments these days believe in good customer service and/or quality products. Anyhow, I would have to say that C & D Auto Body definitely stands out from the usual suspects when it comes to exceptional customer service, excellent work, timeliness, and standing behind their work guarantee. I worked specifically with Jason to get my 2007 Mustang GT repaired and I have to say that Jason definitely knows how to treat and keep a satisfied customer.  Everyone that I encountered during my visit to the body shop was professional, attentive, and above all else knowledgeable about fixing up my Stang. I was super impressed when I initially entered the shop.  The place was clean, bright, welcoming, and tech savvy.  Now I have to put emphasis on cleanliness and brightness because so many auto body shops that I have had the displeasure of patronizing throughout the years were dingy, dirty, dark, and cluttered.  How the hell are you going to make my car look good if your place looks like a dungeon? I would definitely recommend that you check them out if you need any type of body work done to your car.  They even provide you with a detailed description of work completed as well as a written lifetime warranty.  Of course the warranty is only valid if you or your ex refrain from taking a hammer or bat  to the new bodywork. All in all,  I will be back in the near future for a few unique customizations. read more

Ignore - I meant to post on the other C & D. It's telling me this this too short so I'm writing more words that I moved my review to the other C & D. read more

C&D AutoBody is a great repair shop. I highly highly recommend them. They did an amazing job repairing my vehicle. And even after repairs I have returned numerous times to get my car washed and cleaned out. Sergio, Jason, and team are always very friendly and accommodating when I return. Wonderful customer service and I always leave more than satisfied. They do a very nice job washing and lightly detailing on my car. I would recommend calling and scheduling a car wash & cleanse here in addition to auto repairs. read more

Highly recommend this business, great customer service! Serge, the representative was more than willing to take the time and care necessary to understand the customers needs. If you have a vehicle that's damaged and need of repairs in the DMV area; this is the shop and serge is the rep I personally recommend! read more

If you have Progressive Insurance (like myself) or any other insurance don't let them convince you to take your car to this shop. I picked up my car and was handed the keys so I said isn't anyone going to come out to the car with me and go over it with me? I was told oh we have QA (Quality Assurance) and QC (Quality Control) the car is good to go. I walk to the car and notice instantly the front and wheel and tire which was replaced still had the stickers on the new wheel. Who puts on a new wheel and doesn't take the stickers off? I go back into the office to get one of the staff to address this issue. They had to take the car back into the shop to peel the stickers off properly so as not to leave glue on the new wheel. I also noticed that the windshield was cracked which wasn't that way when I dropped the car off. Maybe the adjuster missed it I don't know SO here is another issue. A supplement was sent to Progressive and they are now fighting me on the windshield saying that stone chips caused the crack blah blah blah. After having the car a few days and after washing it I noticed all kinds of paint overspray on the passenger & driver's door glass and the front windshield which is now cracked. I know that the driver's door was replaced so they had to take the glass out of the old door and install it in the new on. I called my agent and laid into him for the poor quality of this shop that Progressive recommended. I am not a body mechanic BUT I am a ASE certified mechanic so I know what I am looking at. I had to mix up a strong solution of ammonia and water along with windex to clean the windows (which still aren't clean) It's taking a lot of rubbing to get the windows clean. Lastly I just added windshield washer fluid to my car and THE WASHER BOTTLE WAS LOOSE!!! Which means only one thing. They didn't put all the bolts back into the windshield washer bottle assembly. I know that the bottle was intact for I had just replaced it because it had a small crack in it in the bottom (possibly from road debris) but the key is I did it myself so I know that it was right. Another reviewer stated that his windshield was cracked when he picked his car up also. Another reviewer stated that all the tools in his trunk were stolen yet they were working on the front of his car and had no reason to be even near the trunk. Most ironically is that the business did not even deny it. I have learned from this experience to Google businesses that I am not familiar with read more

I posted this review on Google as well. From the start, this shop has been very supportive of my build and goals. I'm a college student and I am currently modifying and building a fun car for myself. Over the summer, my car got rear-ended the night of a car show I attended. I called the insurance of the person at fault and they recommended this shop. The car arrived to the shop pending repair, and the insurance company declared it totaled AFTER agreeing to fix my car fully in writing. I had to fight the insurance company for my car to get fixed. The shop wrapped my car, took it apart to look for extra damage and even held on to the parts they ordered for me while I fought the insurance company. Once I got the money to fix it, the body shop team cared for every bit of the car as if it were their own baby. The body parts I ordered for the car at times came in looking rough from poor shipping and handling, and the techs worked the sheet metal parts to look as if they were brand new. They painted and cared for the car better than most other places that have touched it. After their repairs, there were no squeaks, rattles, leaks or anything. My car is my project and hobby. It definitely has been through a lot, but you couldn't tell after it left the shop. The car is in as good shape as it was before the accident or better. I'm completely satisfied and would recommend anyone to use C&D. Even though I found them through a poor transaction with an insurance company, staying with C&D for repairs (after going through insurance) led to my car being totally refreshed. They're transparent, they're friendly and their work is impeccable. They are the best. read more

C&D Auto Body - Auto Detailing Near Me - College Park, Maryland

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This is my second or third time using C & D auto for this car. The results of their work was great just as it was in the past. A family member of mine was rear ended and even though the collision didn't look too bad from the outside C & D meticulously inspected the car and found that there was damage behind the bumper that needed to be replaced. They did a good job of quickly repairing the parts in-front of the bumper, the bumper and matching the paint of the overall vehicle. C & D is my first option when it comes to body work and paint on my vehicles. read more

You can't beat this service. I was quoted a price of $900 from another shop and they would not use parts I purchased. Came here...bada bing bada boom got the job done. They took their time, answered my questions, very professional and courteous. Recommend them highly. read more

Had a little accident and had some minor damage to my bumper. I went in for an estimate not knowing what to expect but with the idea that I would end up having to pay for any work done since I did not want to do it myself and run the risk of damaging my car more. However, when Brian saw that it was just minor paint transfer he simply wiped it off and buffed it out, left it good as new and didn't charge me a penny. He was very friendly and knowledgeable. The lady inside was also very attentive and friendly. If I ever need work done on my car I'll be sure to come back here and I'll be sure to recommend friends and family if they ever need work. read more

Paid $4000 for my engine to be replaced but never put oil in it checked my car a month later and theres literally no oil in it highly disappointed if something is wrong with your car take it to a dealership read more

I would definitely recommend this auto repair shop. It's location right across from the College Park metro is super convenient because there are buses that run from there to all around the area. They were polite, relatively quick, and didn't rip me off on price. In fact, the repair I needed was minor and they didn't even charge me. Not even for diagnostics or anything. You don't see that kind of decency very often in the auto repair world. read more

Gary and his staff worked day and night on my vehicle to get my car back to me looking better than it did before accident!! I highly recommend this shop for someone who is looking for quality work. read more

Unfortunately, I had a very negative experience with C&D Auto Body, and I won't be returning as a customer. I brought my car in minor body work, and when I picked up my car I immediately noticed a foot-long crack in the front windshield. I am 100% certain the crack was not present when I initially dropped off my car (you can't miss it, it's huge!). I immediately noticed it and pointed out the damage to the manager upon picking it up. However, C&D Auto claims (through undated photos taken of the windshield) that the crack was there when I dropped off the car and will not offer to cover the damage. I feel like the whole process was dishonest and that I am now unfairly forced to pay out of pocket for these damages that occurred while my car was with C&D Auto Body. I am deeply disappointed with my experience and will be finding another body shop for any future work. read more

The service was very professional. They kept me updated throughout my repairs and finished the vehicle in just two days. When I walked in they already knew who I was with the car detailed waiting for me. Highly recommend to anyone read more

If you need automotive help, this is the absolute best place in or around College Park. The same repair was quoted for three times the price at the local Jiffy Lube on Route 1, and the staff was exceptionally friendly. read more

Long review because of a really bad and drawn out experience. Bottom line, find somewhere else. I went to pick up my car three different times. Each time they had broken other parts that didn't have anything to do with the accident. They were going to try to get me to accept it. I finally did after the third time and 2 months of back and forth. The car is still broken in places that didn't have anything to do with the original accident. Unfortunately I cant include pictures. Full Details if interested. The accident happened on July 12th. The car was hit on the driver's side where the rear door and quarter panel meet. There was no damage to the front door or any other part of the car. Sept 8th, The first time I went to get the car I found issues with the following: Driver's Side Front Door: The window did not work and the cover over the rear view mirror adjustor was dangling off. The service lady drover the car around to the front with the window rolled down. Meaning that someone had put it down and left it there knowing that it didn't go up. Luckily I tried putting it up and found out that it didn't work. Otherwise no one would have said anything. I asked to talk to a manager and XX came. He said it probably happened when they took off the driver's side door to blend the paint. The excuse he offered was that it is hard to get things back on correctly. I responded that I understood and that was exactly why I had taken the car to C&D, because I was told they know how to handle those situations. Driver's Side Rear Door: The trim along the base wasn't done correctly, the rear wheel well cover was falling off, and there were scratches on the door. The mold on the trim was flimsy and dripping, as if someone threw too much mold on it and didn't smooth it out before it dried. The rear wheel well cover was loose and I popped it off with my hand. There were also scratches on the door as if they reused old parts. XX did not have an explanation for that poor work, but he told me that he would take car of it. I don't have a picture from that time, but I included one here just to show you the pieces that I am referring to. Sept. 18th, Second time I went to get the car I found issues with the following: Driver's Side Front Door: The weather stripping along the top was torn Driver's Side Rear Door: There was paint glue or some kind of residue left along the entire edge of the door. There was also a white gash. When I talked to Jose on the phone he implied that I had somehow been responsible for the residue, but he agreed to take care of it. Driver's Side Rear Quarter Panel: There was a hole where a piece of trim was missing. Jose later called and said he found it in the car wash where it had be blown off because it wasn't properly installed. Passenger Side Rear Quarter Panel: There was a white gash the size of a baseball where it appeared that someone side swiped a pole. All of these issues happened after I had already gone to pick up the car once before. I could not believe how poorly they technicians are, and how there was no quality control from management before delivering the car to the customer. XX was not there but the manager and owner were. They marked everything and told me that it would be fixed. Sept. 28th, Third and final time I went to get the car I found the following: Drivers Side Rear View Mirror: Had a white gash similar to, and at the same height as the one left previously on the passenger side rear quarter panel. Front Quarter Panel: The weather stripping wasn't on correctly and was collecting water I pointed these out to XX who accused me of trying to have them fix everything that was wrong with the car. He got confrontational, asked why I was looking at other parts of the car, and told me he wasn't going to fix anything else. Take it or leave it. The manager was standing just inside the office door and saw and heard what was happening. It was as if I was surrounded in an alley by a bunch of thugs and I was going to have trouble if I didn't walk away. So I did. I took the car as it was and decided to write this review. The bottom line is that I do not think anyone should be doing business with C&D Auto Body. Both the owner and the manager knew about the issue and it still persisted. In my opinion, there is no way that any credible shop would have delivered a car to a customer in that condition. Especially after the 2nd and 3rd times. read more

Very professional and the service was great! My first time there and I felt as if I had been coming for years!

Was recently hit in an accident & their insurance company recommended them- I was not disappointed. Very friendly & quality work. They took care of me- worked out the rental situation & updated me along the way. Very pleased w my end result & their customer service. read more

Why didn't I believe the previous one star reviews. I figured they were older and things surely must have gotten better with this place. POSITIVELY, ABSOLUTELY NOT...... I'm new to the area and had used C & D Auto Center for repairs. Was very pleased with the workmanship by the shop,and the service from the office employees. Would definitely give this place five stars. When I needed body work due to an accident in May 2019 my thoughts were the C & D Auto Body right next door is the place to go. Thinking they were the same company. THEY ARE NOT!!! Yes they are related, brothers, but not run with the same integrity, honesty and caring of its customers. Tuesday - May 28th - Took my car to C & D Auto Body, after confirming with Wilma that they would be able to take care of it. Thursday - May 30th - Called her to get an update. Was told that a supplement to the original estimate was needed and Geico would be informed. I would have to wait until they got back to her before they could move on with the repairs. Totally understandable. I explained to her that I needed the car as quickly as possible and if she had not heard from them by Friday PM - May 31 to please let me know. I would have contacted Geico to have them expedite the arrival of the estimator. Monday - June 3rd - No phone call from Wilma, no estimator. I had to call her to get an update, only to be told that she couldn't do anything for 72 hours after the request. She couldn't do anything, but I surely could. Called Geico, spoke with a supervisor. Had the supervisor there first thing Tuesday - June 4th - Because of all the additional work that was requested by C & D, the estimate was higher then the market value of the vehicle. The car was declare totaled. And non drive-able due to a "Rear Interior Quarter Panel" needing to be replaced per the advisement of C & D. I spoke with Geico to see what options I had. After they sent the supervisors, supervisor they found that the "Rear Interior Quarter Panel" was safe and vehicle would be labeled as cosmetic and not salvage. No complaint from me regarding this issue. Obviously C & D wanted to make the vehicle 100% perfect. Kudos to them. So decided not to have it totaled and would drive it as is. My complaint is that when I decided to take my vehicle back from C & D and not do the repairs until a later date, I was told that I would be charged for storage at $65.00 per day. Ouch!! $585.00 for the error on Wilma's part of not contacting me when I asked her, to get the estimator there quicker. The day I went to pick up the vehicle, Wilma forgets that the car was taken apart and specified that an additional $600.00 was required to put the car back together. After having a mental melt down, I requested to speak to the owner, but of course he was not on the premises (how convenient.) So I ended up with the manager Lynn. She proceeds to tell me about the $600.00 to put the car back together, plus the storage charges, plus administration fee of (?) $125.00. After I told her what I thought of this company, she of course states she was going to give me a discounted rate, but because of my attitude she was charging me the whole amount. Very professional of her. Having an upset customer, then adding fuel to the fire is not a good thing. So Good Job Lynn. Can see why the office is run the way it is. Dealing with Wilma, was another joke. She was the one who told me my car was dismantled on Wednesday when we first spoke. Then quoted me $585.00 on the day I was to pick it up. I got rid of my rental, only to have to call a friend to pick me up as I was stranded without ANY vehicle. Obviously I could not afford to pay over $1,200.00 for absolutely nothing being done on the vehicle. Because she could not get her act together to do her job. Had I realized that charge would be added, it most definitely would have made me decide on going with the TOTALED OPTION. Told them to keep the car. Contacted Geico who did they're magic and got my car back with no charges to me. Yes, this was 50% Geico's problem also. But at least they worked to get a satisfied customer back. Unlike C & D who did not remember that customer's come first. This company needs to disclose to ALL its customers that if you decide, for whatever reason, to have your car returned to you. THAT C & D WILL MAKE YOU PAY DEARLY. USE THEM AT YOUR OWN RISK. AND REALIZE THAT THOSE PAST REVIEWS WERE VERY ACCURATE. read more

We traveled to College Park from Birmingham Alabama to bring our daughter to college. We noticed heat and brake smell coming from back wheel. This was an emergency because the entire wheel and rim was sizzling hot. I called around and several other places said it might be a couple hours just to check it out. We could not move our daughter in to college without use of our car. I called C&D and explained the situation and the owner told me he would get me in right away. They quickly diagnosed a stuck caliper. Knowing we needed the car to help my daughter, he got right on it. Within one hour they had put a new caliper on and adjusted my back brakes. They charged me a fair price and helped me out of a bad situation. Many mechanics could have really took advantage, but they did not. I would recommend C&D to anyone. Thanks for the honesty and fair price. Jeff from Birmingham, Alabama read more

Had my car repaired here after being side swiped. Insurance recommended it. Great experience. Quality work, professional, on time, clean, daily text updates on progress. No complaints. Would highly recommend to others needing body work. read more

DO NOT TAKE YOUR CAR HERE!!!!!! Worst experience Ive ever had dealing with an auto body shop. I could write a really long drawn out review like a few of other people but ill keep it short. Basically I was told my car would take 3 days to repair, I had been in an accident and was using the other persons insurance company. The insurance company could not have been more helpful throughout the whole process and was left exhausted and frustrated with the auto body shop as much as i was. The auto body ended up finding more damage on the car then the initial estimate and needed to request more money from the insurance company and that's when things went terribly wrong. No one in the office seems to be able to use a computer, send an email, or respond to several phone calls in a timely manner. They took 10 days to provide the insurance company with the correct supplement and paperwork so they could pay them direct. They ended up having my car for 3 weeks! when they only needed to replace a bumper and headlight. The owner Howard could not be more unprofessional, rude, incompetent and downright unwilling to provide any sort of customer service. Not only did they not submit the paperwork on time, they held my car for 3 xtra days until the check arrived, even after the insurance company pleaded to release the car and show proof of payment. I am also stuck with a 260 dollar rental car bill because they took longer than the insurance companies policy on how many days i could have a rental car...PLEASE PLEASE to not give your business to C & D auto. read more

c & d is an amazing shop. c & d shop is one-in-a-million! mr. sam the partner owner and his staff where so so very much supportive and understand and caring of my situation and car. his shop is one of a kind. the owner partner and his of staff are an extraordinary & helpful team with deep concerns and honesty & integrity!! if there was a such view of ten star's c & d shop would review as ten!!! so i"m giving c & d shop my ten star"s!! ********** thank you, thank you, thank you!! for all your help and your support through my most difficult time of my life. god bless you c & d auto shop read more

Wonderful service, great staff and management. I have taken my car here for years and they are professional and always do a great job. I trust them completely. Highly recommend!!!! read more

They didn't do any work on my truck, but I after a brief visit, I left impressed. I have a small dent, about the size of my hand, in the rear fender of my F-250. I was told by my daughter-in-law that PDR (paintless dent repair) was the way to go, since the paint was virtually undamaged and the dent was shallow. Vick, the manager of C&D Auto Body, told me that they subcontract their PDR work and that this job was too small for them to get involved. He gave me the number of a mobile PDR provider that he uses and trusts, buffed out the little blemish in the paint (no charge) and told me that I was to call him if the PDR provider asked for more than $200. Small town service and courtesy in a big town!!! read more

Awesome place, the receptionist is real nice and friendly, love her smile and kindness, I will definitely go back for future work.

I initially posted this review for C&D Auto Service, but Drew informed me the offices are distinct, so I am re-posting my review for the appropriate business. Summary: There was confusion about when I could drop my car off. I posted a negative review on Yelp due to my frustration. Vic called to ask why and I had the displeasure of experiencing the most obnoxious phone call of my life (and I work in customer service). He refused to acknowledge that his employees may have been unclear and instead blamed me and my insurance company, inventing insurance standards that neither my insurance agent nor his own employees ever mentioned. I would give negative stars if possibly for his horrid customer service. While the other employees were pleasant, the phone call from Vic left such a negative impression, there is no way I will ever return to this business nor recommend it to anyone I know. Original (3/18/14): I first called on a Thursday to figure out if I could bring in my car after an auto accident earlier that week. The woman on the phone said I could bring in my car after the assignment from my insurance company is sent over. According to Vic, it's an insurance standard to not bring in driveable cars late in the week; neither my insurance agent nor the woman on the phone made any mention of this standard. The woman on the phone did ask if my car was driveable, so she had opportunity to inform me of this alleged standard. Anyway, I received clearance from my insurance company (and made sure to ask how quickly I could go there; agent said the shop would get the assignment within 10 minutes) and brought over my car that same day. When I arrived, I was told the assignment had not yet arrived from my insurance company (even though the agent said she sent it during our phone call earlier that day; when I later told my agent what the shop said, she was surprised). The technician gave me an estimate, which was fine (insurance was covering most of the cost so I wasn't concerned with price, just how quickly I'd get my car fixed). I asked if I could leave my car there immediately, but I was told to bring it back on Monday morning since the technicians don't accept new assignments after noon and don't work weekends. Had they worked on my car that Friday morning, the situation could have been resolved much quicker and probably with no headaches on my end. Monday morning, there is yet another snow storm and roads don't clear until the afternoon. Figuring the shop would again tell me to come back at a different time instead of just keeping my car for the extra day, I bring it in Tuesday morning. They go through the damages, I leave my keys and am told someone will call me to go over the estimate in detail sometime that day. A few hours later, my insurance company calls to say the shop claims there are extensive damages to my car beyond the original estimate and an adjuster will have to go out. C&D still has not called me to tell me this information, despite me clearly signing the form that says I want updates. Update (3/19/14): After contacting my insurance agent, she informs me my car is a total loss and the shop is no longer working on it. I (now) understand C&D cannot declare my car a total loss, but a phone call to inform me there has been a delay with my repairs or that my initial estimate has to be reevaluated would have made this experience much better. I was especially frustrated that I had to wait three extra days for this to happen due to C&D's unclear and confusing standard to not accept cars on Thursdays. Update (3/21/14): Vic called me to ask why I left such a poor review and attempted to explain himself, claiming it's all the fault of the insurance company and I'm not allowed to leave my car on a Thursday even though my insurance company sent over the assignment and trying to talk down to me by telling me I need to make a claim through insurance and he needs business and this review is damaging their reputation and I don't understand how insurance works. When I asked the point of the phone call, Vic continued to be condescending and said he just wanted to make sure I understood. He tried to gain some points with me by saying he did not let the body shop take my car, even though I know I had not signed it over yet. I am still not making this review positive and the phone call did far more damage than the silence. Why interrupt my busy day to get an update on this review instead of conducting business with me? I've never had a phone call make me so irate. Update (3/24/14): I had to go into the body shop to get my personal items from my car. The woman who escorted me discussed my review with me, apologized for Vic's phone call and said she would work with the employees to clarify how certain policies are explained to customers in the future. THAT is the way to handle a displeased customer and to improve a business. read more

This is the worst body shop ever. Do NOT take your car here. If you read the postive reviews you will notice they are for the attached mechanic shop. The shops are distinct and those reviews definitely don't apply to the body shop. They returned my car smelling like a garbage dump and 2 weeks later I haven't been able to find what is causing the smell. I have used cleaners and Febreeze but there must be garbage inside the body somewhere thay they left there when they put it back together. It took them 3 weeks longer than they estimated and they repeatedly lied to us telling us the car was "in paint". When we went to check on it, the car was in a parking lot far from the shop with "hold" written across the windshield. This was after more than a week of them saying it was "in paint" every time I called to check on progress. They also returned it with water on the floor of the back seat. I dried it up with a towel and more water seeped up from underneath. I continue to dry it out every day and water keeps seeping up from the under carriage. The body work seems to be good but the stench and poor treatment are not worth it. There are plenty of body shops out there. I recommend you choose another one. read more

I went to this shop after going to AAA and they quoted me 2k to have something repaired but this shop quoted me 600, which is a big difference. They had my car finished within a good time and good customer service. I would definitely recommend them for repairs. read more