Brought my cars here for inspections and oil changes for over a year now. Consistent, fast,…read morefriendly, quality service! Big shout out to the young men I see there, working hard and mastering their skills! Highly recommend!

WORST TAKE 5. DO NOT WASTE AWAY IN THEIR ALWAYS LONG LINES. WASTE OF TIME…read more Unprofessional and lazy. The employees must believe floating around lackadaisically with each other is far more important than getting the job done and the key to expediency at Take 5. I waited in line for over 45 minutes behind two other cars for me to allow them under my hood, unscrewing my filter, giving them my information and mileage, all for them to tell me they don't have my filter. Confused at them pretty much telling me too bad you waited but you need to leave, I asked them if they would help me find another close by Take 5 that did in fact have my filter. The younger black fella was clearly irritated I asked and told me I have a phone and can call myself. When I told him I don't know what to ask for he said even if he did call himself that I'd get an off-site customer service agent that wouldn't be able to confirm what was actually in-store. Truly, he was so unpleasant I held up his line pleading with to help me. After a good 10 minute back and forth, the younger Hispanic fella came over and offered to call an employee from the other location because the phone numbers aren't direct to the store. Before doing so, guess what he did? He actually did the other fellas job and searched high-and-low which resulted in finding the filter for my car! Can you believe it? Crazy what happens when you try. Well, while the helpful fella was looking for my filter the unhelpful fella decided it best to walk past my car a few times mumbling "f****g b***h* just loud enough for me to hear him calling me awful names because I asked him to be of assistance. Wildly enough, I deleted my first review because I've been there. Working a demanding job where you're expected to maintain a crystallized smile when you're drained in all ways possible. So I decided to try and reason with him before I pulled away. I asked him if he was still mad at me and if I could have a moment more of his time. He said "nah" and looked away. I won't be back to this location. I hope management reviews this and addresses the service I received.

Both times I went to Take 5, the oil change did only take about 5 minutes. But I had to wait in a…read morecar line for 30-45 minutes to get in a bay. So when I saw the long line this month I googled other places close by and found Speedee's. No wait, quick on the oil change, didn't try to sell me a filters/etc, and answered my questions about the synthetic oil mileage differences. So when our 18 year old got her first used car, she called me to say her oil light was on and the tire was low after just one day of owning it, I gave her the address to Speedees and told her to go by there after work to get it changed. I was a little worried about her not knowing about cars they might try to sell her extras. They told her the oil was fine, just needed sensor to be reset, checked all other fluids, and aired up tires. When they finished she asked how much and they said "no charge". These are the good guys.

I have been going here and getting my sports car and everyday driver serviced for years and it has…read morebeen a great experience. They are accommodating and actually include more in things like Tune ups than the actual dealership (Ford dealership ). They also support military veterans which was awesome ! Their work is warranted and always has been with no issues . They take pride in what they do and always get things done in a timely manner. The staff is very professional and helpful. Very honest !

Really nice staff! And did the services I needed in a great time frame! Very fast! Prices weren't…read morecrazy either

They have been my mechanic for over 15 years. Dell & Angel has always been honest on what repairs…read moreneed to be done and what can wait. Pricing has always been great. Have referred several friends and they are extremely satisfied.

Really nice guys. Lots of pointers. Great company if you like spending extra money for service…read more If you're on a budget, way too expensive.

I came in needing a serpentine belt and belt tensioner replaced. Quoted $1270 for that. I called a…read moreChevy dealership and they quoted $906. How is it a non dealership shop this more expensive than a dealership? The belt tensioner from Chevy for them costs $262. If I buy it from the dealership it's $392. Tell me how this shop initially wanted to charge me over $750 for that part? About a 3x markup. How they treat you as a person is good, as it should be. But how they treat your wallet, that's a different story. You're better off going to the dealership than going here. This was such a frustrating experience.

!!! ATTENTION !!! NTB Cedar Hill - TOTAL SCAM JOB: Botched…read moreAlignment, Lied About Parts, Zero Accountability, Crooks! - AVOID!! Took my fiancée' 2019 Toyota 4Runner to NTB Cedar Hill on 2/7/25 for a simple alignment. And not only got screwed, but also robbed! Right from the start - pure neglect and incompetence: * Empty bays, and no one at the desk. Kid too busy scrolling his phone to notice two waiting customers. * Techs looked a bunch of kids horsing around instead of working. * They didn't even bother dropping the skid plate - a mandatory process to properly access the cam carrier arm bolts on a 5th Gen 4Runner TRD ORP for camber adjustments. Lazy hack job from the start of which I was observing from the lobby as a mechanic myself. About an hour later, they hand me the spec sheet at my request to review. Almost nothing was actually aligned. Most specs untouched (still bright red), and only two "adjustments" they did make, threw the whole front end further out of alignment, causing unnecessary stress on suspension/steering components. (to my fiancée's vehicle mind you, not my own this is a major no no!) I call it out. Desk guy Jordan ask me "oh they didn't tell you?" and calls the hack of a tech in. Tech starts spouting nonsense: "You need upper AND lower control arms, bushings are shot, front shocks bad. You got a lot of miles.." BULL. Even if any of that were remotely true (it wasn't), it wouldn't explain a completely botched alignment Indicated on the printout. An older employee there noticed and literally asked the tech, "Why is everything still red? You didn't align it?" Tech raised his voice disrespectfully, not taking accountability for his incompetence, and defensively saying he did! pointing at the one thing he touched. Jordan offers a measly discount. I still got gouged ~$90 for worse-than-nothing "service." I Pull out of the lot--steering wheel cocked hard right, steering tight and heavy. ( in an abnormal bad way) They made it dramatically worse than when I arrived. (Vehicle arrived tracking straight as an arrow, and only needed adjustments do to suspension level, nor malfunction, neglect or worn-out parts) I go back in, politely ask for a refund for my troubles, Jordan flat-out refuses: "Nope, can't do that. It's warrantied--bring it back." Siding with his hack of a tech. Disregarding entirely the fact I've made it passively and respectfully clear, I am a very competent mechanic, I know what I'm talking about here. (I know every inch of my vehicles as it's a hobby and passion of mine. they change tires, I build high performance quality off-road vehicles for hobby). Hoping they would have integrity and at the LEAST. Just refund me, since you made my vehicle worse. I didn't need their so called mechanics uneducated "opinions". I simply needed an alignment machine for a simple adjustment. Dude had the gall to add, as I'm about to walk out internally fuming "But you really need to get those control arms though..." While lying to my face, insulting my intelligence and refusing to fix their screw-up. When I voiced my concern my vehicle was made worse, rather than caring to investigate his team's incompetence, his reply was simply "well.. I don't know about that, I didn't drive it before so.." a complete LACK of integrity, and basic respect for a customer! Monday morning I take it to Allstate Auto Care in DeSoto--reputable shop (alignments) that did flawless work on my previous leveled 4Runner years ago (which was older in year and higher in milage). Full alignment + free comprehensive inspection. Verdict: Zero issues! Bushings great, control arms solid, shocks great, truck in excellent shape overall (as I already knew--I'm the primary mechanic). Alignment done very well! no drama, no upsell Bullcrap. They even respected that I'd handle my own upcoming recommended maintenance. I asked, did ya'll happen to have trouble adjusting the control arms or getting it properly aligned at all? to which they replied - Nope! Everything went smooth! All is good! You won't need to come back for that at all anytime soon! As I left the 4R tracked beautiful straight, all the tension had relieved from the steering wheel. Bottom line - NTB Cedar Hill is a disaster: * Untrained, disrespectful kids masquerading as techs * Deliberately incomplete work * Shameless lies about "needed" parts to scam money * Zero accountability--won't refund even when they clearly worsen your vehicle * Management that backs incompetence and arrogance over customers They've NO desire to "make it right" If you're mechanically inclined, you'll spot the Bullcrap instantly. If you aren't, they'll happily ROB you blind while gaslighting you. DO NOT GO HERE. Save yourself the headache, money, and risk. Plenty of honest shops exist--find one that doesn't treat customers like idiots. (Attaching Allstate's clean inspection report--proof they lied about every "bad" parts.)

Went in for an oil change 4/22/25. I was told that my brakes had a little squeaking noise, and…read morethat it would be $39.00 to remove the tires and spray a brake cleaner on the brakes. I agreed to the charge; however, once I got ready to pay the charge changed to $39.00 per axle. Oh, and also, I told him that the tires had not been removed as I was told. He went and looked at the tires, and said oh, he didn't have to remove anything, he just sprayed the brakes. So, back to the charges, once the job is done, you just throw in a charge twice as much!!!! Had the manager not been there to quickly take off $25, it would have been a problem. I will go back, because it is very clean, but if the workers knowledge does not improve, I definitely won't be using the Cedar Hill location on Beltline Rd anymore.

LoL. I parked my in back by the automotive department so I could take a short cut to get to…read moreelectronic department. All I see a long lines of cars waiting to get service. Only one person moving around in the bays.I go in and customers all with angry looks on their faces. Someone is chewing out the cashier. She said she been waiting 4 hours for a oil change. Another customers walk up and said is my car finish yet? She began yelling that she had been here all day. Everybody in waiting room looks miserable. I laughed and shook my hood as I walked to electronics section.

Ordering tires is easy and has not been a problem. Ordered online and messaged for pick up. The…read moreinstall/mount is a nightmare. Went down twice to get the tires mounted. 2.5 hour wait minimum both times. Never again. You can pick up the tires and have them mounted elsewhere; my suggestion to avoid the headache.

I came in for a diagnostic test because my car was having ongoing issues, and the staff were…read moreextremely helpful in troubleshooting the problem. They took the time to explain what was going on and provided valuable information I really appreciated. Great service and very knowledgeable--I highly recommend this place!

BE CAREFUL! No accountability for mistakes (PROVEN MISTAKES) and can get very disrespectful…read more The service at this repair shop has really gone downhill. I used to love and rave about this place--I brought three or more cars here to get service. But after my recent experiences, I'll have to find another shop. I've been dealing with the same issue for 2-3 months, yet they kept "finding" other areas to fix instead of addressing the actual problem. The phone representative has been completely disrespectful the last two days. I had my throttle bodies replaced, only to find out later that the wrong parts were installed. After going back and forth with Speedy's, paying for tows and Ubers just to get around, I finally had my car towed to the dealership on June 3rd. The dealership confirmed that Speedy's installed the incorrect part, which ended up costing me around $250. When I called the warranty company, they told me that Speedy's reported having used the correct part. I called Speedy's to follow up on June 6th, and the representative immediately got an attitude, saying, "I can fix the cable to prove a point." I explained that the dealership had already fixed a loose cable but the bigger issue was the incorrect parts. He claimed he had already ordered and received the correct parts and was ready to install them. However, when I called again on Monday, June 9th for an update, I was told they were still waiting on parts. When I brought up his earlier statement, he started yelling at me. I asked him to stop yelling, and he hung up on me. I will not work with a shop that treats the customers like this. I will be following up with legal actions. If I could use my warranty at a different shop, I would--but because of their mistake, I either have to continue dealing with them or pay out of pocket. I'm totally dissatisfied and disappointed in how far this shop has declined.