I used caddy moving for our out of state move from NY to Austin. They were professional, clean and well spoken as movers. Nothing was damaged and everything was handled with care. They were on time for delivery which was everything to my family and pricing was just as expected. Definitely would use them again for another move read more

They were great! Movers were very friendly. They got the job done quickly and were careful with my things. I would absolutely recommend them to anyone looking for a moving company! read more

Caddy Moving was great. The crew showed up on time, moved quickly, and didn't break a thing. Easy move!. Would use them again.

I used this company recently. The move was fast but they damage ended up damaging my carpet

Caddy Moving was great! We used them to move furniture back into our house after a renovation. Booking was easy and quick. The workers were professional and very helpful. They worked quickly but took care with our furniture. We read more

This guys were great. Very quick and efficient with their work. That did exactly what I wanted and the prices were good

I had a good experience with the move they did for me. the job got done with no issues

Excellent and efficient labor help at points A and B at a reasonable rate. We were ready to go, and they were ready to lift. Moving from an apartment to condo with stairs on both sides. Very grateful to save my tired body. Thank you! read more

The moving team was professional, efficient, and handled all of my belongings with care. They arrived on time, worked quickly, and made the entire moving process much less stressful. Everything arrived safely, and their customer service was friendly from start to finish. I would definitely recommend them to anyone looking for a reliable moving company. read more

They did a good job and they have good workers. I was satisfied when the job was done. They have nice prices and the customer service is good. Overall they are a good moving company. Thanks read more

Great service! The level of professionalism within the company is self evident and it was as if I was around family the way the staff treated me so kindly. Thank you so much read more

I tried to use Caddy to move a couch from one location to another. they scheduled me but their movers didn't show up I confirmed the day before and the morning of DO NOT USE they use a third party independent contractor so they don't have control read more

Caddy Moving - Proof of the communication - Movers Near Me - Austin, Texas

I hired Caddy Moving for professional moving labor services and it resulted in thousands of dollars in property damage. The movers arrived without any moving equipment whatsoever: no dolly, no moving straps, no furniture sliders, no moving blankets. They dragged furniture across our hardwood floors rather than lifting it, leaving deep scratches throughout the hallway and adjacent rooms. They also damaged walls and a wine refrigerator. The movers apologized and acknowledged they were gig workers with minimal screening, not the "100% background checked, vetted, and trained" professionals Caddy advertises on their website. I submitted a damage claim with photographic evidence within the required claim window. An independent, third party licensed contractor inspected the damage and confirmed that the scratches were too deep for localized touch-up, requiring full sanding and refinishing of hardwood flooring at a total cost of $3,250.80. Caddy offered me $60. I provided the contractor estimate, offered them to send their own inspector (which they declined), get their own independent estimate (which they declined), and asked they engage their insurance policy (which their website promises to do - which they also declined). Caddy ignored all of these requests, then marginally increased the offer to $80 and $248, only contingent on signing a settlement waiver releasing all further claims. That final offer was less than 8% of the documented repair cost of $3,250.80. Caddy's website promises "full coverage on damage claims," reimbursement at "fair price value," and a "multi-million dollar insurance policy" to back it up. None of these promises were honored. If Caddy's "thorough review" refused to include a physical inspection, an independent estimate, or engagement of insurance, then the review was neither thorough nor based on the available information. It was based on a decision to minimize payout regardless of the documented facts. I have submitted formal complaints with the Bureau of Household Goods and Services (BHGS) and Better Business Bureau (BBB) and would strongly, strongly recommend looking elsewhere for moving help. read more

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I been helping caddy with the moves and lately I been getting my payouts late I suppose to been paid on aug7 payout was pending for aug12 it's now August 18 and my payout still on hold like this is not how you do business they blow your phone up when they need you but when we need them they don't never answer we can't never get in contact with them it's unacceptable read more

These guys certainly are named right they are the Cadillac of movers. I needed to move stuff from my place in Austin to my new home.. let me tell you I was a little apprehensive at first of course moving is nothing if not stressful but the communication with these gentlemen was really excellent They took care of almost everything and left me with little to do but get myself to the new place.. their prices were really good in at times lower than a lot of the companies I checked, but what really stood out was the customer service and the proficient and serious and dedicated way. They handled my stuff. Nothing arrived broken everything was well packed and labeled it was so easy to put stuff away when I got to my new place the gentleman who did the moving were cordial professional, clean, and nice who could ask for more I would definitely recommend them in the future if you're planning a move either small or large. read more

Moving apartments is always a hassle. Caddy moving took that problem away from me. I moved about 40 minutes down the road. I only had a 1 bedroom but it was on a higher floor. Workers were professional and pretty nice guys. Caddy gave me a really good quote and completed the job a little earlier than the estimate. They are worth the service. read more

This was the first time I every used caddy I was worried but I can honestly say that it was a great choice they were professional The customer service was amazing and on top of that they handled all of my things with care and one thing is that they're very oriented and they do actually listen to how you want your things. read more

We hired Caddy Moving to help unload our moving truck after relocating, and unfortunately we were disappointed with the overall experience. The crew was friendly and completed the job, but the efficiency did not match what we expected for the price we paid. What was especially frustrating is that the company we hired to load the truck completed the loading, organization, and packing of the truck in just over an hour. In comparison, unloading the truck took nearly two hours with Caddy Moving, even though unloading is generally the simpler part of the process since everything is already packed and organized. We paid $320 for approximately two hours of unloading labor, and based on the amount of work involved, we felt the job took significantly longer than it should have. The pace of work did not reflect the level of efficiency we expected when hiring professional movers. Overall we did not feel that the value matched the cost. Based on our experience, we would definitely choose a different moving company in the future. read more

I had to move quickly from Delaware to NYC for work. A friend of my recommended Caddy so I trusted them to get everything handled for me and they did that better than any company I've ever worked with. In the past, I've had issues with every moving company I worked with so for things to go so smoothly with these guys speaks VOLUMES to me!! read more

I had an excellent experience with this moving company and would highly recommend them. The team was professional, courteous, efficient, and arrived right on time. They handled everything with care and made what can be a very stressful moving day go smoothly from start to finish. read more

caddy helped me move all my stuff from my college apartment in Washington DC to my new job in Austin. everything arrived on time as expected and my things were in perfect condition! the staff were quite friendly and took extra gentle care read more

These guys are very professional and hard working. They moved my 2 bedroom condo in a jiffy and communication was excellent as well. All of my items were very well taken care of as I mentioned to them that there were some fragile items. Very attention to detail, highly recommend. read more

The people in this company are absolute crooks. Moving team damaged my items (witnessed event) and steered me towards packaging/protecting my items in a way so that if damaged they would not have to pay out on insurance policy. The cost for me to move was less than the amount of damage they caused! Which was over $600 including broken TV and dresser. They were completely unhelpful, uncaring, and unreasonably cold in trying to get appropriate reimbursement for their mistakes. Would never use again and will actively discourage anyone else to use this company. read more

Quality Movers got the job done in a timely fashion. No complaints, straight forward business no headaches. I will recommend to my colleagues! read more

Great job! Knocked a 20' truck out in an hour. The team took care of the heavy stuff and made the move easy. read more

The moving company did a solid job from start to finish. The team was polite, hardworking, and careful with my furniture and boxes. The move went smoothly overall, and everything arrived safely. There was a little room for improvement with the timing, but the service was still good for the price. I'd recommend them to anyone who needs help with a move. read more

Great quality service, money well spent. Great team and all around great experience! I would 100% recommend to friends and family than you guys! read more

Movers don't even understand that items need to be tightly packed. They don't communicate with each other so one of them comes 45 mins later. They started wrapping my bedframes in the driveway scratching up my furniture. This company is very unprofessional. read more

Scheduling was handled through an 800 number and initially felt very professional. Communication was clear, and the booking process gave a strong first impression. However, on the morning of the move, the arrival time changed from a specific appointment time to a one-hour window. In NYC--where parking is extremely limited--losing half of a two-hour parking window is a major inconvenience. The biggest issue, and where the whole concept breaks down, is the labor itself. The "workers" are not trained moving professionals. They appear to be independent contractors with varying levels of skill and experience--essentially an Uber-style model for moving. This lead to inconsistent and frustrating results for my move: * One worker was strong and capable but arrived late * Another struggled to follow clear instructions * The workers didn't know each other, so there was no coordination and communication during the job was poor * At one point, a worker claimed he had been canceled by headquarters and asked to be paid directly to stay * Dresser drawers were not placed properly because there was lack of knowledge about what shape drawers went into what slots * A huge mattress went into the room before the bed frame was even put together. * It took 3 guys 20 minutes to put together a simple hook into latch frame and they left out three slats. I had to do it again myself after they left. The lack of training and standards resulted in a chaotic, unprofessional experience. For the price charged (about $350 for one hour, while each worker makes $20/hr), the quality of service is simply not acceptable. Caddy may have started as a promising concept, but the execution falls short. Without properly trained and vetted movers, the service becomes unreliable and overpriced for what you get. In hindsight, the experience felt no better--and possibly worse--than hiring a guy off the street at a fraction of the cost. read more

terrible, I booked a move a month in advance and they never showed up. I called and called and finally they booked me some randoms off or a day labor website for 4pm when my move was at 8:30 am, honestly disgusting, terrible business practice, they out source all of their call centres and nobody actually wants to help you. SCAM read more

Leejon and Mario were awesome. So careful with all our stuff and worked so quickly. Hope I didn't have to move again any time soon, but if I do, we'll call Caddy and ask for them again. read more

The workers moved what I wanted them to move so that is a five star for me. The logistics working out the move with dispatch was four star only because I was sent one extra worker I did not ask for. However, Gen was wonderful to work with because she accepted my updates about the move. She was honest about sending the extra worker and got that corrected. Honesty is definitely a five star for me. The one worker could use some coaching, and any worker need to know to leave the premises once the job is completed. I am sure CADDY has procedures for when workers are done with the job. They do not need to linger around, because that will make the client feel unsafe or uncomfortable. CADDY came to my rescue and their price is not bad compared to other moving companies I called. I was impressed with CADDY because they allowed me to do my verification process, they took care of me to hold the order and save the date, their payment process was easy to use and the final pay at the end of the job went through as promised. I will use CADDY again if I have to move. Thanks CADDY for being there when I needed you!! read more

Terrible. They lie about payments . Would not recommend . If i could put zero stars i would

They destroyed my property during a move due to negligence as one of the movers decided to slide a leather wrapped bed frame down the corrugated metal ramp of the moving truck. They asked me to provide pictures and what happen... after doing so, they felt that $20 was sufficient to replace my damage property. Citing there was no insurance. When they use a "we provide insurance" as a selling point. DO NOT USE THEM. read more

First off, the two men who moved my furniture from one room to the next in Charleston SC when having my floors re-done were very nice and got the job done. The problem was with the business itself. My arrival window was 2-3 and they showed up at 5:46 p.m. Afterwards, I could hear the dispatcher ("Johannes" showed on my phone) confirming arrival at 5:46 and completion at 7:41 with the movers; their phone was on speaker and I was standing right there. Within a couple of minutes she called me and tried to "confirm" arrival at 5:30. They also charged me for a dolly that wasn't provided; fortunately I had one. Also, their website says they do background checks etc. and implies that the movers work for them, but the contract they send to sign says they do reference checking but not a background check and says the workers are "third party contractors." I was sorry to see in the reviews that some of the movers have trouble getting paid. read more

Horrible and Unprofessional Company....DO NOT USE THEM!!! First of all, the company didn't show up for the 1st appointment I made. Then, when they did show up for the 2nd appointment, the movers were very unprofessional and looked like they came right off the street. They didn't know what they were doing, had no tools, no pads or blankets, and they struggled to bring my leather furniture in my house. As a result, my brand new white leather sofa is damaged, and now I have to pay to get it fixed. As I stated, DO NOT USE THIS COMPANY!! read more

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RUN!!!!! This was the absolute worst moving experience I've ever had. I originally booked for 1pm and the company messaged me 20 minutes before asking if they can push the move until 3pm. I figured two hours wasn't the worst thing so I agreed. Then at 2:58pm they told me they can't get ahold of one of the movers so they would have to keep looking for people to do the job. At this point I'm getting frustrated I've rented a uhaul and have been waiting for the last 3 hours to get the move done as I was suppose to be leaving to town for the holidays today. It wasn't until 5:45 until they had a man named Kelcey come and completely damage my belongings. When I asked him if something broke he got very violent and start yelling at me that it should've been labeled. (Will post pictures of it in a clear box here shortly.) it took the movers 2.5 hours to load up a one bedroom apartment on a uhaul from a storage unit. Then the other movers car battery was dead so it took him 35 minutes to get his car jumped. I have caddy calling me saying you're going over your time limit... then when we get to my apartment to unload all of my broken belonging the man who broke all of it, Kelcey started to argue with me and refused to finish moving. The company could not find anyone last night to finish the job at 7pm so they promised at 8am this morning it would be taken care of. The time comes and of course they don't have movers. My move did not start until 11am this morning which took the two competent movers 36 minutes to complete.. the company is trying to get me to pay an invoice for "the work done". I had to pay for an extra day with my uhaul, I have over $500 worth of damaged goods. Yet the company has done nothing to rectify the situation. They just keep sending me a bill for the "work". Replace my item. read more

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never ever use this company ever they will scam you out your money!!! they will put theifs in your home to assist your move!!! do not recommend!!! read more

Run!!! Zero Out of Ten, I DO NOT RECOMMEND!!! Caddy Moving deserves zero stars, because they take zero accountability!!!! I recently had a horrible experience with Caddy Moving. I used their services twice on 2/7/25 and 2/8/25. Their website and social media posts/pictures gives the impression that they are sending professional movers but it is a complete misrepresentation. The guys that they actually send out look nothing like the movers that you expect to show up. On both occasions the guys that were sent smelled like marijuana, alcohol, and they talked way more than they worked. I had a bad experience both times but the second time was the worse, on 2/8/25. The second time, I scheduled two guys to come unload a trailer. They arrived 40 minutes late. One of the guys was very confrontational, loud talking, argumentative, and he even cussed and tried to fight me. This particular guy appeared to be intoxicated. He dropped one of my sofas twice, scratch my wooden dining room floor, scratched the backside of my loveseat, and dropped my dining table causing multiple scuff marks/chipped wood. Not to mention, he also set the front of one of my sofas on a wood rail which knocked a diamond stone out of the upholstery and almost punctured it. I called Caddy Moving to report the guys and the damages while the guys were still at my home. I was told that I had to pay the invoice but was given a 10% discount, totaling $13. I was also told to file a claim within 24hrs, photos attached, via a claim's link that would be texted to me. After receiving the link I immediately completed the claim form and included over 10-15 photos worth of damages. In response, after review, Caddy Moving sent me $20 for damages to my furniture and floors. This is completely absurd and outright unprofessional after causing over $2000 worth of damages. I will never recommend Caddy Moving to anyone, even though it initially appears to be convenient, find someone else to do it! If you're looking for a reputable, reliable, professional company with professional employees Caddy Moving is NOT the right choice. Save yourself the headache and money... RUN!!! read more

Worst experience ever. I drove 7 hours to deliver a musical instrument (organ console). I booked Caddy Movers to meet me at noon. They never showed up. I can't stress enough how terrible this company is. You have been warned. STAY AWAY FROM CADDY MOVERS. read more