Update Review: First things first, I'd like to clarify that…read morethe cake and filling was indeed what I ordered. Secondly, I have to give credit where it's due- Sweets By Design totally came through when it came to taste and wow factor (minus the drip design)!! Cake was fantastic [MOIST & DELICIOUS] and I was surprised by my in-laws approval as well. No joke, they are harsh critics when it comes to desserts and to see them enjoy every bite was definitely a SLAM DUNK. I legit couldn't cut the cake fast enough!! On a side note, thank you Nicole for immediately reaching out to me regarding my disappointment. She handled the situation in a prompt and professional manner. I appreciated her genuineness and heartfelt concern about my issues. 3 stars overall but one additional star for Nicole's customer service. She truly cares about her clients. Business is booming for SBD for obvious reasons and my only warning would be the glitch in communication. Be aware that you may need to reach out and send a few reminder pokes. ---------------------------------------------------- I really wanted to like this small business, I really had high hopes. Unfortunately Sweets By Design is an absolute bust!! After a not so good first impression with SBD during my baby shower planning, I still wanted to give Nicole and her business a try. Since we were never really able to celebrate the birth of my daughter the way we wanted, my husband and I wanted to make her 6 month [[half]] bday a little bit sweeter. I decided to reach out and see if Nicole could help me with our cake. To start off, the issues with communication was just as bad as the 1st time around. I reached out to the business via Instagram on 9/26 and got a response back quickly. I informed the cake's pick up date and sent over 3 designs that I was potentially looking at. I ended up settling with the pastel, drip, macaron, & sprinkles design [see attached photo]. A quote was promised the following day [9/27] and NOTHING WAS RECEIVED. Nicole did reach out 2 days later with the pricing and I was ready to place my order and get the ball rolling. NO RESPONSE. I dm again asking for a cake flavor listing so I can finalize the order and process whatever cost that is needed. AGAIN, CRICKETS! I am forced to reach out yet again on 9/30 asking if she was going to be able to make the cake adding that important details and payment had not yet been able to be finalized. At that point I finally get a response. The entire process of working with this baker is just more stressful than it should. An email was sent to confirm cake info and the filling listed was incorrect. Then 2 days prior to pick up, I have to message Nicole again about an address as to where I need to pick up my order. She then sends another revised email. Cake- My husband was left with the job of picking up the cake since I have an infant to attend to. He comes home with a cake that is nice BUT NOT WHAT I ORDERED. The drip design was nowhere to be found. At this point, I question whether or not the cake & the filling is even correct. I am super let down by what was delivered, even after all the detailed discussion with Nicole. I have dm'd her through IG & sent her texts regarding my disappointment so we'll see how that goes. I'll update my review if/when I hear back from someone regarding this matter.

My friend ordered me a cake from here for my virtual baby shower and my husband picked it up as a…read moresurprise so I don't have much information in terms of communication and ordering or the process of picking up the cake but can attest to the design and flavor! My virtual baby shower was boba themed so my friend sent a picture of one of the graphics my sister made for me for the baby shower as inspiration for the boba cake. The cake (picture attached) looked just like the graphic and was perfect! I liked that she used an actual boba straw for the top and that it was very detailed and cute. Everyone who was able to see it online thought it was a perfect boba cake. For flavorings, my friend and husband chose the lemon with raspberry (I think) filling. It was one of the hottest days in the Silicon Valley (over 100 degrees) but the cake kept fine in the car and sitting out. The cake itself was moist, not too sweet and had the right amount of lemon flavoring. The raspberry part was also very good. Overall, no complaints about the texture or flavor of the cake. I'm not the hugest fan of fondant so I'm not the best judge but the overall icing was fine as well. Overall, very impressed with the style, design and execution of the cake. The flavor was also good!

We ordered 7'' round Vanilla Cake with Fresh Strawberries (Koala Theme) for our son's 2nd birthday…read moreand it was super delicious & loved by all his friends !! Thank You Meenakshi for making our event special with this amazing cake.

We needed a corporate logo cake for our office opening and were looking at a few places. When…read moresomeone recommended Menakshi, I gave her a call. She was quick to pick up and respond. She gave me all the details right away. We got a 7" inch, diamond shape cake made of red velvet cake with cream cheese frosting. She had the cake ready right on time and put it in a beautiful box as well. From beginning to end, Menakshi was very professional and efficient. We would love to work with her again in the future and I'd recommend her to anyone looking for a specialty cake. Thanks again Menakshi!!

Natasha and Anya, thank you so much for organizing everything so beautifully!…read more We are the owners of Right at Home Santa Clara , and we needed catering for our grand opening. Natasha and Anya were so professional and turned everything into a real celebration. I didn't have to worry about anything. And the cupcakes Natasha made as thank-you gifts for our guests were absolutely beautiful. Everything looked amazing and felt very thoughtful. Thank you both so much! We truly appreciate your hard work and care.

I feel like I was scammed. I placed an order 3 months in advance for 80 cookies (at $9 a cookie!!),…read morefor my wedding favors. Natasha advertised on her site the left side cookie picture with beautiful artwork and craftmanship (that she said she made). I asked her to mimic this exact cookie for my wedding, and just change the name. I paid the high price because I loved the cookie she showed off on her website so much. On the right side is what I received! The Temu version of the cookie. It's embarrassing and I am so upset I don't even want to use them. I drove 3 hours to get these cookies the day before my wedding, and got completely ripped off. It looks terrible, like a child made them. It's not like this was a rush order, I placed it so far in advance, so there is no excuse for the poor artwork. I'm now out $700 now with nothing to provide as a wedding favor, and no time to get something else. I also tried to message her, the phone number does not have messaging access. Don't make the same mistake I did. Part 2: Responding to the owners response. The reference image came from YOUR OWN website, advertised as what you can make from YOUR OWN PORTFOLIO (i even attached another screenshot) with proof. So to promise me you can mimic exactly a cookie in your portfolio, and then give me hand-painted gold, purple, pink colors (not the rose gold we discussed and that you advertised you can make on your website in the reference photo), is garbage and so upsetting. It wasn't like I chose a random pinterest image, this is your own portfolio of work you advertise and agreed to remake. This is why I feel so scammed.

We absolutely loved the custom cake for our daughter's first birthday! The design was absolutely…read morestunning and an exact match to the inspiration photos we shared--the attention to detail on the artwork was truly incredible. Beyond looking beautiful, the cake tasted amazing, and we received non-stop compliments from all of our guests. To top it all off, the delivery was perfectly seamless and right on time. Thank you for creating something so special and delicious for our celebration; we couldn't be happier!

We ordered my daughter's 3rd birthday cake from Caitlyn's Sweets, and it was absolutely perfect. I…read morewas referred by a friend who had previously ordered from here, and I'm so glad we went with her for such a special occasion. I wanted a custom cake to match my daughter's Minnie's Boutique theme with specific colors and design details, and she made the process incredibly easy. I reached out through Instagram, and she was very responsive, helpful, and had lots of flavor options to choose from. I shared an inspiration photo, and she recreated it beautifully while adding her own creative touch; it came out exactly how I envisioned. Not only did it look amazing, it tasted delicious. So many guests complimented the cake! Pricing was fair, pickup was smooth, and the packaging made it easy to transport and store before the party. It held up perfectly and was still fresh and delicious when served later. I would absolutely order from her again and can't wait to try more flavors. Highly recommend!

It saddens me that I have to write this review because I have received 3 wonderful cakes from…read moreDayanna. Also, she was so accommodating by making this cake on a Thursday when her availability is strictly weekends. However, if I knew that asking for an accommodation would mean my needs wouldn't have been met I would have looked elsewhere. I ordered a 7 inch buttercream cake but instead received fondant which went uneaten. I went back to review the invoice she sent and I realized there was a portion that said fondant but it also said buttercream so I just ignored it because I had no problems with the previous cakes I had received. This cake was for my friends son so I was so sad when they complained about the toughness of the fondant. I should have contacted her prior to make sure it would be buttercream but I believe she also could have let me know she would have been diverging from what I requested. Especially because $220 isnt cheap :(. The inside of the cake was great!

I was really looking forward to the custom cake I ordered, especially since I provided a reference…read morephoto for size comparison. Unfortunately, the cake I received was much smaller than expected. The sizing descriptions on the order form didn't reflect what was delivered, and it didn't match the scale shown in the reference image I shared, nor did she let me know that it wouldn't look the same. The cake itself lacked many details of the reference cake and it was also delivered late, making me believe that she spent extra time on final touches. To my surprise, the cake was very far off from what I had asked for. I tried reaching out to provide feedback but I didn't receive a response.

We were planning for a last minute event and frantically started searching Yelp for someone who…read morecould bake us a custom cake with just a few days notice. Reached out to Shruthi, who was very responsive from the get go. She was able to accommodate our design and provide suggestions as well. She helped us with a cake and cake pops and also helped get it delivered. The cake looked beautiful and unlike other custom cakes we had ordered in the past (where the look compromised the taste), this one was equally yummy. The kids at the event also liked the cake pops. Overall we are really happy with the cake and service. Definitely recommend Shruthi :)

Shruthi did a great job with bday cake for our son's 1st year birthday. Since it was his 1st yr…read morebday we wanted everything to be perfect. Shruthi was quick to respond with a sketch that looked really nice. When we picked up the cake it looked just like the original sketch she had sent us. It was packed nicely too to help sign transportation. The cake not only looked amazing but it was absolutely delicious!! Overall we were extremely happy working with Shruthi, starting with original conversation about cake details it was extremely stress free and easy to work with, the aesthetics and cake presentation and the accuracy of what was promised to us and the taste and the timeliness on the delivery of cake!

Lilet made our daughter's graduation cake. She's amazingly talented and the cake was delicious. SO…read moregood! We highly recommend her.

We had ordered the cake for a gender reveal party. The design of the cake was exactly what we had…read moreasked for however Lilit claimed the cake to be made from all natural ingredients which was not the case. The cream seemed to be very low quality and the fact that nobody ate the cake was disappointing. She overpromised and under delivered. Upon reaching out to her to share the honest feedback she was adamant that her cakes were the best in Bay Area and was not ready to accept the fact that it did not come out as expected. I bet you can get a better cake for half the price at Costco or Safeway.

Loved our cakes...so easy to order. The communication was clear and transparent. She incorporated…read moreeverything I wanted from the beauty of the decor to the taste and flavors! Highly recommend!

Prices are good, very nice and communicative! Various of flavor options and the cake came out very…read moregood and is so cute. I sent a reference picture and it was spot on. Definitely recommend if interested in getting a cake for a birthday.