I was browsing their website and noticed a variety of vegan flavors, so I was excited to try the vegan options. When I got there, they only had red velvet. I guess I missed the note on their website that says you need to order vegan or gluten free cupcakes two days in advance. It was nice that they had red velvet but it seems like it's the go-to choice for most places, which makes it hard not to judge against other cupcakes. It was very good, the cake was moist, and I enjoyed the frosting. But it didn't quite measure up to my favorite vegan red velvet cupcake from Sprinkles. The shop is so cute and there's a good amount of parking. I went on a day when there were two people working, and they were both super nice. I thought the male worker was a bit more helpful, but they were both kind. I'd love to see more than one vegan option on the consistent in-store menu, rather than needing to order ahead. read more

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We got a Too Good To Go surprise bag. The 4 flavors: burnt almond, 24 carrot, lemon cake with lemon buttercream, and coffee toffee crunch. My Asian tastebuds found 3 of the 4 to be too sweet. Burnt almond: 4.5/5. Moist, not too sweet, great flavor, the crunchiness of the almond mixture coating the frosting was a great touch. Only complaint is that the frosting texture was a touch too oily/buttery and dense, it felt like I was eating a solid chunk of sweetened whipped butter. Taste was great tho. 24 Carrot: 4/5. Perfectly spiced, fluffy frosting complemented the cake perfectly, it was just too sweet for me. Lemon cake with lemon buttercream: 4/5. Lemon flavor was very subtle and mild, could've been stronger. Also: too sweet. Coffee toffee crunch: 4.5/5. Too sweet, but the frosting and crunch were sooo good! Incredible coffee flavor. I would come here again if I needed cupcakes for an event. These were top notch, for American cupcakes. read more

Tried Frost Cupcake Factory recently. The cupcakes were fresh and looked great, but the frosting was a little too sweet for my taste. Overall, it was a decent stop for a dessert. read more

Picked up 2 surprise boxes through TooGoodToGo, each had a good variety of flavors. Bakery itself is small (ample parking in small strip), nice staff member helped me with the boxes quickly. The bakery is intended for pick-up only - no tables and to sit & eat cupcakes in store. Favorite flavors: Frostfetti, Rose Velvet. If you, like me, enjoy sweet and dense frosting (best part!), these cupcakes are for you. read more

Frost Cupcake Factory - Black velvet, cookie dough, Frostfetti, rosé velvet - Bakeries Near Me - San Jose, California

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Fast in and out. Cupcakes were good. Hence the name it has lots of frosting. We got four flavors and my favorite was the Oreo. It was clean inside. Would visit again when wanting something sweet. read more

Frost Cupcake Factory - Bakeries Near Me - San Jose, California

For this one, I can only really speak to the cupcakes. My cousin surprised me with cupcakes from Frost for my birthday and they were ALL so CUTE! I was impressed with the variety of flavors they had available. Everyone said they enjoyed the cupcakes that they chose from the box. This has definitely encouraged me to get cupcakes from them in the future. read more

Stopped by here to pick up a Too Good To Go order and I never realized this shop before. It was nice to discover and I can't wait to try my cupcakes I bought for a discount. They gave me a 4 pack with an Oreo, coffee toffee crunch, red velvet and possibly a smores with a toasted marsh topping. I didn't need this order but it was hard to pass up some pretty cupcakes for a discount. The girl working greeted me and offered help if I needed any. She was honest about not trying the ice cream they sell when I asked about it. Would most likely come back. read more

Such happy cupcakes! A little on the pricier side but beautiful decorated with unique flavors. The staff was very helpful and friendly. read more

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Yummy cupcake. We got the burnt almond and banana cream. The lady who helped me was very kind to include the happy birthday topper read more

Frost Cupcake Factory - Bakeries Near Me - San Jose, California

Their cookies & cream, and cookies or dough cupcakes are the best. Their frosting is almost like a lighter cheesecake, so prepare for some richness. As someone who thought they hated frosting, Frost Cupcakes changed that. The balance is so delicious and decadent read more

Wow, best cupcakes ever! The owner and staff were also great in accommodating my request. Thank you, Frost Cupcake Factory! read more

Frost Cupcake Factory - Bakeries Near Me - San Jose, California

We ordered cupcakes for my kids' birthday party. The whole process was completed via email, quick and straight forward. The cupcakes came out as expected. The frosting to cake ratio was a bit more than I remembered but didn't stop anyone from consuming it all. Overall it's a good go to if you need some decent cupcakes last minute. read more

Frost Cupcake Factory - Cookies 'n Cream - Bakeries Near Me - San Jose, California

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This place has the best cupcakes! They are not only delicious, but so creatively made and decorated. My favorite is the hot chocolate cupcake, it literally gives me the feeling of enjoying a warm cup of cocoa just from looking at it! I've never actually been inside the store, but we have someone who brings them to work every week and they always always brighten all of our days. read more

Frost Cupcake Factory - Bakeries Near Me - San Jose, California

Easy to get to. Parking is easy. Great selection of flavors! Reasonably priced! Definitely a great spot to get cupcakes. read more

Frost Cupcake Factory - Bakeries Near Me - San Jose, California

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Never disappoints. The guava cupcake is my favorite. I'm sure they do lots of catering because they are so good but they always have a decent selection for anyone who drops in. They are definitely above average and high quality. You would definitely impress guests, colleagues or anyone with a tray of these gourmet cupcakes. read more

Frost Cupcake Factory - Guava Deelight - Bakeries Near Me - San Jose, California

Was in the area for work and needed a cupcake for a photo shoot later. With 30 mins before closing I got two cupcakes! I am not a cupcake person but they look delicious. They are a good size for $5 a piece. I got the sundae and guava one! Sundae purely for the presentation and guava because it was a popular seasonal. I loved the interior of the store. They had so many flavors like oreo, red velvet and churro! read more

Frost Cupcake Factory - Bakeries Near Me - San Jose, California

I love Frost cupcakes my favorite is the s'mores flavor. Since the move from Campbell to their current location, I have noticed that the cupcake size had been downsized, what pricing has remained consistent . As with everything, it's understandable. It's still lovely to know that one of my favorites is available and did not close post pandemic . It's not just a cupcake shop. It's basically an experience that I share with my now 19-year-old niece, both of us have been customers since the Frosts inception, we celebrated watching their cupcake challenge win. Frost will always be a favorite. read more

Saw place from a close by parking lot and decided we had to stop in to look at the cupcakes. It was nice to see different flavors that I don't normally see at cupcake places. My friend and I were intrigued by the rose velvet but I ended up getting guava delight and she got the raspberry lemon cooler. We both enjoyed the cupcakes they were super moist and flavorful and cheaper than some of the cupcake chains. I also got a chocolate chip cookie that I really liked. read more

Frost Cupcake Factory - Guava cupcake - Bakeries Near Me - San Jose, California

This cute little shop was a great find! Lots of wonderful gourmet cupcake flavors to choose from. The cupcakes are beautiful and come in unique flavors. My family tried german chocolate, rose velvet, 24 carrot, burnt almond, apple crisp, and coffee toffee crunch. We had to keep passing them around cause everyone wanted "just another bite" of each cause they all looked so good. And every one of them was delicious! The flavors change each day, but they still have a lot of different ones to choose from. They have cupcakes in mini sizes too, cookies and some other things, but it's really al about the cupcakes! They can do specialty orders with customizations like individually wrapped, vegan, custom decorations, etc., so check them out. You'll find the staff is very friendly and helpful. Enjoy!!! read more

A bit pricey, but I really do love their cake base. I'm not a huge frosting person, so if they can ever just sell me a loaf of cake with frosting on the side, I'd be really happy read more

I was very dissatisfied with these cupcakes. The cake was dry and the frosting didn't really have any flavor. It was just whipped fluffy sugar with large sugar granules that crunched with each bite. The price is very high as well for such a meager attemp at a cupcake. I brought home a half dozen and a pint of chocolate ice cream for a little over $40 and tossed most of the cakes after I had a taste. The best of the bunch was the carrot cake and the worst was the strawberry. The service was fine, the interior was nothing special. Parking is easy. I will not be returning. read more

I'm not normally a cupcake fan, however one day I was near Frost Cupcake Factory and decided to pop in and try something. I was greeted by Aaron who has a great personality. He was hospitable and helpful. My one cupcake turned into four, thanks to Aaron's brilliance. I don't remember the flavors of all of them but these are the ones I do remember 24 carrot is a delicious carrot cake base with a creamy cream cheese based frosting. It was sweet but not overly. The cake was moist and delicious. Then there was pumpkin spice which is a fall special. I didn't try this one as we all decided at my house to cut them in half for sharing. The feedback from family was that it was delicious. Then there was one that had a rich fudgey cake base and a delicious creamy coconut topping with some caramel drizzle. It reminded me of those zebra cookies I ate as a child. This was my favorite. It was very sweet so half was plenty for me. The last one was called caramel apple. Someone in my house swooped in on this one and said it was every bit appley and delicious. I have attached a picture of this one. All in all the flavors were a huge hit at my house and I will definately return. A huge thank you to Aaron for making my visit there a success. read more

Frost Cupcake Factory - Caramel apple cupcake. A hit at my house - Bakeries Near Me - San Jose, California

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I LOVE Frost. I've been coming here for years (they were around the corner from the place I get my hair done in Campbell, but moved a few years ago). Whenever I'm in San Jose, I try to stop by! All of their flavors are amazing, so you really can't go wrong. I met Andrea and Randy at a bar once a few years ago after a Sharks game and they couldn't have been nicer, so I love supporting Frost! There is plenty of parking in the lot outside as well which is great. The store is small and the employees are friendly and helpful. Check out their cupcakes if you're in the area! read more

Frost Cupcake Factory - Coffee toffee crunch and frostfetti - Bakeries Near Me - San Jose, California

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What a disappointment! I drove by and decided to have some cupcakes today. I got 4 flavors. They were all bad. The cakes were dry and they felt hard and old. I thought it was just me, but my husband and kids said the same. My kids ate theirs but I had to throw mine in the trash. Added photo as proof. read more

Frost Cupcake Factory - Bakeries Near Me - San Jose, California

We were on the hunt for cupcakes and found this lovely location. Perfect for hitting up after jumping off the 880 on the way home. We got five cupcakes. Favorite to less enjoyable- s'more (graham cracker crust was such a fun surprise!), lemon meringue, guava, coconut ube, toffee coffee chocolate (needed a filling and more toffee). Customer service was great. It's a cute place to pop in but I don't think you'd want to hang out there. I don't remember if there were tables. read more

Frost Cupcake Factory - Lemon meringue, coconut ube, guava, s'more, coffee toffee chocolate, Mariana's Heaven ice cream. - Bakeries Near Me - San Jose, California

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We've been coming here for years and the cupcake quality and service has gone downhill, while the prices have gone way up. I understand that businesses need to make price adjustments due to inflationary times and whatnot. Yesterday, we called the store in advance to see what cupcakes they had left, as they were closing soon. They shared what cupcakes remained, and we then asked them to hold the remaining cupcakes as we'd be there in a few minutes, right before they closed. They said they had 3 of one type of cupcake and 4 of another. They agreed to hold them for us. When we arrived, they had them boxed up for us already (which we thought was nice) and we paid and were on our way. When we arrived home to host some friends and family, we opened the boxes to find out the cupcakes were not the flavor profiles that were shared over the phone. The one flavor (of three) was correct, but the second flavor (of four) was different than promised. Shame on us, we should've looked inside the box, but we likely would've taken them anyways as we needed a dessert. When we were eating them later that evening with our group, we found the cupcakes to be fairly dry, but the incorrectly provided flavor (I think it's called frostfetti) was foul tasting. There was something wrong with those cupcakes, not sure what, but they were gross. I have a sweet tooth, I have a pretty good guage as to what desserts should taste like and that isn't it. Spending around $40 for a partially incorrect order, and for some nasty tasting cupcakes was just really annoying. read more

Who knew a Cupcake Wars champion was sitting in my neighborhood this whole time? This hidden gem has the cutest cupcakes I have seen in the Bay Area! They have SO MANY flavor profiles to choose from; classics and unique options too! Some of their staples seem to be their Rose Velvet and the Burnt Almond, which is always a local favorite. I stopped by here to get some cupcakes for a birthday gathering. I will definitely be back to get these for a special occasion or when I'm just craving something sweet on a self care day :) read more

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Soo good! Great communication! Cupcake was moist and not too sweet!!! And it's in a safe area for sure. read more

Frost Cupcake Factory - Bakeries Near Me - San Jose, California

Got a selection of 6 cupcakes for my birthday which was a pleasant surprise! Some tasted good and moist and others were a bit dry and bland. Can't remember now which ones were good. There's a lot of frosting which I personally don't prefer. Would rather focus on a really good delicious cake portion. Overall not bad, not the worst but I personally prefer Susie Cakes or Sprinkles more. read more

Frost Cupcake Factory - Some were good, some weren't - Bakeries Near Me - San Jose, California

UPDATE: Frost has went DOWNHILL. It's been awhile since I had a Frost cupcake so when my wife surprised me with one today I was happy. I took one bite and instantly I could tell this cupcake was not fresh. It was dry and hard.. You spend that kind of money you expect to get a freshly baked cupcake, but that was not the case. I will not be going back.. read more

Frost Cupcake Factory - Bakeries Near Me - San Jose, California

We've been coming here for years, even when it was called Sweet Tooth bakery. I'm not sure what's going on but I picked up cupcakes today and we just took a bite and the cupcake is hard and dry and seems to be extremely stale/old. Soooo disappointing. These cupcakes are expensive so I'm irritated that they are serving old Cupcakes for a hefty price. Not cool! read more

I have tried them again and half had multicolored candy sprinkles, in both boxes, yuck! I mentioned it and was told that I cannot choose with Too Good To Go. Well okay, I can choose not to buy any. read more

LOVE this place! Such a good portion for the price I love so many different flavors can't tell you which ones my favorite Service is quick and friendly read more

I wanted to see what all the hype was about with these cupcakes in San Jose, so I gave them a try. To be honest, they were nothing special. I got there around 2:00 p.m., and most of the selection was already gone. I think they close around 4:00 p.m., which seems pretty early. I tried the red velvet and carrot cupcakes. Customer service was decent. read more

The shop is gorgeous! Staff were so nice and professional. Unfortunately, my cupcake wasn't great I'm so disappointed. I ordered the Banana Cream Pie Cupcake. The cake was extremely dry. I feel like there was fresh banana in there, but it wasn't moist at all. It could've been overcooked. I suggest maybe trying a soaking syrup to add some flavor and moisture. The frosting was terrible. It was obviously artificial whipped cream frosting with very little flavor associated with it. I get that real whipped cream isn't shelf stable, but the artificial stuff doesn't cut it. They have lots and lots of different flavors everyday. I will do back and try to find my favorite, but as of today I'm disappointed. read more

The cupcakes are beautifully decorated and visually appealing definitely Instagram-worthy. However, I was disappointed with the taste and texture. The cupcakes were dry and lacked flavor, which made them unenjoyable to eat. It seems likely that they were frozen rather than freshly baked, which might explain the dryness. For the price being charged, I would expect fresh, moist cupcakes. Additionally, the frosting appears to be whipped cream rather than buttercream. While I understand the choice, it could really use more flavor to complement the cupcake base. I shared these with others, and everyone agreed that the cupcakes were dry. I hope the bakery considers making them fresh and enhancing the flavor to match their beautiful presentation. read more

I have to admit, they had me at "Pupcakes." Any baker that is going to go out of their way to also make cupcakes for dogs is five stars in my book. My dogs love them! The cupcakes for us two-legged folks are delicious too. My favorite is the burnt almond. I love it because it's piled with a fluffy cloud of frosting that's not too sweet, and then topped with almonds. The cupcake itself is a soft yellow cake and not too sweet. My husband loves the salt 'n sweet cupcake - chocolate with a salted caramel on top. It's dense, rich and delicious. Who doesn't love the contrast of salt and sweet? Go check out this great local spot for a sweet treat, and don't forget to pick up some pupcakes for your furry friends. read more

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Overall, it's great that they rotate the different flavors when it comes to different cupcakes however, today I had an experience where I felt that the customer service was low standard engagement while historically were much better behaviors from other staff members working at this location. It was quite disappointing to see that how they treated me as a customer wasn't consistent from previous engagement or interaction. I said thank you multiple times and I did not hear back from the worker. He just continues to ignore me. He didn't even do any nonverbal behaviors or gestures to acknowledge that I was being polite and saying thank you for his service or being a respectful human being and acknowledging that I'm speaking to him. It was just him and I in that room, so I felt very disrespected that his poor unprofessional behavior compared to his colleagues who were more professional versus his behavior earlier today. He just checked me out without even giving me the opportunity to check in to collect my points. While I had observed and heard him offering the other lady who was before me having a better experience as he was asking her if she wanted her receipt or not. read more

I stopped in Frost a few months ago late in the day on a Saturday for four cupcakes. The options were pretty slim and when I got the cupcakes home, we didn't finish them because the cake was so dry! I tried again this weekend, midday on Saturday and the selections were much better. We got the rose velvet, peanut butter cup, lemon blackberry and Oreo. These were all delicious and moist. I'll be back to continue testing consistency, for science of course... read more

I was in the area and had a taste for cupcakes to bring back to the family! I am baffled because this was my third time visiting this establishment since they moved from the Campbell area and the cupcakes are just awful. It pains me to leave this review, but I have nothing good to say about my last visit. THINGS has been completely different since the move from Campbell, but the cake was stale/dry. I order half dozens of red velvets this time because I gave a pass on my last visit which was not great and chalked it up to a bad day at the office. I am also disappointed because I followed Andrea the owner ever since she was on the tv show Cupcake Wars! A total of $100 thrown out the window from my last two visits. Please correct this issue immediately if its not too late because I love to see small business thrive and definitely a women own business. read more