The wrap was refreshing, will come back again for sure and spread the word... Raymond was such a great help with recommendations!

thank you so much! Angie and Raymond was very welcoming and attentive. they were very nice

Angie was a amazing cashier! She made sure we understood our order and let me even take the containers to compare size for our order. She was so patient and extremely nice, love her 10/10 customer service! :) read more

This location of CCC is top notch. I work nearby and eat there 2-3 times a week. My order has always been correct, and the service is always friendly. Liz who works there often has my order in her hand with a smile the moment I step into the door. The food is always fresh and delicious as well. read more

I ordered my meal i was happy with it the person that helped me Was so helpful and nice Really appreciate that His name was Richard. Love this place Always good energy here read more

Hello, I am writing to report an unprofessional interaction I experienced today, January 9, 2026, while picking up DoorDash orders at your restaurant. I arrived for pickups at approximately 8:14 PM and again at 8:39 PM. During the second visit, the same female staff member initially handed me an order without issue. However, later she abruptly insisted that I take a photo in the DoorDash app and show it to her before releasing the food. The way this was done, especially in front of other customers, felt disrespectful and humiliating. After delivery, the customer informed me that the drinks were missing, as they were not included in the bag. I am simply doing this work to earn a living, and this experience was very disappointing. I hope this matter is reviewed and addressed appropriately. Thank you. Sincerely, Asghar DoorDash Driver read more

Very disappointed with my experience at California Chicken Cafe. I placed three pickup orders scheduled for 5:11 PM. The restaurant even called me to confirm that I had intentionally placed all three orders, and I confirmed that I did. At no point during that call was I told there would be a delay. When I arrived, after waiting 10 minutes already, I was told the order would take a little longer. I didn't receive my food until 5:37 PM 26 minutes after the promised pickup time. I was repeatedly told they were "about to make it," but no one provided an honest timeline. I understand the kitchen was busy making dark meat specials, but that's a back-of-house issue and shouldn't become the customer's problem, especially when orders are placed in advance and a pickup time is promised. To make matters worse, while waiting for my orders, I asked if I could add four small 2-ounce containers of Parmesan cheese. Instead of any consideration for the lengthy delay, I was charged $0.75 for each one. There was no apology, no effort to make things right, and no acknowledgment of the inconvenience. What was especially frustrating was seeing the manager sitting inside eating Red Vines while customers were waiting on delayed orders. A little leadership, communication, and customer care would have gone a long way especially ordering here a few times a month. On top of it all my order was incorrect. Poor communication, lack of accountability, and disappointing customer service. Unfortunately, this experience fell far below expectations. read more

I remember the pre-covid days where you can actually dine inside California Chicken Cafe. Now, a majority of their locations just serve food to go and this location is no exception. I haven't visited this location in awhile and I noticed that they remodeled the inside to have an area where you can place a walk-in order and wait for your order. Of course, you can still place an drive up order via the app. Pickup is in front of the restaurant on Ventura Blvd. You have to wait in the car line to pick up your order. read more

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Great experience at the Encino location! The food was fresh and delicious. The perfect place for lunch since you order beforehand and they bring it up to your car or you can park and walk in to grab your food. Angie was extremely attentive and kind while i waited for my food inside. Her customer service really made the experience stand out. Definitely coming back! read more

Calif Chicken Cafe - American Near Me - Encino, California

We waited almost 30 minutes past their quoted times for a very simple order. Unacceptable! And on top of that, the staff gives attitude when pressed on timing. read more

The chicken wrap is my favorite--so delicious! Highly recommend." El servicio muy bueno, ordenamos siempre para recoger, no se puede comer adentro. read more

The food is always great and great quality and Angie was awesome, she took care of our orders and has great customer service.

I absolutely love this location. Angie is so amazing. The customer service and patience she has is outstanding. I will definitely continue to keep coming back. Thanks Angie. Keep glowing girl read more

We had a great experience with CCC for my daughter's birthday. Ernie from the Encino location helped with some last minute changes and was great to work with. Thank you! read more

Ordered a wrap and salad via UberEats. CCC taped my order receipt to someone else's order and UberEats delivered it to me. This isn't the first time this CCC has made an error (or that an UberEats driver didn't bother to check the order). Would recommend ordering from a different location. read more

Calif Chicken Cafe - One wrap (not even the one I ordered) when the receipt has 2 items, one of which is a salad. - American Near Me - Encino, California

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Angie was fast and efficient with my order! They are always friendly to me at the Encino location

Raymond was great with us this past Saturday getting our order correct and on time. We'll be definitely coming back to order more. The food was great, everyone loved the salad. read more

I ordered the California Chicken Salad for a party I was hosting. When I arrived Raymond was so kind and attentive during my checkout experience. The salad was amazing, I had guest asking where it was from. It was super fresh and packaged just how I ordered it, with some ingredients on the side. Will be ordering from this location again. Can't wait to try other catering items! read more

Always visit ccc at the encino location this visit Raymond provided excellent service.

I ordered through the app which was super easy to do. Waited a bit longer for my food but that's okay. When I got my food I didn't check it was correct because I was so hungry and anxious to get home. Luckily I stopped at the light right by the restaurant- unbeknownst to me they had forgotten my extra chicken I paid $6 for but the nice employee who handed me my food decided to RUN my protein out to me. What a relief. I would have been incredibly disappointed after a long day if my food was missing my chicken. Luckily she decided to run it to me! I only give 4 stars because I can't begin to understand the laziness behind disallowing customer entry to the premises to- you know- order food and sit down to eat and enjoy a healthy meal. The fact that you can't sit down here makes CCC feel so unwarm and with no personality. You just pull up and get handed food like it's still the pandemic- which was a great excuse for them to implement this. And you'd think they lower the prices of food due to decreased labor demand since no one is tending to customers or cleaning up after them?? I mean I guess the restaurant is busy enough but come on... at least provide outdoor seating. Lazy company. Great customer service at this location tho!! Delicious food overall too read more

I can't lie. I was influenced to go here after walking up and down the street to and from my hotel to the clinic I was visiting and seeing the multitude of people driving up to pick up their orders. So my expectations were actually low. I got the 1/4 dark meat and roasted potatoes. The chicken was flavorful and cooked perfectly. I loved the potatoes, which I thought was a generous portion. And the chipotle sauce was yummy. My mom had the goddess salad and loved it. We had the chocolate chip cookies too, which I didn't eat until the next day and it was still quite tasty. The food was ready faster than I thought it would be. My mom picked it up but it sounded like a seamless, clean pickup process. read more

DANIELLE was amazing!!!! she's the sweetest and helped me so much. CCC is my go to lunch spot 10/10 recommend

This is my go to lunch spot. Staff at the register is always polite. Food is always fresh and on time. Just wish they had seating available.

Wow just wow I come to this location at least 3 times a week and I can for sure say I'm so thankful for the great work Ray and his team put in to making wonderful salads for my co workers and I ! Thanks again Ray and team ! read more

I got a vegan crunch wrap and it had a large piece of hard blue plastic in it. I called the restaurant and they did hear my complaint and the head offices called me and let me know they couldn't figure out what it was, which seems odd. And they offered me a refund and $40 one time gift card but honestly never going to eat there again. I hurt my teeth and I find it odd they couldn't figure out what it was. They were nice but I don't need an $40 gift card to a place I'm never going to again. read more

Calif Chicken Cafe - Looks like a nail but it's not! - American Near Me - Encino, California

I had the most amazing experience at California Chicken Café, all thanks to Angie's outstanding customer service! She greeted me with a warm smile, was super attentive to my needs, and went above and beyond to make sure I was happy with my meal. The food was absolutely delicious, but Angie's kindness really made the visit special. I'll definitely be back. read more

Great service by Raymond. Great food. Very hospitable. Helped me with my order as it was my first time.

We get takeout here a few times a month. Good service and food is very reasonably priced. We get the Melrose wrap and 1/4 chicken with sides. Their cookies are also really good. read more

Wow!! Second time there there was a bug in my salad from this place!! I swore I would never go again but I gave it another shot and lo and behold another bug! And this time it was alive!! Absolutely, insane and disgusting. read more

Calif Chicken Cafe - Bug that was in the feta cheese. - American Near Me - Encino, California

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Raymond and the crew are awesome! It's my regular lunch spot and I'm never disappointed.

Love coming to this location. Order is always ready as scheduled. Today was no exception, even though it was busy Raymond was very efficient and helpful. read more

Great food, even better service. Raymond and the team are amazing. I order here almost daily and they keep me coming back. Salads are amazing, and don't forget the broccoli pasta! read more

I ordered the goddess wrap and requested double chicken breast. What I received was less chicken than if I had ordered it without the double chicken. What irks me is that I paid an additional $3.25 for double chicken breast only to get less chicken than normal and double the sprouts and radish slivers. Very disappointed. read more

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I hadn't been here in awhile but had been craving the veggie wrap and broccoli pasta salad for some time. So that's what I got plus the Melrose wrap to try something new. I was not disappointed. In fact I was beyond pleasantly surprised. So much delicious food for a very reasonable price. Who can say that anymore? The wraps were substantial, fresh and as delicious as I remember. Full of good ingredients, not skimping on anything. I could only eat half for a meal and saved the other half of the wrap for another. The broccoli pasta salad was also as big of a hit as I remember and loved by everyone in my family that tried it. The ordering process is a bit different as is the environment. Unfortunately there is no in dining service anymore, only takeout. I arrived and ordered outside in the front of the restaurant and waited for my name to be called. The timing was short and my order was accurate. It looked like many people ordered online and drove up to pickup in their car. I will try that next time. Highly, highly recommend. read more

I forgot to take a picture of my delicious Chinese Chicken Salad...just wanted to come on here and say that there is always amazing customer service provided at this location. Yesterday my cousin and I got to meet a very funny and amable guy (didn't get his name, sorry!) Era pelón Thank you for the cookie!! read more

Calif Chicken Cafe - Cookie - American Near Me - Encino, California

The most amazing chicken ever and really nice people. Liz was amazing and really made sure I had everything I needed.

This is my go to lunch spot. It's walking distance from my office. All the stuff is super nice. They're always on time with the orders. It's very clean. I love that. They offer free water. Raymond is very kind and anytime I ask for extra utensils or anything like that. he's always happy to provide with this smile on his face. read more

Food is always so fresh and staff is amazing at this location! Shout out to Raymond who took care of us. Will definitely be back

Their ranch is truly the best, so creamy and full of flavor! Their drive thru life is very efficient, and fast! Have to love the convenience of placing an online order and driving up to pick it up! Workers are so sweet and to out of their way to help you any way they can. I have had their salads in the past and they are fresh but I didn't love the dressings, only the ranch stood out for me and I'll put that on anything! I get a large bottle of the ranch and it last for a few weeks in the fridge. Would recommend trying this place out for lunch, or dinner, and bringing friends to join you. Inside is clean, tidy, very casual. read more

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Stopped by and ordered a large family salad for my family picnic with Raymond .. he was so kind he even brought it out to me car .. i will definitely he back for the great service ! read more