Couple weeks ago had a dinner on Saturday and a lunch on Monday. I'll combine those visits in this review. Saturday went with the fam and had a long overdue dinner. We ordered a couple of pizzas, some pasta and dumplings. My grandkids were there so they both got kid's meals. I'm not really a big pizza or italian pasta guy so can't really say it was AWESOME or average. I liked it and it tasted good but your mileage may vary. Everyone did like what they had so that's all that mattered. Unfortunately my grandson's meal (chicken tenders) was cold like out of the ref kind. My wife brought it to our servers attention and she was quick to take it back and bring us another one. To their credit they took that off of our bill and 2 of the management people came to apologize and check on us. I did have a good experience during my lunch experience. My friend and I got there at opening and were the only ones in there for awhile. Menus and water came right away. We both ordered the cheeseburger on the salad (forgot what it was called). I spied that when I was there for dinner but we did family style so I didn't order it. I'll admit I'm not a burger connoisseur so I couldn't say it's the best burger you are ever going to have but I liked it and it tasted good. I was a little surprised they didn't ask how I wanted the burger cooked. Because we were there so early and the place was empty we were there for over 2 hours which was cool. read more

California Pizza Kitchen - Lunch with my friend - Pizza Near Me - Kapolei, Hawaii

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This review is long overdue, I frequent this CPK often as I do work nearby. I typically always have great service especially with Carali as my server or bartender. On this occasion, a few weeks ago, APRIL 3rd to be exact, it was probably not the best service I have had here, as Brandon being my bartender. What saved it, was the support from Sky (who seems to be in training still) and Carali. I always enjoy the ambiance too especially during happy hour when there is barely people in the bar and it's a random weekday. Let's start off with the drinks, always great... i get the sparkling mango sangria. You can never go wrong with this and the drink was pretty good! My friend did ask for water. At this point, there was only two other parties at the bar. It was a very slow bar. We had ordered some spinach dip (because it's a must) and some dynamite shrimp. The dip was a bit colder than I had expected and hoped it would be, so I sent it back with Carali as she was still in the bar and was the one to drop it. This came back nice and warm to my liking from the manager. I was confused as to who my bartender was because aside from the drink, he didn't really check on us or anything. I got checked on more by Carali and the other guy in training. The energy was just not there, which kind of brought the mood down Luckily the food never disappoints and was on point at the end. It was sad the dip wasn't warm, but they made up for it. The dynamite shrimp was nice and crisp, which had a sauce that was just a touch spicy, but not. Oh yeah, after the spinach dip coming back, I finally got to ask for the water again as we were still waiting for it. I really do overall enjoy coming here and will be back still! I just want to make sure I got that right bartender. There's also another local lady who is amazing, but i forgot her name. Ambiance is nice and clean, bathroom cleanliness is everything and that deserves an A+. I do sometimes feel the floor is a bit sticky. I do love my spinach dip and garlic cream fettuccini! I do really hope to have Carali as my server/bartender! She is always attentive, quick, and easy to talk to! Very good with her server intuition! I also miss having Jayna or Jana as my server. She is pretty on point too! I need to come back for my butter cake! I still want to try the flight! read more

What happened to this place??? Food quality is bad. Service is mediocre. The ambiance is the same, except for the birds flying around the restaurant, the best part was the AC. When we arrived at 11:30 on a Friday morning it was pretty busy but there were quite a few empty tables and we were told the wait was 10 min., as a customer, I see empty tables, why is there a wait? Whatever the reason the hostess should have communicated a reason. Took awhile for our server to take our order, but she was nice and helpful. The food....what the heck?? Chicken Egg Rolls which I remember enjoying before were super greasy and the wrapper was weird, crispy but chewy, just not enjoyable. Ordered the BBQ Burnt Ends Pizza and it tasted nothing like burnt ends BBQ. It was like thin slices of Shabu Shabu Beef drizzled with BBQ sauce, crust was burnt, had 1 piece and I was done. Tried the Street Corn appetizer and it was ok. Guess we won't be coming back any time soon. So disappointing. read more

California Pizza Kitchen - Chile Braised Shortribs + Chipotle Mac -n- Cheese - Pizza Near Me - Kapolei, Hawaii

The four of us enjoyed a nice evening out. The food was very good and the service from Jen was good. It was very busy for a Wednesday night but that's because the value for the quality is great! And using gift cards from Costco really helps to maximize the value. My wife and I eat here once a week and enjoy it each time we visit. They also have some great new selections that are fantastic. The free bread with oil and balsamic vinegar is always great! read more

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Update on my review, what a major difference from my last visit! Waitress was so on point, let us know about Happy Hour and was so quick and super friendly! Food was super delicious, cooked and prepared well! Everything was so good! It seems much better! read more

The Kapolei branch of California Pizza Kitchen has significantly improved in all phases. From service to new menu items and seamless execution. Our server today was James, he did an excellent service. Attentive, knowledgeable, and accommodating from start to finish. We tried one of the "New " menu items the California Burger Bowl. It was like a deconstructed Cheese Burger without the bun. A nice bed of salad with like a Honey Mustard dressing topped with a huge beef patty with grilled onions, bacon, and melted cheese. With a few slices of Dill pickles on top. Simply delicious . We also ordered their signature Spinach and Artichoke Dip and The Works Pizza . Served Hot and Fresh. Outstanding . Highly recommended read more

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We love the food at CPK. We enjoy the tomato soup, bbq pizza, wild mushroom pizza, I LOVE the chicken piccata. Sometimes the food and service varies each visit, which is understandable if they are busy or slow. This visit was amazing that I had to leave a review. Our server James was so good, he was so attentive and everything was just on point. Seriously the best service we ever had. He was also serving 2 other large parties while having our table. Best service and food we had at the Kapolei location so far. Thank you so much James for the exceptional service. read more

Salad was overdressed, steakhouse salad said "filet Mignon" it was not! And the cold potato wedges were awful. Our waiter was not so attentive, too many patrons for one person. Probably will not return. read more

Love Their avocado chicken egg rolls, the only reason I always come back to this place. Today I decided to try the new salmon piccata, flavor was perfect but the Salmon was so dry. Swallowing each piece was a struggle but I survived, sounds so dramatic but that's how dry it was. Our server was awesome so friendly and nice. On the other hand Speed of service needs improvement. We waited 10 mins to get serviced and another 40 mins to get our food. All in all it was so so, not bad or not out of this world just okay! read more

California Pizza Kitchen - Pizza Near Me - Kapolei, Hawaii

Decided to have lunch at this establishment at 11:30am. Walked in and was seated right away in a booth. Within a few minutes our server Nancy came with menus. She gave us a few minutes to look over the menu and returned to take our order for drinks and appetizers. She came back after a few minutes with our drinks and ready to take our order. The food was served to us quickly, hot and fresh. She would walk past our table frequently and asked how we were doing. She got us refills without hesitation. Overall, the food was delicious and her service was great. read more

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We decided to come here today for lunch. I ordered the 1/2 Cobb salad, and two pizzas. ( The Works & The California Club) . I loved the Cobb salad. It was so fresh, crisp, savory and satisfying. Both pizzas were also delicious. Definitely enjoyed my lunch today. read more

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Came here for an early dinner around 5:45pm on a weekday, restaurant wasn't busy at all and got seated immediately. Food is always good. Reason for 2 stars is how slow service/the food came out. We waited an hour for our pastas while this other table of like 13 people got all their food before us and they sat down 10 mins after we already ordered. The group behind us about 4 people also got their food before us and they came in around the same time as the bigger group of like 13 people. Mind you this was a weekday and the restaurant wasn't packed. read more

California Pizza Kitchen - Pizza Near Me - Kapolei, Hawaii

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Walked in and the hostess didn't greet me at all -- just stared until I said "one." She asked if I wanted the bar, I said no, but I was still seated in the bar area. Service was confused. I had to ask twice for my Coke with lemons. Spinach artichoke dip came out cold. The salmon and broccolini were also cold and the broccolini was tough. Took it home to reheat. Ordered a regular‑crust pizza, but it came out thin twice. Then the bill showed charges for two pizzas, plus cauliflower dough and cheese I never ordered. Manager didn't seem friendly, and the whole experience felt inconsistent. Very different from the Mililani CPK, which is much better. Marie read more

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Don't come unless you have the time and patience to wait for your food. It took 20 minutes for the waitress to get in touch with my table. After ordering, it 47 minutes for me to receive my foods. Not to mention, we didn't even get the complimentary bread and olive oil. I asked the waitress twice for the break and each time she just says okay and walks away. In the end i just felt like she didn't want to get the bread so I stopped asking. However, there was a great and amazing host! She was so kind and understanding despite the early notice she gave of a possible long wait time, she ended up seating us ahead of estimated time. The foods weren't anything special. Tasted exactly as you'd expect. The ambiance was family friendly. read more

California Pizza Kitchen - Inside of restaurant - Pizza Near Me - Kapolei, Hawaii

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Angel deserves a raise and a halo If you're headed to California Pizza Kitchen, pray you get Angel as your server--because she truly lives up to her name! Attentive? Check. Friendly? Check. Refills like a ninja? DOUBLE check. She was all smiles, chatted with us like an old friend, and didn't rush off to the next table like our last visit where we felt like background extras in a fast-food commercial. We tried the new bbq burnt ends pizza with pickled onions and brisket--and to our surprise, it didn't taste like regret! We're all about trying new things and this one was weird in the best way possible. Happy Hour was a happy win! The shrimp, spinach artichoke dip, cauliflower, and potstickers, gotta ask them to be deep fried (Angel's suggestion--she knows what's up) were all devoured like we hadn't eaten in weeks. No regrets, just crumbs. Now... can we talk about the strawberry iced tea for a second? Pro tip: ask for the half & half on the side, dump one serving into your tea, and boom--your tastebuds will do a happy dance. I had FOUR of those teas. Four. I basically left the restaurant 78% strawberry iced tea and took another to go like the addict I now am. ‍ In conclusion: go to CPK, ask for Angel, drink the tea, go during happy hour, live your best life. You're welcome. read more

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Would rate 0 if I can. Horrible service, if you call it that. Server, Jeriziah, couldn't focus long enough to remember an order. First, he brings out an extra appetizer saying it was on the house and then tried to charge us for it when the bill came. When the manager come over, he said we had to pay for it because we ate it, despite the fact that we told him to take it back before we ever even touched the plate. Next, I asked for another Angry Orchard and when I never received the item his dazed response was "oh I never put that in." (I had told him not to worry about it at that point cause I had already been done eating for a while before he came to offer boxes) Then comes the issue of the checkout. This was not during rush hour, it was happy hour. Only a quarter of the room was full, if that. Ambience felt disorganized. At least our server was. Then the bill comes and he brings over a loaded bill, which included the "comped" meal. And another tables dishes. Idk if this guy was new or what but the managers were just as useless. It took us sending the bill back 3x before we received a check with all items WE ordered -_- AND they were unable to split the check despite agreeing to it when we sat down due to them ringing it incorrectly in the system. When i paid, we realized we did not get any happy hour pricing. (1/2 off) when a male manager emerged from the back area of this CPK, he clarified that the appetizers we ordered were not a part of happy hour. (Fair enough) BUT HE AGREED THAT THE SANGRIA WAS AND MADE NO EFFORT TO RECTIFY THE OVERCHARGE. Everyone working tonight June 9,2026 should find another job. If they were sober, I'd be surprised. FR we just wanted appetizers and a few drinks and got stuck there for 2H & 30 MINS. Don't waste your time they will blame you & charge YOU for THEIR incompetency. Mr. Man that came out at the end highlights EXACTLY why the standard is so low at this establishment. Best of luck for the remainder of their time open. Can't wait to see what eats we get when they close. Maybe we will get a Panera. Good luck if you eat here. I'm done read more

California Pizza Kitchen - Final receipt. Including the full price sangria that should've been discounted. - Pizza Near Me - Kapolei, Hawaii

Be aware of this kitchen. I usually order BBQ Chicken Salad for lunch and have dined at Kahala, Ala Moana and Mililani locations without any issues. Dined here and had my usual, but this time I started to get itchy and throat was swelling up. My daughter gave me a Zyrtec she had in my purse before it got worse and luckily my throat didn't swell up to the point I couldn't breathe. But it was a horrible scary feeling and this happened about 5 minutes after I finished my salad and started walking to the car. This is the first time this has ever happened to me in my life. Never had allergies or any reactions to food, pollen, etc. Went to see a doctor the next day and was told Sometimes if items are not washed properly with insecticide still on it, it can cause these allergic reactions. Also if it touches something that I COULD BE allergic to, that can trigger it as well. Kind of like if someone cooks in peanut oil but doesn't wash pan completely to cook next dish and the next customer is allergic to peanuts. Cross-contamination. The service is always good at this place despite being busy pretty much all the time. Bathrooms are clean and hostesses always friendly and patient which is why the three stars. read more

While we were visiting and on vacation, we came here for dinner. We got seated right away, and the staff was super friendly. The ambience was very clean and very well decorated. Our waitress was super friendly and very thoughtful, knowing that we have a young child. She was talking to him and interacting with him, which was very sweet! The food was great and came quickly! We had a great time read more

Ordered takeout, got a solid pizza and pasta, honestly pizzas are always good, Except I ordered a side of ranch and got this joke squirt of a ranch instead. Also got extra sauce on the pasta but that also wasn't the case, payin extra for nothing is annoying. Only reviewing cause this is defiantly not the first or second time this has happened. read more

California Pizza Kitchen - Side ranch squirt - Pizza Near Me - Kapolei, Hawaii

This evening we had a takeout order to pickup. I misunderstood how the menu worked and thought I was supposed to get a ceasar salad and pay for a tomato bisque soup as a side order with my sandwich. It was my fault but the cashier checked with the manager and he gave it to me for no charge. I told the cashier that it's okay, I didn't need the salad as it was my misunderstanding. She said no problem and they were already making it for me. I wish I had gotten their names so I could tell them again how much I appreciated them taking care of me when they didn't have to. Thanks CPK Ka Makana! read more

We decided on CPK (California Pizza Kitchen) at Kamakana Alii for dinner. There was no wait and the hostess was nice and seated us right away. The Auntie who was our server (wish I remembered her name) was so nice and friendly. She made it a point to check on us frequently and exemplified great customer service. She was patient with our ordering and made sure that she had everything right considering we ordered quite a few things. We loved everything that we ordered: 1. Spaghetti Bolongnese (first time having it and we enjoyed it. It was so tasty and even better the next day) 2. Thai Crunch Salad (refreshing and loved the cilantro that was added in) 3. Pepperoni Mushroom Sausage Pizza on regular crust (yummy as usual) 4. California Veggie Pizza on Cauliflower Crust (this is my fav and I love all of the veggies on it. I added some parm cheese and red pepper flakes and it was even better. If you love veggie pizza, this is a must) 5. Red Berry Sangria (also my fav! Absolutely delicious and redreshing) The restaurant was not loud at all and had many available seats for dining. We enjoy coming to this location but it can get busy and may have a wait depending on the day you come. We have always had a great experience here and will definitely return. I also had complimentary Birthday entree which is an awesome thing that CPK rewards members get on their birthdays! read more

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One word HUGE!! Although my husband ate the entire burger, he said he wouldn't order it again. Sauce was similar to the McDonalds sauce, otherwise it was okay. I ordered the cauliflower crusted mushroom, pepperoni, sausage pizza and I enjoyed every bite. We also ordered the full serving of their bbq salad, which was a favorite at one time, but didn't hit like it did months ago when I ordered. Maybe not as much chicken. Drinks were awesome, and overall great experience. read more

California Pizza Kitchen - Pizza Near Me - Kapolei, Hawaii

Happy Hour/dinner at CPK! Long time no see, so I was excited. I was surprised to see them busy on a weekday around 5pm. There was an issue with their computer system/tablets, so it added to the delay in seating guests. My wife and I waited about 15 mins on top of our early check-in that we initiated at the time we left the house. We were seated at a 2-top table around the bar, which I don't prefer, but we took it. Our server was the bartender who appeared to be working solo w/1 bar back, so each "pause" was quite delayed as well. Drinks took 15 mins. They arrived after we received one of our appetizers (with no plates or utensils). Salad, pizza, and egg rolls trickled in one after the other... definitely not in sync. What we got: - Shishito Peppers - Spinach Artichoke Dip - Avocado Egg Rolls - Thai Crunch Salad - California Club Pizza Overall, the food was yummy, except the pizza. Our server was nice and cheerful, but our experience would've been a whole lot better if we had been seated in the dining room. Service was just too scattered and a bit hectic feeling - like, we weren't sure if we should flag someone down to ask for the rest of our food, and our second round of drinks didn't even make Happy Hour. With that said, CPK will always be a place that gets me back because I love their veggie pizza and salads. The place was still lively and upbeat, and I'm glad to see them surviving post-Covid. read more

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Can't go wrong with CPK no matter where you're at. Excellent service great atmosphere great food. If you had it back home somewhere in the US mainland you're gonna get the same here in Hawaii. I think my daughter might be. We were just here last night. read more

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Had to redeem rewards and I decided to try the new dessert. CPK never disappoints. And the new dessert is a variety of flavors of apple, chocolate and maple bacon. So good! Glad they have this but I believe it's only for a limited time. read more

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Decided to go to Ka Makana for CPK since it's ride down the road from home. I usually get the bbq chicken salad but was feeling pasta today so I ordered the chicken picatta. Amber our server was awesome, we already know when we get seated what we want so she took our order right away. Appetizer came out quick and entrees came soon after. She also refilled our drinks right away. read more

California Pizza Kitchen - Avocado club egg rolls - Pizza Near Me - Kapolei, Hawaii

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Food was great! New item tried! Bahn mi church sandwich. Now I wanna try it with smoked ham next. Service was great! Place was as usual and for some reason always has a bird inside hahaha other than that had a great early dinner read more

California Pizza Kitchen - Bahn mi chicken sandwich - Pizza Near Me - Kapolei, Hawaii

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They got my pick up order wrong. Manager was rude. Won't be going back to this location again.

I always have a bad experience here. I let it go the first couple of times because I don't like to leave bad reviews. There's always something in our food, as if they didn't wash the dishes good and the lady that took our order, forgot our order a few times. I get that it's busy, but it was a little much. I also added a photo of the new shrimp pasta (I peeled the shrimp). Which is not what I'm complaining about... the portion size is just really small and for a "pasta", there aren't much noodles. The zucchini was also supposed to be spiral, but was like thin layers. There was also a ton of garlic. read more

California Pizza Kitchen - New shrimp pasta - Pizza Near Me - Kapolei, Hawaii

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This is the worst CPK me and my family have ever been to, originally the plan was to go to The Cheesecake factory next door but their wait time was 4 hours and reservation system is broken so we decide to check out CPK. We arrived at 7:30 and put ourselves on the wait list with a quote of 45 min for a party of 12, ended up waiting for 1 hour 45 min and we checked in with them multiple times, at one point we were told we we next but then saw another large party got sat in the outdoor section, after that they kept saying they were waiting for a table to leave. Once we finally get seated it's past 9 and near closing, they noticed we had a cake and offered to put it in their fridge for us which was nice. Our server came by and was friendly but we felt she might've been either been new, very tired or both as we suggested to split the food orders into 3 checks so that it would be easier for her and us at the end but she kindly declined and said "it's okay we'll split it at the end" she takes our orders but says only to do drinks and appetizers first although we were all ready to order our main dishes as we've been waiting for almost 2 hours prior and everyone was hungry and tired. The apps took a while to come and then we get our order in for our main dishes, that also took a long time to arrive. The food was good but our main dishes didn't come til around 10:15 and my two brothers, one who's birthday it was ordered the same thing - salmon with jasmine rice, their dishes arrive later than everyone else's and was served with corn not the jasmine rice so we asked if there was a mistake, the server apologized then takes their dishes away and it takes almost another 15 min for the dishes to come back for them and everyone is eating while they are sitting waiting, by the time they get to eat the party is pretty much done eating and the server comes to split the checks into 3 but was having difficulty with the small device saying it wouldn't let her so we all had to look at the checks and separate everything manually, she came back with new printed receipts and there was still mixups on who's food or drinks was on which check and earlier we had ordered only 3 mango strawberry coolers but somehow ended up with 4 on the check so I had to explain we only ordered 3. At no point in time did a manager come to help the server or speak to us, the server must've went back and forth from table to the main device for the check a few times and with long wait time in between each to where we were the last party in the whole restaurant and it started to get more and more awkward because we wanted to have cake for my brothers birthday and felt like it would be weird to sing and spend even more time in the restaurant eating while it's quiet and the workers are trying to close up, also thought it was weird that they knew we had a birthday and didn't do anything to acknowledge the birthday or offer some kind of complimentary dessert, not even offer to bring the cake we brought was even an option so we decided to sing happy birthday OUTSIDE the restaurant but couldn't share cake with the family as we had no plates or utensils overall service was not good and would recommend any other CPK on island but the one at Ka Makana Ali'i. Host wait times inaccurate Food service slow and inaccurate Birthdays not a priority for experience read more

California Pizza Kitchen - Chicken Picatta - Pizza Near Me - Kapolei, Hawaii

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Wow what a pleasant surprise, a great lunch today at CPK. The order: Daddy - The West Coast Burger (wcb) with extra crispy smashed potatoe wedges. Yes I know...whaaaaa a burger from a pizza joint, haha YES. My wifey was craving cpk and me a burger. So win win! Haha. The burger was awesome, big, loaded with lettuce, tomatoes, pickles, and bacon. It was juicy, savory, and fresh all in the same bite. The smashed taters, my oh my was that delicious. Must be slightly breaded as the outside had extra crispy with that hot, soft and moist interior. Mommy/Son-son: The BBQ chicken pizza, ordered well as son-son needs cheese to be baked good in order to eat it. It didn't skip a beat delivering that sweet, savory, and lucious cheesy bite. We were the first to enter, so seated and being served first was awesome. The hostess and our waitress greeted us with smiles and were pleasant and attentive. Then obviously our food came out in two shakes. Thank You CpK. What a great lunch on this discovery day or indigenous people holiday. read more

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TAKE OUT REVIEW I was gifted a couple CPK gift cards and used them at the KMA location. The online ordering process was super simple to use. The staff I interacted with at pick up was top notch. They greeted me right away, they were pleasant and everything was accurately bagged for me. I religiously check every pick up order I make anywhere and they nailed it. My order had all of the correct sauces, correct amount of utensils and no food items were missing. I used my gift cards on different days and each experience was the same. Solid work guys. Mahalo for the easy, smooth, friendly and tasty experience. read more

Always a favorite restaurant of ours when hunger strikes and we need to grab food for our whole family. Its quick service and casual ambiance makes it a more family friendly spot to dine without us having to worry with our toddler. We were fortunate to visit for Veterans Day and have gone in previous years as well in celebration of my husband & veteran. We are always very impressed and appreciative that CPK does this every year for Military veterans and enjoy a nice meal together as a family. This year we both had the B-B-Q Chicken chopped salad a favorite dish of ours especially me. We do love their pizzas naturally and pasta as well including the chicken piccata. I would've given this year's rating 5 stars however although understanding it was busy our waitress forgot about our utensils and we tried to catch her several times. Other than that she was great and we were still appreciative and despite the busy day and long line we did go early enough to get seated right away and everything was still amazing! & of course we can't wait to come back for another visit very soon! read more

California Pizza Kitchen - Pizza Near Me - Kapolei, Hawaii

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Did a take out order because my son wanted pizza. Pizza was good. Ordered a bowl of Tomato Bisque for my husband , he showed it to me perplexed because it was barely half full. I ordered a Caesar Salad with sautéed salmon for an extra cost of 6.25. This is what I got (see picture). Are you kidding me? This CPK has definitely gone downhill since first opening. Never again. read more

California Pizza Kitchen - 6 bucks worth of salmon - Pizza Near Me - Kapolei, Hawaii

Are you looking for good food, nice location and a FABULOUS EXPERIENCE? Well look no further than the California Pizza Kitchen in Kapolei! A friend and I went there for lunch yesterday ! We got there before the lunch crowd, but my friend asked if we Could get her old navy accounts merged as somehow there were duplicate accounts, that we had just found out about when shopping at the Old Navy . We sat on the bench outside and started the arduous, time consuming task. 45 min later we were still on two different phones and the lunch crowd had arrived ! It was getting warm , but I wasn't giving up for my friend . All of a sudden Amber a server at (CPK) came out and invited us in! I explained that we were on the phone and didn't want to disturb anyone eating ! She insisted that she had prepared a corner table for us to continue what we were doing as to not bother anyone ! She was concerned that we had been sitting there too long in the heat! WAIT.... WHAT? Was that really happening ? She insisted! She then brought us each a glass of water and told us to take our time, just let her know when we needed help ordering ! AGAIN... WHAT? Amber is like an angel from heaven ! I was in a state of shock! We completed our phone business and then told Amber we were ready to order ! She came to us with a huge smile , which she wore the entire time , and gave us the BEST SERVICE I have ever in my life had ! If I added everything she did and said I would run out of space ! She was perfect in every way! I felt more than valued ... I felt like I was royalty ! So... I had to tell her day boss Vincent who was equally as awesome ! He told my friend and I that he gets this information about Amber daily and that's who she is ! "She is always happy , loves helping people and truly cares about people and making their experience the best ! " well she for sure deserves the Gold Medal for excellent service yesterday BRAVO AMBER ! I can't wait to join you again at the Kapolei branch! Amber is the epitome of FABULOUS CUSTOMER SERVICE! read more

Went there with my 7lb dog assuming they would seat me outside in their patio as they did the last time (service was great). This time a short older man who look like the manager said dogs aren't allowed at their restaurant. Inconsistently interesting! Met a woman yesterday said she works at the Mililani CPK and said that they allow dogs in the patio. I guess I'll be dining there instead. read more

Ordered 2 pizzas and a baked Mac n cheese. The carne asada pizza was burnt and while eating a slice of the pizza, I noticed the peppers were hard to chew. I took the pepper out of my mouth and it was actually a wire! (See pics). I called them right away and spoke with manager Jacang . He apologized and asked if I could send pics of it to his email. He responded to my email with apologies and that they will do better. He only offered to refund me for 1 pizza and after looking at the credit back to my card, he even kept the tip I gave! He should've comped my entire meal. Lesson learned to chew your food slowly because I'm lucky I didn't swallow it or I would be in the ER right now. Very disappointed at the quality check of their food. Also the portions of the food has decreased. I'm not gonna trust doing take out from anywhere. Very traumatic. CPK do better! read more

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Abysmal front end staff, the WORST of our three week trip to the island. The current 2.9 star average isn't low enough. We walked into an almost empty restaurant at 2pm and the hostess sat us at the table closest to the restrooms. When we asked politely to sit somewhere else the hostess barely responded but said no!! We sat but after a moment we got up and explained our reasoning for not wanting the table we were put at and asked again to change because there's no reason to stare at a utility hallway during a meal when there's 60 other tables to sit at, am I crazy?!!! She did move us, but said absolutely nothing to us in response!?!? She was busy doing nothing I guess??? Didn't want to be interrupted??? At that point no thanks to eating here, we left without ordering and won't be back. The hostess should find another type of employment. Because she sucks hard at her job. March 24/2026. Walked across the street to Cheesecake Factory where all staff was welcoming, smiling and communicative. read more

Food was good as usual. No complaints. Which is why we always return. We sat at the bar because we were gonna be in and out. Sadly, our server/bartender was maybe having a bad day. While we are waiting for our entrees, we asked for an another order of bread, cheese and olive oil and she totally did the hair flip to us. RUDE. We asked nicely and do understand it can be busy, but her behavior towards us was simply unacceptable. Oh and, the bread never came. She also never came back to check on us. The food runners brought our entrees out. Hmmm.... Like I said. Maybe she was having a bad day. We all do. Sometimes it helps to go to the back and "fix your face" real quick. Come back and fake it. Or maybe shorten your shift and go home. Ahhh.... Yeah. That's all. read more

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This location is so bad. Have really tried to give them the benefit of the doubt because maybe they just have bad days. No. They are bad every single time we come here. It's like they are always at half capacity or less but the food still takes an hour to get to you. For dine in and take out! Take out call in is an automated system that tells you it will take 15-20 minutes. It's completely wrong every single time. And you better double check your order before you leave. The only reason we have gone back is because people give us gift card but I'll gladly give those gift cards away instead. read more