California Pools Orange County (North) is a family-owned business that we engaged to build our backyard pool. From the initial meeting with Sean Murphey, we were pleased with his approach and the time he invested in listening to our initial ideas. We appreciated his input and suggestions and were grateful for the relaxed, no "hard sales" experience. The transparent and open communication made the process smooth, allowing us to express our ideas and receive thoughtful insights and recommendations from both Sean and Bill Murphey. Kim Murphey, who manages the office, was a pleasure to work with. Her responsiveness and efficiency in addressing contract-related questions and changes made the entire contracting and payment process incredibly easy. The team at California Pools was accommodating and worked diligently to secure city and association approvals, demonstrating their commitment to a hassle-free experience. The subcontractors employed by California Pools were punctual, completed their work on time, and left the site clean after each task. The in-house crew, led by Mariano, was exceptional. Their daily commitment, politeness, and hard work ensured that we witnessed consistent progress, putting our minds at ease. Bill oversaw the project and frequently visited the site to check on progress and ensure the quality of work met their high standards. In the face of challenges, Bill took ownership and promptly addressed any issues, showcasing their commitment to customer satisfaction. The team accommodated some changes during the build, demonstrating flexibility and a customer-centric approach. They also collaborated with pool equipment representatives to ensure proper functionality, even going the extra mile to upgrade our equipment as recommended by the manufacturer. The smooth coordination with all inspections highlights the professionalism of California Pools Orange County (North). We are beyond pleased with the final product and cannot thank them enough for making this construction project a stress-free and enjoyable experience. The collaborative and dedicated approach they took to ensure the success of our project was truly commendable. We wholeheartedly recommend California Pools Orange County (North) to anyone in search of a reliable, trustworthy, and customer-focused pool builder. Their dedication to excellence and customer satisfaction sets them apart in the industry. read more

California Pools was recommended after another company failed to follow through on bidding for an addition of a spa to our existing pool. After 2-3 visits from Mike B., and his associates, we were certain it was a company to be trusted. They made suggestions, listened to our desires, brainstormed with us, and presented their bid and conditions and parameters of the work. We decided to integrate a spa into the existing kidney-shaped pool. We made clear our insistence that pool and spa were to appear to be one rather than an "add-on" looking spa. After permits were approved, work began (just after Thanksgiving) . Working crew(s) worked everyday with the exception of Christmas, New Years, and Sundays. Yes, they even worked Saturdays. They showed up at 7:15 a.m. and worked all day taking lunch breaks of no longer than 45 minutes. They left the job each day no sooner than 5:00 p.m. unless the daily task(s) were completed. Before leaving, the workers swept, hosed down, and tidied up for the next day. If they weren't going to need to be there any day, we were notified in advance. When I needed to speak with a foreman or superintendent, I was able to contact by phone immediately, one was at my home quickly. During the course of the job, each step was explained in terms I could understand and it made sense. When a change needed to be made, the process was simple, direct, and reasonable. (They explained why they needed to alter regular plan, and I asked for a few changes .) Between California Pools and us, we selected materials, peripherals, and extras. From landscaping, to demolition to plumbing, to masonry, to instructions on equipment use and care for tiles and pool finish, it was a team effort. I don't usually make recommendations, but I have recently recommended California Pools to one of our close friends in Dana Point. While they have not begun their project yet, they have shared the same impression about the company and the representatives that I have been raving about since our project began. It is without reservation that I give my highest of recommendations to/for California Pools. I would urge anyone else who is looking for a service such as theirs to strongly consider them as a potential contractor.. I am certain their work will result in another extremely favorable review/recommendation as ours. read more

I want to start by saying WOW! what an awesome experience! We were under construction on a new home in Anaheim and of course we wanted a pool. Mike Baldassare came out to the property at the foundation stage and we discussed some ideas. Less than a week later we met the Irvine team at their design center and we were just blown away!! Not only did I get to see my new back yard in 3DHD but I actually got to see my new home for the first time! Up until this point we had only seen paper drawing and renderings. California Pools 3D technology is absolutely a game changer in our opinion...We loved the initial design and it only took 2 revision meetings and we were signing contracts! The whole California Pools team was amazing, The Construction manager had us on schedule and we completed on time! Moy was amazing at getting us thru HOA and the permit process as well. In closing I wish I could give this company 10 stars.. Was it perfect?, no there were some minor issues but when something came up or we got a little anxious, the guys were there to handle it immediately! One final note: I did see some of the less than stellar reviews the boys had here on yelp. We sat down with Mike and within 5 minutes we were convinced this was the right company for our new pool spa and landscape. Please if you are in the market for a new pool or back yard landscape project, do yourself a favor and call Mike at California Pools. Thank you California Pools!!! read more

I want to start by saying WOW! what an awesome experience! We were under construction on a new home in Anaheim and of course we wanted a pool. Mike Baldassare came out to the property at the foundation stage and we discussed some ideas. Less than a week later we met the Irvine team at their design center and we were just blown away!! Not only did I get to see my new back yard in 3DHD but I actually got to see my new home for the first time! Up until this point we had only seen paper drawing and renderings. California Pools 3D technology is absolutely a game changer in our opinion...We loved the initial design and it only took 2 revision meetings and we were signing contracts! The whole California Pools team was amazing, The Construction manager had us on schedule and we completed on time! Moy was amazing at getting us thru HOA and the permit process as well. In closing I wish I could give this company 10 stars.. Was it perfect?, no there were some minor issues but when something came up or we got a little anxious, the guys were there to handle it immediately! One final note: I did see some of the less than stellar reviews the boys had here on yelp. We sat down with Mike and within 5 minutes we were convinced this was the right company for our new pool spa and landscape. Please if you are in the market for a new pool or back yard landscape project, do yourself a favor and call Mike at California Pools. Thank you California Pools!!! read more

California pools is worth the investment. Mike Baldasare was very professional and flexible to work with. Our concept was quite extravagant in the beginning: pool, fire pit, BBQ area with bells and whistles and landscaping. When we got down to design and breakdown of cost we realized we had to give up some. Mike gave suggestions that would be cost effective. We decided with the pool and fire pit area. Mike is amazing to work with. The irvine team was impressive. From start to finish it was seamless. They had made it easy for us to communicate with them and any changes we had was very easy. (We had requested couple of changes and it was not a big deal for them) All requests were dealt with in a timely manner. Any questions we had was responded no more than a day later. They are truly perfectionist. Everyone that came to our home were great and worked hand in hand. When we weren't satisfied with something they made sure it was corrected. (Noticed the fire pit area was not leveled- they made sure it was fixed) We couldn't be happier with our choice! My wife found them through his research and was impressed with their reviews that were suppressed. California pools built their credibility not just with the reviews but also they have been featured in different media. We can truly say they are the best! The whole family enjoys the backyard. read more

After we purchased our home in November, We called California pools for an estimate to resurface our existing pool and add a new spa, they were one of 4 contractors that we called. The first thing that impressed us was Robert Moore, when he came out for the initial estimate, he was very knowledgeable and up front about the permitting issues that we could face in the city of Yorba Linda. We had a pre existing equipment enclosure that was on the property line and was no longer in compliance with existing code,, he was very up front that it was possible we would have to move it. He had great input on what we could and could not do, What sold us was that California Pools was the only one who provided a 3D schematic of what the finished product would be. Robert Moore's quote and experience was a deciding factor in choosing them, as well as their longevity in the pool business. Once demolition and then construction started, Every one of the sub contractors used by California Pools were awesome! They were courteous, on time and did everything possible to keep things moving smoothly. Through every stage Robert was always just a phone call or text away. All in all it was everything we expected. read more

The service we received at California Pools was beyond superior. From the moment my husband and I decided to build a pool, they included us every step of the way! We were able to be instrumental in every step from start to finish. They were in constant communication and got back to us usually the same day. We had many questions and all our questions were answered. Our backyard is more than we could ever dream. It is our paradise and a place my family and I can enjoy for years to come. They are truly the Cadillac of pool building. If you are looking for attention to details, concepts you have never even envisioned or dreamed that can come true, and people who are warm, friendly, and knowledgeable, then California Pools Irivine store is the company for you. This is a definitely an example of you get what you pay for. You won't be disappointed in fact you will be blown away. Thank you Mike, it is more then we could ever dream. Sincerely, very happy customers!!! read more

These guys are worst of the worst. They pretend to care but are just setting you up to ripping you off. I know first hand because I worked their and they trained me to lie and deceive customers. I no longer work their. They mis represent the whole company. They have 20 offices and 25 employees. They also never do the landscaping. They are more expensive than anyone. They always tell you about the family story and it's so exaggerated it's funny. Ever since Ryder Steimle took over as CEO the company has gone downhill , and his grandpa would be disappointed if he was still around . Once an amazing company and now barely surviving by Ripping off customers. And the president Steve Terry is a lier and a jerk. They are nice tell you sign the contract then their jerks and go way over budget. My advice is swan ,mission pools , or anyone is better than them. Goodluck ! read more

We did our research when it came to the installation of our pool. California Pools came highly regarded & I can second every great recommendation I received. Every bit of the process was flawless. Mike Baldasare was very helpful & informative up front with the estimate, plans, etc. The project manager & I spoke daily. He kept me informed on schedule, progress updates & was always available for any question or concern I had. He truly was a joy to work with. All members of the construction team brought professionalism & great craftsmanship to the project. I would highly recommend California Pools - Irvine to anyone interested in installing a pool / spa at their property. You will not be disappointed! read more

Bill, Kim and Sean from the North County California Pools office were the best partners during the transformation of our backyard! We began our project right after New Years (ground zero), and finished within 5 months in spite of COVID19. We absolutely LOVE our pool, and wouldn't change a thing! As the Project Manager, Bill was very transparent in relation to status updates, keeping us on track with key cosmetic decisions, and even came out on the weekend while we were learning the logistics of the pool equipment. If you're looking for a complete installation, update or repair, I highly recommend California Pools. The best of the best!! read more

The CP Irvine team that worked with us (Mike Baldasare, Greg Gamble, and others) exceeded our expectations. From the initial meeting, through to completion, the team listened to our ideas, consulted with us when questions, and executed exceptionally well. We couldn't be happier with the customer service that was present during the entire operation, and final end-product. Thank you to the entire CP team that made our backyard dream a reality. read more

California Pools sent a salesman in a timely manner, and offered great designs. When we decided to go with them, the construction process was hassle free. We are very pleased with the outcome. We highly recommend California Pools. read more