Jason runs a top notch shop they do excellent repairs cheaper than the dealerships. 2year 24,000mi…read morewarranty on the repairs. I would highly recommend to try them next time your car needs repair! They take great care of my 1992 LS 400 for me.

AVOID THIS SHOP!…read more Deceiving business practice and ethics, received a quote for $3200 to replace a head gasket in a pro master van. And ended up charging me the same amount just to remove our engine leave it all undone and declined to work on it because the engine needs to be replaced for $10,000. Bait and switch con artists working in Broad daylight

I can't say enough about everybody that works at seeing them. They were great. I had a small…read moreproblem with a lug nut holding my spare tire mount on it stripped out and I couldn't get my tire off, but I came here and they were able to weld it up and make sure that the wheel studs don't come off my spare tire bracket anymore and I can't say enough about them. These people are fantastic if you ever need anything tires automotive small fabric come check them out.

Very very disappointing with this shop and the owner Cesar. Had my car in the shop but didn't do a…read morethorough inspection until the owner order parts for my car. Without a doubt, my car was not repairable but should have done a full inspection beforehand ordering parts. Wasted my money on my rental and with Norma the receptionist was not able to get me the answers for my car. Do not take your car to this unprofessional auto mechanic.

I've brought my car to Northwest Automotive a few times now, and every visit has been…read morestraightforward and stress-free. They always give me a clear list of what my car needs, and I really appreciate that they don't pressure you. We go through the list together, and I'll even ask what they would prioritize if it were their mom's or grandma's car. As a female, I know that I'm getting honest, fair information every time. That's not always the case at other repair shops I've been to. Hopefully I won't need major work anytime soon, but when I do, I'll definitely be bringing my car back to Northwest Automotive.

Very informative and helpful. Had an isolated issue but they proactively checked the other systems…read moreand provided me with recommendations. Really appreciate the information and got me back on the road confident with the service provided! Mahalo Northwest Automotive Team!

This used to be my only go to place before the sale. My radiator was replaced here less than a…read moreyear ago, when it was Automotive Service (great community people before). Now that it is Legend, they would not even review the radiator leak that I have from their install without charging me for it. I declined and will no longer be bringing my personal or company fleet vehicles here. Some people can't see the forest through the trees. Treat people right. I guess that's what I should expect from a Used Car Dealership. Lived in Burien for 20 years and will be pushing everyone I know away from them.

My car was given back to me in pieces seems the tech was young so I let it slide and completed the…read moreassembly myself. Was renbursed $150.00 and used it to have alignment at another shop. Then got to looking closer at the TPS I was charged $197.59 to replace and noticed it was never replaced.

COVID... Slows everything down. But these guys still managed to get me my van before my trip! Glenn…read moreis friendly and happy to chat with you about your needs and provide appropriate recommendations! I was a bit nervous as these repairs almost never come cheap and pulling on one string can let things unravel quickly. Fortunately they provided recommendations to help me get some of the service records which made things a little more clear and made it easier for me to make decisions on which repairs could wait and what needed to be fixed right away. Big blue (my 03 MV) had a lot of work that needed to be done and Glenn and his team were up for the task; even making sure that they put aside impossible to find parts for me! I will update my review with more information as I drive my baby around and test out all the changes the team made! Thanks!

Do not use this place if you're in a hurry. My van was at Eastside Autoworks for SIX months. I…read moredropped it off in early March and picked it up mid August. They knew I wasn't in a hurry and they took advantage of my patience because hey, we're all struggling with covid-19. I took my 2002 VW Eurovan in to fix it up before I put it on the market. They gave me an estimate on their recommendations hat would cover a variety of basic maintenance issues in addition to my own list of known problems. One of those recommendations was replacing the front brakes. The only problem with the brakes is I had them done in December of 2019. Oh I have so many questions about this! I gave the potential buyer of my van permission to call Glen and talk to her about the work they recently completed. He managed to torpedo the sale by telling her a long list of MUST do repairs before she took it on a road trip. These repairs added up to over $12K. Some of this work I would have done myself if he had recommended them to me earlier. I mean that IS why I brought the car in, to take care of these issues before I sold it. So who is Glen jerking around? In addition to scarring her off with the long list of repairs still to be made, he tried to sell her a lot of van conversion upgrades. Pretty sure Glen is only interested in maximizing his bottom line no matter what the cost to his customer. Also one last note, don't bother calling him unless you have 30-40 minutes to waste. The man never stops talking.

He knew my auto emissions would fail..and yet went ahead and did it..then charged me for fail…read moreemissions and added credit card fee.

Stay away at all costs! Please read to save yourself time, frustration, and money!…read more We brought my daughters Subaru to Jeff's for a water pump/timing belt. Simple job. They put a hole through the block and damaged the engine. It gets worse! They took responsibility and replaced the motor with a trash motor from another car. Several weeks of waiting. After a few months the valve covers they just put on started to leak and the car started to over heat. I chased my tail for a couple weeks working on it replacing sensors and thermostats to no avail. We took it to Greg's Japanese Auto (Highly recommend!) and they diagnosed the car to have head gasket failure. Same head gaskets that were installed when they put the new block in. Another trip to Seattle, showed them the report from Greg's and they took responsibility and said they would replace the head gaskets. Another couple weeks of no car for my daughter. We went to pick it up and every warning light, check engine light, etc was illuminated on the dash. My daughter was in tears! We left the car and Jeff told us the codes were from the transmission and NOT the motor he just worked on. These codes never existed before another half-assed session of poor workmanship. We would have to pay him to work on the transmission. I brought the car home and took it back to Greg's to have it diagnosed again. They concurred that the transmission was an issue and would need to be replaced but they also checked the work on the head gaskets and block. They said the coolant was still testing for hydrocarbons which means the head gaskets are still bad or the block was cracked. We need a new transmission and a new engine! The car is a total loss because they couldn't do a simple water pump correctly and compounded the problem by not being competent mechanics. Please do not use this shop.

I purchased a 2017 Subaru Forrester from a friend who had been a customer of Everybody's. After a…read morecouple of months, the Check Engine Light came and I made an appt with Everybody's. They followed up the next day; problem which was not mechanical or electrical, nor did it require new parts. They address the problem and test drove it multiple times to make sure the Check Engine sign did not come back on. I felt I was in good hands with good people. Five Stars.

Unfortunately, I have to update my initial review. I spent thousands of dollars replacing a hybrid…read morebattery but after 7 months, I got the exact same error message again. There were also communication and supply issue when we initially got our hybrid battery replaced. It took us a lot of trips to the shop because they didn't have the battery from the supplier yet and they did not communicate it to us.

A big "thank you" to Emilio, Nick, and the rest of the staff at PAB for the great work on my 2023…read moreLucid Air. PAB replaced my front bumper and repaired several other hidden parts after I hit a deer. They got the job done quickly and it looks like new. After having had a less than stellar experience with another Lucid authorized dealer, I was very happy to have such great service. Emilio got the parts ordered immediately and worked with my insurance to get an estimate quickly. He did a good job communicating the job status and returned my calls quickly. PAB is located just down the street from the Lucid dealership, which makes any vehicle transfers easy, and I can't recommend them enough. They even detailed the entire car before returning it to me!

Today was my lucky day because today is the day I walked into Pacific Auto Body (on Airport Way)…read more I had a minor scratch on my SUV from a collision with a yellow rail. Super minor job, and I wondered if they could fix it quickly and simply. And they did! Shoutout to Nick who so kindly drove out to a different location to pick up a buffer and cleaning material to get the yellow paint off. It worked like a charm and all the paint stains came off. I really appreciated their help and willingness to accommodate. I could also tell they were busy with a lot of customers' cars parked in their lot -- indicating to me their popularity. There are a lot of choices for auto body repair --major or minor-- in Seattle, but if you happen to be looking in the SoDo/Georgetown area, these are your guys and gals. Thanks Pacific Auto Body!