This is a better location than the one on I-5 north of LA. Though, they do still do shady things like sell used items as if they are new. Irritating. But this location has a good selection, and better customer service. read more

Camping World in Richmond. Indiana When I first got there was great as they knew I was there to buy. Found a travel trailer that looking for, But it needed slide out fixed. That was put into the deal, was told two weeks to fix it. After I paid for it they told me more like 3 weeks ok I can deal with that. I told the salesman I needed it by the first week of March as we going to take it on a trip to Fla. By the way I took cash with me to pay for it. Called the salesman on 2/26/2018 said he get with service. I got a call on 2/27/2018 from service, He told me it would another 3 to 4 weeks. I called the sales manager the same day, he said he would get back to me the same day, did not hear from him.. Would not buy from them if you are looking go some where else. once they get your money they do not care read more

My husband and I purchased our first RV four years ago. Living in La Mirada we felt extremely blessed to have a Camping World so close to us. We love coming to Camping World except for one thing. The young lady with tattoos on her neck is very rude to customers. We make it a point to avoid her. After reading reviews on this store regarding this Lady, we can't understand why she is still employed by Camping World. We been a member of camping world since 2014 and love the fact that we have this store so close to our home. read more

I was bought an RV cover as a gift and with that their extended warranty was purchased. The downside is after one windstorm my adco cover was destroyed. The cover I have is the designer series which is supposed to be their higher end cover. But the quality of the cover is not a reflection of camping world. So I went down to see how the warranty worked and figured I would be in for a battle. Needles to say I was pleasantly surprised when they said no problem and other than them not having my cover in stock. There were no issues, they are ordering a brand new cover and having it shipped to me. The only downside is the fact that my 3 year warranty had to be used after 3 months and it will not transfer over to my new cover. So I must buy another warranty for the replacement cover. Based on the performance of my "premium" adco cover I feel I will be utilizing my warranty every year to get a new cover. I did notice the staff wasn't the most on point per say but then again it was a Saturday. The only reason I'm not giving 5 stars is due to the fact that I don't feel it's righty warranty doesn't transfer especially after it only being 3 months. read more

Decent service but kinda a hard time returning merchandise. Service manager Paul is a jerk.

Went in for a new 5th wheel hitch but my vehicle required a special adaptor for the rails. Why didn't they know this ahead of time? They ordered the adaptor and rescheduled my installation for one month later. 1 week prior to my appointment I called to make sure the adaptor had arrived. I was told that they were certain it had arrived but they would have someone call me to confirm. No call of course. I arrived on my appointment day and guess what, no adaptor. In fact not only had it not arrived, it had not even been shipped. They told me it would be delivered within two weeks. Adios RV vacation. read more

finally took my little trailer out for a week of camping everything worked just fine and my daughter and I had a wonderful time!! Thank you once again. read more

The Service Center Supervisor and his employee Manuel were amazing! Their customer service is why we go there! If you wanted to be treated good I recommend you visit this place! read more

Every body work here are so kind and very helpful I can sure recommend them to all people I know!

This store is always out of standard items that they should always have in stock. Today they do not have a regulator for dual regulator tanks. Why is this not in stock?????? read more

CUSTOMER SERVICE DESERVES A NEGATIVE. Our RV has been in service since August 8th for tons of minor things. After repeatedly calling Kyle Bovee the service manager with no return phone calls and then Tom the General Manager over Camping World of Lubbock again with no return call we were told to go pick it up last week. We went to get it and the majority of the service items were not completed. We were told prior to pick up that our service guy and Kyle Bovee had went over it to ensure everything was done. So once again we left the RV. I have since followed up and left messages for Kyle Bovee, and Tom and a regional manager Scott Stonehill. No big surprise here but no one has called me back. I have texted my service guy that the repairs must be completed by Oct 1st for an upcoming trip so we shall see if that works but I am doubtful. If you have anywhere else to purchase or get service on your RV from I would do it!!!! CAMPING WORLD only cares about the sale warranty work is a joke. The guy doing the warranty work told me they only brought it into the shop 4 days before we got there to pick it up and told him it had to be ready so he was unable to complete it or do professional work!!! read more

Why is it called camping world? While the website has actual camping supplies. I did not see one tent in the store. It is basically just an RV store. What a let down. read more

On 2/18/13 I went into Camping World. La Mirada, CA to place an order for slide topper and to inquire about swapping out my refrigerator bins for clear ones. I was greeted by Joseph B in parts and service. Joseph was very helpful from the beginning. I am employed as a Service Manager of a Honda Auto dealer in Orange County, CA. I was also employed as a parts professional at our dealer for nine years and aftermarket Parts Plus store for five years before that. My current dealer normally rates # 1 in customer satisfaction in our zone. The stresses and responsibilities of these positions, for customer excellence, are completely understood with my background. On my order for the slide topper: I was contacted when parts had arrived and a convenient appointment was made available for install. Upon drop off of my tow behind trailer, Joseph personally checked my in, reviewed the installation requested and provided estimate invoice. Once completed, which was before promised time, contacted me to advise on completion. When I picked up, he reviewed to verify installation was completed to my satisfaction and finalized my invoice. He also advised that my special ordered parts (ice bins for fridge) had not arrived yet. On 3/11/13, Joseph contacted me that my parts had arrived. I sent one of my associated to pick up the parts for me. When he arrived, it was found that possibly the catalog was incorrect and only one bin had arrived. The cost for the bin and description had made it appear that it came as a set and that is what we had planned to purchase. Joseph and I spoke over the phone and I reluctantly agreed to order a second unit. I could tell that Joseph was disappointed with the news that he had to advise me on and had indicated he would attempt to help with charges. Ten days later, a package arrived at my house with the new bin enclosed. Joseph had taken this situation, provided me with the completed order I expected, and shipped to my house without any additional charges. To conclude, I have not spent thousands of dollars at Camping World yet, but with employees that take customer satisfaction to this level, I do know where I will conduct business in the future and also advise others. read more

I purchased a top of the line RV cover manufactured by ADCO two years ago from Camping World & it is a piece of garbage. I have called & emailed ADCO several times but they do not return calls or emails. Do yourself a favor & stay away from this company !! Their customer service is non-existent !! read more

parts department never ever answers their phone. day or night week day or week end the phone is let to ring and ring and ring.

I had an issue yesterday with an employee call the manager Martha and complained about my issue, yes I was every upset for the way I was treated by this employee and made it very clear on that point!!!!! So the Manager had the nerve to give this strange ( the employee I had the issue with ) my personal information so she could call me and apologize!!!!!! I call her back and asked her in what world do you think you have the right to give my personal information to your employee? her response was well we counseled her and she wanted to call me to apologize, Again I asked of course in a loud voice. what gives you the right to give my personal information to you employee? her response was sir you need counseling for this issue and then she hung up on me! i don"t know if she is a creep or what she could be capable of but now need to worry about this person having my info, unbelievable this is there practice. read more

Just as the experience at Dennis Dillon RV was so horrible, my experience at Camping World was nothing shy of AMAZING!!! I had made an appointment to have the vent lids replaced and vent covers installed. Robert Velasquez at Dennis Dillon had quoted me $455.00!!! AND over a week to get the repairs done..... Imagine??? I passed and made an appointment at Camping World La Mirada. Gary, in service, is the nicest person EVER! I had my 2015 Whitewater Retro 181b in the lot for my 8:00 appointment promptly at 7:40. Waited until my 8:00 appointment and went inside to meet Gary. Gary gave me my paperwork in a handy little tote and said "you will see Scott in service bay #6 but he may not be here for another 15 minutes or so". No problem, I shopped around and promptly at 8:15 walked to service bay #6. Scott had just arrived and was opening his bay. The sweetest man ever! He walked to my trailer with me, inspected the trailer for any damage noted that the trailer was in good shape and said pull it around to my bay. I asked if he wanted it backed into the bay and he said "No, no need, this won't take long and I can do it right in front. I didn't even have to drop the trailer from the truck. I left Scott to do his thing, because I don't like to 'Hover" over people when they're working. Went inside, shopped around, found some wonderful treasures on clearance, and went to the waiting room. All of the employees were so nice. They kept coming to tell me there was free coffee and donuts up front and to help myself. The coffee was great BTW. Scott came to find me and said the trailer was locked...hmmm I was sure I had unlocked it, but whatever, gave him the keys. When Scott was done, he walked with me to the trailer after I paid and said "I oiled your door, I thought it was locked but it was just sticky so try it, it should work better for you now". It works wonderfully and so easy. Scott told me there was a little damage to the door that I had never noticed before.. I LOVE THESE PEOPLE!!! Prices are very reasonable, the people could not have been nicer and it is only 17 minutes from my house. Gary in service and Scott, the mechanic are so sweet, I will ask for them both next time I go in. Ladies, I cannot recommend Camping World in LaMirada, California enough. My trailer now has new vent lids, vent covers and it only took about an hour. I am so excited to get back on the road!!!! The entire staff at the La Mirada location go over and above to be nice, NEVER pushy and so informative. Any of the Sisters On The Fly that are looking for a great repair facility, come to Camping World La Mirada!!! I will definitely return. Wonderful Experience!!!!! read more