Not a great place to live. I've been here since 2021, when I moved in the rent was 2,045 for a…read more(technical) 3 bedroom it has gone up without warning a lot since then. 3000 for a 3 bedroom before utilities. The parking spots are atrocious, even for my smaller car so big trucks always stick out and cause blind spots. And there is no guest parking. They have gone through 4 different managers in the last year so I have not been able to form a relationship with anyone here bunch of strangers coming in and out and they have just been unorganized, no communication and unreasonable asks, such as the latest, I got a lease violation for having a broom on my porch. They don't want you to have plants, bikes, kid toys, rugs, grills no decorations ( Christmas lights ect) shoes anything on the porch as it is a hazard. Only a chair is okay But I find this so incredibly inconvenient for the price I'm paying, & families who need the space. We don't have private garages so the porch is valuable but not anymore. The maintenance is also not reliable when I put in a request they will often mark it completed without doing anything about it. Also last time I checked they ONLY speak Spanish so I couldn't even communicate what I need when they are here. They once walked right in my bedroom to "fix the toilet" while I was sleeping when I specifically asked them to never enter without permission. Feels like they just are doing anything to kick people out for anything if the price isn't what they could be getting.... Also the laundry mat is not clean bugs everywhere including a bed bug outbreak a few weeks ago and it had to be fumigated. Gym has no windows gets very hot and they don't allow u to open the door that is attached to the pool area. Also old toilets they refuse to replace everytime it brakes they just order new parts but it does it over n over n over again. They swear they price match but they are more expensive then most places around id keep looking if i were you.....

So it's not a boring personal experience review, here's the rundown: Office manager and assistant…read more(Irlanda and Marie) are honestly very kind and helpful. Sometimes, like anyone, they forget to do certain things or contact you over matters all you got to do is touch base again and they'll make you a priority. Applying was great and even with me having a bad credit score (partner had 740) they were able to get us approve easily and got us going quick. I had no problem with maintenance team or office but just beware of living bottom floor. I had my packages stolen multiple times (they seem to like the electronic hazard sign) and living under someone is terrible no one has decency to put in their screaming kid or stop them from running around upstairs cause they're lazy and dont take em out to play. Honestly people here are ghetto and uncivilized but I guess Jake way across the corner so what did I expect. There are nice people here but mostly central American's that will let the trash bin get extremely full and leave stuff on the ground all around the apartment complex/parking where the trash is. Parking is terrible if you own a truck or SUV don't live here. Our BMW can barely fit in between 2 SUV's we literally lost weight just to get into our cars at 5 AM. I will say the convenience of everything there is nice but between 3-7 dont even think about leaving because you can't get out of that place. So much traffic coming down Sierra makes it impossible to leave. We hated having to go anywhere with a car after 3 it's always full of cars and there's a commercial truck company there so a lot of heavy duty vehicles. Laundry rooms suck cause some work some don't and there are occasional cockroaches in the laundry sadly. Also my apt was riddled with cockroaches and crickets. They don't seem to seal under door's properly so check that before move in. We had a more updated apt but overall still lacked common building practices. Light switches that didn't do anything, light switches that are hidden behind the towel hanger so you can't hang anything there so people can find it, kitchen is outrageously set up so theres only 1 person comfortably able to be there, floors were poorly installed and used glue to keep em down, windows that didn't open properly, even flooring, 2 doors for a bathroom...1 and lastly the door bell was broken lol. I will say this place is not worth it unless you don't make the money to go elsewhere or credit is at 600 and below. I also would not trust the base rent -- due to people irresponsibility the trash, sewage and landscaping/cleaning is crazy. We paid 1925 or something and our bills were up to 2100-2200 range based on fees not including our electric and gas bill which are separate ultimately running the charges up to 2300 just to live there. Lastly, in a sad fashion my last impression by the management company (Hopefully not the office people) stole most of my deposit. My deposit was 1925 along with my pet deposit. My cat did not damage anything and I only installed a TV on a support in the living room. 2 nickel sized holes and I even patched it for them just didn't use paint to color match which I was told was awesome. Irlanda came in for the final inspection. She was in awe on how clean we kept it. My partner and I are in medical so it was just sleep, waking up and eating in there. We didn't plan to stay there so we didn't hand pictures or decor. Literally only installed a TV, walls, floors, bathroom and carpet were immaculate. Irlanda really said it seemed like we didn't even live there. Here we are I am in a much better apt now but we get our return deposit summary and out of 1925 (no exact) we are getting less than $500 back. They charger us $600 for paint... I had no idea they painted 6 other units with our deposit but good for them. Everything else was justifiable but $600 for painting 2 drill holes. Overall I'd live here if you really need to like I did due to work but honestly i'd try to live in Valencia not Canyon Country.

Jen Nagle & National Property Management Group have been very helpful & responsive to any concerns…read more& requests we have made in our HOA Community. The staff has been professional & friendly in all interactions. We highly recommend them!

After being ignored for weeks by Andrew via email and phone I called but of course he was in a…read more"meeting" unfortunately I had a very unprofessional and disappointing experience with Corbin. She was disrespectful, dismissive, and lacked basic courtesy. Instead of receiving help, I was spoken to in a condescending and rude manner that made the conversation unnecessarily unpleasant. An HOA should set the standard for professionalism and respect when dealing with homeowners, but unfortunately, that was not the case here. I know the management will not address this type of behavior, because Corbin is Andrew's assistant. Owners deserve to be treated with respect and professionalism however it's sad that over the years that is lacking. Owners are paying dues almost 500 a month, yet the property continues to look like it's falling apart. It feels like our concerns are dismissed while leadership remains unchecked. Homeowners deserve transparency, professionalism, and a board that actually cares about maintaining the community rather than allowing this kind of behavior and neglect to continue year after year!

I just left this same review as a Google review, I couldn't think of how I could make it any better…read moreso here it is, meant every word: I recently acquired an apartment at Array Vista Canyon. I believe after seeing all of the other properties in Santa Clarita that this one was the best one for sure!! Not only are the amenities stellar, they take care of their property as well. I couldn't say enough for the agents at the leasing office, Taylor was extremely helpful, and guided me to everything I needed to do to complete my application, and obtain my lease. I've been through this round several times in my life and I would say that she was probably the most professional sales agent I have ever dealt with and really is the reason I am leaving this 5 star review! By the way, I personally wrote this review myself and it was not A.I. generated!!

terrible management and customer service , first we tried to view this apartment twice, set an…read moreappointment a week before and when we came they couldn't show us the apartments because there systems were down a whole month apart. i See exactly why they have so many units available. the first time we actually got the see one unit months ago there was roaches on the balcony so if you do look into this apartment don't get a unit on the first floor. they need to hire new workers at the front desk because that girl has a terrible customer service.

From the tour experience to 12 months into living here, this is still my favorite place I've ever…read morelived in my life. Such a beautiful home, well kept community, quiet neighbors and peaceful views. Just so happy here. My home here is everything to me. Melinda and her team are incredible. I'm so grateful to be here.

We had such a positive experience transitioning into our new home. Rebecca provided great guidance…read morein supporting us!

I rented from this facility in 2019 while remodeling the house…read more It was during summer. It's was a great and clean community. Their pool area was fun for friends and gathering. I went back to the community here is 2026 for a tour. They had great options. And garages available. It was very easy tk schedule a tour and the staff was friendly.

Fair warning. My experience was from 2019-2023 staying there and continued until 2024…read more TLDR: Stay Away. Don't trust any Greystar property. They won't help you once you sign the lease. They will forge leases. Allow you to be harassed and threatened while not assisting in any way. Their executives are scum. Photo proof attached I was initially in building 13 which looked completely different from all other buildings. They looked amazing with extremely modern decor. They look this way because the building caught on fire previously because of a meth lab being run inside one of the units. Immediately you will notice you can hear absolutely everything in every apartment above you if staying on the second floor. Every step, light switch flick, conversation and everything else. Neighbors were constantly getting in arguments over the noise. After a few months AJ who worked there at the time was able to get me into another building on the third floor. The first few months were fine and a new tenant moved in below me. About 3 months later I heard multiple children running back and forth below me for hours one weekend. I travel for work and when I came back I would hear it more often until it became a daily occurrence including late at night. The noise became louder even after complaining to the office that this noise would continue until 2-3am including loud bangs which sounded like jumping and were coming mainly from the living room. Security consisted of a single 19 year old who would walk up to the unit and listen for about 20 seconds and go back to sitting in his car. Later it was discovered by myself and another employee (maintenance) that young children between 8-12 years old were being left unattended for up to 10 hours per day and up to 6 people were staying in a 1 bedroom unit for months. It was documented in an email by the employee and I was cc'd on the email with his findings Including that the Sheriff was called to do a wellness check on the "unattended children." The office did assist at first, but this is exactly when Greystar took over. Then Greystar stopped assisting in any way because the tenant claimed they were the only person in the unit and children were never there even after the employee stated he witnessed it multiple days in a row. The tenant and others in the until began harassing me relentlessly which I reported to the office and including a recording where they threatened to break into my unit with a weapon and "take care of me" because I was reporting them. The audio clearly also contained them racking the slide on a weapon. The office did absolutely nothing. The sheriff reviewed the audio and suggested I leave immediately and requested I contact them to make sure I can safely remove my belongings. I left and stayed elsewhere while my stuff stayed in the unit temporarily and continued to pay rent until I was capable of removing everything. At this time my lease was up and I had never re-signed a new lease. Once the noise and harassment started I purposely delayed signing a new lease until it stopped. Eventually I called the office and gave them 30 days notice. They replied that I would be breaking my lease and I would be subject to all the fees which I refuted and asked for a copy. They sent me the "signed lease." It was entirely e-signed and included the signature of my ex-gf who signed the original lease, but had moved out before the date the new lease was signed. I also had several emails up to 2 months after the date it was "signed" asking me to come into the office to sign my new lease. I sent the proof that this was forged and that I was leaving. They still billed me for the early termination of the lease even after proving to them it was forged. Lindsay and Jennifer were rude and worthless. Finally, after about 9 months I had never heard anything about the fees and assumed they realized they were wrong and couldn't do anything about it. I was having a conversation with another friend who lived there and that it was still a terrible property and management was garbage. I decided to email corporate about my previous experience at the property including Scott Berka the Senior Managing Director for Brand and Customer Experience and a few others. About 4 days later I received a phone call from a collection agency that they were calling to get an outstanding balance from Greystar for over $4000. I told them exactly what happened and they can sue me and I'll bring my forged contract to court and I'll wrap their company into my counter claim. Never heard from them again

Miriam is the best she was very professional and patient with my application. I'm so happy with my…read moreexperience. Thank you.

Their services whenever I complain they do the job asap Miriam carrina the other girl I forgot her…read morename are so kind and respectful never have they given me hard time or said no

The wife and I moved in here in October. From the beginning both Annabel and Marilyn were warming…read moreand full of life. After one visit, we instantly clicked and knew this is where we wanted to be. Since then we have experienced nothing but warm greetings and prompt help. Leon is the man and when i tell you I've never seen something get fixed so fast I absolutely mean it!!! There is no other better community in Santa Clarita than this community!

Absolutely terrible experience trying to lease from this complex. No one in the leasing office was…read moreanswering phone calls or emails. I was able to schedule a showing at a specific time through an AI program they use. When I arrived, there was no one to let me in. My family and I had to walk around the complex to look for any staff member and found nothing. I also spoke to several residents walking around that stating the leasing office is TERRIBLE with communication. If they treated someone that is interesting in doing a lease...imagine the communication and quality of service of people that are already locked into a lease. I would look at other communities that care about residents.

We ended up moving here. We had a fantastic experience. We lived here for 2.5 years and it was…read morebeautiful and a great experience

Apartments look nice but the walls are thin and there are constant disturbances. Fireworks in the…read morecourtyard at night. Live music and DJ's at the pizza place until 1AM. Beware!