We have a very nice, thoughtful and tidy companion. We appreciate the flexibility of hours. The…read moreoffice staff is also very kind and accommodating.

I wanted to make sure I gave a shout out to Visiting Angels/Murrieta. Starting with my first phone…read morecall with Angela, she was so kind, patient and extremely informative about what they do and how the program works. Sometimes you just don't know what questions to ask. I cannot tell you how much I appreciated her. My call was also followed up by Greg B, Director. He was also very kind and added an entirely new layer of options after explaining to him about the recent status of my Dads health. Visiting Angels is not an option for our family at this moment, but I would not hesitate to call on them if the situation changes.

My mother, who had severe dementia, spent the last five months of her life at the Grove at Covina,…read morewhere Lisa, Summer, and Jamie went above and beyond my expectations to give her the best care possible. Mom really came out of her shell and never stopped smiling and cracking jokes as they loved, pampered, and went out of their way to make sure they understood just what Mom needed when she could not communicate clearly. Lisa is very protective and makes sure that all her residents feel safe and loved, which is crucial in order for people with dementia to live their fullest life. I am forever grateful to have found the Grove at Covina, and for the joyful times Mom experienced there, including her 91st birthday, just days before she went to heaven.

My family and I are traumatized from this place. My 85 year old cancer diagnosed grandmother stayed…read morehere for two nights. My family and I picked her up for dinner. While at dinner she expressed the experience she had had the two nights she was there. As my folks am I returned her to the house after dinner the owners daughter Summer raised her voice at us calling my grandmother all sorts of ungodly words such as 'evil' the daughter proceeded to raise her voice at us telling us that my grandmother was "unwanted" and that "she was not welcome here". All said in-front of her mother Lisa, who owns the business. Lisas response was just short of a shrug saying, "we're and family business". The owner was apologetic for her daughter Summers lack of professionalism. We were beyond baffled and dumbfounded by the interaction. I packed my grandmothers belongings as quickly as I could and we moved her out of the house immediately. If Summer spoke to use like that I am sickened to my stomach thinking of how she must have treated my sick grandmother while no one was around. Do not pay for the "room with attached bathroom". My family paid for the bedroom with the private bathroom. Come to find out the bathroom had two doors, one that led to the hallway and one to her room. The restroom was locked from the hallway side so she couldn't access it from her room. Besides the private bathroom being any but private it wasn't ADA compliant and she could not get her walker through the doorway. Since my grandmother did not have access to the attached restroom we were paying for, the owners thought putting a bedside commode would suffice. This house is every families worst nightmare when it comes to their elderly loved one.

I was so grateful the first part of December 2019 as I…read morecalled Right at Home West Covina. I needed a care giver immediately as my falling from Parkinson's had Become dangerous. The next day Racquel had a person well trained and capable at my door. She has sent me the exact person I have needed for the last 8 months.I am very pleased I will beLmop

I needed a caregiver for home care. I called, spoke with Chris who transferred me to Krista,…read moreClient Care Liaison, who walked me through the process of a caregiver to meet my needs at home with kindness, compassion, understanding, and empathy. My needs were driving me to my doctor appointments, grocery shopping, personal hygiene, and companionship were addressed with great care. Krista scheduled an appointment for me with Madeline, Client Care Coordinator, to come to my home to discuss my needs. Madeline was very caring, very patient, kind, compassionate, understanding, and with great empathy helped me to have the appropriate caregivers to meet my needs. All the team members addressed my concerns with great care, Krista, Madeline, Melanie, and Renee, the owner, and gave me peace of mind with exceptional support. The amazing caregivers, Stephanie, Crystal, just to name a few, for their EXCEPTIONAL care, kindness, compassion, professionalism, and proficient skills. Highly recommend this agency for your home caregivers for yourself and/or your loved ones. A heartfelt thank you to all !

Never again and I can't believe that they consider themselves home health care. Thirteen days after…read moremy husband's discharge from the hospital, a nurse finally showed up. He had exactly 6 PT visits and they closed his case. A 76 year old man who spent 27 days in the hospital and has suffered from MS for over 30 years. He was diagnosed with Encephalitis and barely survived. Sorry, but just writing him off like that, is wrong.

AVOID AT ALL COSTS! Assisted will never give you anything in writing (very convenient bad business…read morepractices) and will only send a brief text of introduction after taking your credit card information. They will not make an evaluation appointment without taking your credit card WITHOUT PAPERWORK. They do a "bait a switch" and will set you up with an "assistant" for services after the initial evaluation that isn't licensed with minimal training/experience. Diana is a nightmare. If you ask questions about their policies, she gets nasty. She will say whatever she has to for your money and will lie to your face. Horrible experience. I feel sorry for their older patients who wouldn't be able to complain or post a review themselves.

I'm not one who routinely posts reviews, but after my experience witnessing the care, treatment and…read moreservice for my mother by the management and staff at Inspired Elderly Care Living, I am compelled to do so. While my mother resided there, I visited her frequently and most always - unannounced. No matter if my visit was planned or unplanned, each time I was there I observed nothing but caring, compassionate, kind, loving, thoughtful, trustful, and thoroughly exacting-patient service not just for my mother, but to all residents. My mother was not just another person occupying a bed to the management & staff. They do not operate with a one-size-fits-all attitude. Not only did they provide medical care for my mother, but they engaged her in conversational topics they somehow learned she liked to talk about (sports, family, education, & spiritual, etc.). I also observed them engaging with the other residents by playing BINGO, while others chose to watch appropriate-entertaining movies, documentaries, etc. The point is that my mother (and all other residents) received a healthy dose of mental stimulation along with their medical care. There's not enough room here to fit all great things I could say about the management and staff of Inspired Elderly Care Living. Suffice it to say that if you want the best care for your loved one and you have high expectations to find a clean & sanitary residential care home that provides nothing less that the best care for your loved one, Inspired Elderly Care Living should be your first choice!

Inspired Elderly care is highly recommended. I had a family member (God rest his soul) who lived…read morethere, and they were amazing to him. Everyone from the nursing care to the top board leadership, truly devoted themselves to the residents. They strive to do everything to make everyone have an enjoyable day and evening. The care he received was top notch. They helped with his memory, (best they could) with playing bingo, and other activities. When we would visit you can see all the love from the nurses to the residents. I would highly recommend this facility if you want your family members to be treated as family, respect, dignity, compassion and most importantly love. They take residents (if able too) outside for fresh air (when applicable-weather permitting). Thank you to all of those who took care of our family member!

Making sure you have the right care for an aging loved one with dementia is not an easy task. My…read morefamily went through many caregivers before we found the right team. JP, Pearl and Elmer have become like family. The high level of care that they have given my stepfather has provided him with a quality of life that we will always be thankful for. I highly recommend this team as well as Southern California caregiving services.

I am incredibly grateful for the compassionate care provided by Southern California Caregiving…read more Their office staff is professional, attentive, and truly cares about our family's needs. They came highly recommended by a friend, and they did not disappoint. It brings such peace of mind and joy in my heart knowing my great-grandmother is in good hands. Although she can be picky and was very independent for most of her life, the caregivers have been exceptionally kind and patient--consistently going above and beyond to meet her needs during this transition.

Outstanding service from J&J love bath service. Lynette is professional, compassionate and caring…read moreto clients. I highly recommend you to set up an appointment and try her services for your elderly loved ones.

Thanks, Lynette I would highly recommend her service, provided exceptional service from start to…read morefinish.Lynette was punctual and professionally conducted herself.The shower care service was great, as well as the fresh clean bed linen. Thank you, G.E

I am beyond furious with the Regency Grand at West Covina…read more My mother-in-law lived there for 15 years. Fifteen years. She and my father-in-law spent six of those years together in the same assisted living apartment. The staff and management knew them well. We believed she was part of a community. We trusted that she was cared for. After my father-in-law passed in 2017, everything changed. With new ownership and management came a noticeable decline -- fewer gatherings, fewer thoughtful touches, and a clear shift away from the residents who had built that community. The warmth disappeared. The effort disappeared. The food declined significantly. We dined with her often and eventually began taking her out because meals there were so poor. Over the past year, she lost 35-40 pounds. She was not able to tell us about the food because she had a stroke many years before and could not speak. We later learned she wasn't eating -- and no one alerted us. No one noticed. Or if they did, they failed to act. That is inexcusable. After 15 years in the same apartment, her unit was never properly updated. The carpet was filthy. The bathroom cabinetry was falling apart. The space looked worn down and neglected. For two years, we were repeatedly told renovations were coming. They never happened. Then, after Christmas, she became ill and passed away 20 days later. She spent her final three days on hospice in the very place she had called home for a decade and a half. In those last days, only three staff or management members came to see her. Three. After 15 years. We did hear one staff member comment that she was sad she would no longer get clothes from my MIL (who was always very generous). After her passing, there was no card from the Regency management. No condolences. No acknowledgment to my husband, who had just lost his mother. They once posted notices honoring residents who passed. This time -- nothing. We did everything we could to give her a life filled with dignity and love. We trusted Regency to do the same within their walls. They did not. This is more than disappointment. It is heartbreak -- and a profound sense of betrayal.

Regency Grand has a compassionate commitment to their residents whether a family has the need for…read moreassisted living or memory care. I visit clients frequently there and the staff is always attentive and friendly. I'd recommend families to consider Regency Grand first.