Let me start by saying how relieved I am that I found this dealership! It is so hard to find a…read moredealership that is honest and transparent and that is exactly what I found at Hawthorne motors pre-owned, please be careful not to confuse them with the dealership next door to them (hawthorne motors express). Mike, Karina and Shaun were very professional and knowledgeable-- you can tell they take pride in their dealership. Shaun helped my sister and I with the financing and Kari was very helpful in answering all of our questions and concerns. I HIGHLY RECOMMEND THIS LOCATION. Quality cars and quality service! Thank you for all your help. No hassle, smooth purchase. *I am a photographer and just had to capture this moment for my sister!

My son purchased a car today, and I must say that it was one of the best experiences I've had in…read moreterms of purchasing a car. Mike was very professional and easy to talk to. He was very knowledgeable and explained everything to us and was NOT like your typical used car salesman. His brother Shaun was great too. We were made to feel comfortable and offered beverages as well. My son was pleased with his choice of car, and I was very pleased with the over all experience. If I ever want to purchase another used vehicle, I will certainly buy from Hawthorne Motors Pre-Owned cars. Thanks again Mike and Shaun

This is definitely one of the better autosellers I have been to by far. Eric provided top-notch…read moreprofessional and kind service (even though I stayed a little past their business hours). He is very patient. I bought a 2009 Lexus RX 350 in good condition at a very good price! I'll be sure to recommend you to family and friends in the area. Thank you.

I had a truly wonderful experience selling my car at Golden Bull Auto. They were kind,…read morestraightforward, and completely honest in their offer - no games, no pressure, and no feeling that they were trying to belittle me. Small dealerships something get an unfair reputation, but these guys proved the opposite. Their honestly and sincerity really stood out, and I felt completely at ease buying a car from them. Good customer service matters, and they really delivered. Thanks, guys!

BS BS BS FRAUDS Saw '09 119K mls VW convertible $4,500 CarFax has 70 repair maint records TOTAL…read moreFRAUD all records show same mechanic EVERY 2-3 weeks same maintenance checked / hoodliner replaced 3 weeks after brand new car bought BS BS BS BS BS

Mike and everyone at Starz Autos are the very best. They have excellent cars, superior customer…read moreservice & great prices. Mike and staff went above and beyond to make sure I was happy and they operate on honesty and integrity. I drove 5 hours one way to purchase from Mike's dealership because they helped me through the process every step. They gave me the best deal possible on my trade in, and had everything taken care of before I drove down. The care that I purchased is everything I wanted and the quality of vehicles is second to none! They made sure I was happy with my purchase and kept in touch after the sale. If you want a quality vehicle, great prices and top dollar for your trade in, Starz Auto delivers! Thank you Mike for everything and I will be returning for my next vehicle!

These guys are awesome! From our initial greeting to signing the paperwork....very honest and…read moresincere. Nice cars on the lot, no pressure buying which was greatly appreciated. Gave us the time and patience to look at the models and made us feel really comfortable. It has been almost a month since our purchase and I still have such a great feeling from this purchase. Giving good business to good people always is the best practice. Thanks guys!

Drove 2 hours from San Diego to see a BMW 540i. I had been "somewhat" in contact with Kia and Jairo…read morefor a week letting them know I had interest in coming up to see the vehicle via e-mails. Due to protests I ended up holding off a few days but made them fully aware I would come up to see the car. I stopped getting replies to my e-mail after that. The day before I was coming up I couldn't get a hold of anyone, I had requested to get additional photos of the front and rear bumpers' because they were blurry online when you zoom in. I got nothing. The car has been listed since March but they didn't seem to caring much to sell it --- I ended up making the trip ( I had a list of cars to see in the LA/OC area) and stopped here first because I was very interested in the vehicle which was listed a reasonable price, I wasn't even going to haggle the price. I walked around the small lot for about 5-8 minutes, inspected the car from the outside but never got approached. Finally walked in to get some attention but I felt like I was in their way instead. The guy gave me the keys willingly to check out (which is why I didn't give one star), he let me just have my time with it. But seemed like he was getting a new car dropped off, he didn't really care much for me and there legit was no other customers there to help out. Made my way off the lot pretty fast after sitting in the car for two minutes . Bad vibes and very disappointed. The other half of this, their website offers getting value for a trade-in. When I let him know of my interest and letting him know I had a trade in, he quickly told me they do not take trade in's at all because they have no money. Maybe take it down from the website as an option? All in all, the guy seemed bugged about something rather than me being there as a customer. He didn't even try and sell to me, he had no interest of talking to me. For someone who claims to not have money, you would think they'd try harder to make a sale. Ended up buying a 2022 BMW 540i from a dealership in Downey, paid a little more than I wanted but at least they tried and got the Gen 2 B58 so at least the day ended good.

Have to give a 5 Star review for ease of repair, highly recommended. My Honda Civic stopped…read morecharging while driving so I pulled off the freeway onto the city street and called AAA who came and checked the battery which was good but the system was not charging so I called Chris at Raffi Motors and told him I was having it towed in. Chris discovered the A/C compressor had seized up and the belt that also turns the alternator got shredded thus no battery charge. New compressor and belt installed next day. Thank you, Chris. my fellow Sentinel.

I have a 20+ year old Subaru Forester. It was passed on to me a couple of years ago with low miles…read more(140K) for its age. Since I got it, it's always been a bit loud, but I thought it just had loud road noise and was old. I started to hear a more clunky & scraping sound. Took it to Chris and he knew right away what needed to be fixed. There were a couple of major things to be done. When I got my car back, it was so quiet and smooth! I couldn't believe it! He even did a few extra things that he saw needed to be taken care of. I'm so satisfied and happy with my new old car! Thanks Chris! PS Chris is awesome, the nicest man, always with a smile and positive attitude.

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

They were very attentive and were able to work around my schedule. Ivan who came to clean my cars…read moredid an amazing job and my car was filthy. Over all they did a great job at an affordable price.

This place is a scam they. Believe me I showed up to look at a car they said had no issues. And the…read moredash board looked like a Christmas tree and they wanted to sell it like it was new

*I meant to post this review over a year ago but I never hit post review, submitt*' I'm back once…read moreagain, I'm over the moon happy with my Toyota 4Runner. James offered excellent customer service and sold me a solid car. Through out the time I was paying off my truck James was very fair at times if I was late on my payment. Patt Motor has honored my 30 day warranty way past the 30 days. I will be back. ****Now here is another updated to my review which is a new one as of 3/7/2021. Went back to Patt Motor and bought another car from James. This time it was a Honda Accord. We got 5star customer service from James. My boyfriend's son bought his first new/used car on his own. James took the time to explain the financing to him, set up an easy payment plan and threw in a extra warranty and oil changes. I swear I will never go anywhere else. James is my go to guy for not only buying cars but referrals for where I can get windshields, mechanic work, detailing etc. He is a one stop shop. Thank you James.

I bought a 2018 Honda Civic EX with Lima and honestly couldn't be happier. The whole process was…read moresuper smooth and easy, no pressure, no weird vibes. Lima was cool, helpful, and straight up from start to finish, which made everything stress-free. The car was exactly what I was looking for and in great condition. If you're trying to buy a car without the headache, I'd definitely recommend working with Lima. Solid experience all around.

I was about to purchase a $30K vehicle I was pre approved for and they just lost our business and I…read moreexperienced the WORST customer service and environment I couldn't even imagine was possible. Do not waste your time or money with this place. I drove two hours for a 7:00 PM appointment that I explicitly confirmed with three different people, including Monte and David. When I arrived, the experience was a complete disaster. The employee who greeted me was visibly high, had absolutely no idea I had an appointment, and just pointed toward the car and told me to go look at it myself. There was also definitely a drug delivery happening right upon our arrival that we witnessed. After looking at the vehicle, another worker came out and flat-out told me they didn't even have the keys. He actually said, "We lose keys sometimes," with zero accountability. The entire office was disgusting, completely unprofessional, and reeked heavily of weed. When I explained that I had confirmed with Monte and David knowing I was driving two hours, nobody cared. They just dismissed me and said, "I'll call you when we get the key." When I called back to speak with David directly to complain, the Robert was incredibly rude and just put me on indefinite hold and then it hung up. I then called back and spoke to James who claims he was at the Hawthorne location, and he took zero accountability. He even admitted he had confirmed my appointment just three hours prior and actually laughed about the fact that the key was lost. I told him it wasn't funny, and when I asked to speak to David, James told me he had left for the day. Why would he leave when he knew I had an appointment? James just stated he confirmed the appointment with me. They don't verify anything, they have zero respect for people's time, and the staff is completely out of it and high. Avoid this place at all costs! Miss King is continuing to call me about the Tesla they "lost the keys for" for another appointment. FYI I have reported CarWorld to Truecar and they are under investigation. Truecar should be ashamed to be associated with this "business". So sloppy and embarrassing.