We bought a Hyundai Palisade yesterday and Daniel Zarazua made sure we got exactly the car we wanted and at a great price. They gave us an excellent amount for our trade in and even bought us lunch while we waited. Best dealership experience I've ever had. Their finance director, Samir, was very personable and explained everything in great detail so for once, I know exactly what I get with my warranties. I would definitely recommend Daniel and the team for anyone looking to buy a car, they were all very friendly and knowledgeable! They even took the time to open shop to put the paint protector coat on, though they don't usually do this on weekends, just because they knew it was a long drive for us. Just great service all around! read more

CardinaleWay Hyundai - Car Dealers Near Me - Corona, California

It is extremely difficult to review the service because I can never get that far. I used to get all my service completed here, but about year ago, something happened to customer service. It is nearly impossible to schedule service. The service department rarely answers their phone and if they do, you'll be placed on hold forever. Don't waist your time and just go to Ontario Hyundai instead. read more

had GREAT purchase 2024 Kona sel for my grandsons graduation gift customer service excellent nailed color denim blue very fast easy going no pressure attentive. professional entire team! thanks guys ‍ read more

CardinaleWay Hyundai - Car Dealers Near Me - Corona, California

I was Looking for a new car. We stopped by the Cardinal way Leo greeted us HE was very professional. He shared information on the new car's features and showed us the Ford electric SUV also . Somehow the numbers didn't work out. We ended up adding another EV to the family. Good luck, Leo. Keep up the excellent work. read more

We went into this Hyundai dealership with a concern that the Hyundai Elantra vehicle that we purchased about a week ago might have a manufacturing defect on the drivers side mirror. We got to talk to the store manager named Joyce who took forever to assist us instead was talking and laughing with her coworkers completely ignoring us she is by far the worst manager I've ever came across she was giving me extreme attitude so unprofessional did not even bother acknowledging my concern instead told me to contact customer service that there was absolutely nothing she can do. I told her if she could exchange my mirror as a manufacturing defect but she was being so rude and ignorant. You would think that her as a manager would acknowledge her customers concerns she should have taken responsibility for her manufacturing defected car rather then pushing away her customers. I do not recommend coming to her to make any car deals she is an inexperienced manager. read more

I've been shopping around for a car for a while now and my experience here was the most enjoyable of the various Hyundai dealerships in the area. If you're shopping for a new or used car, I recommend asking for David. He's very genuine and ethusiastic about working at Hyundai. I forgot some things in the car after test driving and he even ran outside, multiple times, to check on it. After buying the car, he was very adamant about helping me set up the car's features and was open to any questions that I had. It was an enjoyable experience and I would come back again to shop once I need another car. Highly satisfied with the '21 Elantra from this dealership. read more

CardinaleWay Hyundai - Used 2021 Elantra SEL - Car Dealers Near Me - Corona, California

Was dealing with Joey Zoller about a vehicle. Communication started Monday. Made an appointment for Wednesday at noon for a specific used vehicle they had. Got called 5 times in the 3 days to confirm my appointment. Every time I talked to whomever was calling I made sure the car was still available on site. Was told yes. I drove the 120 miles, when I get there, Joey is not there and neither is the vehicle. So then I try and get sold a new vehicle that I have ZERO interest in. Scam artist salesmen. read more

I went in seeking information and viewing my options onto buying a new Hyundai for my boyfriend Luis and Joey went above and beyond with making sure we viewed all our options onto what best served our needs. They assured we knew all the features and facts about the cars we wanted. They ended up giving us a wonderful deal and were very knowledgeable about the products. I highly recommend coming to this dealership. They have honest staff and it is such a friendly environment. read more

Best experience with car service I ever had. Service department was friendly and very helpful. Our service advisor Michael was great in helping us through a difficult situation with some major car repairs. Very caring and accommodating. read more

Do not bring your car here for service. They didn't accurately diagnose my vehicle. I emailed the service manager and never received a response. Had to take my vehicle to another dealer for diagnosis & repair. Some of the staff need attitude adjustments (looking at you, Michael, in the service department). Also, their Parts department is not knowledgeable if you ask a basic question. Not only should you take your vehicle elsewhere, I will go as far as to say don't buy a Hyundai at all. read more

Went to get a new car and got helped by Sarah. She was very friendly and knowledgeable. The car she helped me pick out was wonderful. Man if I had a dollar every time someone helped me with a new car I'd have one dollar. 10/10 ask for Sarah read more

CardinaleWay Hyundai - Car Dealers Near Me - Corona, California

I was helped out by Sara Ridlon from the get go and she was patient, polite and understanding. I had been talking to other dealers and as soon as I asked a question to the other ones they were quick to shut me down and ignore my question. Sarah listened to what I was looking for and she was patient with me. Once I made up my mind she helped me through a smooth process. I really hate to deal with dealerships, it is one of the worse things to do as most are bad, if you are like me and looking for a smooth, professional and polite person look for Sarah. read more

I will be notifying the Attorney General, the Federal trade commission, the DMV and the consumer affairs. About there unfair and deceptive actions and there bait and switch tactics and then lie about everything after you sign the agreements. They need to be held accountable for actions. I don't know how they sleep comfortable knowing what they do. After my first review I was called two days later by Aran Martinez he said that Hyundai corporate wanted him to reach out to me to see what I want to make this right and if I can find it in my heart to take down my bad review. he said I am willing to wright you a check for all added fees that is all the money we made off your car I said that's not all you made what about the $6000.00 above MSRP he said Well legally we can charge you that because of covid. I said have already got refunded for extended warranty and for the low jack and the digital plate totaling ($6696.60 to gets this it took over 6months to get and going down there 7 different times.)he said I can right you a check for $5000.00 I told him I need to think about it I would let him know in a week he said I will wright the check to you so that I could do anything I want with the money like go on a cruise or anything else I said matter of fact that's why I said I would let you know in a week because I am leaving in a couple days to go on a cruise and I would let him know when I get back. he said OK I will have the check ready for when you get back. I said I am about 90 % sure I will take the $5000.00. Game then one more chance to re SO when I got back I called Aran and he said come on down so I did I got the check and left my car to get the TPS! fixed and do my maintenance and rotate my tires they kept my car until Monday supposedly waiting on my TPS part to come from San Diego dealership that's what one of the service guys told me Saturday and when I picked my car up and I was driving and got to 50 miles an hour it started shaking so I turned around and told them the manager had a mechanic take my car for a test drive and then we came back he stated he did what he was told to do was rotate the tires back the way they were and told me that they would do it next time. they will lie cheat and rip you off and smile right at you. I just wanted to let the owner know what his employees and they are making his cardinal way the wrong way. read more

My husband and I recently purchased a Santa Fe and highly recommend this dealership. After calling several other local dealerships and waiting for weeks, we spoke with Eric at CardinaleWay, who knew everything about the car we were interested in, what was in stock, and the extended warranty. We also worked with Luis, a wonderful and knowledgeable sales rep. He made us feel like we've been friends for years. Buying a car is a big deal, and he made the process as painless as possible. Joyce must be a great manager because every employee there was happy happy happy! Samir in finance explained everything. Alex in parts was also a pleasure to work with. Joyce and Luis sat in the car with us and went over every detail we had questions on and helped us set up all of the new electronic gizmos. We just can't say enough nice things about this dealership and its employees. 10/10 recommend!! read more

While the dealership's response seems fine from a PR standpoint, it's an empty response. I've tried to call and speak with the manager 3 or 4 times, and have been unsuccessful - even when leaving a callback number. Like I said before, women, be weary. read more

Bad business ethics. Avoid $995 dealership fee and be aware the scam process in the finance office. They will ripped you off blindly if you dont pay attention. Even during this hard times such as Covid19 this dealership still have the audacity to ripped people off with additional dealers fees Our sales person was Sarah, she was nice and great with customer service. However our Finance guy Sammy was a different story. We were charged additional $700 on undisclosed fees and was not informed and honored the APR% with a lower payment thay we were qualified for. Nevertheless ended up purchasing a 2020 Santa fe limited from them but left with a bitter experience because we had to drove back risking our health and wasted time amd demanded to re do the contract, even then the finance office still try to scam us. May be there are other better employees but we suggest to stay away. read more

CardinaleWay Hyundai - Our new 2020 sante fe limited. - Car Dealers Near Me - Corona, California

Go see Rene and Scott. We made a deal today for a 2020 Certified Santa Fe. We both ended up happy at the end. Good people all the way around. Had a Starbucks waiting for me when I arrived ! Go see them for your next Hyundai !! read more

We came in to return our leases. 3 years ago we least a GV80 and a Santa Fe. Both were 2021. I brought the Santa Fe so could lease another. Robert helped us. I told him exactly what I wanted. Not the fully loaded one. I wasn't interested in those. I then showed him an ad from Hyundai that showed the down payment and monthly lease price. First thing he said was "That car doesn't exist" what? He then said I'm going to bring one of each over to drive. BOTH were top of the line. I told him again what price I could pay. He brought me a price double what I was going to pay. Nobody listened to me. I finally said after 2 hours that I just want to turn my car in. Robert said ok and barely spoke to me again. I no longer existed. Waiting and waiting for my car paperwork to end. I finally walked in and asked if they were done with the paperwork. They looked up at me and said yes and looked away. I couldn't believe what I just heard. They had been done with the paperwork and never told me. Robert sure didn't want to tell me. Nobody did. The worst customer service and customer relations I've EVER seen. Shame on them. I've worked in the customer service industry for 40 years and never have I been treated this poorly or ignored. 14 years we had nothing but Hyundai cars spending nearly $175,000 in cars. They shunned me and my business. This relationship is now over due to bad people just trying to step on me wanting more. We walked out. Horrific business behavior. I wanted to stay with Hyundai and wasn't even thinking of changing. read more

This is a nice dealership that looks brand new, but I feel like their service department is dishonest. I brought my 2020 Santa Fe here because there was a battery discharge light that was coming on on the dash. They told me that they tested the battery and that I needed a new battery. They wanted to charge me close to $500 to put a new battery in my car. I took it down the street to Walmart auto and had them test the battery before I purchased one and they said that my battery was fine. So now I was really confused.... so I decided to go to one more place because I wanted to be 100% sure. I then went to AutoZone and had them test the battery and alternator also and they both also passed at AutoZone. So I'm not sure why the Hyundai dealership said that they tested the battery and it failed and I needed a new one.. they probably just thought that they could make a quick $500 off of me and I wouldn't question them because they were the dealership. Not today Hyundai not today!!! read more

This review is specifically addressing the customer service received by what I can assume was the finance manager/ or manager (older gentleman)as well as Brianna. I have been car shopping for about two-three weeks. I am currently waiting for inventory to arrive at Toyota in Corona (best customer service) and best deals. They are one of the few dealerships who are still not doing markups besides add-ons. But it's a tough wait because they are not doing pre-sales and doing first come first serve. So as I know it might be a while before I can get my hands on something I thought I would continue shopping around. My goal is to find a commuter car with good MPG- not really looking for my dream car right now as I already have my dream truck. I called Hyundai and asked if they are 1- doing pre-sales and 2- adding mark ups. The answers to these were yes on pre-sales and no on Markup. I made an appointment with Brianna. When we arrive on the lot - nobody knew we had an appointment and seemed to be confused. So why Brianna bothers to make the appointment and then not even meet with us is beyond me. I will say the salesman that helped us was very nice and patient but the rest I understand was out of his hands. We inquired about the Elantra and Sonata. From here it all went downhill - Please note I am not upset that I didn't make a deal because as I've said I've been shopping around and not all deals are meant to be. I am upset at the comments, attitude and tone used in the words exchanged. I told the salesman before we get on the paperwork - I don't want to waste your time can we briefly look at numbers. The salesman mentioned there is add-ons (which I expected) , and surprise $5000 markup. Again it's fine many dealers are doing this except I came because I was told on the phone there was no markups. Regardless the salesman asked if I want to continue I said honestly the only thing would be the markup. So he went to get the manger and said let's see if there's something we can do. Manager started saying how everyone is doing markups even pre-pandemic, I said I understand but no not everyone is doing markups. I have a better deal from Toyota (aka no markup), this is when his comments became rude. I would have been perfectly fine had he said sorry it's not something we can drop. We both say ok thank you and be on our way. But he proceeded to be condescending by saying well that's a Toyota this is Hyundai - it's apples and oranges. I said at the end of the day my priority is MPGs (im not shopping for my dream car at this time- If I was then sure markup would be worth it). He then said something about longevity or warranty on Toyotas- but again I said well I've had a Toyota Corolla for 12 years never had an issue. I'm just looking to see if you can do no markup. He said no looks like you can buy your Toyota- as he was standing up to leave not even waiting to shake our hand or anything. It was unnecessary to use a condescending and rude tone. He could have easily said unfortunately it's not something I can do at this time. Period. I would totally understand it is far and few between the dealers that are not doing markups but they exist and I'm willing to wait. At this time I am exclusively looking for a car that will be wasted as a commuter car. Not worth the markup. His attitude and demeanor have put me off from not only this dealership but car brand entirely. In the future when is am looking to invest a little more in a vehicle it definitely won't be a Hyundai. Some customer service training is much needed with the management (dare I call them that) at this dealership. Again im not upset about not making the deal it's part of shopping around for the best deal- especially in a time when many are willing to pay the markup its the attitude, tone and lack of transparency in order to get someone in. Had they been up front I would have saved their and definitely my time. read more

I don't have experience with the sales team here, so my review only concerns the service team. My family brought our car in for a sunroof repair July 2023, because the cover would not close. I was told a full replacement was necessary and the parts would need to be ordered. I was OK with that and being contacted when they were ready to repair. About 30 days later I was told I needed to come back in to the dealer. I was told they needed to re-inspect the car because they lost record of even doing it in the first place, and still needed to order parts. After doing so, I was never contacted by service again outside of my own phone calls every 2 weeks at least. It is now December 2023 and they still didn't fix my car, and I was told they still never even ordered the parts they said were needed! At the end of my wits, I traveled to another Hyundai dealership and they fixed my car the same day, with no need to replace any parts. I can only warn people to stay far away from this dealership. read more

Luis was great, helped me out for about a month and stayed in touch to get me the car I wanted. Delivered the car to my house about an hour away. Only thing I wish I hadn't paid for was the ad ons. The nitrogen in the tires an door protection isn't really worth it an is about double the price of independent shops that do the same thing. read more

Just leased my second Hyundai Kona from this dealership and it's all because of salesperson Eric Dance. He knows how to make a customer happy. My Kona lease was coming up to expiration and I went to a local dealer here in Palm Springs. I moved here half-way thought the lease. They wasted my time and didn't really sound like they wanted to make a deal. That's when I realized how satisfied I had been at Cardinale Hyundai and the services of Eric Dance. Called him and in two hours he had a great deal for me, less than I expected to pay and we locked it in over the phone! He even drove it out to me and drove my old Hyundai back to the dealership. Try him...I don't think he'd disappoint any honest customer looking to do business. read more

It is disturbing to reiterate the same grievances about Cardinale Way in Corona, but some things need repetition for clarity. As a senior woman who values trust and transparency in business dealings, my recent experiences with Cardinale Way Hyundai in Corona concerning my 2019 Hyundai Tucson (45,000 miles) have left me deeply disappointed. **Engine Issues (White Smoke)**: I approached them with a simple concern: white smoke from my car's exhaust. Their diagnosis was an engine oil leak. Surprisingly, they asked me to drive 2,000 more miles to determine if the engine could be salvaged. By August 7, 2023, the need for an engine replacement became clear. **Engine Replacement**: On August 10, they asked me if I wanted to replace the belts and hoses with the new engine replacement at a cost of nearly $1,000. I was told this cost did not include labor- parts only. When I questioned this, considering my car is still under warranty and why there was no consideration for belts and hoses with a new engine replacement, and a cost I viewed as unreasonable and financially burdensome to customers, they went ahead and fitted the new engine with the old parts. **Tire Concerns**: As someone who places safety above all, I'd reported a tire issue on August 7, 2023. My repeated calls and concerns seemed to fall on deaf ears, with them even suggesting I drive on a compromised tire. On August 14, arriving at the dealership to pick up my vehicle (I was informed on August 12, 2023 it was ready for pickup and confirmed tire was fixed), I was informed a part for the tire replacement had not been received and was expected later that day. They told me I could take the vehicle with the nail still in the tire and come back. Clearly my safety was being disregarded. **Documentation Inconsistencies**: Their records clearly noted "replace 4 tires," but they insisted I only purchased 2, going as far as saying on visual inspection, that the rear tires were never replaced (comparing them to the front tires) because I only purchased and replaced the 2 front tires. The nail was in the rear tire on the passenger side of the vehicle. I was told I could pick up my vehicle with the nail still in the tire and could drive around for at least 2 days. According to them, I did not purchase 4 new tires and had only purchased 2 which were installed on the front of the vehicle. It was only after multiple interactions, me explaining why there should be two transactions with the purchase of 2 tires each transaction and having to confirm with my bank statements, that they further checked their records and admitted their oversight. They will call me when my vehicle is ready for pickup. **Lack of Communication**: On August 15, 2023, I'm still waiting on the dealership to call. I call the dealership. This is when I'm told I only purchased 2 tires and the rear tire, still (as I Know) under warranty, would not be fixed. Once their error was acknowledged, I was told they will call me when my vehicle is ready. As of August 21, 2023, I'm still awaiting a callback about the completion of the tire replacement. I am still without my vehicle, which makes me feel even more disregarded. It's evident their due diligence was overshadowed by complacency or perhaps an ulterior motive. In my many years, I've always believed in the importance of genuine customer service. Regrettably, Cardinale Way Hyundai in Corona seems more invested in profits than in sincerely serving their customers, especially someone like me. This experience only reinforced my belief about the dealership's primary focus on profit at the cost of genuine customer service and safety. Despite these recurring challenges, I commend Hyundai Corporate for trying to rectify matters, a stark contrast in the dealership's rigid stance. Their behavior indicates a lack of commitment to customers' genuine concerns and safety, instead prioritizing shortcuts and profit. I share this in the hopes that others approach with caution and awareness. read more

October 12th 2019 inquired about a vehicle I saw on Carfax was shown a 2015 Ford Escape SE instead. After test driving the car I asked about previous owner(s) and/or major repairs. To which ERIC DANCE replied "no known issues and it will make a nice first family car for you". Sold me a maintenance package with the car. I was led to believe this maintenance package would be accepted near our home, after several phone calls this was false. February 1st 2019 I ended up taking my Ford Escape back to Corona where I had scheduled maintenance 2 weeks in advance. Upon arrival I was told next time to give them a heads up because they didn't have the tools or supplies to service a Ford. After five and a half hours of waiting I was given paperwork and made my way home. February 7th I put my car into reverse and the transmission made a horrendous noise before becoming dislodged. Immediately had my car towed to Cardinaleway Hyundai Corona. While looking through my paperwork for my Ford I came across a paper from the service date. This paper stated that on May 7th 2019 this car was flagged for drivability concerns however there are no records of repairs made by service. The next date is July 23rd 2019 where the tire pressure was checked again on August 3rd 2019 tire pressure check October 1st 2019 smog. When I have asked repeatedly about drivability concern dated prior to our purchase of the vehicle dealership States this paper does not exist. Now their idea of a remedy is their generous offer of a $9,000 repair that they will pick up 50% of. A $9,000 repair on a $10,000 vehicle that they never should have had on their lot. Not to mention their HYUNDAI BRAND MANAGER JOYCE MCCARTER STATING "At the end of the day YOU purchased a 90,000 miles vehicle" while laughing. Take your business elsewhere! Please read all of their reviews on Google and Yelp. Check your local licensing bar their service department has several complaints. They are in the business of stealing your money and putting your lives in danger by putting you in a death car. read more

CardinaleWay Hyundai - Their paperwork that "doesn't exist" yet here it is! - Car Dealers Near Me - Corona, California

I finally narrowed my purchase down to CardinaleWay Hyundai after visiting other on Southern Cal and they were great. Sara Ridlon got me into the car I've been looking at for the past few months. Her and the team made it happen and I appreciate them. It was my aunts birthday that day and Sara got her a cake; talk about a win!!! Thank you all at CardinaleWay Hyundai- I love my new ride!!! read more

CardinaleWay Hyundai - 2021 Hyundai Sonata Limited ...it's super classy and rides smooth! - Car Dealers Near Me - Corona, California

Very happy experience with the dealership. Everyone there was very helpful and friendly! They worked with me, listened to my concerns and were open to reasonable negotiations. Can't say enough good things about all the employees I worked with. Special shoutout to Liz & Michael for making this deal come together, thank you!! read more

CardinaleWay Hyundai - 2020 Ioniq Electric - Car Dealers Near Me - Corona, California

Cardinale Hyundai Service Department is the best ever! I am a firm believer in using Dealership Service Departments but have not received excellent service until I started using CardinaleWay Hyundai Service Department. Everyone in their Service Department greats you with a warm Hello and smile! I'm particularly I would like to express the fantastic experience from Mike V. My Service Advisor, he keeps his customer appointments running in a timely manner Everytime! Mike is also very knowledgeable, pleasant, and polite young man! Mike has made all of my service department encounters completely headache free while keeping me updated on prognosis and progress of my concerns and repairs on my vehicle. Mike is a huge Blessing to Cardinale Hyundai Service Department and any customers that are lucky enough to have him as their Service Advisor! read more

So Cardinale Hyundai didn't have any palisades when my wife went shopping and we ended up at a different dealer. The other dealer was terrible ! Cardinale did a replacement on the air conditioner they were so nice and they were awesome. I also have two Mazdas from their other dealership and they were awesome over there! read more

This place is so frustrating and I'm not sure why I keep going back. They never honor the price that is online and they never fix the problem when you tell them specifically what is wrong ugh read more

Luis was awesome! I got a Hyundai Elantra and he was great to work with. He worked really hard to find the car that was best for me.

Just bought our daughters second graduation car here! We are a repeat customer and their Sales department is second to none! Thank you Christian for working with me to track down a new Hybrid suv of her dreams! Thank you Joyce and of course the financial team as well as Brianna & Lorenzo for staying late and making sure we were happy, comfortable and definitely not bored while we go through the purchase process! You are all the reason why we keep coming back to Cardindaleway Hyundai again and again! We definitely feel like family when we come back to Cardindaleway Hyundai! Thank you! read more

My experience was so great ! Easy and great customer service ! Thank you to Victor,Roman, Joyce, Sarah and Mr.A Ortiz for helping me with my first purchase * Update They only want your money I've called multiple times and always been left on hold or they forward my calls. One of those dealers where they will do an outstanding job to get you to finance but as soon as you get a car they can careless about you ! read more

CardinaleWay Hyundai - Car - Car Dealers Near Me - Corona, California

Much thanks to Sarah Ridlon and Steve Sussman for helping with my new car. Love it great team there. While process was quick and painless. Love my new Santa Fe Hybrid. read more

CardinaleWay Hyundai - Car Dealers Near Me - Corona, California

I am a father to be and I was in the market for a family suv. I was greeted by Mr Kennedy and he asked me what I was looking for. I told him everything that I wanted in my new vehicle, and told him what I wanted to pay. Well let me tell you, he did a really good job. I ended up getting a 2020 tucson Limited for a good price, low interest rate, and all the options I wanted in my vehicle. I was probably there for about 3 to 4 hours. It may seem like a long time, but they made sure I felt at home. I was not pressured, pushed, and not ounce did I feel uncomfortable with the negotiations. Kennedy did a good job in selling me my new car and I recommend him to anyone who is looking for a new car at Cardinaleway hyundai. Thank you Cardinaleway Hyundai, and thank you Kennedy read more

See all

I despise the predatory nature of many car dealerships so we checked the reviews on Cardinaleway Hyundai before heading there and saw recent positive comments about Liz Tienda. My husband called to check if Liz was working and she was so he told her to expect our family to be there shortly. Liz is great. She is personable, patient and knowledgeable. We had a budget and she did her best to get us into the vehicle we felt was the best fit for our family. She was no pressure...for that I give her an A++. In the end, we did have to increase our budget slightly but we love our "new" car. Our kids are over the moon happy!! Liz stuck around late for us to complete the paperwork and gave us a tutorial about all the amazing things the car can do!! Shout out to Jay too...she handled the business end (paperwork) with humor and grace. Definitely ask Liz when you visit Cardinale Way Hyundai!! read more

I'm in the middle of trying to deal with this dealer and it's not going well. I've texted and messaged questions without response. I've conditionally accepted their offer to buy my car without response. When someone's not interested in selling you what they sell, that's a huge red flag. Can I really expect good service after this start? read more

Jasmine Montano was the best, my parents bought a car and so did I. Go to her if you want to buy a Hyundai.

This is our second car here and this is for my wife. She is not easier buyer and Bryanna who helps us from the very beginning. She professionally introduced the EV to her and patiently answered all our questions in regards to features, costs and differences among cars. After the purchasing, she helps us to settle down all relevant documents or apps and we got everything done smoothly. read more

First off, if there was an option to leave more stars I definitely would! LaVelle Wilson was our sales person and he was amazing from start to finish. He was very professional and extremely knowledgable. What struck out to me the most about LaVelle, besides his AMAZING energy was how he was very respectful. He would step aside whenever my boyfriend and I needed to have discussions and there was no moment where I felt like I was being pressured into buying a car. I initially went in with fear, being a first time buyer but my car buying experience was absolutely incredible. I would also like to mention that the place was very nice and clean. COVID-19 has definitely changed the way things are and shopping here made me feel like the staff cares about keeping their customers safe. All staff were wearing masks and hand sanitizer was also available. Overall I want to thank LaVelle for helping me leave the lot with the car of my dreams! ps: Ask for LaVelle if you want to have a great car shopping experience! You'll thank me later. read more