I can't recommend Carr Fleet enough!…read more My transfer case catastrophically failed, and I was incredibly lucky that my car broke down just two minutes away from their shop. It was around 10:00 PM, so I searched Google for the nearest repair shop and found Carr Fleet. Even though they were closing, one of the employees took the time to help me drop off my car. That alone showed me they genuinely care about their customers. The next morning, my car was fully diagnosed, and they clearly explained the issue and gave me multiple repair options without any pressure. Since replacing the transfer case is a major job, I was told it would likely take a few days. To my surprise, I received a text message the very next day around 5:00 PM saying my car was ready for pickup! I honestly couldn't believe how quickly they completed such a big repair. The price was very fair, but what really stood out was the outstanding customer service, professionalism, honesty, communication, and efficiency. Everyone at the shop treated me with respect and made a stressful situation so much easier. Thank you to the entire team at The Car Doctor for taking such great care of me and getting me back on the road so quickly. You've earned a customer for life. They also offer coffee, drinks and snacks and the bathroom is very clean! Highly recommended!

Great auto shop, great customer service, friendly and very helpful. They do Free diagnostic,…read morethey're very detailed oriented when they share the inspection report after the diagnostic. Highly recommend this auto shop. The shop smells so good, and they have free Lyft service.

added and already existing button to my center console for my headlights that they didn't even fix,…read moreand cut the wires to them, now i have to drive around at night barely able to see anything with my daughter in the car. HORRIBLE!!

From now on I will continue to take my 2019 landrover to this establishment! I had the most…read morehorrible experiences, yes more than once with the actual rover dealership in the area which made me extremely cautious on what was actually going on with my vehicle. So I searched for a new mechanic as I needed some work done. I'm very Happy with the choice. They were upfront with what was needed, pricing was very reasonable , different part options were explained and the time it would take was set. We didn't mind waiting as the waiting room was comfy enough to watch Netflix's. Clean bathroom as well. They did not try to get over on me. Did not rush me out. I will be coming back for future work! Thanks a bunch.

Purchased a Groupon for new brakes and rotors for my small SUV. When I called to make an…read moreappointment, the receptionist told me that they would not honor the value of the coupon: stating that their vendors sale prices are more than what I paid for the Groupon. I told her the value of the Groupon is $480, and small SUVs were covered under it, also that it does not matter what I paid for it if the value is $480. She hung up on me. Extremely unprofessional. Don't fall for the Scam.

Got my muffler fixed here and couldn't be happier! My car is running quiet and smooth again--highly…read morerecommend! This is my go to repair shop. I've been coming here for years and they never disappoint me. Excellent work as always.

Overall: 15/10 An honest and professional shop that has…read moreearned my lifelong business. Service: 10/10 My primary contact was Mike, however I spoke with many other staff in person and over the phone over the course of a week after I had my Crosstrek towed in with a destroyed transmission system. Everyone was courteous, helpful, and responsive. The new transmission they procured was practically brand new and installed professionally. The experience they provided me as a customer was as excellent as the final bill and they are now my go-to shop for transmission and suspension work. Thus, I strongly recommend this business. When I had my car towed in, it was after hours, but conveniently they had an overnight key/car drop off system that was secure and easy. The lobby was clean, organized, and offered free cold water.

Had my vehicle being serviced at local mechanic and they notified me that the PTU (Power Transfer…read moreUnit) that is part of transmission on all-wheel drive vehicles was leaking badly and needed to be replaced. They did not work on transmissions and advised me to take it to a transmission repair shop. Called the Ford dealership and they told me to replace it would run around $3300. For comparison I called some transmission shops and got ahold of County Transmissions and spoke with Hampton. He told me that it would run $2300 including labor if it needed to be replaced. They had good reviews so I decided to take it to them and save the $1000. Took it there on a Monday and Hampton told me they would have it done in several days. By Friday had not heard from anyone so I called them and was told that it was next in line to be looked at which would be the following Monday. My vehicle had been there five days and had not been looked at. On the following Monday, Hampton called me and said that it did need to be replaced and to replace it would run $3200. This was $1000 more than $2300 as he had initially told me and about the same as what the dealership would charge. Mentioned this to him and he said that the $2300 was for a used PTU that they would get from a salvaged vehicle, and a new one was $3200. He had not told me this when I first called and I had of course assumed the initial quote of $2300 was for a new one. Didn't even know they would consider putting a used one a vehicle because how would you know it didn't have issues. In light of this new information and for the fact I feel it was a bait-and-switch, I decided to take my vehicle to the Ford dealership and have them do the repair. The dealership's warranty on the PTU was much better and I know am getting a genuine Ford part. With an independent shop am probably getting a cheap aftermarket part. If I moved to another city or say was traveling and had an issue with it, I could take my vehicle to any Ford dealership and they would honor the warranty. If County Transmissions had done the work, then I was out of luck. Had to take an Uber back to County Transmissions and pick-up my vehicle and then take it to the Ford dealership. This costs another $50 on top of the $50 Uber charge had already incurred when I took my vehicle there and had to take an Uber to get back home as I live far from them. I opened up my SmartTag GPS tracking app as had placed an Android SmartTag GPS tracking device inside the vehicle awhile back. Was very surprised to see my vehicle had been driven around Vienna and appeared they were using it to run errands as it was stopping at various locations. So in the end I was out $100 in Uber fees, they had my vehicle for a week and nothing was done after Hampton telling me they would get to it in several days, plus they apparently used it to run errands. I would certainly not recommend this company in light of everything that happened. Note: Saw that Hampton had posted a rebuttal on my initial review where he states that the initial quote was an estimate to repair the PTU, but this is not true. The PTU is something that is replaced, not repaired, and he gave me a quote of $2300 to REPLACE the PTU. Plus they didn't need to be driving it around to determine where the leak was coming from since it was obviously leaking when I took it in and it had to be replaced. When I called him on Friday he said they hadn't looked at it yet; however they had been driving it around before that Friday. He mentions that they have a shuttle service and I asked about this but was told it didn't go to where I live.

We hit another vehicle in our Toyota Avalon and had damage from the front bumper all the way down…read morethe side of the car. Mr. Kim and Roger did a very thorough job of evaluating the damage and explaining carefully what our best options were, including finding an excellent deal for us to replace our tires with new Michelines that we needed. They worked up a detailed estimate for us to fix the damage and they delivered on what they estimated, carefully explaining everything. This is the second time we have had our car repaired after a minor accident and it was repaired for a very fair price. I trust Mr. Kim, Roger, and the owner of this very excellent repair shop and I highly recommend them. They are very honest and deliver full value for every dollar spent there. I am glad to have such an excellent place to go right across from the Post Office in Herndon on Van Buren Street.

I am late in writing this review, but I cannot say enough about the amazing service I have received…read morefrom the Autohaus. I was in recently for a fender bender, each party taking care of their own damage. I received an estimate that was more than fare and in less than a week's time, my car was back in my possession. I was apprised of what the repair would entail and they worked with my insurance on my behalf. Everyone at Autohaus is lets you know everything up front, no surprises. As a woman, I as if I get the short shrift at dealerships and repair shops. Not at Autohaus. This is my second time at Autohaus. Several years ago, I had a scratch re-painted and the work and price were excellent. I will nuke my car there for check ups and avoid the dealership. Go to Autohaus with confidence, I highly recommend their services.

Ron and his team provide a fast, reliable and consistent service. I've had my oil changed, tires…read morechanged and engine worked on--all at different times--and always received more than fair pricing and great communication. Ron has been very helpful and reassuring every time I've had work done on the car. I really can't say nice enough things about him and his team. We'll continue to spend our money with this trusty mechanic shop and spread the good word.

I tried this service center when I needed a basic oil change but also needed some specialty work in…read morefixing a door that wasn't locking/unlocking properly. These guys did an amazing job and without quoting me insane prices like most of the other shops in No VA. So happy to have a trustworthy and decent auto shop to work with again!

Antonio and the crew did a phenomenal job replacing the VANOS (DrVANOS) on my 2001 E46 M3…read more Extremely happy with them.

Rev Tech Performance is an outstanding shop and very easy to work with. I used them to replace my…read moreintercooler and to complete my safety inspection, and both were done at a very fair and transparent price. During the inspection, they found an issue with my brakes, clearly explained what was going on, and worked with me to get it fixed quickly and affordably. There was no pressure, just honest advice and solid workmanship. The turnaround time was excellent, communication was clear, and the quality of work gave me real peace of mind. I highly recommend Rev Tech Performance to anyone looking for a trustworthy, professional performance shop.

Very thorough and transparent, fast same day service for wheel repair. Provided good feedback on…read morepotential things to address but wasn't pushy on upselling me.

Highly recommended! I've been bringing my car here for 4 years. Quality work and EXCELLENT customer…read moreservice, especially Shab and Eric.