Very happy with how my vehicle turned out when I came in for an initial alignment inspection…read more Turns out the diagnosis required a more extensive repair and I thought it was going to cost me an Arm and a leg. All the team members: Christopher Cervantes, Kirby, Ryan, Henrik and Michael all did a fabulous job at making sure I was taken care of. The Technician, Michael, spent extra time walking me through the diagnosis and gave me a rundown of what I needed exactly. Per other Dealerships and other auto parts locations, CDJR gave me the best quote and finished the job in under 3 hours. The team was great and I will be back to buy them lunch! Thank you guys

I honestly don't understand how this service advisor continues to represent this dealership given…read morethe number of similar complaints I've seen. (Christofer Cervantes) Unfortunately, I've now had two separate experiences with him, and both have been extremely disappointing. The first visit involved a major issue with my Jeep. The biggest problem wasn't even the repair itself, it was the complete lack of communication. I was repeatedly told, "I'll call you Monday with an update." Monday would come and go with no call. I'd call on Tuesday, only to be told I'd receive an update by the end of the day. That call never came either. This pattern continued throughout the repair. As the customer, I shouldn't have to chase my service advisor every few days just to find out what's happening with my own vehicle. My second visit was for a TPMS issue after installing Fuel Rebel wheels using my original factory Mopar TPMS sensors. Three tires report pressure perfectly. One tire consistently displays "-". The explanation I received was simply that the aftermarket wheel was causing interference and that I should replace the sensor with an aftermarket one. I asked a reasonable question: if the wheel is the problem, why are the other three identical wheels working perfectly with the same factory sensors? Instead of performing additional diagnostics, such as swapping the wheel or sensor to determine whether the problem followed the wheel or remained at the same corner of the vehicle, I was essentially told, "Sorry, nothing I can do." When I suggested swapping the wheel or trying another sensor to actually confirm the diagnosis, his response was, "Well, you are not going to pay for the labor right?" It came across as dismissive rather than someone interested in identifying the actual cause of the problem. If the testing proved my aftermarket wheel was responsible, I would have gladly paid for the labor. I wasn't asking for free work. I was asking for a proper diagnosis instead of assumptions. Customer service isn't just about fixing vehicles. It's about communication, professionalism, and making customers feel like you're genuinely trying to help. Unfortunately, I experienced the opposite on both visits. I hope management reads this because this dealership has the potential to provide excellent service, but experiences like mine make it difficult to want to return. Now I'm at a tire shop doing the work they should have done to identify the root issue. Is it the sensor or the jeep? Stay tuned... UPDATE:******** After I swapped the entire front right wheel and tire assembly with the rear left, the issue remained at the front right. I brought this information back to the dealership because I wanted them to continue diagnosing the problem rather than simply blaming my aftermarket wheels. When I asked to speak with a manager, I was told there were no managers on site and that if I wanted to speak with one, I would have to come back on Monday between 8:00 AM and 4:00 PM. I then asked if there was a phone number I could call to speak with a manager or someone above the service department. I was told there wasn't one. As a customer, that left me feeling like there was no way to escalate my concerns or have someone else review the situation. What makes this even more disappointing is that I contacted another Jeep dealership afterward. Their lead service advisor told me they had no reason to immediately conclude that an aftermarket wheel would prevent a factory TPMS sensor from working. They invited me to bring the Jeep in for a proper diagnosis and explained that if the issue was covered under warranty, they would take care of it. If it wasn't, they would explain why. The difference in customer service and willingness to diagnose the issue between the two dealerships has been significant. STAY AWAY from this place.. and more importantly this service advisor.

Thanks to J&S I got my tow truck AC going highly recommend in Fontana they also do mechanic work…read moreand sell cars if your in need of a ride

I stopped by on a whim to get a smog check. The gentleman was so so friendly and the customer…read moreservice was far beyond superior. This is why people patronize any business. It comes down to how we are treated as a paying ustomer. I recommend this shop.

Will definitely be recommending this business to everyone, smooth process, felt a little iffy in…read morethe beginning because I didn't actually go to their dealership but after talking to them and meeting them at Toyota dealer felt very comfortable. Got a great rate, delivered to my home, and super easy transaction.

This is my second time going through Luis at Valentia Motors and I will never purchase a car on my…read moreown ever again. The process was so smooth and painless, I highly recommend! Buying a car can be a really stressful process and can take hours. Luis does all the backend work for you and makes it as easy as testing driving your car, signing, and on your way without the hassle of negotiating. If you want the best deal for a car, go with Valentia Motors, you will not be disappointed!!

I Have purchased several vehicles from Formula Auto Sales, Jr. The sales person is very…read moreknowledgeable about Cars and he was able to give me a very good loan . I have referred many of my friends and family you can't go wrong. Thank you Jr, for making the purchase very pleasant and easy. I will see you soon, my daughter is going to need a Car.

I went last week to buy my daughter her first car and everyone at the dealer is amazing. The…read moresalesman junior was so helpful and made the experience enjoyable for us. There was so many nice affordable options to choose from. I also didn't feel pressured like I usually do at other dealerships. We will be coming here again for our son when he gets his permit!

Nothing but great things so say about the whole staff!!!! I saw exactly what I wanted, they…read moreadvertised it well. I drove over 70 miles to exactly what I wanted! They worked with me and got exactly the payment I wanted! I'm super happy with my whole experience with Exoduz Auto Group and I hope to do business with them again in the future! Thank you all so much for your hospitality and great service!

Carmen is the worse person to go through. she will sweet talk you into buying a certain car/ the…read morecar that I purchased i got into a car accident no airbags deployed even though I had on a seat belt . apparently I'm getting sued by this company for them not specifying that the airbags didn't deploy but there in for a big surprise dealership fraud is the worse to have your record as a car company friendly but rude after you find the little things they don't inform you about

My husband and I had the best car buying experience here, we were not pressured into anything,…read moreactually I set up an appointment with them and cross messaged my texts to another car dealership by accident, luckily this other dealership was literally only a few blocks away from Archangel Michael auto group .. They stayed later for my husband and I, we were able to purchase the vehicle I wanted to get for the lowest price anywhere... There were a few things that he addressed on the vehicle, and he had me bring it back to repair these minor things all for free..!! We drove from Desert Hot Springs California to the IE in Bloomington Ca I would do it all again the next time we need to buy another car... I plan on bringing my mom Sandra GIbson down their next weekend to purchase a Cadillac Escalade.. We purchased our vehicles in cash and I will definitely be doing the same thing for my mom ..!! She is the worlds Best mom and I wanna get her the vehicle that she's always wanted to buy but was to pricey.... Michael is the only auto group I trust and stand by ... The Auto Dealership you can Trust, Archangel Michael ..!! You Rock ..!!!! Michelle & Jaymes Herman

Don't expect any help after you sign on the dotted line. This place stops responding once it has…read moreyour money. If you have any issues, you will be out of luck. They never sent me my plates and tags. It's been several months. They know the issue. They have my address. They know I live far away. They won't my plates and tags. There is nothing to discuss. It's BS.

We had an amazing experience working with Ryan at Fontana Mazda. From the moment we met him, it…read morenever felt like he was just trying to sell us a car. Instead, he took the time to get to know us, shared stories about his family, and made us feel comfortable throughout the entire process. As someone who has worked in customer service for many years, I really appreciate when someone goes beyond simply doing their job. Ryan treated us like people, not just another sale. His honesty, patience, and genuine personality made all the difference. By the time we drove away in my mom's new Mazda, it felt like we had built a relationship, not just completed a transaction. That's rare these days, and it's something we truly appreciated. If you're looking for someone who will treat you with respect, listen to your needs, and make the car buying experience enjoyable, I highly recommend asking for Ryan.

During the big decision, we got some amazing help from salesman Joseph T. He was very kind and…read morepatient with my parents and I. We were feeling a bit uneasy with leasing a car when we first walked in, but Joseph cleared that uneasiness for us. His whole attitude brought up the mood for us and the tension lowered tremendously. If you need a reliable and personable salesman, then Joseph is your guy! He'll answer your questions and more. When we found the car that was right fit for us, we got some awesome help and deals from Joseph's manager, Yohannes. We were able to walk out with our leased car! My family and I would like to express our thanks and gratitude to make this big decision with Joseph and Yohannes' support.

Second time doing business with Pacheco's auto highly recommend very helpful and caring very family…read moreoriented

I am so blessed to have the nicest car I have ever owned. God is so good and He allowed you both…read moreto be part of that . Thank you for the way you do business and treat the customer with ultimate respect. I can't say enough good about your great customer service. Thank you