I am very happy with the diagnostic done when my furnace quit and with the installation of my new furnace and A/C replacement units installed by Carini Home Services. I needed a new furnace and even though the A/C was still working I decided to replace both units with an upgrade. In doing so the duct work had to be upgraded with larger ducts. My furnace is in the attic and the installation was difficult. This is an older house so the attic space is very small and the rafters had to be cut to accommodate the furnace and then repaired when the installation was done. First day of installation in walks Chuy and Joel. Chuy took the lead and he would answer any questions I had and gave me progress reports as the units were being installed. He is so knowledgeable and talented. He even did the carpentry repair in the attic. Thanks guys for a job well done. read more

I am leaving a 2 stars based on previous experiences with Carini. Otherwise, this is a 1 star review. I've been a loyal Carini Heating & Air customer since 2022, using them for multiple homes and recommending them throughout our community. Unfortunately, our recent experience was extremely disappointing. We scheduled ductwork replacement to fix uneven heating and cooling and were assured the job would be completed before our out‑of‑town guests arrived on August 19. Work began on August 10, but deadlines were missed, an entire room was left disconnected, and a technician returned without the materials needed to fix the issue. This resulted in multiple days of delays. The situation worsened when I missed two family plans -- including dinner reservations -- waiting for technicians who never arrived. A technician quitting mid‑project is not the customer's fault, yet our job was pushed to the end of the schedule instead of being prioritized, even though we had already paid the invoice. As of August 24, two weeks after the start date, the job was still unfinished and being worked on late into the evening while we had guests in the home. To make matters worse, Carini has not responded to the correspondence I sent over a week ago, despite the seriousness of the issues and the impact on our household. This was unprofessional, poorly coordinated, and far below the level of service we expected from a company we've trusted for years. read more

I needed a quote for ductless mini-splits in our single-family home here in Poway (~1,800 sq ft). Shawn came out and educated me on my options, and I settled on a tri-zone split plus a single large unit for the living room/common areas. I went with Mitsubishi and opted for both cooling and heating. They were able to schedule me without delay and the entire job took about 2.5 days. The teams were professional and courteous and we had excellent communication throughout. Very pleased with the quality of work. A big thank you to Shawn, Howard, Caleb, Javier, Chris, Jason and Kristen. Bring your business here! read more

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On Friday morning we booked our first service appointment. By Monday afternoon they had to cancel it because they're over booked. They are struggling! read more

A requested an electrical home inspection via Yelp projects. There were several quick and friendly responses. My first choice was the highest rated in the area. He was very thorough and accurate in his responses but was unable for two weeks. That's where Carini Home Services stepped in. They were very upfront and transparent in their diagnostic fees. We set up a same day appointment and the home electrical issue was resolved within a few hours. Can't thank this company enough for their all around professionalism. read more

Don't walk away... run! Replaced my HVAC. Failed city permit inspection. Did not fully explain all replacement options that could have prevented rodent infiltration in the air return (plenum) space, which can become a health hazard. Found better pricing elsewhere to correct shortcomings. read more

Excellent and Friendly Service Prompt and Friendly True Professionals at a Fair Price! Highly Recommended! read more

We need to replace our 30+ year old HVAC system and I called 4 HVAC companies and 3 responded and gave quotes right away. I spoke with Kevin Bolton and he came out, looked at our system requirements and gave me a quote within 24 hours. Carini's quote was reasonable and well detailed. Their customer service was great too. read more

Update: I reached out to Carini to share my experience after seeing the owner respond to my review. I had a very nice conversation with their team (Erin handled all the discussions). Erin was thoughtful and very respectful in our exchange, and most importantly, she was decisive and her follow up was prompt. I'm glad the business wanted to hear more about my experience and they were great about finding a resolution. Thanks to Erin and the owner for following up, very professional! read more

Carini was one of six HVAC companies that I asked to bid on replacing three air conditioning systems. Carlos, who came out and created Carini's proposal was great. He was patient while my wife and I evaluated the 10 different proposals we received from the six companies, and he answered all of our questions. When we made our final decision to accept the Carini proposal, Carlos worked with us on scheduling, and he was patient as I changed the dates twice. The installation team (headed by Chris) arrived as finally planned and completed the installation of two 3-ton AC units, two new furnaces and air handlers, new wireless thermostats, and a minisplit for our casita in three days. Carlos checked on the team several times, as did the installation manager. Post installation, we had what we thought was an issue with the minisplit, and Heather in the office sent someone out the next morning who checked out everything. It's working fine We had successful state-mandated and city inspections ... again organized by Heather. We are very happy with the systems, as well as the installation, service, and teams at Carini. I highly recommend Carini for your HVAC needs. read more

I am in ex employee of this company I worked there for about a year they really take care of their customers they stand behind their work they also take care of their employees they have medical benefits which most AC companies don't overall good company to work for I like how well they take care of their customers read more

Paul, the service tech was as nice as could be. I explained my dad's hard of hearing and he took the time to make sure he spoke clearly slow and loud. He was extremely honest. He was here to replace the garbage disposal and replace the kitchen faucet. Paul said the disposal didn't need to be replaced. Something was stuck and he left me an alan wrench. He thanked my dad for his service. When the disposal does need to be replaced I will be calling Carini and I'll ask for Paul read more

I contacted them yesterday to get my drain unclogged. Inquired through yelp messaging. I thought I was speaking with the owner but later found out that it was the receptionist, which is not a plumber. I went them because I saw some good reviews, and I wish I could do the same and leave a good review. When the plumber came, named Adam or Aeden, he told me a totally different price and it was kind of higher side compared to the other quotes that I received. It's 55 dollars for them to come to the house which I was ok with but when the pricing is different from what I was told, I was questioning what all needs to be done. Main sewer clearing I was quoted 550, and as I said, I waited on them so I was kind of committed now that they days getting later. Let's go and do it with that price, let's get it over with. Called the service manager Sean and told him let's do it. To find out the snake drum that is needed is not fixed, and has been broken for quite some time. Waste of time smh. Adam or Arden felt so bad wasting my time that he waived the 55 bucks which I would of never agreed to pay but it was a nice gesture. So unfortunately my experience with this company was a negative one. I was able to lock in with another local plumbing company and they did a terrific job and significantly cheaper which I was amazed. read more

So far, the best company I have worked with. Very reliable when we needed service, especially with the heat wave in El Cajon. They definitely made it happen and we are very happy now! read more

I rarely leave 1 star reviews, but I can no longer bite my tongue. We have been very patient, understanding, and polite but now I just feel taken advantage of... and mind you this was a $20k job. This is going on 10 months now... After purchasing our new home, we decided we needed to get central heat & air. My mom is disabled and has medical conditions and is on certain medications that explicitly warn her to avoid heat/hot weather conditions. So, we made an appointment with Carini after reading great reviews and a positive previous experience with Clint for a gas line fix at our old home. We signed the proposal for a heat pump and air handler on 12/16 and was told the job could be done by 12/24, if not by NYE. Well, some space and product dimension issues arose and caused a slight delay in the receipt of the unit. Not a big deal. But what was hopefully going to be completed by 12/31 didn't happen until Mid-March. There was a major lack of communication between the techs and our household and the communication we did receive was always incorrect. We kept being promised a completion date, but it kept changing. At one point, we were even told, "It'll be done Friday, no matter what". And then Friday afternoon, the techs said "See you Monday morning" because it wasn't done. I literally had to email them and ask them to please stop promising us completion dates because it was only causing us disappointment. We never asked for any specific time frames or commitments, they just kept overpromising and under delivering. Over those 3.5 months I noticed a lot of sloppy and forgetful workmanship including leaving old ducting and garbage under our house even though its removal was part of our agreement, debris left in the return after cutting the hole for it, an unconnected duct, and even leaving the very large return exposed and uncovered while we waited for the custom covers to get in. I had to request a temporary solution, because I was afraid one of our dogs would fall into it. The install failed the initial HERS testing because they forgot to seal the new floor registers. However, the most frustrating part was when our unit stopped working just 7 months after the install. I called them on a Weds to have it checked out and was told they couldn't come until Monday. I said okay. My dad crawled under the house to check out the unit to see if it was something that could be easily fixed and we discovered that they never installed an air filter and so 7 months of debris and dog hair was covering the coils. So, I called back to inform them and got someone to come out Thursday. We found out that this lead to the motor breaking and a new one had to be ordered. Because of my mom's medical condition, we went out and purchased a portable AC unit from Home Depot for $347 as we had no idea how long this would take. I didn't hear from anyone until I reached out Monday and then was scheduled for someone to come out Friday for the motor replacement. We requested reimbursement for the portable ac unit and was asked to just return the unit because they said they would have loaned us one if we had asked. I asked why it wasn't offered and they said because it's only for the elderly and severe conditions. I reminded them that we got central air because of mom's medical condition and it's okay that they didn't remember but it would have been nice if they would have at least asked qualifying questions. After all of this and a lot more I'm leaving out, the only thing we asked for was that AC reimbursement. I figured they wouldn't oblige, but it was just even more upsetting to learn that they had a plausible temporary solution for us but didn't bother to offer it. They keep telling us that everything that's happened has been "worst case scenario" and I'm floored that they still fall short of providing an average customer service experience for these worst case scenario conditions. I just can't believe the lack of customer service or care from Carini. We had to constantly and are apparently expected to ask for solutions to problems they created. I have been so patient and understanding that things are really impacted in the trades right now but their lack of empathy or care is really disappointing. read more

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The plumber did not understand direction to get to the property and raised his voice on me in his frustration. It was shocking to me that the same direction was given to several contractors and others before and none had any issue to locate the property which is not outside of the city limit. He also complained the minute he got on the phone with me about where to park his vehicle so that he could bring his tools. He complained about walking cross the street from where he mostly likely found parking belongs to a city library. read more

The job is not done and I keep sending message to technician but no respond to his part until now it's more the a week now

1. When the salesman came out in Jan 2023 to discuss installing a ductless mini split (heat/AC) for $12,464 there was lengthy discussion re: the rebate coming up for "green energy" type replacements for my old wall heater. I was left w/100% understanding that the new mini split needed to be installed soon because money from rebate pot would be gone later. Not true - I was never able to find out where I was supposed to apply despite spending many hours online researching and when I contacted office in Feb 2023 I just got an email w/ a suggested website to look at. Now the office tells me that only installs after April 2023 were eligible and that the invoice would have to have been notated. My invoice was not notated w/rebate info. Was that my responsibility to keep calling the office, call my congressman re: funding info. for rebates? when the salesman left my home I had total understanding that I would b getting rebate but that I had to apply. Now I understand that Carini is responsible to apply for customers...None of the info was accurate and I will not be receiving a rebate. The tax credit I understand is my responsibility to apply for when I file my income 2023 tax return. Very shady and then office staff(Heather) seemed to be very defensive and slightly hostile during conversation. I love the Mitsubishi minisplit -hate the problems with Carini. Go somewhere else to get your mini-split. 2. When guys came to install the minisplit I told them that one would be in the living room and that the adjacent garage would be converted to livable space soon so pvc pipes from living room unit needed to be buried behind the walls in the garage that would then exit out the back. When they were done I saw they had just tacked them onto of the wall all the way across out to the back. I almost cried it looked so bad. They said someone could come back and change it. So later when another group of guys came out they literally gouged out huge holes in virtually all of the vertical supports of my load bearing wall and put little metal plates on top. My contractor was flabbergasted that anyone would do it and said just call Carini and ask for $500 and I'll fix it. Carini did agree to send $500 ck quickly after I supplied pictures of the horrible job the did but really? where do u find your employees? I knew right when I saw what they'd done it was a mess. Here is one pic of ONE of the wooden posts. Just imagine having this done to every single post on your wall... read more

Carini Home Services - El Cajon - All vertical posts had cuts that were gouged out over 50%. - Water Heater Installation/Repair Near Me - El Cajon, California

Carini installed a new whole house electric heat pump/AC at my home yesterday. I have solar on the roof and generate more electricity than I use, so switching from gas to electric was a no-brainer. Carini's pricing was very competitive and there is currently a $3,000 Tech Clean California rebate on these high efficiency heat pumps, which sweetened the deal even more. The salesman offered me 3 different options with a sizable range of prices based on efficiency. The lowest efficiency system that was offered was still highly efficient and was a screaming good deal, but I chose the highest efficiency system available because I plan to buy an electric vehicle and don't want any ongoing out-of-pocket costs for electricity. The installers, Haik and Brett, arrived at 8 AM as planned. Other than answering a few logistical questions, my intervention was not required. The installers were neat, respectful of my property, extremely polite, and their installation was impeccable. My new system is quiet, occupies significantly less room in my workshop than my previous gas heater, and the outside unit is much quieter than the previous one. They repurposed the Honeywell electronic air cleaner from my old gas furnace and they thoroughly washed the filters at no charge. A few years ago, Carini Heating and Air installed Fujitsu split units in my bedrooms. Both units share a common compressor. The units are extremely efficient and enable me to heat or cool the bedrooms at night without having to heat or cool the entire house, resulting in significant cost savings. There was a minor refrigerant leak a few months after installation, which Carini remedied immediately. These split units have performed perfectly over time. I highly recommend Carini Heating and Air. read more

2 weeks ago we used a company called Comfort Bros who flushed our water heater tank for maintenance purposes. After that, my wife I noticed the pipes in our walls were humming every time we turned on the water from our faucets, showers, or outdoor hoses. We called Comfort Bros back and told them the problem. We had to wait a few days for the same plumber to come out and diagnose the problem. When he came over, he listened to our walls and he said he didn't know what was the exact problem or how to fix it. He tried one thing, but it didn't resolve it. He told me I may need to buy a water filtration system and that might fix it because it could be mineral deposits in the pipe. He showed me the cost of a water filtration system from Comfort Bros. It was over $8,000. I said the noise never occurred before he did his work a couple of weeks ago. He said it could just be coincidence. My wife and I stayed paranoid about what was going on with our pipes and how much damage it was causing long term. Then we called Carini who was able to send someone out the same day I called. Adan came out and he listened to our story. He then listened to our pipes humming. He checked our water pressure, checked our water line, our water heater tank, then he was able to resolve the problem. He kept going and trying to troubleshoot the problem even though at first he didn't know what was causing the noise. He fixed it with ease. I asked him how long he had been working in plumbing and he said 12 years. He explained to me why the noises may have been happening after the tank flush by the other company. Adan was knowledgeable and I appreciated his motivation to resolve the problem. Carini has a great plumber on their hands. Thank you, Adan. read more

Such a nice experience with carini air and heating. Max was a great sales agent for the company very knowledgeable and told us everything we needed to know. We purchased 2 ​energy efficient ​Mitsubishi split type air conditioner & heater. ​We were lucky to get an appointment pretty quick and it only took a day for all the installation to be carried out. The installers an electricians were polite and very nice. They cleaned up everything and left nothing behind but the directions and the how to information Great job guys! Thank you! read more

Carini Home Services - El Cajon - Mitsubishi split type air conditioner - Water Heater Installation/Repair Near Me - El Cajon, California

Elkan is the best. He had a helper named Chris who was great too. My elderly Mother was without air conditioning the past few months after having a new system installed by John Stevenson Heating and cooling a year ago. After charging over $800 to evaluate and do nothing (I complained and they knocked it down to $700. Carini only charged $89) they said if they did it it would cost 7-8 thousand dollars and we needed to call an electrician. The electricians I spoke to said we needed to go back to them. Carini came in and saved the day and it ended up being under $1400. Working great!! Thanks Elkan and Chris! Also, thank you to Arianna and Kristin at Carini who were working so hard to get us taken care of. Great people! Highly recommend. read more

Last summer we hired Carini to add an air conditioner to a furnace they had installed the prior year. The install was a comedy of errors: 1. They installed the system, but did not properly connect ducting to the distribution box, we spent a month sweltering, while cooling our crawlspace and running up an immense power bill. 2. They returned and reconnected the system, but the house would not cool down. 3. They then told us the fix was to replace all ducting, which we did at considerable expense. This did not fix the problem. 4. They came out again and tried to balance the air flow, but did not resolve anything. 5. Eventually they found they had set the unit to run the fan at minimum speed, so no air flow was reaching the house.once they increased the fan pan speed, the noise started cooling. 6. Even after all of these fixes, the system is barely able to keep up on warm days. On top of their other mistakes, they likely undersized the system. Each failed fix involved multiple days of waiting. I was told they were prioritizing new clients over repairing my botched install because they had made appointments with the new clients, and didn't want to reschedule. This past week the unit shut down due to the condensate sump not draining. They could not come out for a few days, so I had another HVAC contractor flush the line to get the system working. Carini sent a technician for our scheduled maintenance service. I shared that we had remedied the sump issue, and he didn't need to take action on that step of the service. Today Carini called to tell me they would void my warranty if I hired another HVAC contractor to work on the system. I would recommend against others using this company. They seem to not know what they are doing in terms of sizing and installing systems, and clearly are not interested in supporting their customers or providing prompt, effective service. read more

Quality service from Javier! Great guy, very knowledgeable. Requesting additional services already.

Nice enough of a company- Licensed plumbers, 24/7 assistance, availability of appointments. But wholey-moley are they EXPENSIVE. No free estimates, and then they'll drop a $300-$400 an hour labor charge on you. Know this BEFORE you have them come out !!! Zero joke, ASI's estimate was half... HALF the price. I was almost jaw dropped, but had to laugh when I heard the number. The company has this idea that they may not get hired for every job, but they scoop your fee for coming out, and every now and then, they get a big payday because someone decides to hire them for an unbelievably overpriced job. Again, nice enough people on the phone and in person, but having the business plan of many REASONABLY priced jobs versus mayyybe getting 1 in 10 jobs that is insanely priced, is the better way to go. read more

Carini is the BEST. We had a Mitsubishi Air System installed. From John who came over and looked thru the house and explained how the units worked and which room unit was the best fit for the room to the GREAT installers AUSTIN and CHRIS. They informed us of what they we going to do. They used drop cloths, and vacuumed when they finished and were just AMAZING! Thank you Carini. Georgia P. read more

It says free estimates, but it does not state clearly that it is only free estimates for full systems. An estimate is actually $89, to be clear Maybe they should be clear on there wording so people know what their going into from the start and not wait on the phone for a while. read more

20Feb20 JW says "SALES AND SERVICE WITH INTEGRITY" Carini installed a whole new hi efficiency HVAC system and ductwork as part of a SDGE energy retrofit program in 2025 meeting the highest SDGE & CA T-24 standards, maintaining the system since. Fast forward to a few weeks ago.. We Discovered water damage to walls & ceiling below HVAV FAU. Called Carini & they sent a tech out who discovered a kink in the condensing fau drain. Whoa.. They stepped up and took over.. Sent out drywall demo crew, realigned & reinstalled the condensate line. Replaced, patched & paint drywall. Made sure the system was functioning properly. Hats off to Nalani, Betsy & Cathy in the office who coordinated and kept me informed of schedule as well as following up. Jesse, Kevin and above all Anthony the warranty service Mgr who made outstanding effort to make sure everything was safe and proper. In short, They honored their warranty... After spending 45 yrs in the construction biz, I can honestly say sales and service with this firm far exceeded the standard. I will share my experiences and offer my personal reference thru this Yelp post. Thank you to Gabriel Carini and crew.. read more

I recently had my HVAC replaced. Many thanks to Carini Heating, Air & Plumbing for an outstanding job. I appreciated the teamwork from Kathy in the front office; John Bodkin for estimate; Gio & Jesse for installation; Anthony for oversight; and Diana closing the loop in billing - very efficient; impeccable communication. Covid protocols were followed, and all that came to my home were respectful. John listened to my requirements and didn't muddy up the estimate with extras I didn't ask for (or need). He asked the right questions and obviously did his homework on the homes in my neighborhood. Gio & Jesse are the ideal installation team. They arrived early both days; kept me informed throughout the install; cleaned up work areas; and maintained a positive attitude the entire time. I really felt this crew truly cared and my satisfaction was a high priority. They weren't being nice just to be nice. Thanks again, Carini HA&P. read more

Carini recently installed a split system in our back cottage. We couldn't be more pleased. Their salesmen, Carlos and John answered all our questions and made us very comfortable throughout the process. The installers were professional and did a great job. We highly recommend Carini for a new split system. read more

Just called Carini since we needed to snake a clogged main sewer line (easy access point and knew the clog was about 30ft in). Asked the lady that answered the phone what the cost would be. She wouldn't tell me and stated that someone would need to come out to examine it, and there's a diagnostic charge of $55 that would be applied to the repair/service. But she refused to give me the standard (or even approximate) cost to snake the line. Sorry, but I'm not going to pay just to be told some inflated price, then have to pay someone else to do the job. read more

Eric came to our house this morning ~ 15420 Olde Hwy 80 around 8:30am September 10, 2021 We purchased the A/C unit from Carini a couple years ago and it had a problem with connecting the control panel. Eric was professional and we have recommended this company to our Family and Friends. Thank you so very much ~ It is a pleasure doing business with you. Carol Lovejoy 619 316-8431 read more

As many others in San Diego recently, my SDGE bill has increased tremendously. I called Carini to see if they had any ideas on how to lower my costs. I've used them in the past for my A/C. I was transferred to Briton, He was extremely helpful and went above and beyond to help me! I wasn't sure if I had a gas or electric furnace. Briton asked if I had an iPhone (which I do) and Facetimed me so that he could assess it with me. He also looked in my attic-type space the same way. I was thrilled with the knowledge and help he gave me! You're awesome, Briton! I'm grateful for your assistance! read more

We were given an appointment date soon after we requested it. AJ arrived on time and was very professional. He was thorough, efficient, and gave helpful advice. The plumbing work was done perfectly and the site was left clean. We are 100% satisfied. Thank you! read more

Carini installed our ductless system a few months ago. First of all, they were very flexible with our schedule. We have 2 toddlers who are always sick, and because of that, we have very few days off. John ending up coming to our house early so we didn't have to take off any time from work. After the install we had a few issues with the AC system in our living room. We initially were not happy but they came out and rectified the issues. We haven't had any issues since. Thank you for taking care of your customers! read more

Highly recommend. They did a great job for an affordable price and worked around our solar.

I'll preface this by stating I'm Carini customer and giving a 3 star rating because I've only dealt with Carini once prior to being assigned overseas, and once after returning from my overseas assignment. After my initial discussions with their salesperson I decided to use their services because they came highly recommended by friends who had used them about a year earlier.  That being said... I sat with their salesman and discussed my desire to install a similar AC/Heat system as the one he'd installed in my friends home.  I had Carini replace my old, out dated, LOUD whole house fan, blow in attic insulation and I decided to order a WiFi enabled dual split AC/Heat system. I'd completed the order just prior to going on an 2.5 year overseas assignment. The system was installed while I was overseas, with my renter (a friend of mine) overseeing the installation process on my behalf.  While I was overseas my renter stated she rarely used the system, and when it was installed she didn't have the installers configure Kumo Cloud because she's not the type of person to use their smartphone to do things around the house such as AC/Heat or use the alarm system. She'd rather push buttons on the wall.  Flash forward to 2019, I returned from my overseas assignment & began to set up the WiFi enabled system Carini installed. Lo and behold I found out I was sold a WiFi enabled system WITHOUT the much needed Kumo Cloud WiFi adapters. As I said previously, I was referred by friends who purchased a similar system. The same Carini salesperson came to my house to tell me about the products they sell and he ultimately convinced me to purchase the system he thought would be suite my home - luckily it was a WiFi enabled system! That being said HOW do you sell a customer a WiFi enabled system without WiFi adapters and not tell them? Turns out I was sold a WiFi capable system WITHOUT the WiFi capability which is COMPLETELY USELESS if one wants to use their smartphone as a smartphone. Now Carini wants to charge $867 for parts, tax and labor (online the WiFi adapters cost $166 each). You simply attach the adapters to the CN105 port on the indoor unit control board then configure Bluetooth and MAC addressing in Kumo Cloud. Buyers beware.  Make sure you're getting a complete system, although if you're relying on the salesperson to sell you a complete system you may have to ask him/her (if you're going through Carini), if the system they're selling you is a complete system.  I wish I knew I needed to ask my salesman if he was selling me a completely WiFi ENABLED system when he sold me a WiFi system! ​ Had Carini sold me a complete system, which I could use as designed, as the salesperson told me I would be able to do, I would have given them a 5 star rating.   Now I sit back and think of the thousands (more than $10k) I'd spent buying attic insulation, a whole house fan, and a WiFi AC/Heat system, parts, tax and labor, and they didn't include the much needed Kumo Cloud WiFi adapters which should have been mentioned/sold to me in the initial order. Had I known this was going to be the case I would have kept research other AC/Heat installers. read more

Honest, punctual, and competitively priced (for the quality of work). The techs are all friendly and courteous, they fully explain and answer any questions, and then they leave the job clean. I've had this company out once for HVAC and once for plumbing and completely satisfied both times. read more

Carini just installed a four-unit Mitsubishi mini-split system in our home and we couldn't be more pleased in every way: the planning/estimating, the installation, the friendly office staff, the installers and crew, and how well the system works. We chose Carini and the Mitsubishi brand mini-split both for the mini-split's reputation as dependable, highly-recommended equipment, and for the clarity and flexibility of the Carini rep who did the estimating, Carlos Esquivel. He was very thorough in his description of the system, what could go where (climbing around the attic on his first visit), our options for ceiling or wall units (we chose all ceiling units), and how many units we would need. We had several other estimates from other companies, and Carini seemed like the best choice, priced fairly, and with firm date for installation on our timetable (a couple of weeks out from the final estimate). Given that this was in the midst of the Covid-19 pandemic, all workers were masked, careful in their interactions with us, and very respectful of our home. Carini workers arrived on time, led by their expert installer, Gio, and quickly started to work after double-checking all the installation details with us. Even though the installation involved cutting through drywall ceilings, their carpenter was very careful and as dust-free as possible. Daily cleanup was excellent by all the workers. While there were a couple of small issues (drywall patches, electrical) at the end of the installation as might be expected in an older home. Carini was quick to contact their workers who promptly and happily made the corrections. Communication with the lead installer Gio was excellent during the installation, as he would always check with us if he had any questions about our choice of installation options. The installation was completed on time. We couldn't be happier. read more

Second time we trusted Carini . First was when we need to update our heating system and were so pleased with them that when we decided to put in Splits for air conditioning they were the only quote we got . Miguel and his crew were fantastic, courteous, efficient, knowledgeable, helpful, and respectful of our property. They did a great job and would not hesitate to refer them to others . Thank you and it was a pleasure to work with you again read more