Service is slow. The workers drag their feet and aren't happy I come here every once in a while I suggest fast foods nearby is more friendly. read more

Carl's Jr has darn near the best burgers!! Really enjoy their 1/3lb guacamole bacon cheeseburger! If only they would figure out to serve them like a McDonald's double quarter pounder!! Stan. Lose to being the best!! Do have the best raspberry iced tea!! read more

Amazing management. The manager was running the cash register and was the best customer service rep. I have come in contact with in a long time. He really went the extra mile to explain everything to my friend and to ensure that she got exactly what she wanted. The food was excellent, and the service was even better. Excellent place to visit and eat and eat. read more

I used to think the Carl's Jr. was one of the worst places on planet Earth. Their regular meat burgers left me feeling awful, and their green burritos were no better. But then something came along-Beyond Meat, and Carl's decides to offer it in their stores. A lettuce wrap Beyond Meat Burger made me a believer. I still don't like their prices (better have a coupon) or their regular meat, but they do have Beyond Meat-and for that, it's worth it. read more

The staff has always been cheerful and has great energy when interacting with them. Fast food isn't glamorous, but they seem like they're having fun. Thank you! read more

I recently went to the carls Jr. on Marcola Rd. with a friend and I ordered the guacamole bacon burger. The burger was good I was impressed on how fresh the ingredients were on the burger. I usually never order lettuce from a fast food restaurant because it tends to be brown and wilted, this one was not at all. The bacon was crispy and it was seasoned perfectly. I went around the lunch hour rush so they were busy inside but the staff was very friendly and they worked fast to get every order out on time. While there I noticed crew members cleaning nonstop on their down time. The inside was clean and inviting. I will go back definitely. Great experience! read more

Normally I would say this establishment is 2.5, but today the knocked it out of the park. The fries were hot and the food was so prompt it came before I was able to wash up for supper. 5+ today!!! read more

I'm so mad my meal looked like crap if you guys don't like your job get a different one maybe you should of stayed in school and you wouldn't be there I spent 10.18 on a large meal but I got a medium fry and was charged for a large I will no longer be going to this establishment and I will convince my family not to go there if you want a meal made right go to the one on gateway read more

Carl's Jr - This is a large number 1 - Fast Food Near Me - Springfield, Oregon

Great customer service, burger was delicious; however, it had a bone in it. Chocking hazard maybe? For fast food though, if it wasn't for the bone, we'd have given it a 4. read more

Carl's Jr - Baby back rib burger - Fast Food Near Me - Springfield, Oregon

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Seems like every fast food location has varying reviews and I think we can chalk that up to the fact that many part-time employees work at these restaurants and have varying amounts of experience. So, you have to just take a chance every time, unfortunately. I've only been here once, so I will update again if I return. The place was very clean, the employees were very cheery, and they seemed well staffed, and someone was sweeping out front as well. It's always better than seeing a place short staffed. I got the new vegan Beyond Burger and it came out perfect, no problem. For the burger: They have been advertising it non-stop since it came out and I have to commend them on the commercial end for doing what no other fast food burger place has. I almost don't mind if other places don't follow suit because this burger is so good AND REALISTIC as it is that I will just keep returning! I forgot to take a picture in the mist of excitement but just picture a regular burger (maybe less thick than their ginormous patties) or look at their instagram page. read more

This is the third time I've been here and my burger is soggy and old I asked for no tomatoes got tomatoes. Lettuce is wilted didn't want onion either but here it is. Staff is completely nice but this is ridiculous. Gross, don't order a famous star if you want a fresh burger. read more

Carl's Jr - Does this look fresh - Fast Food Near Me - Springfield, Oregon

Ran out of chicken filets 2 hours before closing, ok cool no biggie ordered the guacamole bacon burger instead. Got home, opened the box and I didn't get any guacamole or bacon on the burger, but it did have plenty of Santa Fe sauce that I asked not to have. At least they got the no tomatoes no lettuce part right. I came thru when there was a late night rush and the customer service was pretty wack but I didn't think that they'd mess my order up this bad smh read more

Carl's Jr - Guacamole Bacon Angus Burger - Fast Food Near Me - Springfield, Oregon

Didn't make me wear a mask, great customer service, highly recommend. Made my order wrong but made up for it immediately and were very nice.

I am French and as such I do like usually traditional meals and as a result, I am not a big fan of fast-food. However, since I've been traveling in US I've been a Carl's Jr. fan. Everything feels the US as you can assume when you leave in Europe. Burgers are just fantastic (not too much fat and just good). I've been always satisfied how clean is the restaurant and how fast and friendly is the service. For that specific Carl's in Springfield, I would say a special thanks to Tiffany M. who served us above the standard required by this kind of restaurant read more

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I got the true Jurassic park experience earlier when I ordered the Primal biscuit from Carl's Jr. That biscuit was so hard it shredded my throat just like a Velociraptor. The roast beef has the consistency of a rubber band and tastes like how Karen seasons her meat. read more

Not a fan, this is usually a last resort for something that is close and cheap. Although the place is always clean and service is friendly. It's just not a place I would recommend. read more

Please, please, please Carl's Jr get the orders correct for once. 4 out of 5 times they forget dipping sauces. 5 out of 5 times my son orders his hamburger a specific way and they 100% of the time get it wrong. It's even on the receipt wrong every time despite spelling out several when ordering!!!! In bringing it up to the window person they said its really hard to explain why this happens. We asked if it's because the burgers ate prepared in advance and they just repeated that it's too hard to explain!!!!!! Gah!!! read more

I don't usually write reviews and I don't like writing negative ones but man was this place bad. I used to eat here all the time before I left for college, but after eating there today I can't believe how downhill it's gone. I payed roughly ten dollars for the number seven combo, without cheese and I got a burger without buns and with extra cheese. On top of that something was seriously wrong with my sprite, it was sour. If I didn't know any better I would assume that someone intentionally messed up my order because I just don't see how it can be so off. Granted I did use the drive thru but still... I even checked my receipt and it's in line with what I requested. I'm more sad than anything about this, but I'm also in disbelief read more

Love the location and the franchise. Wife dragged me to Jo-Ann's across the parking lot afterwards and lets just say I was in the bathroom the entire time. But I will say I have frequented here and that usually doesn't happen. read more

So I have been dying to try the Fish Sandwich at Carl's, and last night I did it. Although their burgers and chicken sandwiches are good, I was SO disappointed in the fish. It may have been the worst fish sandwich I have ever had. The fish was crispy but that is the only good thing I can say. The fish "filet" was so thin and looked like they flattened it with a brick , not like their promo photos at all. It hardly even tasted like fish...more like a crappy piece of fish cooked in the same fryer as the chicken so it actually tasted more like chicken. Please Carl's, rethink this menu offering. It is really substandard in my humble opinion. Stick with what you do well. As for me, I prefer the Fish Sandwich at McDonald's to yours. Thanks for that senior discount though! And to end on a good note, your counter attendants are always really nice and friendly! read more

Customer service at the store was excellent. Cleanliness was to a T. Food was fresh and hot. Excellent experience overall.

I ate here at this location regularly prior to the pandemic as it is close to my house. Most times it was hit and miss. Most of the time it was ... Eh. However, today I got the BEST chicken sandwich and onion rings I've EVER gotten at a fast food chain. My sandwich actually looked like the picture! I was astounded when I opened the box! Everything was perfect, and not just because I was hungry . I don't know what happened to this restaurant, but I am extremely impressed. I couldn't even find a survey on the receipt to let them know how great of a job they did. KEEP UP THE GOOD WORK!! read more

OMG! SERVICE AMAZING! THE GREEN BURRITO! AMAZING! We come here all the time but now that they have changed the burrito menu yuuuuuuummmmmy! It's like a homemade burrito! Everything fresh and huge! read more

This Carl's Jr has hired a new store manager who has turned this store right side up and back on its feet. Customer service was amazing with a young gentleman at the cash register and the food came out extremely fast. You can't go wrong with Carl's Jr charbroiled burgers. Don't mind those other reviews. read more

Great place and friendly employees fries were hot and ready and burger was delicious! I loved it

Food is good. Every time I ask for no onion and pickle they always still put it on. I have to lie and say I am allergic in order to get them to not put it on. read more

I agree with John. I've tried several Carls, but this is the only one where I felt quite sick about five minutes after eating. Avoid this one like the plague! read more

I would give 0 stars if that were possible. Your order is always missing items you ordered. The absolute worst fast food place I have ever gone to. I have patronized it at least five times in the past year. Every single time I have to go back to the manager who tries to tell me they are training people or just simply did not put in what you ordered. I have made decision I will NEVER go to Carls Jr again. read more

"Awful!!! Aside from the food itself, I'm currently still waiting for my food...30 minutes after we ordered it. Turns out they LOST OUR ORDER!!! ....food has just arrived and it's wrong. Never. Ever. Again. Their solution? Offer us cookies. Nope. Never!" read more

always love the service. usually a burger guy but today I tried the new green burrito menu. had a grilled steak burrito. I was a little hesitant because it was not cheap but man it was great. large and delicious. I'm a big guy and I'm full. all the ingredients were real food. beans not bean flavored paste etc. sooooooo good! my wife had the green burrito and it's was also kick ass. good job folks!!! read more

My wife and I and our foster child went here for lunch we noticed a dog locked in a car with all windows up and it was 80 degrees . My wife and foster child went inside I called the police for the dog the owner of the car came out a started using foul language nonstop and trying to fight me . Then a employee named Crystal came flying out of Carls' Jr and called me every name in her foul language book in front of my wife and foster child . The employee came out because it was her dog and of course she was on the clock working but came out anyway calling me a customer nonstop foul words. Not one Manager or supervisor came to stop the employee but a supervisor watched from inside the store and did nothing . I talked to the supervisor in the store but he never talked to the employee or did we get a apology at all . The car owner left and then police showed up . We will never visit this Carl's Jr again a Manager called me and said Crystal is a 10 year employee so you know she will not get a talking to about this so stay away it seems foul mouth employees are welcomed here and Supervisors can't do there job period and customer safety is non existence here . read more

Would rate no stars if possible when me and my gf went to this place and ordered combo meals cashier: Ashley w charged us each item separately not as a meal so from this day forward I will never go to this one ever again read more

Monday 9/4/17 9:50 AM - Pulled up and ordered breakfast and was told by Mariah that they were just baking their biscuits, so there would be a 4 minute wait. Waited almost 10 minutes and no food yet. Went through the drive thru and asked if my order was ready. Mariah (employee) started to debate with my on the wait time stating that it was 8.5 minutes and not 10 minutes. I asked if she could possibly throw in potato nuggets for my now 13 minute wait. Mariah proceeded to ask me "Is it really that a big of deal having to wait" I then asked to have my money back to which she responded that she was unable to do that. Got home and the order was short 2 biscuits. Mariah rolled her eyes. kept shaking her head at me. Mariah was more interested in being rude and disrespectful than giving me my correct order. Poor Service, AVOID Carl's Jr on Marcola Road in Springfield, OR. AVOID AVOID AVOID read more

What an expierience that was!!!! After Church recently my son and I stopped in for a bite! I ordered a simple burger,Hard to screw up Right? Wrong!!!!!! The food showed up ,,I opened the paper it was wrapped in,,It looked as if some one had scraped it off the counter into the wrapper,I sent it back to a very resentful shift manager,She returned with the same mess scraped onto paper,I sent it back and asked for a refund,,The middle ages Hispanic lady clearly did not approve of my request...Eventually she returned with said refund,,As my son continued to eat,,,,I reveiewed the bill,It was way too much($3.77) I again called over the clearly exasperarted shift manager again,She told me firmly that there was no overcharge!!! I then asked for the franchise owners info,,,After some time,she returned with a fake 800# and she had recalculated the bill showing a third amount that was even more inaccurate,,all in all ,,She gave me a false name for herself ,a fake 800# and a fake# for the franchise owner,,As I was leaving ,She said full of spoiled child,"Have a nice Day""""Should you eat there? Never did hear from the franchise owner,Probably overcharging is common practice..... read more