Finally got the nerve to come in. Massive nonstop drive through with clerks outside working the line of cars... holy cow. Ah, inside is so much nicer. We didn't realize it at first, but there is a corridor going between a section of booths that is supposed to be the service queue. Thankfully it was POLITELY pointed out by the more familiar patrons, so we got in line. The menu is an easy read, nothing complicated here and the staff is very friendly, and apparently very aware that we were newbies here, all in good natured chat, this place is starting to feel very friendly. Placing our orders we take a booth and there are flowers in vases on the tables! Looking around, this place is very clean, like REAL clean. There is even staff that hang out in the middle of the dining room looking around. When they see a patron leave, the staff grabs some kind of wipes and wipe down the table that was just vacated. The feeling here is that this is an elevated food establishment. Like a crossover between a full service restaurant and a grab-and-go place. A cheerful individual brings us our tray and makes it seem like he was glad to do so. This is so different from the energy outside that gives the appearance of a 3 lane highway during a traffic jam with staff working the line. However, while we are sitting there eating we do see the line moving along not too slowly. The parking for dine-in was plentiful and the interior is also well lit as well as very clean. The food is good. The chicken is hot and moist, lettuce and tomatoes cool and fresh. I don't like pickles so that was no problem to leave off. The fries are like round waffles. Not my favorite style but tasty enough. Overall, a good experience in a relaxed environment. read more

Chick-fil-A - Fast Food Near Me - Springfield, Oregon

Always smiling and helpful crew. This is a clean and well lighted, comfortable place to eat. It's my elderly friends new favorite. I like the spicy sandwich with all the veggies and he wants plain original. Might be interesting to have more sides, I'm thinking greens or other veggies. read more

Everything you'd imagine the first day of a chik-fil-a opening! While it was crazy busy, workers did their best in making sure everyone received the correct order and were calm as much as possible. The chicken nuggets and Mac n cheese were really hot! The chicken sandwich could have been hotter. The dine-in was beautifully decorated and clean! read more

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2nd time in the last 30 days having breakfast here (which is my favorite bfast place) And the quality just seems so lazy. I reached out to the team through the app about my first bad experience to keep it private but after having another, I needed some other perspectives.. Last time the food was undercooked and soaked in oil. This time, my parfait (that i asked for the fruit seperate for my daughter), they gave me a medium sized full cup of yougurt, THREE tiny blueberries & ONE full strawberry (just cut into 4 pieces) lol.. $5.09 I asked for the fruit seperate bc my daughter is getting used to yogurt but like... REALLY?? Ive asked for the fruit seperate before so i could eat the parfait later but i def didnt get that lol On top of that, whoever was putting the chicken minis together, didnt even TRY to put the chicken in there. The biscuit is barely opened and chicken just completely out. It started out a great day, the staff was nice, they even gave us some flowers... but yet again... the food read more

Chick-fil-A - Chick-n-Minis- they didnt even try - Fast Food Near Me - Springfield, Oregon

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We finally made it to the new Chick- Fil-A. Yay! My husband and I have been wanting to come here since they opened. The service was quick and friendly. I had a Grilled Chicken Cool Wrap - spicy, with a large order of Waffle Fries & a large Sprite. The food was freshly prepared & delicious. The one negative was that it was so cold inside that we had to leave our coats on, and the Fries got cold quickly. read more

Chick-fil-A - Grilled Chicken Cool Wrap, Spicy with Avacado Lime Ranch & large Waffle Fries - Fast Food Near Me - Springfield, Oregon

Had lunch there and the food was great as always. Christian was unbelievably helpful and made sure that my order was handled correctly. He went above and beyond, many thanks. read more

Pulled up craving salvation in sandwich form. Root beer float flowed like holy water. But not ONCE did anyone say "my pleasure." I said "thank you" five times like I was casting a spell. Nothing. Not even a pidly, "no worries." Felt like telling your crush "I love you" and they hit you with a "thx bro". 2 stars, cornball Chick-fil-A. read more

Chick-fil-A - Me when they don't say my pleasure... - Fast Food Near Me - Springfield, Oregon

2nd time to this location and honestly disappointed. Was excited to have a Chick-Fil-A in the area because they have always been so good. But...... not this one. The fries weren't even full not to mention a raw one in it!! Barely warm. Came through the drive thru about 6:15 on a Friday night. Time wasn't bad at all but if they don't step Up their food I won't be back. 1st time I went was right after they opened and I wasn't too happy then either. read more

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I've been a fan of the chicken sandwich and spicy chicken sandwich over the years and like some of their sauces especially the Sweet and Sour Sriracha. Perhaps it is due to the newness of the location and the store's footprint, but, it is tight and crowded. The ambiance was lacking and was pretty sterile. The necessary signage was small and hidden behind the masses of people waiting to order. We ordered through the app due to the massive lines and it took about 25 minutes to get our sandwiches but the food was excellently prepared. The staff have a steep learning curve to climb before this location will become successful. They can definitely get there, it just might be a while. We will be back but perhaps we'll wait a while as they work out the kinks and the excitement dies down. read more

Beautiful new building, we went opening day. The drive thru (even with how long the line was) was way quicker than expected! The employees were calm and very friendly. The food was hot and fresh, they remembered all of our items and sauce! They get an A+ from me and my family! Very excited about finally having one in town rather than 1+ hr away! read more

Chick-fil-A - Cow plush - Fast Food Near Me - Springfield, Oregon

The inside was super cute, I liked the real flowers on the tables, and the service was decent. As for the food, the sandwiches were okay, not my favorite, and the nuggets weren't all that great to me, at least for a fried chicken place's standards. My boyfriend and I decided we don't really feel like going again. But it wasn't that bad. read more

First thing, I love a free breakfast sandwich! So don't get me wrong when I say, " I had a sausage biscuit sandwich" it literally pulled all of the moisture out of my mouth and left me wishing so hard that I had a drink! I almost choked. So if you're going to get one of those sandwich's definitely get something to replenish the saliva depletion! Lol Or perhaps a dipping sauce, that could work too! read more

I look at the line of cars that never shortens and I ask myself, why? There is nothing special about Chick-fil-A. Nothing. I think it must be like so-called first-class flying. Coach is so awful that a normal seat and normal cheap meal feels like a luxury in comparison. Chick-fil-A is lucky to have as competition such contenders as McDonalds, Taco Bell, and Carl's Jr. A plain old chicken sandwich tastes like haute cuisine next to garbage. Line up! read more

I came through for waffle fries and to get my niece some chicken. I'm not the biggest fan of Chick-fil-A chicken, just since it is sweeter than I normally like. But the staff here is so friendly. The line moves so quickly. If you like other Chick-fil-A restaurants, you will like this one too read more

I opted for the dine in, although I think the wait time would have been about the same. Lines were long no matter which I chose. If you have ever been to a Chick-fil-A you know they usually keep the lines moving. So it's not that big of a deal unless you want to be a complete Karen. I got my usual #3 which is the nuggets, with fruit, and a drink. It would have been nice if I checked my bag before leaving. I didn't receive my fruit cup. I was looking forward to it too. I guess next time. I also really like their honey mustard sauce. It's so good. I usually also get their diet lemon aid. I didn't this time. I didn't see a kids playground, doesn't mean it's not there. I didn't explore. I just thought it was unusual, because most I have been to have had them. It is beautiful inside. Very friendly service. I have yet to go to a Chick-fil-A that has crappy service. Been to some that were dirty. But never crappy service. Those were in Southern California though. Will most likely be back since I don't eat at too many other fast foods besides this place. read more

Went lunch time last week! Lots of people . Ate inside. It was super clean and staff was quick to clean tables. Customer service was a breath of fresh air! Lines moved very fast, even watched the drive thru at our booth. Well oiled machine in just a few days of operation! Had the spicy chicken and the hubs had chicken tenders. Sooooooooo good! The fries were the bomb too. Can't wait to go back! read more

We were first timers to Chick-fil-A and our experience was a great one. Our food was delicious and hot, customer service was exceedingly high, and restaurant was clean for being so crowded. We enjoyed it and will be back. read more

I thought I give breakfast a chance, because I like the chicken sandwich. Boy was I wrong. The bowl with bacon and eggs and potatoes was mediocre at best, it came with a drink and I wanted coffee and requested decaf, the girl at counter said they don't serve decaf, I ask if she could suggest to have some available and could she tell the manager my suggestion, she said she was one, I couldn't tell if she was, she dressed like all of the employees and her name tag said otherwise. For price was not worth the amount I was given. I read more

Freaking awesome food and service! For being fast food they are the best! I highly recommend the grilled nuggets!

Absolutely delicious as usual! Super nice customer service and great job keeping the drive thru line moving! Looking forward to my next meal. Keep up the great work :) read more

For a chain known for speed and efficiency - this place still can't seem to get the drive thru right ....

Great, consistent food with little wait and cheerful employees. Great addition to Lane County. The hype is real !!!

Amazing food, best chicken I've ever had! Right when we pulled up to the window in the drive thru we didn't have to wait a second, they were there immediately with our food. The inside of the restaurant is so clean, and there's plenty of seating. The dragon fruit pineapple lemonade was also amazing! 10/10 would and will come again. read more

Fast food done well. I just like this place in general. It's clean and new here. The service is outstanding as usual for a chick fil A. Food was fresh and hot. I had a salad and it was crisp. Manager came by to check in with us. She brought my daughter an ice cream cone. Enjoy! read more

So glad they are here. Sometimes the fries are kind of hard, but the chicken is usually very good and tasty.

Good food & fast & efficient! I love the kale salad. They also serve soup. The chicken is real chicken; super tasty!

Had the plain chicken sandwich. Toasted bun yes..chicken YES crispy outside juicy tender inside excellent. Pickles were sad. Took home put mayo on it with Boars Head pickles. Chicken Nuggets were excellent as well. read more

I had the worst chick fil a experience i've ever had, first off the guy in front of me was adding to his order and instead of moving him up and taking his order further up the line to allow the second lane to continue merging they kept him there causing huge delay the other line was moving way faster, then when i finally got my order which was already getting cold i had to drive all the way back to chick fil a when i realized they didn't give me any sauces and now ill be eating my cold food. very disappointing read more

Barely any wait. Excellent chicken sandwich. Friendly helpful and patient staff. Cleanest fast food place in lane county. Fries are top tier with their signature sauce. Peppermint shake was an awesome winter treat. Came back for breakfast chicken and biscuits and that was even better. People complain about the location due to traffic but even with the construction next door the wait both times was 15 minutes tops. The chic fil a team here is absolutely killing it. read more

So happy that the nearest Chick fil A is now a 5 minute drive from my house rather than an hour and a half. Great location, very kind, helpful employees, clean store, orders are always made correctly. read more

The food was amazing as always, but the service was horrible! I've never had a bad experience at a chick fil a, until today. Laurel was taking payments and handing the food out. Didn't acknowledge me once when I came up, asked me what my name was when I was the only one in the drive through at the time. After she handed my food to me (not saying anything), when I thanked her she gave me a dirty look and turned away without saying anything. I'll be seriously reconsidering coming back. read more

If they aren't gonna add the sauce they should probably ensure they put your sauce in the bag could've just made a plain chicken sandwich at home read more

I had the spicy chicken deluxe sandwich with waffles fries. Both were delicious. I used the honey mustard sauce on both my fries and sandwich. The sauce was tasty but it was hard to spread on the sandwich because of its thickness. The seating areas were dirty. I didn't see anyone wipe down the tables or the seats. I was just about to get my order when this dude with really long hair was flipping his coif around close to my table. It seemed very unsanitary. Fortunately he left before my meal arrived. read more

Service was good. I took my granddaughter here for lunch because she likes their chicken tenders. I had the grilled chicken sandwich which was not good. My sandwich was cold when I got it. No sauce, I wasn't asked if I wanted sauce on my sandwich. This was my first time here so the hoopla is not worth it. My granddaughter who is 13 rated it an eight I gave it a three. I will never go back. Carl's Jr.'s is the best by far. read more

Was just average.33.00 for two of us to have lunch. I thought the grilled chicken club was very small. The wife had a wrap that didn't seem to have much in it but lettuce hardly any meat. The shake I had tasted just like McDonald's. I don't get the big deal. read more

Come through the drive thru at night and try to figure out how the way they take/hand out orders makes any sense. I dare you.

Am normally a huge fan of chic fil a but went for lunch on Monday, ordered a salad and sandwich meal in the drive thru, for some reason I was the only vehicle asked to pull aside and wait for my food, counted 32 vehicles that got their food and drove past us, then with no explanation and our food finally handed to us, everything was cold. I do not enjoy arguing with high school students so I just accepted the loss and headed home. Not a huge fan anymore unfortunately read more

Meh. Skimpy sandwiches. Might be an issue with corporate, or just luck of the draw for both my partner's sandwich and mine. Fries were stale. We caught the worker who helped us at the end of her shift and she was understandably tired, but unnecessarily short with us. read more

First time trying Chick-fil-a and had a wonderful experience. Landon was super friendly and very helpful. We chose to dine-in and the atmosphere was enjoyable. Food was delicious! We will definitely be back soon. read more

I have had better chick-fil-a elsewhere. I ordered the nuggets and they were over cooked and some pieces were burnt. I ordered a meal and wanted soup as the side instead of potatoes. I was given both, so charged extra for something I didn't want. My husband said his chicken club was ok but nothing to go out of the way for and the fries were salty. read more