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    Carpoint DFW

    3.0 (20 reviews)
    Closed 9:30 am - 6:00 pm

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    2013 GMC Sierra HD DURAMAX DUALLY
    A. F.

    These guys were amazing to work with. I have been looking for a diesel truck for awhile and flew out to Dallas from Az to go test drive a 2013 GMC Sierra HD Duramax. Carlos the owner offered to have me picked up from my hotel and I gladly accepted. They picked me up first thing in the morning and took me to the dealership and let me take the keys to the truck all by myself and I took it for a test drive. After about 10 minutes of driving the check engine light came on. I took it back to Carlos and we found out the code was for a failed fuel rail sensor. Carlos knew I wanted to buy the truck and start driving back to Arizona right away because the next day was thanksgiving. Carlos the owner personally rolled up his sleeves and got up in the engine bay and started taking out the bad sensor. I knew Carlos didn't typically do this type of thing all the time which made me appreciate him so much more. I'm not trying to say he's not a diesel mechanic but that he normally has his shop mechanics do all the work. He could have easily asked one of his workers to do it and he could of gone back Into his office but no he didn't. He wanted to help me get this problem fixed ASAP. Once the failed sensor was out he realized he didn't have the correct one in stock. I told him there was an auto zone just down the street that might have the part and he said to me, "oh no I don't want to put a cheap after market sensor in the truck, we can run to the dealership and get the exact replacement". (The dealership was almost 40 minutes away). I was taken back. Carlos wanted to have the best parts replaced and didn't care if the dealership was 40 minutes away. He wanted it done right. I gained a ton of respect for this man. Once we got the new sensor he got it installed super quick and the engine code went away and I got on my way back to Arizona. I can't thank Carlos and his team enough for making this truck buying experience so awesome and stress free. I didn't have to worry about any salesman tactics or pressure at all. The price was right on point and I couldn't be happier with my diesel. Thanks again guys!

    2014 Ram 2500 Laramie 4x4 Diesel
    Chris P.

    I will definitely be a returning customer! These guys are great and make buying a vehicle quick and simple just like they say. Great atmosphere. Rojo and Carlos were extremely helpful. Highly recommend this place.

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    2 months ago

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    11 months ago

    great staff specially the guy who cleans and works on trucks overall great place deff recommend if looking for good trucks at good price

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    6 years ago

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    16 years ago

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    Carlos C.

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    10 years ago

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    Review Highlights - Carpoint DFW

    I can't thank Carlos and his team enough for making this truck buying experience so awesome and stress free.

    Mentioned in 7 reviews

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    Town North Mazda

    Town North Mazda

    (231 reviews)

    I had to go to the Mazda Dealer for a reprogramming of my key fobs, and just happened to choose…read morethis one due to it being close to me. However I have to say the service team: specifically Victor and Perry (Service Mgr) were great throughout it all. I will say at first I was a bit annoyed because I had an appt scheduled one day and the people on the phone told me incorrect information when making my appt. so I wasted my time to go out there in the middle of my workday for no reason. Only to get there and then tell me I couldn't have it re-programmed. Where some places would've probably just programmed and may have left you stuck. As Mazda vehicles require 2 "good keys" to reprogram, and one the process is started it deems your vehicle immobile if it doesn't pair. Victor and Perry took the time to explain to me the chances of the other key not programming and all my various options and costs associated with it, so I could make the best decision for myself on what I wanted to do. Victor and Perry kept me updated throughout the whole process, and thankfully it all worked out. What I appreciated besides the communication with Perry and Victor is the fact that they took the time to explain in lamens terms the whole scenario and possible consequences of them doing the programming. I know some places definitely would've just gone ahead and if it didn't work, forced you to buy the Mazda mfctr key through them which is like $300. I also chatted with some of the sales guys while there, and they weren't pushy just talked about the feature of my car versus some of the other models. I would definitely recommend them and will be back for servicing or if I choose to upgrade my car. Thanks for making what could've been a nightmare of a process, a great experience Victor and Perry!

    We had a GREAT experience at Town North Mazda! After visiting multiple dealerships during our car…read moresearch, this was by far one of the smoothest and most professional experiences we had. Ash Galoyan and Zack Alia was incredibly patient, honest, knowledgeable, and never made us feel pressured. He took the time to answer all of our questions, kept communication open throughout the process, and worked hard to help us get a deal we felt good about. The finance team were also great to work with and made everything straightforward and transparent. We purchased a 2026 Mazda CX-5 Premium Plus AWD and really like it so much already! The vehicle was spotless, the process was efficient, and the entire team treated us with kindness and respect from start to finish. If you're looking for a dealership that values customer service and professionalism without the typical high-pressure tactics, we definitely recommend Town North Mazda. Worth the drive from Louisiana for us! Thank y'all again for such a great experience!

    Toyota of Richardson

    Toyota of Richardson

    (823 reviews)

    North Dallas

    Went to get my 2025 SUV serviced for a few things including maintenance and my advisor was Vlad. At…read morefirst the man was splendid, well manner, somewhat helpful. After waiting a few hours and watching some of the other customer leave before me when they just arrive. I saw my advisor walk towards 4-5 the other customers before and escort them to the front desk. I waited about 30 minutes, then I went to front desk myself and ask if my vehicle was ready. She said yes, it been ready. I thought to myself, did he forget about me or just skip me.

    Bought a used car recently from them. These are snake oil salesmen. Especially some dude named…read moreJacob if I remember his name correctly. He is/was the manger or whatever. Kept interrupting my wife when we were trying to ask questions. Extremely arrogant too and told us he's a pro at this because he grew up in the car industry. Cool story bro but no one cares. The customer DOES care about how you talk to them and treat them. They will finesse every dime out of you and charge you for THEIR expenses which is ridiculous so do not fall for it. Pro tip: do NOT under any circumstance tell them how much of a monthly payment you would be ok with. This is a tactic dealerships use to squeeze every dollar out of you without negotiating the price. Last thing: they told me they would take an outside lender for a loan, but when we were trying to buy, Jacob the douche told me that they don't and only use their bank of choice or whatever. STAY AWAY. you'll thank me later

    Reliable Chevrolet

    Reliable Chevrolet

    (365 reviews)

    I've been working with my service advisor Bill Mullen since 2012, and I honestly wouldn't trust my…read morevehicle with anyone else. Over the years, he has consistently provided exceptional service, honest recommendations, and a level of care that's hard to find these days. My vehicle is paid for and I continue to bring it to the dealership where I purchased it for quality care service. Bill takes the time to explain what's going on with my vehicle in a way that's clear and never overwhelming, and I've always felt confident that I'm getting the best advice--not just what's convenient. His professionalism, reliability, and attention to detail are unmatched. It's rare to find someone you can truly rely on for something as important as your vehicle, but he has earned my trust time and time again. If you're looking for someone knowledgeable, dependable, and genuinely committed to great service, he's the one you want. Highly recommended! Gidget

    This was by far the easiest car buying experience I have ever had. Keith Collins was a terrific…read moresales rep. Kareem was exceptional in explaining everything as we moved along through the process. We were not kept waiting at every turn and i was not exhausted when it was all complete. Finally, and this was a big deal to me, they played great classic rock throughout the entire building. I felt like they had gotten ahold of my iPod. Guess who is going back for his next car? This guy!!

    Lute Riley Honda

    Lute Riley Honda

    (496 reviews)

    North Dallas

    I replaced my battery and it gave me an error code which knocked out my radio. I googled for an…read moreeasy fix that didn't work. Brought the car into Lute Riley Honda and Bobby a service advisor and two minutes later...I have my radio back and they didn't charge me. Thanks Bobby

    I just wanted to start by saying my salesman and the manager of the finance department was amazing!…read moreThey listened to me about what I wanted and got me into my dream car! A little backstory- I bought a 2025 jeep compass limited from them. Not even three days after getting it some lights were appearing on my dash and saying it needed to be service. Not a big deal right?? Wrong! After taking my jeep to Jeep dealership they told me something was wrong with my car and it needed to go in the shop immediately (my car was deemed unsafe due to some codes that were popping up). I called my sales person to tell him my car is in the shop and the jeep dealership has no cars to rent out to me. They told me they couldn't help me due to the fact is in not a Honda car so they can't give me a rental. My Sales person did everything he could to help me out with this situation which I appreciate but it was unacceptable for them to sit back and not help me out! The car was deemed unsafe I couldn't drive it. Finally Jeep gave me my car back this morning but they did say that Honda didn't do any maintenance to the car thar needed to be done so now I have to come up with the money for the services they should've done to the car.

    Texas Cars Direct - She wants me to buy this for her Dad

    Texas Cars Direct

    (97 reviews)

    North Dallas

    I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

    I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

    Carpoint DFW - car_dealers - Updated May 2026

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