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    Carpoint DFW

    3.0 (20 reviews)
    Closed 9:30 am - 6:00 pm

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    2013 GMC Sierra HD DURAMAX DUALLY
    A. F.

    These guys were amazing to work with. I have been looking for a diesel truck for awhile and flew out to Dallas from Az to go test drive a 2013 GMC Sierra HD Duramax. Carlos the owner offered to have me picked up from my hotel and I gladly accepted. They picked me up first thing in the morning and took me to the dealership and let me take the keys to the truck all by myself and I took it for a test drive. After about 10 minutes of driving the check engine light came on. I took it back to Carlos and we found out the code was for a failed fuel rail sensor. Carlos knew I wanted to buy the truck and start driving back to Arizona right away because the next day was thanksgiving. Carlos the owner personally rolled up his sleeves and got up in the engine bay and started taking out the bad sensor. I knew Carlos didn't typically do this type of thing all the time which made me appreciate him so much more. I'm not trying to say he's not a diesel mechanic but that he normally has his shop mechanics do all the work. He could have easily asked one of his workers to do it and he could of gone back Into his office but no he didn't. He wanted to help me get this problem fixed ASAP. Once the failed sensor was out he realized he didn't have the correct one in stock. I told him there was an auto zone just down the street that might have the part and he said to me, "oh no I don't want to put a cheap after market sensor in the truck, we can run to the dealership and get the exact replacement". (The dealership was almost 40 minutes away). I was taken back. Carlos wanted to have the best parts replaced and didn't care if the dealership was 40 minutes away. He wanted it done right. I gained a ton of respect for this man. Once we got the new sensor he got it installed super quick and the engine code went away and I got on my way back to Arizona. I can't thank Carlos and his team enough for making this truck buying experience so awesome and stress free. I didn't have to worry about any salesman tactics or pressure at all. The price was right on point and I couldn't be happier with my diesel. Thanks again guys!

    2014 Ram 2500 Laramie 4x4 Diesel
    Chris P.

    I will definitely be a returning customer! These guys are great and make buying a vehicle quick and simple just like they say. Great atmosphere. Rojo and Carlos were extremely helpful. Highly recommend this place.

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    3 years ago

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    5 months ago

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    1 year ago

    great staff specially the guy who cleans and works on trucks overall great place deff recommend if looking for good trucks at good price

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    3 years ago

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    16 years ago

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    Carlos C.

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    Review Highlights - Carpoint DFW

    I can't thank Carlos and his team enough for making this truck buying experience so awesome and stress free.

    Mentioned in 7 reviews

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    Town North Mazda

    Town North Mazda

    3.8
    (231 reviews)

    We had a GREAT experience at Town North Mazda! After visiting multiple dealerships during our car…read moresearch, this was by far one of the smoothest and most professional experiences we had. Ash Galoyan and Zack Alia was incredibly patient, honest, knowledgeable, and never made us feel pressured. He took the time to answer all of our questions, kept communication open throughout the process, and worked hard to help us get a deal we felt good about. The finance team were also great to work with and made everything straightforward and transparent. We purchased a 2026 Mazda CX-5 Premium Plus AWD and really like it so much already! The vehicle was spotless, the process was efficient, and the entire team treated us with kindness and respect from start to finish. If you're looking for a dealership that values customer service and professionalism without the typical high-pressure tactics, we definitely recommend Town North Mazda. Worth the drive from Louisiana for us! Thank y'all again for such a great experience!

    I left my car for service on Wednesday, 7/29/26 requesting some routine service (oil change and…read moretire rotation) plus a warranty/recall work be done by Friday evening at the latest. Greg, the service advisor, even entered the promise date in the system as 7/31 at 3 pm. I got no communication since then and when I went to pick up the car this morning, 8/3 at 8 am on my way to work, Greg, asked me why I came to pick up the car as it is not serviced yet and in fact, it is not even in the queue to be serviced yet. He didn't even offer a loaner car to alleviate the painful situation. It was a rude and hugely disappointing service. I guess familiarity breeds contempt and Greg wanted to keep a familiar, long time customer waiting while prioritizing others. He talks nicely but has poor follow-through. I hope the other service advisors are more professional but I don't have the time to find out. I will be taking it to another dealership for warranty work and routine service from now.

    Reliable Chevrolet

    Reliable Chevrolet

    2.3
    (368 reviews)

    I've been working with my service advisor Bill Mullen since 2012, and I honestly wouldn't trust my…read morevehicle with anyone else. Over the years, he has consistently provided exceptional service, honest recommendations, and a level of care that's hard to find these days. My vehicle is paid for and I continue to bring it to the dealership where I purchased it for quality care service. Bill takes the time to explain what's going on with my vehicle in a way that's clear and never overwhelming, and I've always felt confident that I'm getting the best advice--not just what's convenient. His professionalism, reliability, and attention to detail are unmatched. It's rare to find someone you can truly rely on for something as important as your vehicle, but he has earned my trust time and time again. If you're looking for someone knowledgeable, dependable, and genuinely committed to great service, he's the one you want. Highly recommended! Gidget

    Over the last 20+ years, we have had a few interesting interactions with Reliable Chevrolet in…read moreRichardson. After having a horrible experience trying to buy my very first car in my 20s, I have never been a fan. Fast forward to June 2026, we are in the market for a preowned Subaru Forester for my niece for her college commute. Keywords provided: new driver, college student, first car, and BUDGET. Focus was on a reliable and sensible purchase. Reliable Chevrolet had a 2018 Forester Touring with 104,138 miles listed for $13874. In order to see the details online, I had to enter my contact information. Before we could even get there the next morning for a test drive, I had received 3 voicemails and 2 text messages from their team. We visited for a test drive on 6/29 with Max. The test drive went well without any immediate red flags. Again, my niece is a new driver and nervous with new passengers. Max was extremely patient, which we greatly appreciated. We did let Max know that the car would be in our niece's name, but we would be purchasing it for her. A cash offer. He returns with a quote for $20,440.98! A no go. We said they needed to get it under $15K OTD. We reiterated that we were not interested in any service plans (almost $4000 included in the quote). At this point, we were still being patient. We told Max that we have already located a Forester with our preferred dealership. However, our niece wanted to check out a few others before we finalized the purchase. This is all new to her and a LEARNING experience. Given it too is an 8-year-old Forester, with over 100k miles, it is not likely to be in high demand either. Max returned from the office a second time with a $16K offer. We again said no and proceeded to leave. His manager, Mario came over. We immediately didn't like Mario's aura...aggressive like he was owed the deal and how dare we question him. We reiterated what was already given to Max, and after more stalling, we left. Sidenote: What the team either didn't consider or forgot, we originally viewed the car online, so we had a "Get Today's Price" offer of $17,254.84. A $3,186.14 difference from their original price sheet, FOR WHAT?! This price included an optional $1,995 Reliable Value package, so without the package the price out the door should have started at $15,259.84. During the interim, I received another email from Hewad on the internet sales team. I let him know we had already come and gone from the dealership. We explained that we were annoyed by Mario, and irritated by the attempt to upsell on a car for a new driving college student. Hewad then inquired and was told get the purchase under $15K and we could talk. From 1:15 pm-8:15 pm on Monday, we exchanged messages. Hewad inquired if $14,900 would close the deal. We let him know that $14,900 was better, but $14,650 would close the deal and top the other dealership's option. Again, we were aware that given the year/mileage/trim of the vehicle this out the door/no frill price was well within reason. Hewad responded "Absolutely!! What time can we expect you tomorrow?". We responded with a request that he confirm that he received management approval for $14,650, once that was confirmed we would return to finalize. By 10:30 am on Tuesday, we had not received confirmation. We emailed Hewad again. He indicated that he needed 30 minutes to SEND the confirmation. When we still had not heard from him by 3:00pm, we emailed to give a 4:00 pm deadline. At 3:11 pm, Hewad emailed that he "thought" he had responded...ok sure?!? He proceeded to say that his manager said he may be able to do $15,500 OTD. What in the actual?!? We said no thanks and ended the emails. We then received a text from Hewad asking what if he could do $15K. I reiterated our final number that he had been given a DAY prior. Hewad indicated that they appreciated the offer but would PASS. At which point, I thanked him and moved on. Shortly thereafter, my niece texted that she had received several calls from them as well as a VIDEO text message from Max inquiring if there was anything he could do to help. As it was the end of the month, and they were motivated. Again, what in the actual?!? We were well aware from the moment we started our search it was the end of the month and end of the quarter, that this was the best time for negotiations for motivated dealers. We were not pressed for time nor were we between a rock/hard place. We had and still have the time to get our baby what she wants...within reason . Reliable Chevrolet remains a waste of time. We recommend steering clear when at all possible...if that isn't an option proceed with caution. Good luck!

    Texas Cars Direct

    Texas Cars Direct

    4.1
    (96 reviews)

    I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

    I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

    Carpoint DFW - car_dealers - Updated August 2026

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