This is now the 4th vehicle i've purchased via BuySide Auto/Roadster. Chris Gross is awesome and…read moremakes the process certain, fun, informative and low stress. I just leased a BMW i4 with Chris after sitting through 2 agonizing weeks of terrible follow up from a sales rep at a BMW dealer who couldn't commit on getting a car for me. I didn't argue over price, I said my one criteria was just assure me you get a car quickly for me. No returned phone calls no follow up with me after we agreed on price/terms. Sad. Maybe everyone has hammered dealers for so long for being too aggressive, now they don't seem to really care if they follow up and get a deal done. Weird. Anyway, happy that BuySide Auto exists, is serving their clients well and has been a great partner.

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

After trying to source an ultra-low-mileage 2001 911 Turbo on my own--coordinating PPIs and chasing…read moreemissions details across state lines, only to have the car sell--I switched to a broker. That was the right call. Cartelligent sourced my 2023 911 GTS, and the experience was excellent. David, the founder, knows both the cars and the market. He took the time to understand what I was actually looking for, then challenged my assumptions. That led me to choose a low-mileage CPO car for my first Porsche--a decision I'm glad I was pushed toward. I worked with Christian throughout the purchase and delivery, and he was professional and attentive. The delivery specialist handled the handoff with real care. The entire team was friendly, focused on my needs, communicated clearly, and operated with professionalism end to end. They have the network, expertise, and discipline to navigate the market efficiently--no wasted time, no dead ends. Buying a car, simplified. I plan to purchase a new truck in the fall, and Cartelligent will be my broker again. Highly recommended if you're serious about finding the right vehicle.​​​​​​​​​​​​​​​​

I had a somewhat negative experience working with an advisor at this location, and the experience…read moremade me wary of Cartelligent overall. It seems like it can be good in the right circumstance, but it's worth being a bit careful about it. A friend highly recommended the advisor, saying that they'd saved her a lot of money on her car lease and made the process easy for her. I called and talked for over an hour to the advisor. They were knowledgable and friendly - great customer service. I figured that I may be able to save a little money by looking for a deal myself, but that I wanted to save the time and hassle, so the cost would be worth it. Also, I liked the idea that Cartelligent had access to better deals than I would by purchasing at volume from fleet managers. My plan was to lightly get offer prices myself, compare them to the price Cartelligent got, and then hopefully having validated that they were beating my price sufficiently, I could use them forever and rest assured that it was a worthwhile deal. I reached out to a few dealerships and got opening offers. I was shocked when my Cartelligent advisor came back with an initial price that was worse than three of the five dealerships I'd reached out to, and that was before their $600 fee. When I explained this, they responded a little defensively and asked for proof I had better deals. When I provided it, they came back the next day with an offer $50 a month cheaper than the one they first sent me - a cost difference of $1,800 over the course of the lease! Thank goodness I'd looked on my own and not taken their word for it. The experience shook my faith a bit, so I decided to negotiate with the other dealerships myself and compare. Once I got a bit further into the process, I gave Cartelligent the ability to win my business if they could get to a specific number by dropping their quote a little further. They were unable to do so, so I kept negotiations up elsewhere. Specifically, when I asked if they could get to that number, the whole email they wrote back was "That's awesome. That's a great deal" and that was the last I ever heard from them. With a little bit of work, I ultimately was able to secure a lower price than Cartelligent had before taking their $600 fee into account. Using Cartelligent would have cost me many hundreds of dollars more than negotiating on my own over the course of my lease. At the same time, I was trying to sell my car through them. I did their thorough online process, taking pictures and filling out the form. After it was clear I was going to negotiate a bit and not just take their first price, I stopped hearing about the sale process from the advisor. After the "That's awesome" email, I never heard back from them again, even after asking for updates on the sales process over email. They ultimately never gave me a quote on my car. I think they got mad at me and ghosted me, which I found surprising and unprofessional. It's possible I was able to get an unusually good deal because the EV market is weak right now. The second quote - the one $50 lower - was reasonable, and it did take me a little work to beat it. However, it was clear to me that you should always do your own due diligence and get quotes to check the ones they give you. If you do that, ultimately, you aren't really saving yourself that much work, so I'm not sure the $600 fee is worth it. Edit: David reached out, and we talked about my experience. He sounded as surprised as I was by my experience, and he's looking into it. I was impressed that he would follow up!

This is my second time working with Paul in the purchase of a new car. My most recent purchase was…read morelast week, a 2024 Kia Niro. Paul was able to locate several cars with the specs I was looking for and when I decided which one to purchase, he took care of everything with the dealership. He's very knowledgeable in his craft and is a pleasure to work with! He can save you two very valuable things...time & money!! I highly recommend his services to anyone looking to buy their next vehicle!

I have purchased a lot of cars on my own and once with another broker. Paul was amazing to work…read morewith. He found the perfect car for me and saved me five times as much as his fee. The big benefit was that he did all the work for me. Purchasing my car today was hassle free. I am usually unsure when I get into that room with that finance manager and usually overpaying for extras without negotiating. He told the finance manager what I needed and negotiated the price which was about a third of the original cost. I was in and out in 10 minutes and was so surprised at how fast the process was that I had to ask if I was free to drive the car home. He is also a delight to work with, super hard working, amazingly knowledgable, and a tremendous human. My family and me will never buy another car without Paul fully involved in the process.

If there was more than 5 stars , I would have been more impressed with the fact that they were all…read moreso much helpful and smooth in processing the transaction. I highly recommend them to everyone who decides to buy or sell automobiles.

100/10 recommendation if you are loooking to get your car sold for a SOLID price. Ben is so…read moreprofessional. I'm still shocked!! If you are selling your car i absolutely recommend. I'm telling you. 100%. Beyond fair value. Less than 5 min at my house to writing a check. They go off your blue book offer, and before they even show up TO YOUR HOUSE BTW you can counter offer. They call confirm a time and boom done. Between me putting it in on their website and Ben showing up with a signed check, it was 30 min. He came to me, looked at it in my driveway, started it and checked a few very minor things like tire tread, shook my hand, and wrote me a check. Are you kidding? No test drive with nickel and dime business saved so much hassle for the same $. He was extremely professional, on time and quick, beyond presentable, did the paper work in few min. No exaggeration I'm still shocked. Would 100/10 recommend. Thanks!!! Turned my needing to sell my car into a happy experience.

Just used Jonathan again for the fifth time. He got us a 2026 Toyota Crown hard to find exterior…read moreand interior colors. He brought the car to our house and we signed the papers in our kitchen. Highly recommend him.

Yes. We highly recommend Jon for your car buying needs. Very professional. Organized. Prompt…read more Follows all covid 19 protocols and procedures. It's our first time going with him and my daughter is very pleased with her car purchase of a Lexus Rx 350. Again, thank you so much. Should we need a new car which will be very soon. We'll definitely comeback.

Buying a new car can be stressful, but working with Aaron made the entire experience easy and…read moreenjoyable. From the very beginning, he listened to what I was looking for, answered ALL my questions, and there were a lot and guided me through every step of the process. What I appreciated most was how much time, hassle and money he saved me. Instead of dealing with multiple dealerships and negotiations, he handled everything and found exactly the car I wanted at a great price. I always felt like he had my best interests in mind. Aaron's communication, professionalism, and attention to detail were outstanding! I absolutely love my new car and couldn't be more grateful for all of Aaron's help. If you're thinking about buying a vehicle, I highly recommend working with Aaron. It was one of the best customer service experiences I've had. Thank you Aaron!!!!

Two weeks ago, the engine of my car died. Since I have no knowledge on buying used cars, I reached…read moreout to Aaron for his expertise. My budget was not high but he gave me the same support as he would to a high budget client. Within a day I had two options, Carfax on hand, great pricing and today I closed the deal. Loving my 2010 Ford Flex SEL Thanks Aaron, you are a Rock star! Carlos

Great experience with Direct Sales and Lease!!! Mike is so incredibly professional, fair, honest…read moreand knowledgeable that I've bought 3 cars from him in the past 3 months for my daughter and my grandkids. My husband bought his Escalade V and my Lexus LS500 from him last year as well. Now we're in the market for two more cars. Look no further, he's simply the BEST. FYI, I personally asked him off the two nasty reviews I saw here today and learned they were actually for a different company with the same name in the South Bay!!!! So it's too bad that Yelp can't clarify this. Looking for a car!?! Go get one from Mike.

Knowledgeable, professional, Great Prices, I would recommend using Mike and his staff for any type…read moreof vehicle purchase. I have had great experiences over 10 years, and multiple purchases.