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    Paul Winquist

    5.0 (7 reviews)
    Closed 8:00 am - 6:00 pm

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    Cartelligent

    Cartelligent

    4.7
    (559 reviews)

    Originally, I had heard about Cartelligent from a friend who highly recommended the company, and…read morethen I told my daughter and son-in-law about Cartelligent when they were looking for a new car, and they were very happy with the outcome as well. When I found I needed a new car after not having bought a vehicle for twenty years, I contacted Cartelligent. I, too, am very satisfied with the car, the service, and working with Ethan Sparrow at each stage of the process. Ethan made it very clear from the beginning that he was committed to finding a vehicle that would work best for me, that I would be happy with, and that would fit within my financial parameters. In handling me as a client, Ethan kept things moving and was very professional, always positive, on point, and yet I never felt pressure to make decisions. The process from start to finish was quite seamless and when I came to pick up the car, I appreciated the generous time Dylan took to acquaint me with the many features, including the details and safety features of the vehicle (especially considering changes in tech after twenty years of driving the same car). In addition, Ethan made it clear that he and his team will continue to be available to answer questions as they arise. Ethan's patience, competence, and sense of humor contributed to an overall comfortable and positive experience. High recommendations for Cartelligent!

    I had a somewhat negative experience working with an advisor at this location, and the experience…read moremade me wary of Cartelligent overall. It seems like it can be good in the right circumstance, but it's worth being a bit careful about it. A friend highly recommended the advisor, saying that they'd saved her a lot of money on her car lease and made the process easy for her. I called and talked for over an hour to the advisor. They were knowledgable and friendly - great customer service. I figured that I may be able to save a little money by looking for a deal myself, but that I wanted to save the time and hassle, so the cost would be worth it. Also, I liked the idea that Cartelligent had access to better deals than I would by purchasing at volume from fleet managers. My plan was to lightly get offer prices myself, compare them to the price Cartelligent got, and then hopefully having validated that they were beating my price sufficiently, I could use them forever and rest assured that it was a worthwhile deal. I reached out to a few dealerships and got opening offers. I was shocked when my Cartelligent advisor came back with an initial price that was worse than three of the five dealerships I'd reached out to, and that was before their $600 fee. When I explained this, they responded a little defensively and asked for proof I had better deals. When I provided it, they came back the next day with an offer $50 a month cheaper than the one they first sent me - a cost difference of $1,800 over the course of the lease! Thank goodness I'd looked on my own and not taken their word for it. The experience shook my faith a bit, so I decided to negotiate with the other dealerships myself and compare. Once I got a bit further into the process, I gave Cartelligent the ability to win my business if they could get to a specific number by dropping their quote a little further. They were unable to do so, so I kept negotiations up elsewhere. Specifically, when I asked if they could get to that number, the whole email they wrote back was "That's awesome. That's a great deal" and that was the last I ever heard from them. With a little bit of work, I ultimately was able to secure a lower price than Cartelligent had before taking their $600 fee into account. Using Cartelligent would have cost me many hundreds of dollars more than negotiating on my own over the course of my lease. At the same time, I was trying to sell my car through them. I did their thorough online process, taking pictures and filling out the form. After it was clear I was going to negotiate a bit and not just take their first price, I stopped hearing about the sale process from the advisor. After the "That's awesome" email, I never heard back from them again, even after asking for updates on the sales process over email. They ultimately never gave me a quote on my car. I think they got mad at me and ghosted me, which I found surprising and unprofessional. It's possible I was able to get an unusually good deal because the EV market is weak right now. The second quote - the one $50 lower - was reasonable, and it did take me a little work to beat it. However, it was clear to me that you should always do your own due diligence and get quotes to check the ones they give you. If you do that, ultimately, you aren't really saving yourself that much work, so I'm not sure the $600 fee is worth it. Edit: David reached out, and we talked about my experience. He sounded as surprised as I was by my experience, and he's looking into it. I was impressed that he would follow up!

    CarQ

    CarQ

    3.6
    (7 reviews)

    I was referred to Linda Goldberg and Car Q by a friend who has used Car Q's services extensively…read more Needless to say, this was the best referral one could hope for in the car buying/leasing process. Once I informed Linda of the car I was looking to lease, she was on it like there's no tomorrow. Not only did she find me the VERY best deal possible, but Linda kept me in the loop throughout the entire process. In addition to finding me the car, Linda negotiated the best leasing deal and did not back down when the dealer tried to up the monthly lease to make up for the monies Linda saved me on the overall leasing price. I HIGHLY RECOMMEND Car Q and Linda Goldberg for all your sales and/or leasing needs. She saves you time and lots of money. Simply the best!

    I am truly disgusted with my experience, especially the services I received from my "buyer's…read moreagent", Linda Goldberg. I signed up for the "full service" which costs $600, in search of a 36 month lease on a 2019 Honda Odyssey XL. (This would be my first time ever leasing a vehicle.) Linda was rude, condescending, and highly defensive whenever I mentioned that I had received a previous quote that was far lower than the quote she provided. She resorted to calling me a liar, a bully, and finished one scathing email by saying "shame on me," all without ever explaining why (other than the fact I challenged her to find me a lower offer than the one I got on my own- which she refused). I asked her numerous times for an explanation but she never gave one, only insisting that I re-read the CarQ summary of services. She got really mean and nasty about it. I made a complaint to the Better Business Bureau and again she said I was misrepresenting the facts but when pressed to give her side she refused. It has been a true nightmare of an experience. So here's my bottom line. Do yourself a favor and pass on CarQ. Call Mark Shmorak at Cars Express instead - Cell: 818-448-8333 Email: ms@CarsExpress.com PS - the only reason I gave this review 2 stars is because I don't want it to get erased. This is a 0 star review.

    Paul Winquist - carbrokers - Updated June 2026

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