I used this service to hopefully help save some time for myself and my family (since I had a promotional discount through my work, I figured, why not). Overall, mixed feelings. The Good: Having Cartelligent set up the financing, negotiate the price, and provide the super fast transaction (only met for about 30minutes) was amazing. This was the main benefit for me. Salesman was very nice. When there was an issue with the first car we found, they were still able to meet our original timing by finding something else and dropping the car at our home, free of charge. It was clear, that Cartellegent wanted to provide good service (however they didn't quite deliver on it; this only partially made-up for other issues we had. I was prepared to write I much better review, until there was lack of communication with our trade-in.) The Bad: The same salesman promised a lot, but only delivered when I called them out on it: 1. We barely met the original timeline I required (2 weeks), even though I was assured that would be more than enough time. There did not seem to be urgency on the part of Cartellegnet until I put pressure on them, even though It was clear that a fast turn-around was my #1 concern. If i did not pressure them, it would not have happened. I should be able to trust that when someone agrees to something, it will be happen. 2. Trade-in process was not clear and I would NOT do it again. We did not receive any final trade in offer before the car was sold, and we got a check in the mail. We had no option to decline it, and decide to sell elsewhere. However, it was extremely easy for us; just hand over the keys and get what you get. 3. Communication was often confusing. For example, I would have to correct our salesman while on the phone about things we wanted or were relevant to our car. It sounded like they were very understaffed. 4. The salesman would often say he would get back to us by a certain time, but would be late, or would require me to ask for an update. It was only when we were reaching our deadline, that he was much more responsive. Please don't tell me what I want to hear, tell me how it actually is. 5. One dealer Cartelligent worked with decided to not sell us the car at the last minute. Cartelligent, please vet your dealers more carefully, and don't work with people who will not provide quality service. 6. All of this additional follow-up time seemed to cost me more time in the end. I feel that me searching online and going to a dealer myself would have saved me time and stress (like ripping off a band-aid, rather than slowly pulling it off over 2 weeks). Bottom line: Use this service only if you don't care how long It will take to get the car, and the car you want is extremely hard to find. Otherwise, go to the dealer yourself, it's less stressful. (Just be smart and don't fall for the dealer's gimmicks with a little online research). Everyone I worked with was very nice and wanted to please; just seemed too overworked which resulted in confusion and broken promises. Probably will not use this service (or any car broker service) again. read more

I went to three dealerships looking for a fun sports car. None of the sales men took me seriously. It was really frustrating. I was actually thinking of driving to another city to see if the sales men would treat me better. Then I found Cartelligent. I am convinced they are the only way to buy a new car now. I purchased a car through Don at the San Jose office. After I gave Don a spec sheet on what I wanted, the Cartelligent team went to work and got me my custom ordered car. I recommend this service to anyone looking to buy a car. Cartelligent handles everything and they got me the car at the price I asked for. When I stopped by the San Jose office to pick up my car, it was waiting for me in the showroom. I signed the paperwork, got a tour of the car, and was driving away in about 1 hour. The tour took longer than the paperwork did. Thanks, Don for the amazing experience! Thank you Cartelligent for knowing that women like cars also! read more

Loved the experience with my team at Cartelligent! A BIG thanks to Benjie Upcher and Bill Moore for making it so easy. They answered all my questions about the process and what to expect. Benjie went went the extra mile, he made sure that he found all the colors and features that I wanted so I had a choice. Delivery was so easy with Bill! He brought the car to me, showed me all the bells and whistles, paired my phone with the car, answered all my questions and walked me through all the paperwork. I lost my Fastrak info, I emailed Bill and he sent me a copy with all the info in place, highlighted what I needed to sign and all I did was print it out and send it in. I will never go buy a car at a dealership again! Use Cartelligent, it's the smart way to spend your time. read more

We used Cartelligent to purchase a new Nissan Armada. We worked with Dwight who found the vehicle we wanted, with the options we wanted at the price we wanted. He did almost all the footwork to find and secure the vehicle even though inventory near us was rather low. He even found us a screaming deal on our loan (far below what I could have gotten on my own). He was professional, courteous and very responsive throughout the whole process. I think we exchanged in excess of 30 emails over the course of a couple of days. When we arrived to pick up our vehicle he had all the papers prepared in advance. We breezed through the whole process in about 10 minutes. He even got a couple of toys to entertain my 20 month old son while we signed. My experience with Cartelligent and Dwight was excellent. I will definitely do business with them again when we're in the market for another vehicle. read more

Cartelligent did an outstanding job finding the right car for my wife. We had a difficult set of options and colors to find on a 2011 Chrysler 300, especially since we wanted it on a year end closeout model, thus we were limited to the unsold cars on dealer lots. But Dwight McCarty found the exact car and configuration within a week and a half, including difficult to find colors. This might well have been the last available car in CA with this exact configuration we wanted. And when the dealer only wanted to trade for the car, not sell it, Dwight worked magic and found a car to trade for it, but that transaction between dealers was invisible to us. This was my first experience with an auto broker and I would definitely use Cartelligent again. They made the process quick, easy and painless while getting me a reasonable price on a difficult to find car. read more

I think having a root canal is more pleasant than the car buying experience ... the last couple of cars I've purchased have been done online but at the recommendation of several friends, I tried Cartelligent this time and it was terrific. I had done my pricing research and Ryan Mize got me the car I wanted, features I wanted, simplified the trade-in process (which I ended up not doing) at a price that according to TrueCar was a "Great Price" and I have no doubt, a lot less that if I did it on my own. We were in an out in 30 minutes and 20 of that was showing me all the features of the car. read more

We've done several vehicles through Cartelligent over the past 10 years and most with Dwight McCarty. I don't know why more people don't use Cartelligent. Getting an email from Dwight that says "we'll take it from here" is about as good as it gets. read more

The bottom line is that we got the exact car we wanted, color and trim, at a very good price. I would definitely use their service again. Don did an excellent job, and so did Billy. However, it was not perfect or seamless. First, I would recommend selling your used car or trading it in on your own, instead of using their trade in service. Second, the first contract or paperwork from the dealer omitted the $500 manufacturer's discount. I noticed it when I carefully reviewed the paperwork, and saw a discrepancy in the monthly payment as quoted by Don, and what was actually on the contract. Don and the dealer, stood by their word, and wrote up a new contract, and the matter was quickly rectified. Lastly, the accessories we ordered for the car were missing. Apparently the dealer forgot them, even though we paid for them. It was a minor thing, but still a little annoying. I made an extra trip to their Menlo Park office, which is very nice indeed, in order to pick them up, and sign the new contract. Despite these minor annoyances, and minor lapses to details, I would highly recommend Cartelligent to Consumers. It was a pleasure not having to step inside the dealership, and dealing with their unsavory selling practices and techniques. It took out a lot of the aggravation of buying a new car. read more

We've used cartelligent twice before (in their sausalito office) and was very pleased by pricing and how smooth the transaction was. But there was the thought of "could I have gotten a better deal haggling on my own?". Not the same as buyers-remorse.. but more of a curiosity of I wonder if we could've done better. So when our acura reached 10 years we decided to test it out this time while searching for a new acura mdx. We went to dealers and haggled our way, wasting away the days with two young kids in tow and dealing with sleazy salesmen and bitter coffee. After we got the price as low as we felt we could get, we left dealership saying we needed to get the kids something to eat and will come back later... (we never came back). Then we called Cartelligent or san jose and told them the exact same specs we were dealing with at the dealership and see what they can do. In the end... they couldnt' beat the price we haggled. the difference being about $1,000. So we declined the car that Cartelligent found and Cartelligent honored their end of the deal and gave us back the $500 fee since we found a deal cheaper, so we lost nothing other than time/effort on our part for this "test". We called the Acura dealer back up and what do you know? they raised the price significantly since we didn't call back the SAME day!! screw them. I hate them. Even when they kept calling back later with better deals, we decided we were in no hurry and drove our old acura for a couple of months more. Funny thing is that when it was due for its 105k service, I ended up spending about $1,000 in services! ironic? insane!! and they said the next service will cost that much since i postponed replacing the brakes. AHHhh ! time to seriously buy a new car! Screw it, we really didn't want to deal with the haggling ferengi-like salesmen at dealerships and went back to cartelligent in san jose. This time though we did a total turnaround and decided instead to go for the subaru outback. Something more cheaper, better milage, more practical, and good safety ratings. Dwight McCarty (our Cartelligent broker) came back with what we thought was a pretty good deal and even got some bonus upgrades on it that we weren't expecting. He even went OUT of his way to insist we don't get the hitch attachment from the dealer ($600) and instead installed it for us from u-haul for cheaper (about $200). the whole transaction at cartelligent went super smooth like last time, only spent like 20 minutes signing papers, going over the new car features. Dwight took care of everything for us, including the old-acura trade-in!! He was extremely professional the whole time. Also for fun he gave us a tour of the Club auto Sport building. Bottom line, is if you're willing to spend the days/hours arguing with sleazy salesmen, driving around dealerships or calling them you MIGHT find something cheaper on your own. But in the end for me, my time is precious and i hate dealing with unsavory folks so i let cartelligent do all the dirty work and i feel it is worth the fee they charge. I never feel "buyers-remorse" with them becuase I think they really try hard to make us happy since their reputation is at stake. read more

The Cartelligent team helped me end my lease early with Volvo and negotiate a great deal on a new Mazda 3 2014 hatchback. The team members are very professional and congenial and the process went incredibly smoothly, quickly and efficiently, just as I'd hoped it would. In less than two months of lease ownership, the new Mazda had two VERY serious mechanical failures that were outside the control of Cartelligent that jeopardized the life of my son and me. After the second nearly fatal incident, I contacted Cartelligent to let them know I had lost confidence in the safety and reliability of the car and demanded that it be replaced. New car owners rightly expect a car that is safe and dependable and it was clear that the vehicle was problematic and unsafe from the get-go. The Cartelligent team worked with me and contacted the dealership from where they had initially procured the car as well as with various other auto industry entities to find a solution. With their support and deep industry contacts, they helped to successfully encourage the dealership to replace the car -- no easy feat. I commend Cartelligent's efforts in working with me throughout this traumatic experience to get resolution. They also arranged to have the car delivered to my home, which was an added and welcome touch. I highly recommend their services. read more

I would highly recommend using Cartelligent to purchase your next car. I dealt with Dwight McCarty, who was professional, responsive to questions, and ultimately got us the car we wanted. In my family's case, we were looking for a very specific model that was rare (actually, non-existent) on dealer lots in the area. Further, since a new model was being introduced the following year, the manufacturer was no longer taking special orders on the current model. I contacted a local dealer about locating the car we were looking for (since they didn't have it on the lot), and after several frustrating calls with the sales department, it was clear that they weren't interested in the hassle of trading a car on their lot for the car we wanted at another dealer. The salesperson simply stopped returning my calls (has this ever happened with another car salesperson?!). So I contacted Cartelligent. In the end, I can't say that Dwight was able to negotiate a _great_ price on the car, since it was pretty scarce, so we weren't in a great negotiating position. However, he did find the car at a remote dealer, got what I consider a fair price, arranged a fair price for our trade-in, and accomplished this all efficiently and in a friendly manner. A few weeks have passed since the the transaction was completed, and we're very happy with the car and our experience with Cartelligent. read more

Summary: I had a very good experience with Dwight McCarty at Cartelligent while buying a new car 3 months ago. I intend to do business with him again and I also recommend him to others. Details: - I have been a longstanding customer of Hammer Auto (have bought four cars from them over many years). I was satisfied with the service I got from Hammer Auto (I know the Yelp reviews on Hammer are mixed) but I decided to try Cartelligent because (1) a friend that I had referred to Hammer was not happy with his experience, and (2) a co-worker used Cartelligent and was very happy with Dwight. - Dwight was courteous, knowledgable and helpful throughout the process. I came to him with some broad requirements and we worked together to narrow things down to a specific make and model. Dwight helped me find local dealers to test drive vehicles and did a decent amount of pricing research to help me out. In the end, he helped me get a pretty good deal on the car I wanted. - Now here's the really important part. My lease was expiring and Dwight did an AWESOME job of settling my lease. (Basically I bought my leased car and sold it) The amount of money I made on "flipping" my leased car was several times more than Dwight's fees. (He explained that I got lucky and that I shouldn't expect such results every time) So overall, a really great experience. No meaningful negatives at all, except that sometimes Dwight wasn't super-fast to respond to email and that I had to follow up by phone a couple of times. But a great outcome and worthy of a 5-star Yelp rating. read more

I contacted Cartelligent at the request of my roommate, who wanted to buy a new car for his Mom and didn't want the hassle of purchasing from a dealership. I looked over the website, which answered most of my questions up front and also read through all the Yelp reviews. I initially spoke with Ryan, who gave me a brief overview of the process and said someone would contact me regarding my requirements. Sure enough, Dwight McCarty called later that afternoon and we discussed the details of the new vehicle, as well as a trade-in. My roommate had already picked out the car he wanted (2013 Hyundai Elantra GLS) and we took pictures of his Mom's car, so that Cartelligent could find a buyer for it. Dwight said that the new car purchase and trade-in were handled separately on their end (although seamless to the customer), as the dealership would not necessarily want, nor pay the highest, for the trade. After sending Dwight the new car specs and necessary documents, it took him less than 10 days to locate the new vehicle and find a buyer for the trade-in. We weren't expecting to save thousands of dollars on the Elantra, as it's currently a high demand model, so dealers have little incentive to discount. Still, Dwight was able to find the exact model, options and color at nice discount off sticker. In addition, he was able to generate strong interest in the trade-in (2005 Dodge Magnum) and got us $8,300 for the vehicle, when we would have been happy with anything over $5,000. Picking up the car at Cartelligent's office in San Jose was also smooth and easy. It took about 45 minutes to sign all documents and Dwight spent another 30 minutes educating us on all the Elantra's features. Overall, I would recommend Cartelligent to anyone looking to acquire a new car without having to go through the typical dealer sales experience. read more

Can't recommend these guys highly enough -- what a terrific car buying experience! No hassle, no dealing with dealerships, just a request in with Justin of Menlo Park with what I wanted and days later -- voila! My car was found and on it's way. (It was admittedly a fairly simple request -- a silver 2018 Honda CRV -- easy to find.) BUT the service and follow up I received from Justin, and then the great experience with Billy when I picked up the car -- quick paperwork and explaining bells and whistles -- driving off in my dream car. Got a great price! You simply can't go wrong with this company! read more

I worked with Brendan to sell my car, and it was a great experience. I'm happy because of the good price he got for the car and streamlined sales process (obviously), but also because the service and responsiveness from Brendan/Cartelligent was top notch. Highly recommend. read more

I don't know why more people don't buy a car this way. This is my second time using an auto broker .... first time with Cartelligent. Soooooo easy! Soooo much more civilized way to buy a car. The dealers are the worst!!!! The whole experience of buying a car from a dealer is unpleasant. Don't do it people!!! Cartelligent will make it a quick, informed, easy and respectful experience. And I love I am in and out in 20 minutes. Lifeis moving at the speed of light these days .... Cartelligent understands that and simplifies the buying experience. Would definitely recommend! Oh .... and I am thrilled with my new BMW .... thanks Dwight !!! read more

This is the second time I have taken advantage of the Cartelligent new car buying service. The first time Dwight found me the exact spec VW Jetta TDI I was looking for (fresh off the cargo ship). This time around my wife wanted a new 2014 Sienna with specific options and color. Dwight was able to find it, negotiate for it (better price then we could have negotiated for), and had us driving down the road in less than a week. It was also nice to utilize his connections to take care of adding a hitch and getting the windows tinted before we picked it up. It was great to free up my time, ease my mind of the details and just trust Dwight. The guy gets it done. Ready to roll in the new swagger wagon! I also have to mention the amazing job Dwight did of taking care of our trade-in. He was able to get us top value for our 2005 Sienna XLE Limited. So nice NOT to have have to deal with random people coming over to your house to test drive your car, waste your time and then try and haggle you down on price. Piece of mind to just let someone else (Dwight) take care of it for me! The trade-in service was just as sweet as the new car buying service. I was a believer after the first transaction but now there is no way I would ever do anything related to buying or selling a car without calling Dwight and his team at Cartelligent. They can do the work, while I hang out and play with my family. Let the pros do what the pros do. Gotta run and cruise the town in the new mini van! read more

My wife and I were looking to purchase a 2015 Subaru Outback. We started out visiting the dealership, but they were not able to locate the color and trim we wanted. They continued to push us to order one, but that was about an 8-week lead time. I called Cartelligent and spoke with Harold about the situation. He was great and explained a bit more about how dealerships work (and don't work) with each other. He said the car is probably out there, but sometimes competing dealerships might not want to help each other out. Low and behold, Harold found an inbound Outback that matched our request down to the splash guards. On top of finding the car we wanted, Cartelligent negotiated an unbeatable price. If you are looking for great help with your next car (and a great deal), definitely give Cartelligent a call. read more

We bought a VW Jetta Sportwagon TDI from Cartelligent in late June 2011. Don Horrigan was the salesperson who helped us and we would recommend him to anyone who wants to buy a car for the best price with the least amount of hassle. After visiting three VW dealerships in the bay area, we were discouraged by the sales process. The salespeople told us that the car we wanted was difficult to find and they tried to convince us to buy what was on the lot (for more money than we wanted to spend). We contacted Cartelligent after reading reviews on Yelp and I am so glad we did. Don found the car we wanted, tracked it as it came into port in San Diego and had it transported to Sunnyvale. He was courteous, responsive and kept us updated every step of the way. We also decided to finance through him since he found a rate that beat the one Chase Bank offered to us. The $500 fee is worth it to hire someone who is willing to listen to you, find exactly the car you want and is willing to stick to the price you want to pay. read more

I will never buy a vehicle any other way. I just tried cartelligent and worked specifically with Don Horrigan. I wanted an exact (and relatively difficult to find) vehicle, and we were trading in a car. We got above blue-book trade-in for our car, and they found me *exactly* the vehicle we were looking for, and managed to get a deal that was significantly better than what I was expecting. But.... the best part was the ease of the whole thing. I told them what I wanted. Filled out a 1 page questionnaire on the trade in, and that was it. They took care of everything. I drove up in the trade in, and exactly the vehicle I wanted was waiting for me, shiny and ready. 30 minutes of signing papers and BS'ing and I was driving away in my new truck. Easiest purchase ever. Without exception. read more

We had an excellent experience, within a week we were driving a difficult to find RAV4 hybrid in the color we wanted and with all of the features we wanted and none of the features we did not want. The car was located in So Cal we live in NorCal​. We dropped off our trade-in and was driving away with a new car in less than an hour. read more

I contacted Cartelligent a year before I bought and had a casual conversation with Dwight McCarty just to get general knowledge about how Cartelligent operates. He was very informative. When I was ready to purchase in April of 2013, I contacted Dwight and we started our process. Cartelligent was extremely efficient, helped me get EXACTLY what I wanted with no extras or upgrades that car dealers always want to sell you. I am extremely pleased with the services, the time frame, and the price I paid. Cartelligent also sold my old car for me. This took all the hassle out of car buying and I highly recommend their service and will use them the next time I purchase a car. read more

Best car buying experience I've had by far. Way easier than Costco and saved a lot of stress. End to end process was less than a week. All digital processing and the pickup was personal, thorough, and quick. They even went above and beyond by securing my carpool lane access stickers in advance. No waiting for the DMV for me! Sweet. read more

I had no intention of using a broker to buy a car until I found out about Cartelligent from a friend of mine who used them a few years ago. I am so grateful to her and to Cartelligent (specifically, Don) for helping me purchase my new Acura MDX in what turned out to be a really pleasant experience. We knew exactly the car we wanted and, it being a new model, I knew it might be hard to find in a timely manner and that I wouldn't have much (if any) negotiating room. I am a very thorough researcher, but I was dreading the process of going to different dealerships to find the car, trying to get a decent price, and potentially having to wait a while to get the new car. Not to mention having to deal with whatever measly amount they would give me on my trade-in. I no doubt ended up saving money and a LOT of time and agony. I paid a flat fee to Cartelligent and in exchange they went to work negotiating the price and options on my new car and getting a surprisingly great offer on my trade-in. Don was so informative throughout the entire process (which was all done through email and phone until I came down to get the car and give them my trade-in), and I feel like I understand so much more about the car buying process and the industry-it actually was fun! He spent so much time insuring that I was getting the best deal possible. I never would have been able to do this on my own. I can wholeheartedly recommend using Cartelligent to make what can be a time-consuming/feeling that you are getting taken advantage of process into a fun and easy experience where you will likely save money overall. read more

I got my first car, a Ford Fiesta '13 SE through Brendan, as a two year lease all within my budget. It was definitely a great experience. Not only did I get a car but I got it so quickly! From the time I first contacted them to the day I got the car was 9 days. Thank you Cartelligent Team! read more

Incredible service from these guys. They helped me find the right vehicle within my budget and negotiated for me with a range of dealers that had the vehicle I wanted. I was recommended their services and I've continued to recommend them to others. read more

I was looking for a new 2013 Honda Civic and not liking to play the "car dealer" game, decided to try Costco's auto buying program and that was ALSO a game. Based on all the Yelp review and a friend's advice, I choose to try a broker. Cartelligent had my car within 24 hours at a great price without the hassle of having to deal with any daunting negotiations with the dealership. Dwight, from beginning to end, was informative and professional. Highly recommended to anyone out there looking to avoid the hassles at the dealership. Would give six stars if possible! Thank you Dwight, love the black Honda Civic! read more

Great service - quickly delivered the exact hard to find car at an excellent price. The actual buying process only took 15 minutes.

Working with Cartelligent, I learned just how stress-free and easy it is to buy a car even from out of town. Dwight was my representative and quickly found the car we wanted at a good price with the dealer's low-cost loan. Next day the car was delivered to our home, we signed the papers and were shown the details of our car. This is definitely the way to buy a car! J. Howard read more

I was negotiating with dealers to buy an expensive sports car and decided to try Cartelligent to see if they could do better while I kept trying myself on the side. Turns out they did worse. They called me with a discount off MSRP that was lower than what I had negotiated myself. When I told them I negotiated a higher discount, they seemed surprised. If you are looking for convenience, this may be the service for you. If you are looking for the best price you can get, you're better off negotiating for yourself. read more

These guys are great! I spent 2 months trying to order my car through a dealer, only to find out they never ordered the car, and in September told me I would get the car in December. I went to Cartelligent, and they found my car the same day I contacted them, and I had the car in my possession less than a week later. Amazing! The process was painless, the service is friendly and competent, and I would recommend Cartelligent to anyone looking to buy a car. read more

I used Cartelligent to purchase a Lexus RX350. I was originally reluctant to pay a fee for someone to find me a car but it was worth every penny. Ryan Mize was fabulous. He found me the car I wanted; he got the best price around for the car; we were having the car shipped out of state and he dealt with the dealership throughout the process to ensure that everything went according to plan. Definite Two Thumbs Up! read more

I will never ever buy a car any other way. Brendan at Cartelligent was amazing. After filling out their online info request, he got right back to me (on a weekend!). He was incredibly helpful and informative every step of the way, and it was just amazing to have a car buying experience feel so relaxed and fun! He found us a good deal on the exact 2014 Acura MDX we wanted, got us a good deal on the financing and extended warranty, AND got us a much better price for our used car than we'd have gotten for a trade in. I can't recommend them enough. Filling out the paperwork was fast and painless, and he was super patient with our little ones and even let them play with some of the toy cars in the office. They had an Acura rep on hand to explain all the bells and whistles, and we drove off feeling completely awesome. I've never had so much fun getting a car. If you want a stress-free experience, a good deal, and a painless way to maximize the return on your current car, you cannot go wrong with Cartelligent. read more

We've used Dwight for our last 3 car purchases, and he always makes the process fun and easy. That's right, it can be fun to shop for a new car! I wanted a bigger SUV than my Ford Escape, so Dwight gave me some recommendations, I did my homework, test drove a few, then narrowed it down to my favorite. After telling him my choice, delivery was much quicker than first reported. I had my new car within 2 weeks, and it's perfect! If you want a no-hassle experience, go to Cartelligent. read more

I have leased three cars with Cartelligent and would never lease any other way. It is the best customer service experience I have ever had, and that includes several five star hotels. They make the whole process a synch and are incredibly responsive if you have any issues after you have picked up the car - even if it has been months! I am so happy that I will never have to negotiate with a dealer ever again! Life is too short and these guys are too good. read more

I just had a great experience with Cartelligent and Dwight McCarty. A friend recommended that I use Cartelligent and I was completely impressed throughout the process. I wanted a car that had an unusual combination of features, a bit of a needle in a haystack. Dwight found and secured one right away. The paperwork was FedExed to me and the car was shipped to my door without my having to do anything! I can't tell you how much the $500 was worth it, especially for someone who's busy and doesn't have the time--or the stomach--to go from dealer to dealer and/or search around online. read more

Billy and the branch manager were awesome. We saved a ton. I will definitely use them each time I buy a new car.

I had a really good experience buying a new car from Don at Cartelligent. I went in knowing which car I wanted. They quickly were able to find one and have it ready for me within a few days. I got a good price for it, and great service. There was one snafu with getting the HOV lane access sticker, and Don went to bat for me and was able to make everything workout. In contrast, I couldn't even get my local dealer to get me a price quote, even after they spent the time to do a test drive with me! What I would say is if want a fair price and great service, use Cartelligent. If your obsessed about price and want the absolute lowest price, and you like negotiating and have the personal time to put in, then take your chance with the dealers. There is a great episode (#513) on "This American Life" illustrating how car dealers work. Good luck! read more

Close your eyes and imagine the ultimate new car-buying experience. This is what I found at Cartelligent. I was not looking for an exotic car...I needed a Toyota Sienna and knew my exact specifications. After 20 minutes on the phone with Don Horrigan, the ball was rolling. Within a day or two, they had located my car. Another 20 minutes signing papers and I was out the door with the car I wanted, at the price I wanted, with no regrets and no pressure. Priceless! read more

After test driving a BMW 328d xDrive at a dealership, I knew that is what I wanted but with different color and packages. A couple days later I contacted Cartelligent with a particular car which the dealership said was on it's way. Raffy at Cartelligent worked on securing the car for me at a good price. A week later I signed all the papers at Cartelligent, Billy walked me through the BMW's basic and some novel features, and then I drove of with the car. The whole process was smooth and seamless. Took two weeks from test drive to car in possession. read more