Went to Ojai Valley Inn after meeting up with some friends for breakfast and someone recommended…read morechecking out their spa! WOW, such a little slice of sanctuary. We came on a Saturday early afternoon and started at one of their restaurants. The food was amazing, but service was definitely on the slower side. The resort is huge and has so many activities tennis, golf, bike rentals and more. After that, we headed over to the spa and spent the rest of the day relaxing by the pool. The vibe was so calm, mostly women just chatting, unwinding, and enjoying each other in this peaceful little paradise. We ordered smoothies poolside and omg...so fresh and refreshing. Service at the spa pool was great, everyone seemed to be working together seamlessly and checking in often without being overbearing. Definitely one of those spots I'd come back to anytime I need a reset from LA.

For many years, Ojai Valley Inn was one of my favorite destinations. I have stayed at the resort…read moreseven or eight times and always considered it a special place to celebrate important occasions. Unfortunately, after my recent experience, I do not plan to return. For Father's Day weekend, I booked what I hoped would be a memorable getaway for my husband and me. I prepaid $5,364.45 for a two-night stay in a Deluxe King with a View Room. In addition, I made dinner reservations at the resort's fine dining restaurant, scheduled a golf outing for two because my husband loves golf, and booked a couples massage. I was genuinely looking forward to a special and relaxing weekend. On June 5, I searched for Ojai Valley Inn on Google and called the phone number that appeared online. Unbeknownst to me, I was connected to a third-party reservation company called Hotel Reservations rather than the resort directly. I received a confirmation email that included Ojai Valley Inn's name, a confirmation number, an itinerary number, and proof of payment. After driving nearly three hours from Newport Beach to the resort, I was shocked to learn that Ojai Valley Inn could not locate my reservation. I presented all of my documentation and confirmation details, yet after nearly an hour of waiting, the issue remained unresolved. I contacted Hotel Reservations while standing at the front desk, and they confirmed that a reservation existed in their system. Unfortunately, the third-party company and the hotel were unable to reconcile the discrepancy. What disappointed me most was not the reservation issue itself, but the hotel's response. The front desk associate assisting us was kind, empathetic, mentioned they will have a room available for us, and appeared genuinely committed to finding a solution. However, when the front desk manager, Morgan Giuseponi, became involved, I felt that very little effort was made to accommodate us despite our circumstances. Given our longstanding history with the resort, our prepaid reservation, and the fact that we already had dining, golf, and spa reservations on property, I expected some attempt to help us remain at the resort. Instead, we were informed that the hotel was fully booked and were advised to seek accommodations elsewhere. Whether the issue originated with the third-party booking company or elsewhere, I had hoped Ojai Valley Inn would demonstrate the level of hospitality and problem-solving that luxury resorts are known for. Rather than allowing the situation to ruin Father's Day weekend, we chose to stay at Rosewood Miramar Beach instead. Fortunately, the experience there was exceptional. From the moment we arrived, the service was warm, attentive, and proactive. The contrast in customer care was impossible to ignore. Luxury hospitality is not measured by how a property performs when everything goes according to plan. It is measured by how it responds when something goes wrong. In this case, I left feeling that Ojai Valley Inn was unwilling to help a loyal, repeat guest during a difficult situation. This experience was deeply disappointing and has permanently changed my perception of a resort I once loved. While the reservation issue may not have been entirely the hotel's fault, the lack of effort to find a solution certainly was. For that reason, I will not be returning.

Seriously cute. Hubby and I booked 2 nights for a little Ojai getaway and were totally charmed by…read morethis little cutie of a place! Check in was a breeze, friendly fast, cute little reception area. The vibe of the hotel is so fun and so Ojai. We had a jacuzzi tub room and that was a treat. Bed was super cozy. Always love a ceiling fan in the room too! Cute little patio to sit out and read. Chief's Peak Bar is right there, and full of friendly folks. The whole place was great and we are already planning to come back. If you're looking for fancy? This isn't the place. If you're looking for cute, retro, good vibes, Ojai feeling, roadside motel of days gone by with a hippy crystal loving, palo santo scented groove this is the place for you!

We stayed a Tuesday night and we had such a lovely evening in the back. Our room was so cute but…read morethis back area was so the real highlight. We enjoyed the fire pit as well and the bar was so cute too. Staff was great and mingling with other guests with a glass of wine by the fire was lovely. Great evening with great company.

I genuinely don't understand why this place gets so many glowing reviews. Our stay was extremely…read moreuncomfortable from start to finish. The photos on their website are also very misleading, the space is much much smaller than it appears. The shower, in particular, is incredibly cramped (roughly 3 by 2 feet), making it difficult to use comfortably. The air conditioning unit was so loud that we barely slept at night. I even attempted to host a Zoom meeting from inside, but had to cancel because the noise made it impossible to hear anything. When we raised these issues with the office, their suggestion was to open the windows, which only added insult to injury because of how uncomfortably hot it was inside. To make matters worse , when they eventually offered a partial refund, it came less than an hour before the time they required us to vacate, and we weren't even on-site at the time. After we informed them that we had checked out early, they offered an even smaller refund, which we have still not received a month later. Overall, a very disappointing experience. Do yourself a favor and find more comfortable accommodations.

We asked for a one night stay instead of the two night minimum, they ended up charging us for the 2…read morenights anyway, and when we canceled a week before, they took half $$ of the full two days rate. For a tiny airstream $500 for one night. The one day was advertised at little over $200 on their website. So yes they will let you stay one night but at the cost for two nights. How stupid is that? Their cancellation policy is nowhere to be found on their website or when booking. What a joke. Other hotels in town cost the same amount but at least there is a room that has more than 50 square feet of space to stay in, and a shower larger than the 3 foot x 3 foot shower they offer in these airstreams located in the industrial buildings area of Ojai. Oh and your view: Public Storage across the street. Dog poop in the rocks outside the airstream. Will never stay there.

We stayed two nights. The inn exceeded my expectations. The staff were friendly and accommodating…read more We loved the many seating options on the grounds and especially the front porch swing.

We stayed here and enjoyed the venue for my DIL's Bridal Shower in June. It's quaint and the rooms…read moreare cute with balconies. The grounds are pretty. The thing we didn't like was we couldn't use the kitchen. Unless we hired professional caterers, the kitchen was off limits and they policies it the whole time

Very nice stay. Cannot wait to come back, we found the Inn charming and walkable. Unique,…read morecomfortable and clean.

We had a wonderful romantic weekend getaway at Emerald Iguana Hotel and would definitely stay here…read moreagain. The Frog Suite was charming, spacious, and perfect for a couple's escape. We loved having a cozy fireplace, full kitchen, living room, and private porch. One helpful tip for future guests: if you'd like to enjoy the porch in the evening, the porch lights can be turned off. We didn't discover the switch until our second night--the switch is by the second door, not the main entrance. The location was great, with an easy drive into town while still feeling quiet and relaxing. The only minor downside was being awakened before 8:00 a.m. Saturday by workers on the attached building's roof. It wasn't loud construction, but we could hear footsteps, ladders, and people working overhead. We had booked a weekend stay because the listing indicated there would be no weekend construction. When we mentioned it to the front desk, we were told the workers were on the roof of the neighboring building and that they had hoped guests would already be awake by then. Aside from that, we really enjoyed our stay. The accommodations were comfortable, the suite had lots of character, and we'd happily stay here again.

The Capri Hotel is a great entry to Ojai, being on the slightly more affordable side and very close…read moreto town. It is very clean and the renovations were clearly very intentional with design in mind. It is an incredibly cohesive property. The rooms themselves are comfortable and I loved that the temperature was very adjustable. The bathroom was a bit bizarre. I will never understand the appeal to the shower design. It's the kind of shower that is only separated from the rest of the bathroom by half of a glass wall. Which just means, no matter how careful you are, the entire bathroom will be soaked. In terms of property amenities, the ample free parking was a huge plus. And the complementary bikes seemed great, thought we didn't get a chance to take advantage of them. There is a nice large field in the back which would be a great place to stargaze at night. We did check out the hot tub on the last morning, and I was very disappointed that it was hardly warm. The rooms come with a unique selection of snacks for purchase, but I was shocked to see they were charging $4 for the packet of instant coffee next to the kettle. I'm glad I noticed they were charging for that, because I would've assumed it was free. No chance that's worth it. There was decent coffee available in the lobby for free. When looking at a map, it showed it was only a 10-15 minute walk into the main stretch of town, so we planned to walk daily. Unfortunately, there is just enough distance on the road between the hotel and the downtown where there is no sidewalk, to a point where we felt it would be unsafe to walk at night. So we had to drive 2 minutes down the road instead. If they were able to create a path with a street lamp or two, that would make a huge difference! The staff was incredibly nice and I was glad they were able to help out with anything we needed! I did find it a bit odd that the hotel is only staffed 8AM-10PM. It's not small enough to justify such limited staff hours in my opinion, and I had never encountered that before.

We had a wonderful stay at Capri Hotel. The property has such a fun, relaxed 70's vibe that really…read morefits the spirit of Ojai. Check-in was quick and easy, and the staff was incredibly friendly and attentive throughout our stay. Our room was spotless, comfortable, and thoughtfully maintained. One of our favorite touches was the delicious coffee available in the lobby each morning, a perfect way to start the day. The complimentary bikes were also a highlight and made it easy (and fun) to explore around town. We'd definitely stay here again and highly recommend it to anyone visiting Ojai!

I loved this Inn! Delightful grounds, clean yet quaint old-timey cottages, beautiful Spanish color…read moretones, community courtyards with tables and fire-pits, and a warm and helpful staff! From the initial call to book, to the welcoming, through our stay and check out, the staff was excellent and the accommodations were super comfy. There was a crystal clear pool surrounded by trees to provide shade from the sun. The pool area was clean and well-stocked with towels. The jacuzzi was powerful and the chairs and lounges were comfortable. Old Spanish charm, lush gardens, plenty of different suites to choose from, quiet, and only a short car ride to the main street area of Ojai (or bike ride as there are bikes to rent and the bike path into town right out front!). I loved the patios our suite had on both the front and back sides. We used them both during our stay. I purchased the Breakfast Basket, which we enjoyed having in the morning with the coffee and tea that is provided for free in the rooms. The bagels and assorted items in the basket were fresh and convenient. There are also snacks in the room for purchase, if you get the late night munchies. The kitchen was well stocked with utensils for meal prep. The only thing I'd change is to have no pets allowed (or to have one specific pet-friendly unit), but I'm sure many others disagree. That being said, the Inn appeared very clean. I will definitely look forward to visiting again!

So my husband and I stayed here for 2 days to check out the third day. We were going for a relaxing…read moreshort trip from a busy 2 months. To begin this place is very charming my husband arrived first then I came shortly after. The first evening I noticed I woke up with itching but didn't think much of it. After the next morning we woke up to major yard work cutting of the palm trees and a whole lot of noise without notice just a knock on the door that if our car was parked near by we need to move it. The final day I woke up to being bit by a bed bug I jumped out of bed and noticed I had one crawling on my night gown and panicked I went thru all of our luggage and woke him up to get up and on the bed we seen another 2 crawling on the bed. I was dumbfounded trying to figure out what it was since the office doesn't open until I don't know because I had to leave for work at 7am and Noone was there so I let my husband take care of the situation. By this time we still didn't know what those were. Once my husband decided to check out he said he went to the office and spoke to an office manager/owner and he showed her the bugs and her response was she had no idea what they were with surprise on her face so my husband being as kind as he is believed it. Now we come here and see this is not the first time this cause for concern of bed bugs is brought to their attention and it's clear there isn't anything being done about it. It hardens my heart to leave a review in this manner as we really loved this place but to find out this is an issue never addressed is cause for concern their return policy didn't take care of all the belongings we had to throw away because we are not sure we didn't bring any home with us. !!!PLEASE TAKE CARE OF THIS YOU HAVE SUCH A BEAUTIFUL PLACE THERE IT WOULD BE A SHAME IT'S NEGLIGENCE WILL CAUSE FOR IT TO CLOSE DOWN. WE REALLY WANTED TO GO BACK BUT TO SAY THEY WERE TICKS JUST LET'S US KNOW YOU HAVE BEEN MADE AWARE OF THIS INFORMATION AND ARE CHOOSING TO CONTINUE TO PUT YOUR GUEST AT RISK. WE WILL NOT BE RETURNING UNFORTUNATELY.

Not a bad place to stay. Had a very relaxed, old school type of feel to the room. Bed was comfy,…read morewater pressure and water heat was only okay. Loved how quality the property was.

Absolutely loved our stay here!!! Ojai is magical and Su Nido made it so. It was in a perfect…read morelocation, a few minutes walk to downtown and all the best restaurants and spots. Very clean and awesome amenities. The suite was huge. Absolutely loved our stay and can't wait to be back!!

A wonderful setting for a birthday trip! Gorgeous setting and very comfy room! Breakfast included…read moregreat coffee as well as cereal, toast and hard boiled eggs.

What an odd place. Positives - the front desk lady (and the few other staff we interacted with)…read morewas very nice, polite and easily accommodated our request to move from one room to the another. And at least for some rooms, the views are phenomenal! So one star for the service, one for the view - if you pick the right room - make sure to ask! Unfortunately, the grounds really, really need a landscaping overhaul. Similarly, the room interiors and window coverings seem tired. Their "European" breakfast seemed no better than a Holiday Inn Express. A lot of it is prepackaged stuff. The "assorted cheeses" are identical to the pre-sliced packaged stuff from Vons as is the bread and bagels. The only effort put into appears to be the hard-boiled eggs (unpeeled, of course). They could easily step it up several notches by sourcing pastries from locals, making oatmeal to serve, and getting a decent cheese and meat selection, but after the second disappointing day of the exact same thing we headed to town for breakfast. For us, the most off-putting thing was all the ridiculous signs everywhere! We counted 22 separate signs from driving in the entrance to opening the door to our room - four or five were helpful. And then there's all the signage IN your room (did you really need to label the ice bucket as "Ice Bucket"???). It seems like someone just went to town with a label maker and laminator. Maybe just us, but we felt it was tacky, unnecessary and detracting.

Such a pleasure to stay here. It was nice inside and out. It is set up for the comfort of its…read moreguests. It was the Ojai experience we wanted. We loved everything about it! Location, staff, breakfast, room, view, everything.

We absolutely loved our stay at the Chantico Inn! The room was beautiful, comfortable, and such a…read morerelaxing place to come back to at the end of the day. The entire property has a charming Spanish-style feel that makes you feel like you're on a true getaway the moment you arrive. The pool was amazing--perfectly maintained and such a peaceful spot to unwind. Everything about the inn felt thoughtfully done and welcoming. A huge thank you to Parker for his incredible customer service--he was so helpful, kind, and genuinely made our stay even better. And Jen, the manager, was absolutely amazing as well. You can tell she runs the place with care and pride, and it truly shows in the overall experience. We loved everything about our stay and would absolutely return. Highly recommend to anyone visiting Ojai!