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What We Ordered: -Steak + Harissa $15.75 I'm a bit late to the party as this was my first time visiting Cava. The food was great, but service and systems in place were seriously lacking. I went here with a co-worker to pick up an order via the app. The order was placed with a pick-up time of 11:30 AM, but the food was not ready when we arrived at 11:32 AM. It wasn't ready until 11:55 AM. That's kind of ridiculous! My co-worker who orders regularly from Cava said the portion size seemed a bit light. Not to mention, they weren't busy inside. We saw countless people come in long after us and get their food to-go by waiting in line. Don't waste your time ordering ahead at this location!!
I had an unnecessarily hostile and unprofessional experience at this CAVA location today. One that was entirely avoidable and created solely by the cashier's attitude. Whatever his name is, none of them have name tags on. My pickup order was said to be ready at 12:45. It was not, which generally I don't have an issue with. Because this location does not have a designated pickup area, I approached the front of the register BRIEFLY to inform the cashier I was there for a pickup before he even began speaking with the next customer. I made sure to be courteous and clear, and at no point did I attempt to cut the line or interrupt an active transaction. I just let him know real quick, which I'm glad I did because my order was being prepared after I entered, when it should have technically been ready. Despite that, he reacted as though my presence was somehow offensive and that I was being entitled?? Anyways, I stepped aside to wait, but the hostility continued. After walking from UCLA's campus with sciatica pain, I lightly rested my foot against the concrete wall. The same employee said, "Can you get your foot off my wall?" Your wall? Sorry I hope you're the owner if you're talking to me like that. At that point, it became obvious he was more interested in policing me than actually providing customer service. Care less about the wall and more about whether your customer's order is packaged properly. I'm paying for the food, not the quality of the wall. When my order was finally ready, nearly ten minutes late, he didn't call my name or speak to me directly. Instead, he used his finger to wordlessly gesture "come here," which felt condescending. I genuinely feel like this guy thought I was an LA piece of shit based on my appearance, but I'm literally just a commuter student tryna get lunch before my next class. To make matters worse, the order itself was handled carelessly: - The top wasn't closed properly. - The side of pita bread I requested was missing. If an order is delayed, the bare minimum should be accuracy, respect, and a functional lid. Instead, I received none of the above. If this cashier dislikes his job, that's his prerogative. But taking it out on paying customers, especially when I wasn't even tryna be rude is unprofessional, unnecessary, and reflects poorly on the entire establishment. And FYI throughout this whole process I did exactly what he told me (took my foot off the wall and remained silent despite HIS entitlement). I will not be returning to this location, and I'll gladly recommend the falafel spot in Westwood instead. And to the employee: if somehow you're reading this, CAVA cannot be paying you that much to have that much of a stick up your ass. I may not have said that in person but at least I said it on Yelp. Hhahaha ok bye thanks for anyone who listened to my rant (: Btw I put a picture of how my leg looked cuz damn didn't know that was a crime geez. (It was probably slightly higher up the time he called me out) but I just didn't wanna take a table away from someone who wanted to dine in.
Stopped by for Cava takeout right before a museum date! The service was quick and good! There was only about a couple people in front of us in line. Generous portions, I got the salad with chicken, lemon herb tahini, and green harissa and it was super light and refreshing.So happy the quality is good here just as it is in their other locations! This location is in a walkable area near UCLA and has both indoor outdoor seating. It kind of gave the vibe of a place I can go to on a chill afternoon after a walk or workout! Parking was a bit tricky to find. I suggest parking at structure nearby, free and easier that way.
The food is still healthy and delicious but there were issues with a lunch delivery order. That said, trim the Brussels sprouts. Stalks are for the garbage. I also had some clumps of saffron rice. The crazy feta was light and smooth as buttah. 1. Higher prices for delivery - WHY? The gas is a driver expense, food is the same and no extra packaging is utilized. 2. Difficulty communicating with my driver. When I called to coordinate a drop off spot he said he didn't speak English but at least said the color and make of his car. 3. Dressings were missing! I'm not picky. The app gives you the option to order your 2 kinds of dressing on the side. I got none. Do better!
Oooo my goodness I cannot believe the treatment I got here at this cava in Westwood the the service the customer service was so so fantastical and I have been blessed by the beautiful worker ms india my lady I love you India
When I think of CAVA, it is something like a Mediterranean Chipotle. You can pick curated bowls or go ahead and do a customized bowl. The customized route is great to really elevate and incorporate different flavors into your bowl with many sauces and toppings to choose from! *Bowl is big. If you want less, opt for the Kid's Plate! * Ask for more Salad Mix as the proportion ratio of Salad Mix to Rice is I would say: 1:4. Food- 4.2/5 Portions are fantastic and you feel great eating the food meaning you are satiated and get delicious nutrients into your diet. The lower rating is due to the sodium/ salt content of the proteins (chicken and also tried a little of the Falafel) and rice. It's salty! People may love it but I do think the salt needs to be lowered as I am not shy from salt but I think it's overkill. Try eating the chicken itself without the concoction of flavors and you'll see what I mean. Service- 5/5 Fast and patient. You choose whatever sauces, toppings, and protein you want and you may need a minute or two to decide as everything sounds good. No hassles and the food service stations were all kept clean and fresh which is what we want to see. One female worker was enthusiastic and communicative getting the bowl started. The rest of the workers were unenthusiastic but did their jobs so no complaints there. Ambiance- 5/5. There's a security guard patrolling the restaurant which is nice for added security. Tables are clean. Utensils and napkins are stocked up. Water station is clean. Many UCLA students and people on-the-go to have a quick lunch here!Not ridiculously busy like USC's campus where the line is out the door and had to wait up to 30-45 minutes!
I ordered delivery from this location. I paid extra for the harissa honey chicken, and they didn't put any chicken or any protein in my bowl whatsoever. I essentially paid over $20 for an over-sauced bowl of vegetables. Incredibly disappointing. They fill the portions up MUCH MORE when you go in person. Even without the missing chicken, the bowl seemed much less filled than normal. The photos show the bowl when I first opened it and suspected there was no protein, and again mixed around as I searched for chicken with no luck.
Cava is such a comfort meal-- I love the mix of everything and it's always at a very affordable price. I highly recommend!
My family and I have eaten here a few times. The foods always good. Unfortunately, not always the best service as far as their employees remembering customers orders. Ordered dinner to go from them tonight, and once again the food was good yet we got an unfulfilled order. They need to get it together over here seriously.
This was my first time trying CAVA since moving to LA and it won't be my last! My friends had described it as a Mediterranean version of Chipotle, and I think that description rings true. I tried a build your own bowl with SplendidGreens and saffron rice, half falafel half chicken for protein, and all the toppings. I will say that they did skimp on the protein a bit, I only got two falafel and a small scoop of chicken, so be warned about half orders. but with all the toppings the whole meal was pretty filling! I loved the roasted eggplant and crazy feta dips. All in all really great flavor. Service was quick, but this location was a little bit unkempt during dinner time.
5 years ago
Fresh, filling, flavorful Mediterranean food with healthy and delicious options. It's my go to for lunch! I love the spices used in their sauces and veggies. read more
2 years ago
4 years ago
Eh. I come here occasionally but it's wayyyyy too pricey for what you get. $12 for a bowl of veggies and the most minuscule scoop of chicken possible. read more
Lemme just make one thing clear. I absolutely LOVE Cava. Cava is one of those "fast food" places that you never feel guilty about eating. It's undoubtedly the healthiest "fast food" places to eat in Westwood off campus, and in my opinion, the best. Parking here is rough, Broxton Ave. isn't the easiest place to park by, but there is a parking structure that has a $5 flat fee after 5pm (if you're ok with spending money on parking). Now for the food- I'll just give you my regular order. I've tried a ton of different variations, but this one is the best (in my opinion!) I get greens and grains, supergreens mix plus spinach, brown rice, 3 spreads (tzaziki, red pepper hummus, and eggplant hummus), chicken, cucumbers, tomatoes, pickled cabbages, olives, quinoa/cauliflower mix, onions, and then green harissa dressing, and yogurt dill dressing. Overall, I highly recommend eating here. Also, get the small pita with your bowl! Check out Cava! read more
10 years ago
It's literally a Mediterranean chipotle! Great idea, fresh vegetables, and healthy meats. Looks like a lot of people come here after their workout! 2 stars knocked off for customer service though. It was our first time and very intimidating not knowing many of the different salads to choose from and being rushed. One girl flung the vegetable options onto the bowl and mini pitas, with a lot of attitude! She totally looked like she didn't want to be there or that me asking for more vegetables was a hassle .... girl it's unlimited! It was good to try but not sure if it'll be my frequent post workout splurge. read more
2 years ago
2 years ago
11 years ago
I lava the cava! Sorry, had to. I hadn't heard about Cava Grill until their grand opening in Westwood. They offered a free meal plus drinks all day long! Who would have guessed that the line would take around 1.5 hours--oh wait, we are in a college town after all. While contemplating about the mysteries of life (and the finals that I wasn't studying for), I had ample time to look around at this latest addition to our (good) food-deprived Westwood. With a modern dining hall ambiance, Cava attempts to bring Mediterranean to LA in a fashion that we are ever so catering more towards: the "give me my damn food fast but also let me choose every tiny thing about it so I feel like I'm in charge of some aspect of my life" kind of lifestyle. Or in foodie terms: chipotlefying. Oh, am I the only one who says that? They seem to be Chipotlefying everything these days (may I direct your attention to Shophouse a few shops down). Also they are neighbors to Chipotle. I guess this stretch of Bronxton is the place to go for all you customizing, hodgepodge-loving connoisseurs. The service is extremely friendly, checking up on how you are doing and how the food is, something that would never happen at any other fast-shop stop. But then again, who knows if they will keep this up after a few days or if they are just trying to suck in a lot of return customers on the first day. For my base, I chose the supergreens (a collection of odd greens like brussel sprouts--who even likes brussel sprouts anyway?) and the saffron basmati rice. I personally don't like brown rice. For the dips, you get to choose 3! I ended up with the Tzatziki, Crazy Feta, and Eggplant. Proteins, you can do half/half, so I chose half chicken and half lamb meatballs (which means 2 meatballs). For the toppings, you can put as many as you want ranging from romaine, to pico de gallo (oh, but I don't think they call it that), to kalamata olives! I hate onions, so I got everything but those nasty buggers. And to top if off, I got the yogurt dill dressing. Then the drinks (usually almost $3) included selections such as Ginger Carrot Lemonade. Yeah, they are playing that game--the one where you smash a few random fruits and veges together and make the next Whole Foods fad. All kidding aside, the drinks actually carried the meal! I honestly would go back just for the drinks. Everything about the bowl was so fresh that even Kanye would wear that sh--tuff. If you aren't into yogurt dips in your food, don't go for the tzatziki (Yeah, I'm just telling myself for next time). I enjoyed the Eggplant dip, providing a nice savory kick. Crazy feta is just crazy feta like what more can you say. They give a lot of chicken for half the protein. If you like your protein, I'd say don't go for the meatballs, since you'll only end up with 4 tiny bites of disappointment. I also thought the pickled banana peppers and the olives were way too overpowering in the bowl, so I'd recommend staying away if you aren't looking for a puckered mouth by the end of the meal. Overall, it was a very refreshing meal. That kind of feeling you get after eating at lemonade, except Mediterranean. Like a Mediterranean Lemonade meets Chipotle. Has Cava changed the food scene in Westwood? Not one bit. But it probably is here to stay, so all you Instagram foodies better get on it. read more
6 years ago
10 years ago
I found this place to just be okay. But I'm also not a budgeting college student who lives in the area. Parking - It's Westwood. You might be lucky enough to snag street parking (doubt it) but most likely you'll have to pay for one of the lots. Crowd - It's Westwood. 90% UCLA students. Food - In short it's the Mediterranean version of Chipotle. Having said that I expected the food to be fresher and better. I got the grilled chicken in a pita and the chicken was a little greasy. The best part of the experience were the drink machines. SO many fresh fresca options. If I'm ever walking through Westwood I will stop in for a drink. Otherwise... probably pass. 2.5 stars from the middle aged woman who had to drive there. read more
Fast casual, build a bowl Mediterranean food joint appropriately located between Chipotle and ShopHouse. Pick greens and/or grains, dips/spreads, a protein, toppings, and dressing. The dips/spreads are the absolute stars of the show. Stood in line for 45 minutes on opening day to get my free lunch. Was it worth it? Probably not, but I'm definitely willing to come back and pay for a bowl on another day. They were well staffed on their first day, and everyone was very helpful. Still have some kinks to work out in terms of the food, though. Here's the breakdown of what I got: The great: Grilled chicken, roasted seasonal vegetables, tzatziki, eggplant + red pepper, harissa. Also the drinks! Juices and sodas. I sampled a number of different ones. Surprisingly, my favorites were the apple/basil/cardamom juice (sounds odd, I know) and the blueberry soda. The good: Lentils, cauliflower quinoa tabbouleh, tomato + cucumber salad, pickled onions, pita crisps, pickled banana peppers, lemon herb tahini. Needs work: The rice - a number of coworkers complained that the rice was too dry/too hard/had lumps. Falafel - on the dry side and the texture was off, kind of gluey/gummy. Pita bread - dry and hard. I think their technique of warming the bread in the oven is well intentioned but not suited to the bread they're using. Not sure if they will let you split proteins normally - everything was free on opening day so they let us have as many proteins as we wanted. Hope they continue to do this in the future because it's nice to have the option to get less meat and more veggies. All in all, a very promising new addition to the Westwood restaurant scene. I anticipate coming back often. read more
3 years ago
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2 years ago
3 years ago
My friend and I got there about thirty minutes before it opened for dinner (which was free on its opening day). We strolled around for fifteen minutes until we noticed a line starting to form and we quickly joined. We were able to order at around 5:15 (it opened at 5:00), which was pretty lucky, seeing as some people waited over an hour for their food. Like employees of any new establishment, Cava Grill employees appeared unable to offer any other emotion besides utter and unaffected joy, with wide smiles plastered on their faces no. matter. what. My cheeks hurt just watching them. Still, great customer service. Cava Grill utilizes an assembly-line style process just as Chipotle and Subway does. You choose your base (grains, greens, pita, or grains+greens), hummus/condiments, meats, toppings, and sauces. I got the arugula+brown rice with lamb meatballs, tomatoes and onions, hummus, red pepper hummus, romaine lettuce, sriracha yogurt, and a whole bunch of other things I can't recall off the top of my head. All the food tasted fresh and delicious. However, I was a little unsure as to how to approach my food. Was I supposed to mix it all together, combining all the hummus and feta and yogurt sauce, etc. together? Wouldn't that take away from their individual flavors? I ended up just mixing it slightly as I ate it so that I got a bit of each but could still identify individual components of my meal. I also didn't particularly like that the meat was in 4 big lumps (but I knew that going into it, since I HAD ordered meatballs). I like the idea of having smaller, but more plentiful pieces of meat so that it's better distributed with my meal. DRINKS: Lavender lemonade. I'm a sucker for anything lavender, and this did not disappoint. The drink could be a little lighter, though. Maybe more water? Cava Grill is definitely a great, healthy addition to the Westwood food scene. read more
2 years ago
6 years ago
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Customer Experience T.
Hi Ivy, we sincerely apologize for this and we genuinely hope you're…
2 years ago
3 years ago
DELICIOUS. Would definitely come back here again--basically a Chipotle kind of feel but with Mediterranean food. PARKING: parking in Westwood is always tough but there's actually a parking lot across from this restaurant that is free for the first 2 hours. SERVICE: nothing to write home about but the people were friendly. Cava Grill mainly serves students I imagine so it was efficient and friendly. AMBIENCE: quick, easy dining. If you eat in grab your own forks and knives but they provide you with ceramic bowls of food. FOOD: super flavorful options! They'll let you taste while you're in line if you're unsure about something. Each bowl (I got the grains and greens one with half sirloin meatballs and half vegetables) was around $9. Not a bad price for them being so generous with portions! My boyfriend's bowl had a ton of chicken :) Can't wait for the next trip here! read more
2 years ago
6 years ago
Honestly, I never thought I would frequent Cava. I've lived in Westwood for nearly five years and I only went for the first time last month. I was blown away! The food comes out hot and the portion size is amazing. I think your money goes fairly far here. A dinner for two can round out around $25 with a side and a tip for the lovely staff. I recommend getting the bowl with a pita on the side because the pita entree can be a little messy. The honey chicken and falafel are my favorite proteins to get in my bowl. This picture is from my first time and I've gone back around four times ever since. read more
11 years ago
Overall: It's the Mediterranean version of Chipotle and Shophouse with build your own entrees. The food is good, but it's a touch overpriced for the portions you get. Food: 3.5 Grain Bowl: I got Saffron Basmati Rice with Chicken, and I chose the Eggplant + Red Pepper and Red Pepper Hummus. The rice was tasty, and the chicken was well cooked and seasoned well. Although both dips were good, my favorite was the Eggplant and Red Pepper. It's a decent price at $8.95, but I could use a tad more rice and chicken because it isn't very filling otherwise. Mini Pitas: I chose Braised Lamb (+ $3) and Tzatziki. The sauce was good, but the lamb and pita were lacking. The lamb was under seasoned, and the pita bread was way too hard. I prefer my pita to be fluffy and softer. Also, it's a little pricey at $8.95 (+ $3 for lamb) for 2 taco-like pitas. Service: 5 You go down a line to pick your base, dips and spreads, proteins, and toppings. The servers are pretty patient with your questions about the food, and I think they would let you sample something if you asked (Side note: I wish they would label the dips and toppings). Ambiance: 5 It's very much like Chipotle or Shophouse, but I like the interior a little more than the other two. It seems brighter and more open. read more
8 years ago
The food deserves 5 stars but unfortunately the services gets 1 star. The girl behind the counter was rude and made us rush through our ordering process. The restaurant was completely empty so there was no excuse. Maybe she was having a bad day, or understaffed but regardless the service was horrible. read more
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Customer Experience T.
Hi Allen, we are so sorry about this experience. Please email us at…
2 years ago
2 years ago
OVERALL: So glad I discovered Cava for my Mediterranean salad fix. $11 for a build-your-own bowl is the cheapest around. FOOD: There are tons of options for building your bowl. Your base can be supergrains (quinoa, brown rice, etc.), supergreens, or a large pita wrap. You can choose 3 out of a variety of sauce options -- eggplant hummus, tzatziki, and "crazy feta" are my favorites -- and there is an unlimited assortment of vegetables and proteins. Absolutely delicious combined with the mini pita! SERVICE: The staff was very accommodating to my friend with gluten intolerance and used clean spoons to scoop the ingredients. As another Yelper mentioned, I did feel a bit rushed, despite no line. PARKING: Only paid street parking ($2/hr) or paid parking lots (starting at $5). read more
2 years ago
Cava Grill is the perfect, quick & easy spot to get your Mediterranean/Greek fix. If this place were close to my office, I'd be here once/week. It's a great spot for a healthy lunch or a lighter dinner on-the-go. I recommend going with the Greens & Grains bowl option to get a little bit of both. Definitely get a pita on the side (you'll need it to balance the flavors in the bowl!) and try the falafel- they are super yummy! If you can't decide between their several protein options, do half & half and try two! Their Hibiscus green tea is refreshing and their Blueberry soda is the perfect sweet ending to a trip to Cava. read more
2 years ago
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3 years ago
This place is like chipotle with a twist of Mediterranean. (mind you there is a chipotle next door) I came to UCLA to visit my friend and she suggested I try this place out, so I did! *It's spacious and has a lot of seating area. *there is a lot of healthy options I got a chicken bowl and it was delicious, it was actually to much for me to finish. I love how they give you one pita bread, so I was able to put chicken in there to eat. Although, I do wish there was a burrito option as well. The food and service is of great quality, def give this place a visit. read more
It's one of my first times eating cava, it was good!! I got the grains bowl and had right rice, romaine, corn, tomatoes and cucumbers, onions, hummus, lentil tabbouleh, and added extra chicken. I added extra chicken because I wasn't sure how much the regular amount was going to be and wanted to load up on protein - they delivered. The portion sizes were good - definitely felt full after my cava bowl. It included a side pita which did not feel as fresh and it was also stunningly small -- California pita grill is still number one when it comes to pita bread on the side. I enjoyed the bowl and it was really good; would definitely recommend cava!! It's a Mediterranean chain and fast on the food, good for in the go quick indecisive lunches. I wish the chicken was a little less spiced - and more plain though. Too many spices and seasoning can lead to feeling full and bloated afterwards -- The reason why I give it three stars is also because it is pretty decent but there are other smaller chains I've had Mediterranean food at and the meat felt and tasted a bit more quality. It's also a little pricey. But would definitely recommend trying cava at least once in your life!! read more
More info about CAVA
1073 Broxton Ave
Los Angeles, CA 90024
Westwood, UCLA
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(424) 472-9337
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http://www.cava.com
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