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What We Ordered: -Steak + Harissa $15.75 I'm a bit late to the party as this was my first time visiting Cava. The food was great, but service and systems in place were seriously lacking. I went here with a co-worker to pick up an order via the app. The order was placed with a pick-up time of 11:30 AM, but the food was not ready when we arrived at 11:32 AM. It wasn't ready until 11:55 AM. That's kind of ridiculous! My co-worker who orders regularly from Cava said the portion size seemed a bit light. Not to mention, they weren't busy inside. We saw countless people come in long after us and get their food to-go by waiting in line. Don't waste your time ordering ahead at this location!!
I had an unnecessarily hostile and unprofessional experience at this CAVA location today. One that was entirely avoidable and created solely by the cashier's attitude. Whatever his name is, none of them have name tags on. My pickup order was said to be ready at 12:45. It was not, which generally I don't have an issue with. Because this location does not have a designated pickup area, I approached the front of the register BRIEFLY to inform the cashier I was there for a pickup before he even began speaking with the next customer. I made sure to be courteous and clear, and at no point did I attempt to cut the line or interrupt an active transaction. I just let him know real quick, which I'm glad I did because my order was being prepared after I entered, when it should have technically been ready. Despite that, he reacted as though my presence was somehow offensive and that I was being entitled?? Anyways, I stepped aside to wait, but the hostility continued. After walking from UCLA's campus with sciatica pain, I lightly rested my foot against the concrete wall. The same employee said, "Can you get your foot off my wall?" Your wall? Sorry I hope you're the owner if you're talking to me like that. At that point, it became obvious he was more interested in policing me than actually providing customer service. Care less about the wall and more about whether your customer's order is packaged properly. I'm paying for the food, not the quality of the wall. When my order was finally ready, nearly ten minutes late, he didn't call my name or speak to me directly. Instead, he used his finger to wordlessly gesture "come here," which felt condescending. I genuinely feel like this guy thought I was an LA piece of shit based on my appearance, but I'm literally just a commuter student tryna get lunch before my next class. To make matters worse, the order itself was handled carelessly: - The top wasn't closed properly. - The side of pita bread I requested was missing. If an order is delayed, the bare minimum should be accuracy, respect, and a functional lid. Instead, I received none of the above. If this cashier dislikes his job, that's his prerogative. But taking it out on paying customers, especially when I wasn't even tryna be rude is unprofessional, unnecessary, and reflects poorly on the entire establishment. And FYI throughout this whole process I did exactly what he told me (took my foot off the wall and remained silent despite HIS entitlement). I will not be returning to this location, and I'll gladly recommend the falafel spot in Westwood instead. And to the employee: if somehow you're reading this, CAVA cannot be paying you that much to have that much of a stick up your ass. I may not have said that in person but at least I said it on Yelp. Hhahaha ok bye thanks for anyone who listened to my rant (: Btw I put a picture of how my leg looked cuz damn didn't know that was a crime geez. (It was probably slightly higher up the time he called me out) but I just didn't wanna take a table away from someone who wanted to dine in.
Stopped by for Cava takeout right before a museum date! The service was quick and good! There was only about a couple people in front of us in line. Generous portions, I got the salad with chicken, lemon herb tahini, and green harissa and it was super light and refreshing.So happy the quality is good here just as it is in their other locations! This location is in a walkable area near UCLA and has both indoor outdoor seating. It kind of gave the vibe of a place I can go to on a chill afternoon after a walk or workout! Parking was a bit tricky to find. I suggest parking at structure nearby, free and easier that way.
The food is still healthy and delicious but there were issues with a lunch delivery order. That said, trim the Brussels sprouts. Stalks are for the garbage. I also had some clumps of saffron rice. The crazy feta was light and smooth as buttah. 1. Higher prices for delivery - WHY? The gas is a driver expense, food is the same and no extra packaging is utilized. 2. Difficulty communicating with my driver. When I called to coordinate a drop off spot he said he didn't speak English but at least said the color and make of his car. 3. Dressings were missing! I'm not picky. The app gives you the option to order your 2 kinds of dressing on the side. I got none. Do better!
Oooo my goodness I cannot believe the treatment I got here at this cava in Westwood the the service the customer service was so so fantastical and I have been blessed by the beautiful worker ms india my lady I love you India
When I think of CAVA, it is something like a Mediterranean Chipotle. You can pick curated bowls or go ahead and do a customized bowl. The customized route is great to really elevate and incorporate different flavors into your bowl with many sauces and toppings to choose from! *Bowl is big. If you want less, opt for the Kid's Plate! * Ask for more Salad Mix as the proportion ratio of Salad Mix to Rice is I would say: 1:4. Food- 4.2/5 Portions are fantastic and you feel great eating the food meaning you are satiated and get delicious nutrients into your diet. The lower rating is due to the sodium/ salt content of the proteins (chicken and also tried a little of the Falafel) and rice. It's salty! People may love it but I do think the salt needs to be lowered as I am not shy from salt but I think it's overkill. Try eating the chicken itself without the concoction of flavors and you'll see what I mean. Service- 5/5 Fast and patient. You choose whatever sauces, toppings, and protein you want and you may need a minute or two to decide as everything sounds good. No hassles and the food service stations were all kept clean and fresh which is what we want to see. One female worker was enthusiastic and communicative getting the bowl started. The rest of the workers were unenthusiastic but did their jobs so no complaints there. Ambiance- 5/5. There's a security guard patrolling the restaurant which is nice for added security. Tables are clean. Utensils and napkins are stocked up. Water station is clean. Many UCLA students and people on-the-go to have a quick lunch here!Not ridiculously busy like USC's campus where the line is out the door and had to wait up to 30-45 minutes!
I ordered delivery from this location. I paid extra for the harissa honey chicken, and they didn't put any chicken or any protein in my bowl whatsoever. I essentially paid over $20 for an over-sauced bowl of vegetables. Incredibly disappointing. They fill the portions up MUCH MORE when you go in person. Even without the missing chicken, the bowl seemed much less filled than normal. The photos show the bowl when I first opened it and suspected there was no protein, and again mixed around as I searched for chicken with no luck.
Cava is such a comfort meal-- I love the mix of everything and it's always at a very affordable price. I highly recommend!
My family and I have eaten here a few times. The foods always good. Unfortunately, not always the best service as far as their employees remembering customers orders. Ordered dinner to go from them tonight, and once again the food was good yet we got an unfulfilled order. They need to get it together over here seriously.
This was my first time trying CAVA since moving to LA and it won't be my last! My friends had described it as a Mediterranean version of Chipotle, and I think that description rings true. I tried a build your own bowl with SplendidGreens and saffron rice, half falafel half chicken for protein, and all the toppings. I will say that they did skimp on the protein a bit, I only got two falafel and a small scoop of chicken, so be warned about half orders. but with all the toppings the whole meal was pretty filling! I loved the roasted eggplant and crazy feta dips. All in all really great flavor. Service was quick, but this location was a little bit unkempt during dinner time.
10 years ago
This place makes me so happy because it's fast, healthy, delicious and affordable!!! Think of Chipotle, but a lot better. I love the variety and amount of options here :) Ordering is like that of Chipotle but Mediterranean style: + base (salad, lentils, and/or rice) + dips and spreads (roasted red pepper hummus is the way to go) + protein (didn't expect the falafel to be so soft but it was so good) + UNLIMITED TOPPINGS! (yasssss they're doing something very right) + dressings (tahini and harissa sauces are bomb) Although the scoops here are pretty SMALL, they pack multiple things into your bowl so you will still be satisfied with the overall portion size. I'm amazed at how they make simple and healthy ingredients taste super flavorful and yummy! Literally every time I come, I always over hear someone comment about how delicious it is haha. If there was a CAVA near where I live, I would seriously come every day. read more
9 years ago
If this place is hyped, then it is definitely OVER HYPED. Not worth the price you pay for the food, which is about $10-12 dollars. You choose a base (rice, veggies, or rice+veggie) your meat (chicken, beef, falafel, tofu) i usually get the chicken your sauces (i.e. hummus) your toppings (a bunch of different greek style seasoned/picked vegetables and slaws) The food here is very acidic and bright so if you DO NOT LIKE VINEGAR, i suggest you do not go here unless you want to be wincing every time you take a bite!!! Food can be sour! Its filling, but not fullfilling. It tastes very healthy so if you dont like healthy foods dont come here! I would opt for chipotle which is next door. Its the same concept as chipotle, but in a greek style. read more
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Customer Experience
Hi Martha, thanks for the review! We are sorry to hear about the…
3 years ago
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absolutely LOVE cava. it's my go to spot for healthy lunch and mediterranean. the value and quality of food that you get is welllll worth the low price (LA low ;)) all of the employees are always so kind and patient. love this spot. read more
3 years ago
Cava has been a really nice addition to the Westwood lunch scene. Fast and fresh customizeable Mediterranean that can be ordered on an app is what attracted me in the first place. This place can get packed at lunch time, and if you are short on time, I would definitely recommend ordering on the app or online and skipping the ridiculous lines. Just walk right up to the counter and get your goods. You can choose between a salad, a grain bowl or a wrap. It's Chipotle style, you add stuff as you go down the assembly line. I think you get the most bang for your buck with a bowl. I usually get a bowl with brown rice and chicken and pile up the toppings and condiments, which are unlimited. I'll usually add just about everything....lettuce, tomato cucumber salad, kalamata olives, pickled onions, hummus, harissa, roasted red pepper hummus, and tzatziki. They also have a good selection of house made juices and refills are unlimited! This is a good place for healthy(ish) eats and vegetarians. My one gripe is the chicken is not well trimmed, and there are few things I find more unsettling than enjoying my food and biting into a piece of crunchy cartilage, and it happens almost every time! read more
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Thanks for the review, Georgia. Please know we've already shared this…
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Cava is a nice alternative to a basic salad for lunch. I ordered a grains and greens bowl, which comes with your choice of grains (brown rice, lentils, or basmati rice), and greens (spinach, arugula, SuperGreens, romaine, or mesclun). I went with a combination of brown rice with supergreens and chicken for my protein. I loved the CHICKEN because it was cooked and seasoned perfectly. It's definitely a safe choice if you don't know what protein to get. The SUPERGREENS was just alright. There were huge raw(?) pieces of brussel sprouts that were really hard and unpleasant to eat. I'll get the MESCLUN next time, which is a more traditional salad base. For my 3 dips, I chose TRADITIONAL HUMMUS, ROASTED RED PEPPER HUMMUS, and HARISSA. I was skeptical about getting 3 different types of dips in one bowl, but they use a small scooper and the dips are spread apart in the bowl so you don't have to worry about everything becoming one big dip. the RED PEPPER HUMMUS was probably my favorite. It has more flavor and depth than the traditional hummus, but I did enjoy all 3 dips. Take caution if you can't handle spice if you're thinking about the HARISSA because it really is spicy! For my unlimited toppings, I'd recommend the TOMATO+ONION, because the cherry tomatoes really add a nice, fresh contrast. I wasn't a huge fan of the CAULIFLOWER TABBOULEH because it was a tad bland. I opted to skip out of the dressings because I felt that my bowl had enough flavor from the toppings and dips. You get a lot of food for what you pay and you feel a *bit* healthier than if you were to have gone to chipotle, so I'll definitely be back. P.S. if they ask if you want the mini pita, say yes b/c its free!! read more
Similar to Chipotle style, but a different cuisine. I'm addicted to Mediterranean food so when I came here, I was in love. Hahaha for reals though. If I lived closer, I'd get it all the time. I built my own chicken salad bowl. I added arugula, grilled chicken (lemon, oregano, salt, pepper), tomato onion salad, cabbage slaw, shredded romaine, hummus, roasted red pepper hummus x2, pita crisps & the current seasonal dressing (spicy turmeric tahini). The dressing wasn't spicy! It's more like a sweet honey mustard with a hint of turmeric and tahini. I really really liked it! It was a total of $11. I really like the quality of the ingredients & the variety they have. I'd come back to get some pita wraps, grain bowls or the same thing again. So dang good. You gotta try it yourself! read more
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If only this spot opened up before I graduated UCLA... I would have come here everyday! Cava Grill is originally from the east coast, but they finally decided to open up shop in Cali! The style is very similar to Chiptole where it is make it yourself- but instead of Mexican food, it's Mediterranean. The restaurant is huge- lots of tables but the line does get long. In the beginning, you choose your base of wrap, bowl, or salad, then you choose up to three dips or spreads! After your protein, you can choose as many toppings and dressings as you would like to top off your base! I decided to get a wrap with half regular and lamb meatball and tzatziki, hummus, harissa (spicy) for the spreads. For the toppings, I picked and chose my favorites, and the ingredients were so fresh and tasty. The spicy harissa sauce was the highlight of my meal, and the melange of the toppings made for the perfect wrap! They also have a wide variety of drinks so I would definitely invest in a cup! I tried their lavender lemonade, a strawberry one, and their apple cinnamon drink. Got so bloated from trying the yummy flavors! I was so impressed at how delicious my wrap was- I can see Cava Grill becoming the new Chiptole of Mediterranean food! Service was fast and efficient, and everyone knows what they're doing. I need to try their bowls next- hopefully they will open a location closer to me as they are doing things right here! read more
5 years ago
LOVE. LOVE. LOVE. Cava is probably my favorite latest addition to Westwood. It's always crowded for lunch hours but the line moves fast. Options include: build your own (BYO) bowl, BYO pita, and BYO salad. I recommend getting their drinks because it's self-serve so you can try out multiple flavors! Favorite drink: *Strawberry Mint Lime (honorable mention to Carrot Ginger) Favorite ingredients: *Mixed greens w/ Rice (your bowl looks really empty if you get only rice) *Grilled Chicken (Spicy Lamb Meatballs were good but a bit dry for me) *Hummus/Spicy Hummus/Harissa (Feta has an extra strong flavor here, don't recommend to people unless they LOVE feta) *Lemon Herb Tahini *Pickled Onions *Mint Overall, solid option for a quick Mediterranean lunch/dinner in Westwood. 100% would recommend to anyone who wants a healthy meal that's tasty and filling! read more
7 years ago
I love the food but the veggies are now over salted and spicy. The other locations don't do that. Flavorful yes but they don't taste like a spicy salt lick. Not sure what's going on here but my mouth was on fire for a good hour after lunch. Please try to be considerate of people who don't like salty spicy food. read more
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Hi Clara, thank you for taking the time to write us a review. We…
3 years ago
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11 years ago
Finals week? Grand Opening of a new Westwood restaurant means free dinner? Expected long lines? Check, check, check. I'll elected to study while waiting. My buddy told me that there was this Mediterranean place opening and it was based in DC. I wondered why they came to LA, but sure, why not? So the line was horrendous and we waited for 1.5 hours and some dumb group of humans tried to cut in line, but I have to say that it was a well worth it. The staff had a certain sort of energy. (OK, not the strict physics dot product of force and distance, but sure, they had plenty of movement, so you sciency people out there don't harp on me). They were all excited to work and the manager was cheering them on...probably a first day vibe. I like that. Cava Grill is a choose your own ingredients deal. Here's what I got: BASE: I decided to get the SuperGreens--kale, Brussel sprouts, broccoli, cabbage, and chicory. I added half saffron basmati rice and brown basmati rice. They provided a mini pita on the side. DIPS and SPREADS: I got the roasted red pepper hummus, crazy feta, and harissa. PROTEIN: I choose spicy lamb meatballs and falafel. They gave 2 small pieces of each. TOPPINGS: I asked for all toppings, to the dismay of the person behind the counter. But I highly suggest you do the same. They give you shredded romaine, tomato and onion salsa, pickled onions, Kalamata olives, cabbage slaw, cauliflower quinoa tabbouleh, cucumber, pita crisps, lemon wedges, mint, feta, and banana peppers. DRESSING: Sriracha greek yogurt. DRINK: If you like exotic drinks, they have juices and teas available. I tried a carrot lemonade and it wasn't too sweet but still extremely tasty and familiar. I didn't pay for any of it since it was the grand opening, but everything minus the mini pita and drink would cost you $8.85. The mini pita is $1.45. The seasonal juices/tea drink is $2.75. Now after you sit down on one of their designer wooden booths or chair (kinda makes me think you're sitting on a breadboard), mix the darn behemoth you're given and start chewing away like a rabbit. I'm not exactly the type that likes eating salads. Seriously, how can leaves fill you up?! But boy did this hunk of photosynthesizing material FILL ME UP. I'm a sucker for Greek food. The combination of all of the ingredients definitely made these leaves super fun to eat. I was a little skeptical about eating raw broccoli or kale, but the hummus, sauces, and bells and whistles deftly complemented the leaves. I was a bit disappointed by the falafel and lamb meatballs. Both were extremely small and you only got 2 pieces. Granted this was a free meal and I hope they give more when you a actually buy it. The falafel was extremely small, the chickpeas weren't ground up well, it wasn't fried--seemed more like microwaved to me--and those two parameters are a huge deal for me. The lamb was nothing special and needed a kick in seasoning. Bottom Line: the owners should probably RENAME this as CAVA SALAD or CAVA FRESH instead of Cava Grill. It's really just a nicer-ish salad bar. $9 for a salad is a bit pricey but you do get a crapload of ingredients. You probably can't buy all of that for $9 at your local supermarket. It fills you up immensely and I'm coming again! read more
10 years ago
I can't get enough of this place! Officially my new favorite lunch spot. This place is the perfect delicious and healthy combination you could have for your lunch. It is set up as a line style where you select your ingredients as you go. I always get a bowl with tons of spinach, lentils, roasted red pepper humus, traditional, tzaziki, half veggies, half chicken, banana peppers, tabouli, cucumbers and the yogurt dill dressing. I think the way I make my bowl is perfection and I recommend whoever is reading this to try it! They have a variety of drinks that taste amazing. I stick to my water but occasionally will have a juice. The line is long during lunch time and you will likely wait between 20-30minutes. I try to come a little before noon if possible or well after 1pm to avoid the large crowd. Not enough places to sit in my opinion but there is an indoor seating area and outdoor. Customer service is fantastic! I must say, since they opened I stopped going to Chipotle next door. :) read more
OK, my two cents: the whole concept behind Cava Grill is ingenious. I mean really, take greek, mediterranean foods + add customizable options + fresh and healthy ingredients and you got a fan. Love, love, love the food. There are lots of options -- you can make a bowl, a pita wrap, etc. I would recommend the bowl because you get the most bang for your buck. To clear up some confusion (since I didn't know how it worked the first time I came) -- You customize your own bowl by choosing a base (i.e. salads/greens, grains, or both). I would recommend getting both! You can choose from an option of greens (i.e. arugula, spring greens, spinach, etc.) and grains (i.e. brown rice, lentils, etc.) Then you just go through the protein (i.e. chicken, falafel, etc.) and you add all the toppings that you want. Remember, there is no limit for your toppings, so feel free to ask for extra corn, quinoa or whatever it is that you like!! :D Drizzle in some of their signature sauce, and waaaalah~ you got a bomb ass bowl. Just end it with a cup of their lemonade, because it's sooooooooooooooo good. Now, besides the great food, the service is ridiculously SLOW. Like -- I'm aging in line slow. I think part of it is because it's new and customers take forever to order cause they're asking questions about the ordering process. However, the service provided behind the counter is also really slow....but I'll let the service aspect slide because it's relatively new. read more
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3 years ago
Like the concept, but too many options! There were too many flavors and ingredients in my bowl so the flavors got a bit confusing! Good quality ingredients but I'm not sure why you have to have 3 sauces in one bowl AND 1-2 dressings? and each topping has different flavors...ah! I like that you can do grains or greens or rice as a base but maybe I got too creative with my bowl i'm not sure. The bread that came with my bowl didn't taste good; it was stiff and oily and didn't taste fresh at all. After a couple bites I had to chuck it. read more
More info about CAVA
1073 Broxton Ave
Los Angeles, CA 90024
Westwood, UCLA
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(424) 472-9337
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http://www.cava.com
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