This CAVA is the best! Brianna at CAVA was exceptional so kind and helpful! By far the best CAVA experience we've had and Brianna made the difference! We've been to CAVA at least 30 times and have never been more impressed by one of the employees! Having worked in customer service I understand how difficult it can be to be consistently kind, helpful, and energetic. Brianna checked all the boxes and even went the extra mile to make recommendations! We will definitely be coming back to this one because of her! read more

CAVA - Bowl after we mixed it, I wish I got a photo beforehand but it was delicious! - Mediterranean Near Me - Rialto, California

Fresh and fast ... nice place to have something that's not played out. People weee nice and place was clean

I can say the first time I heard what cava was, was from my coworker. And let me tell you I love coming to cava for lunch. The food is just so tasteful and with a lot of seasoning and flavor. The only thing I didn't like was the other day I did order online which I ordered like half and hour early, I get there and I understand she was the only one working on online orders but she forgot a few extras I payed for which I later realized once I had gotten home, but overall I love the food here the spot is pretty big too. read more

This place is absolutely amazing! It's like chipotle, but with Mediterranean food. Their portions are great, and all of the ingredients are high-quality and packed with flavor. I've dined in twice and have had such a great experience both times. Their pita chips are out of this world.... Can't wait to visit again soon! read more

CAVA - Cava bowl - Mediterranean Near Me - Rialto, California

First time trying here. Chicken was very good but some pieces taste extremely salty. White rice taste a lot top water yuck. read more

CAVA - Mediterranean Near Me - Rialto, California

I come here at least twice a month and EVERY single time the customer service is horrible I work in the restaurant industry so I know how it can be but even when it's empty or if I simply say "hi" I don't get a hi or even a smile back, just "and for you". Every question I ask gets an eye roll or some form of attitude as if I'm annoying them. Besides the customer service, the food is always great and the only reason I'm here so often. read more

Ok so I actually like the food but I don't like going there because they are Not Clean I went yesterday and the same thing it's like the Manager and Owner does not care about the presentation of the restaurant or how to retain customers. I wish they would get their act together since the food is good. I just hope as summer comes the flies don't lay eggs in rice. I will post a pick next time. read more

Cassy is amazing!! She was very helpful and fast :) atmosphere was clean as well and food was fresh. Would recommend

Review is due to poor customer service and management of online ordering services. I ordered at 9pm for pick up at 9:30pm, thinking this is the best option when a place closes by 10pm. I arrived early by 10 minutes and decided to check the order which they let me know they were out of Steak and what do I want to do? The rest of the meat options were pretty much gone so really chicken is the only option. Now I request the refund considering I am no longer getting steak for two of my meals. To my surprise they cannot do refunds. So if you are ordering online or through the app, to get a refund you must go to the website and contact customer service and wait for them. The customer service from then on continued to go downhill, I had to ask if they were going to start my order. More items were out, the workers looked annoyed that they had multiple online orders as well as customers in line waiting. In the end I received my food, had to mention I was missing another item. Got home and realized I was also missing all the dressings. The food was cold, and hardly packed in the bowl. I can't really give a review on the food because at this point I don't feel it was the best. read more

Second time trying Cava Rialto, food was fresher and place was cleaner. Vanessa behind the counter was very helpful and nice, recommend the lamb for my hubs and he loved it. A great smile and attitude always makes for a better dining experience!! read more

I'm back again, food is pretty good per usual a little overpriced. Customer service still not great, they don't greet you, they don't make eye contact, no smile, they seem annoyed every time we come Restroom needs serious work, it's filthy! Oh and they don't have toilet cover seats, never been to a place that does not have any. read more

I had an amazing experience at Cava, thanks to Vanessa.She was incredibly kind and attentive, providing excellent service and demonstrating outstanding attendance. Her warm and friendly demeanor truly made my visit special. Amazing bowl!! read more

CAVA - Mediterranean Near Me - Rialto, California

Everything was fresh and tasted good, but I was a little disappointed with the portioning. There was barely any hummus in my bowl. Other location have done better all around still good read more

This is the best bowl I have eaten in a while. It was busy, but the food was ready on time very fast service. The amount of food was enough for almost 2 people. Thanks to whoever made my bowl. I loved it. read more

CAVA - Harissa and steak bowl - Mediterranean Near Me - Rialto, California

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I've been to this place quite a few times and it's always been very good. But the last couple of times have been superior. A week ago, we took my dad for his first visit to Cava. The person behind the counter was very patient, friendly, and knowledgeable when it came to helping my dad choose what he wanted (my dad can be very talkative and indecisive lol).. We ended up talking away and having a great visit while our bowls were being made. The food was super fresh and full of flavor. As always, it's very clean in this location. My daughter and I went back today and we were remembered from our previous visit. We were welcomed and again, our food was sooooo good. Thank you Cava. And thank you Vic for being an awesome human being :) read more

CAVA - Hot Harissa Pita Chips. Yummy! - Mediterranean Near Me - Rialto, California

Food was excellent! I pre-ordered on the app. They have what they call a digital drive thru. Arrived at the drive-thru and wasn't acknowledged immediately. They could see I was there but acted like they didn't see me. I don't know if they only have a designated person or not. Finally, someone came to the window and gave me my order. read more

This is our second time placing an online order in the last month and both times were extremely underserved. Not even halfway, smh. And for these prices. It seems to be just this location as the Rancho one is generous with their portions. Never placing an order here again. Stingy af! read more

This location used to be great but service has gone down bad. Why is there always only 1 or 2 workers making bowls when the line is practically to the door?? Management should increase staffing asap if they expect any improvement. read more

As I have not yet dined in Cava yet, this review pertains to drive thru option. I've eaten here several times already and the food has been great each time. The proteins, veggies, and sauces are all good; they definitely punch above their weight. My only gripe is that every time I've picked up, there seems to be an issue with my drinks. Mind you I am only ordering 2 drinks at a time. The first instance is they only gave me empty cups; the second time around they gave me 2 of the same drinks; the third time they flat out forgot to give me my drinks, even though they were already prepared, leaving me to wait in the drive thru for like 5 minutes. It just seems like their awareness is off when it comes to drinks. Other than that, this place is good and I highly recommend it! read more

Ordered online for digital drive thru pick up. Order was ready on time. My complaint is the amount of food given is no where near the amount of food we receive when we dine in. It was about half of what we usually get when we dine inside the establishment. Very disappointed. When you pay $39 for two bowls you expect to get what you pay for and not half a bowl of food. read more

Food always so fresh, love how healthy it is Carlos and vic are always so cool giving recommendations on what get. Great service from team and food read more

My first visit to Cava! I was craving for tasty Mediterranean food in the area, so I was pretty curious about this restaurant. There are plenty parking spaces as well. The location offers a modern, energetic, and vibrant atmosphere. A great place that is casual and welcoming. Cava's staff are quite friendly and quick! There are curated bowls and pitas, but you can also build your own. I actually had a staff's favorite bowl, Kary, because I did not know what to pick. She was so kind, welcoming, willing to go over the options along with her favorites and store's popularity with me, and her patience with me. Thank you so much for your assistance for today. You are so sweet! It is the entire highlight of my visit. Kary, you've made my experience at CAVA a great one. The food is quite tasty, and I would highly recommend this restaurant. Thanks again, and I will be eating here some other time! read more

Horrible service. The restaurant in Rancho is so much better. Rialtos serving size is super small and charged me 3.25 for three pieces of steak. The service was rude and the prices are too high to get half a bowl of food. Rancho fills the bowl and is very helpful in answering any questions you may have regarding the toppings. If you can drive to Rancho for Cava. read more

Where do I begin? This franchise has been a favorite of mine for some time, and I was very excited when a location opened up down the street from me! I came in this morning for a post-gym meal, taking a walk from the gym to the restaurant to get some extra cardio in (one end of the shopping complex to the other). Tatiyana (I know I spelled that wrong) made my bowl and it was absolutely delicious! When it came time to pay, I reached into my pocket only to realize that I had left my wallet in my car ‍ I explained the situation to the person at the register (Cristiana) and asked if I could have my bowl off to the side while I ran to my car. She was super chill about it and let me leave my belongings near the register. As I was getting ready to leave, the manager (I am blanking on the name, sorry!) stepped in and said to not worry about it and to enjoy the food. I was very surprised, and asked if they were absolutely sure because I did not mind making the run, and they insisted I take the bowl. I get back to my car, enjoy my meal, and drive back to the location, now on a mission to leave a generous tip to say thank you. I wait in line, order my drink, and to my surprise they try to just hand me the cup, to which I insisted that they PLEASE charge me for the drink. I pay, and was surprised to see there was no option to tip. I ask Cristiana about it and she says that they do not accept tips, which honestly bummed me out because I really wanted to say thank you. However, she said that I could leave a review and it would be just as good, so that is EXACTLY what I'm doing This will for sure be my new go-to location for healthy meals, and the genuine generosity and positivity of the staff make me love this location even more. Thank you again! read more

CAVA - Location - Mediterranean Near Me - Rialto, California

First time trying CAVA, we had a grain bowl with lamb meatballs/chicken and saffron rice, along with a chicken and veggie pita, 10/10 for flavor (both). Expected the serving size for the bowl to be a bit more hearty which is why we opted to add chicken. Great service, lots of parking and indoor sitting. (The beverage selection not my favorite, all natural sodas and juices.) read more

Very fresh food! Quick service willing to answer all my questions. Nice servers. Order food at counter.

I've been at a couple of these restaurants... I will say this they are all the same and I do not care for their food at all I'd rather go to a family own an operated restaurant read more

So disappointed & dissatisfied. I went through the mobile order drive through & never noticed a speaker or anything indicating I had to verbalize anything to advise I have arrived for my order. I pull up to the window & I done made eye contact with every worker there even the one with glasses, she can't see still or what? 15 minutes went by questioning if I was doing something wrong. I noticed a car behind me & decided to go around again. The car that was behind me immediately received their order & I was confused. A guy finally asked who the order was under & I questioned if there was anything to do prior to arriving to the window ?? NOW MY FOOD IS COLD & MY LEMONADE IS WATERED DOWN. So freaking pisssseddddd. read more

Great experience with Vey and overall at this place! Cava is so good you have to try it!

Wonderful and amazing food. I wish there was a restaurant closer to my home. Wroth the travel

I liked the meal I got a build your own bowl. I think it's a bit expensive when you pay for meats in addition to the bowl. But I was satisfied in finishing. a perk of eating at the restaurant is you get unlimited pita for your bowl. read more

I've been hearing a lot about cava so I decided to check out the Rialto location for a quick bite after some grocery shopping. The concept is simple, if you've been to any kind of "build your own bowl" restaurant it's fairly self explanatory, each station has lists of what you can get and a basic description of what's in everything. The food was tasty and fresh, I personally don't need a "monster" size bowl to feel satisfied, and since this is a healthier option their standard portions are just fine for me. But as someone who worked food service in my younger days, I know there are greedy greedy people out there who would say their portions are "stingy", so be aware that other than toppings, most items carry an additional charge for extra. The employees who built my bowl Stevie and Liliana were helpful, it was a rainy evening and even with a small staff they were efficient. They don't take tips but Liliana said a review is the next best thing! The manager Christina saw me checking out their drinks and told me the juices are made in house and offered me a cup to sample them, she suggested a mix of the cucumber mint with blueberry lavender, because as she said "when you layer them it's kind of pink and green, like wicked!" Which might just be the next collaboration cava should do. All in all, it's good casual dining, nothing fancy, I'll be back! read more

Do not order online unless you want your bowl halfway full and little to no toppings. Food is great, but better to order in store than online otherwise you'll be wasting your money. They also forgot my free pita although my order clearly says free pita‍. They will also not add all the toppings you ask for and put wayy less than you ordered. read more

Cava is my favorite!! Love this location. The food here is fresh and flavorful and the customer service is always awesome! Shout out to Carlos and Iliana!! read more

Literally there's so many workers and they don't get the online order on time. I had to wait there. There's wasn't no on at the pick up area and I had to literally go up and asked. Other places would acknowledge and asked if I'm picking up my food. I understand you just open but there's also other cava in the area that can train and help. I felt everyone was lost. I always go to cava in the OC and food is amazing but my food today had no pita on side which I request. The bag that my food came in had food stain in it. Like at least give me another new bag. And food looks messy. It's not McDonald. I gave another star to equal as a 3 cause at least the guy who gave me my food apologized and gave me a free cup for drinks. But I'm quit disappointed. read more

CAVA - I asked chicken but none at all. - Mediterranean Near Me - Rialto, California

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The hype is real! Cava is delicious! Christina is awesome! She was so knowledgeable and helpful when I made my first bowl. I was holding my sleeping toddler and Christian offered me a to-go bag to help me carry my bowl. I will be a regular customer at this location! Definitely recommend Cava to anyone who has yet to try it! read more

CAVA - Build your own bowl - Mediterranean Near Me - Rialto, California

Honestly when they first opened the service was great and the employees were nice and I even recognized some of them. I haven't went in months and decided to go back and now there's new people. They are absolutely RUDE! Came inside one time and Kate was making the bowl, she was very rushed and no customer service skills whatsoever . So I decided to do pick up from then on. Who did I see at the window ? Kate. Very rude and rushed once again very unprofessional. Then I went Sept 16 around noon and I always try to be nice and have manners so I said hello how are you and she just asked the name of my order and totally disregarded. I say hire new people that actually know how to work customer service . read more

Today was my first time ever stepping foot into a Cava location. I was having a rough day and wanted to try something new and this was a great ending to my day. I'm really happy I chose the Rialto location because they were so awesome! I stood in line until Vanessa was ready for me and I have to say she was super sweet. I told her it was my first time ever and I didn't really know how this all worked. She explained everything and named out all my options in each of the sections. She gave me some of her opinions of certain items. I was also able to taste the steak! 10/10 it was delicious! Then I was passed over to Lenna (I believe that was her name). She was super nice. And also recommended some sauces. It made it easier since it was my first time. It was really refreshing talking to people who were knowledgeable about the products and so kind to their guests. Looking around eveyone was working hard and busy. Calling out for replenishment. I believe the manager Vey was going back and forth helping with (what I believe was) online orders. And then once it came down to me paying Vey and Vanessa were talking. Vanessa looks at me and says "Here you go, it's on us!" I was so shocked! And Vey gave me a cup to try the drinks they had. Overall everyone was so sweet. Customer service 10/10! The place was also really clean and busy. I will 100% be returning read more

They need to hire more people to help keep the place clean! I mean at least empty the trash & wipe off the tables!

My first time eating there, customer service was great. The young lady was very patient with us. Explained to us how to put our blows together, told us the popular items to try. She even let us sample some of the selections. The atmosphere was very welcoming, and clean. Would definitely eat there again! read more