They were out of hummus, multiple toppings, and "complimentary" pita. Wouldn't substitute pita chips or even cut up the "regular" pita. Also out of "water cups", but not drink cups. 80 degrees inside bc the AC is broken. I can honestly get past all of this. Things happen that *might* be out their control. However I cannot get past the "manager", Mary. With the disingenuous, smarmy, sociopathic smile through the entire conversation. Not listening at all, with nothing but "I understand", "we can't do that" and "we don't do that". Followed up by the most sarcastic "have a great day" that has ever been spoken. Truly an awful experience and without a doubt the worst person I have ever encountered. ZERO concern for the customer. read more

The food at cava is amazing you just really have to know how to either build a bowl or have a taste for Mediterranean food .. now the service is different I came around 5pm when everyone was burnt out so you know how that goes 10/10 recommend read more

CAVA - Mediterranean Near Me - Snellville, Georgia

Frederica the French guy had amazing service, 10/10 employee give him a raise! Everything he did was fast and clean

Good quality good clean establishment Great customer service manger was very nice worker moved fast and efficient read more

Awesome!! Fresh delicious meal without the guilt. I had it for lunch it was so good I had to bring my family for dinner.

This place is mediocre at best. It stays packed because there isn't another salad joint here since the previous salad restaurant closed. I keep going back hoping it will taste more like the salad places I like. Not only isn't it happening, but it's soooooo filthy. The cash register is dirty. The card reader is dirty. The tables are dirty. Where they make the salads are dirty. The bland food doesn't taste that good to justify the uncleanliness. I will never go to this franchise again. read more

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I love the food here. The food is so flavorful and fresh. Customer service is always great. Sometimes there is a long line so probably restaurant can use some more people but food is worth the wait. Love it. read more

Went there to pick up a gift certificate for my nephews bday. One person serving, 2 in the kitchen just talking ( could have been waiting for food to cook, but I see them.jusy running off at the mouth, 2 more in the dining area...simple question since I wasn't getting food....is there anyone here to ring me up for a giftcard...answer...after I wait on them. Now I understood that because that is what she was doing when I arrived, but my question was...is there, "anyone else" that can ring me up? I simply said sure to her and politely walked out....to have other workers not doing anything is what got to me....I probably could have handled it better but these chil'ren these days... Customer service = 1 This used to be Zoeys... which I loved in regards to food... read more

We enjoyed everything about it. Great service kind people food was fresh . We will keep returning.

The wait time for this Cava was soooo long! My daughters ordered a bowl each and I ordered a kids meal and it took over 45 minutes to get our food! It should not take that long! read more

Its a Whole "Yes" for me, this was my first time visiting a Cava location but it will definitely not be my last! I am obsessed with the roasted red pepper hummus and the pita chips... I could order just that, but I don't lol. The greek chicken pita is amazing and I recently put a tasty bowl together and topped it with greek dressing. All very yummy! The service is always great and the place is always clean! This is a great location! read more

Wouldn't serve my 5 year old a plate with a side of carrots and pita chips with his meal. Said their policy was not to do that. Didn't offer to let us pay extra. Just flat out refused and in a manner which was dismissive and disrespectful. Almost like "we said no, now move along". It's sad too because we like the food here and would come as a family once a week but now will not come again. read more

It was ok. Clean. Customer service was great but the portions are small. My husband was annoyed he had to keep asking for additional veggies on his rice bowl. The food was good but for the price and inconvenience he decided this was his first and last visit. I may give them another shot. read more

CAVA - Hot honey harissa chicken bowl with a bunch of random adds.... Not worth the price I paid. - Mediterranean Near Me - Snellville, Georgia

When this location 1st opened it was amazing! That is no longer the case! I prefer to pick my orders but it's never ready when I arrive. I normally wait at least 30 mins to an hour! The food had become very sloppy! The workers add so much sauce the food becomes soggy and gross! Also, the music is load and annoying especially when you have to wait forever for your food! I'll pass on Cava moving forward! read more

I love Cava and I always come and get the same thing. The owner/manager once suggested I try pita chips instead of a grain which was perfect! I've never had any problem ordering it until today. I was told that isn't an option. Not that I've ever had to pay more for 3 chips instead of rice but I was still told no when I asked if I could have an up charge! Everyone was clearly not wanting to deal with work at all that day so I didn't argue or give an attitude. I thanked them for their time and left. I'm mad enough to leave a bad review though because I can just as easily go to Chipotle where they will at least take my order and my money with minimal attitude as though I'm an inconvenience to them. read more

Good food and service. The line tends to be long all the time so expect to wait or I recommend you order online

Horrible. The place looked dirty and they were sold out of things. Not even the drinks were available. I do not recommend and will not be returning read more

CAVA - Mediterranean Near Me - Snellville, Georgia

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ive had no bad experience at any cava so far, its been nothing but pleasant and delicious. every location is pretty similar to the rest. id compare it to chipotle to be honest. service can be a bit long because of other customers but the staff is always on their speedy service. read more

I'm leaving this review in hopes that management and ownership of this location see it - because we love the food and Cava has so much potential. I've been to this location twice since it opened. The wait is so unnecessarily long, and the staff is so unnecessarily slow. Much of the time, the employees look confused as to how to run the line, which shouldn't be that hard. It's really an issue of lack of planning, operations mgmt and leadership. Last night, I placed an online order at 7:15pm, for pickup at 8pm. We arrived by 8pm, and didn't receive most of our food until close to 8:20. Again, this was an online order and they had at least 45 minutes to prepare our order on time. One of our items we didn't receive until 8:30... and we didn't notice until we were done eating that there was another item we never even received. This is unacceptable. We enjoy the food but the service is terrible. This is an easy fix. Please fix it. read more

Great food here I always come here regularly. Always great service here with a smile on there face

I have been coming to various locations of Cava, and was thrilled to learn that one would be opening up five minutes away from home! When I first came, things were slow. Service and wait times were below par. However, I wanted to come a few more times before I could feel comfortable enough to give an accurate review. -Food Quality- The quality and freshness of the food seldom disappoints. The greens are fresh and crunchy, and the meats are steaming and providing a great addition to whatever you get. I have however experienced an occasional serving of rice that had been sitting out for awhile, causing it to be harder then expected. Overall the food tastes great, and there are no issues that would cause me to ever stop coming. -Cleanliness- This location occasionally struggles with the upkeep of the dining area. For example, there's sometimes food that fell on the floor or various bits of trash left around. Nothing too worrisome and it hasn't been a major issue in the slightest. -Service- Great service! The team is helpful, and excited to serve you! One man in particular always makes the visit very pleasant. He's a every enthusiastic and helpful employee, and always makes our visits fun! Overall, the food is delicious and at a reasonable price! Definitely stop by! read more

So I love love to build my own salad bowl and add the Harissa chicken!! So good! At the delicious pita chips and it's on and poppin'.

Food is amazing but it takes forever to get it. I placed an order online that was supposed to be ready at 2:15. It is 2:45 and I am still waiting. read more

Love going to this cava, for whatever they seem to be better than other locations I've been to. Food is always on point. Frederic and Tee are awesome at this location!! They always are friendly and helpful when I go. They are one reason I go back! Frederic should be paid more, his energy and customer service is unmatched. read more

Abbie was awesome!!! Helping get my order 100% perfect with a smile and pleasant!!! 10/10 highly recommended

The food here is excellent, generously sized and supremely tasty. Groovy tunes are always on and they get you in and out! But better than that, is the gem of a person: Sasha! She's amazing- she remembers our order better than we do! Since our first visit three Sundays ago, her friendly service with a smile, humor, and "extra mile" service have been consistent. This is where you can find us every Sunday! Would definitely recommend read more

Amazing ! Second time at cava this week ! Management is so very kind and she works very well with the fast paced environment!

First time in this location. Staff seems like they have no clue how to deal with people. The food was a definite miss. A salad bowl was ordered and there is almost no salad (romaine) in the entire bowl. There were toppings I didn't ask for added and so much dressing it was inedible without me going home to add more greens. And why is the grilled chicken so slimy/fatty? This is the 3rd Cava location in the area that I have tried and they have all been terrible. I'm done giving this chain my money. read more

CAVA - Salad bowl with almost NO salad. I had to go home and add more greens to not just be eating toppings - Mediterranean Near Me - Snellville, Georgia

First time going so I was kind of confused. They were very patient with me and I think I did well creating my own falafel bowl

Team member are very nice and if it's your first time here they give you good recommendation. Food is hot and fresh all time. Plenty space to eat inside or outside. read more

The employees at this location were wonderful, accommodating and friendly! When we came in, there were a few things that weren't offered, and we were offered extra with no additional charges. read more

The Food At Cava is absolutely amazing. It's an explosion of flavor. The customer service at this location is absolutely incredible. I tried it 1 times though a recommendation and I have been 3 times in one week. read more

I keep forgetting to leave a review for this location... I have time today so.... First things first, the manager is incredible. This location is almost always insanely busy. I've never walked in during the week or weekends and not seen the last customer in line touching the entrance door. It amazes me how he's able to keep those lines going AND push the online orders out. Seriously. Give this man a raise, he's incredible. read more

Scenic Cava is the best, food is always great! Staff is excellent and very courteous.

First tried this restaurant and we loved our meal. Anie was so polite and patient, helping us decide what we wanted. There was a rush at 9:45 and Alysia, the manager and Anie were not troubled one but as the had to replenish items. I recommend this restaurant while their working. I say that because the food can be great but it's the service with a great attitude that will bring you back! read more

Amazing food and service!! The staff is friendly and fast!! The food is always really good as well!

Great food, experience and overall pleasant visit everytime very great manager i recommende anybody coming here

First time trying Cava after it was recommended to me. Glad it was recommended to me! Great food and service! All the options are amazing, basically like a chipotle but for Mediterranean style food. Love all the sauces and the blondie for desert was the perfect finish. Signing up for rewards as I'm sure I will be at this location very often read more

Amazing staff ! I love the atmosphere, me and my family come almost every weekend . It's very versatile

My daughter and I went here for dinner. We first tried Cava in VA and glad it is now in GA. We both got the Harissa Avocado bowl. It was delicious. The customer service was great..Isabella and Jocelyn rock!!! We will definitely be back!! read more