Over the last few years we have had our 2007 & 2015 Ram 2500's trans solenoid's repaired here. Both times felt we received excellent service at a reasonable price. Repairs completed and no issues there after. Recently, the 2007 trans started leaking. We dropped it off for repair, while it was there they found additional motor leaks. Setting us back a few thousand dollars, but reality - I believe we got what we paid for. We no longer have any leaks, the truck is running great. Overall the service has been great. It sounds like they are offering more than just transmission repair. read more

I am very unhappy with the work performed. These guys charge me $9k to do a transmission repair. This repair was done on an off-road vehicle, and when the job was taken in this company, know and understood that it was not a street driven vehicle. After only 1000 miles, the transfer case started leaking. The bolts on the adapter were not torqued down. Which caused damage to the adapter and ware on the case. Initially, I was happy with the repair. But if I can't drive it more than a thousand miles before it crates out. What else is coming down the pipe. read more

Certified Transmissions & Car Care - This the transfer case adapter after they left the bolts loss. - Auto Repair Near Me - Upland, California

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Came here AGAIN with another few issues and to my surprise... Leo and Charlie and his crew fixed it yet again! I thought one thing and they found out it was something completely different and cheaper. They repaired ABS light, parking brake, trailer lights and a grinding sound I thought was gonna bankrupt me but was a simple fix. Couldn't be happier and won't go anywhere else. read more

Certified Transmissions & Car Care - They brought her back to life. Thanks Leo - Auto Repair Near Me - Upland, California

Huge shout out to Leo and Charlie. My brother and I both recently brought our cars to Certified Trans for the first time. My car (2016 Honda Fit) needed a CVT service and new front brakes. My brother's car (2011 Honda Civic) went in for a trans service, tune up, and overall inspection and turned out to be an absolute disaster. Leo and Charlie put their heads together and helped us prioritize the most important safety concerns first and because of the amount of work that was needed, Leo was nice enough to authorize a discount on the total cost of repairs, which was totally unexpected and VERY appreciated. We felt that these guys were honest, we never felt taken advantage of, pricing was fair, and the work was done quickly. We'll definitely be back. Thank you, Leo and Charlie! read more

Great guys! Great customer service friendly and on time. Took my 32 desoto and they were honest on what it needed.

This shop knows Transmissions and drive lines. They offer a great warranty 3 Years or 50K miles. Would recommend 100% read more

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The guys at Certified Transmission & Car Care saved the day. My husband was on his way from Phoenix, Arizona, to Northern California when he noticed our Chevy Tahoe was starting to run very odd. He took it first Wards service in Monrovia and was told it's definitely our transmission, but their tech is not in today. However, he could recommend a very reputable place, which he did not have to do. He gave us Certified Transmission & Car Care info and said they would be able to take care of you. When my husband got there, they took a look and said it was exactly what we thought. The torque converter went out, taking the pump with it, and sent metal shavings into my transmission. At this point, we thought the trip was over, and how do we get my truck back to Phoenix. By some miracle, they HAD MY TRANSMISSION ON HAND! We were destined to be here at this shop. They started the work at 11am and finished a little after 530pm. We are so grateful for everyone involved. Yes, it may have been an expensive fix, but it was also a great experience dealing with everyone at Certified Transmission & Car Care. BIG THANK YOU FOR HELPING US! Absolutely highly recommended! read more

I have recently had the pleasure of doing business with a very competent and ethical Transmission repair facility in Upland California They did beautiful work on my 2004 Corvette trans. Leo and Brian.... Thank you. Stephen Baldwin Rancho Cucamonga read more

I've taken my truck (Chevy 2500 diesel with an Allison transmission) here twice. First time they replaced my rear limited slip differential after I broke it being a little to hard on it. They ended up putting a posi rear end and regearing the truck. Recently my truck started shifting erratic and then got stuck in 3rd gear. I talked to a couple shops because not many work on the Allison transmission. After talking with Certified, I was confident they knew what they were talking about. Had it towed to the shop on a Thursday and they got right on it. Bob kept me up to speed every step of the way. Called me end of day Friday and said they were almost done but they needed to finish on Monday. Monday morning Bob calls and says the truck is done. Picked it up and she runs like new! Thanks again Certified! read more

First time here, came here based on all of the great reviews! I have to honestly say after experiencing first hand, they are all true! I dealt with Kelly and explained to him in detail what I had to get done to my truck. (U joints replaced in my driveline). With no muss and no fuss, Kelly took care of the problem promptly and reasonably! He showed me the worn parts and explained to me how it was failing. I would highly recommend seeing him for any of your automotive repairs; transmission repair to an oil change. A+ service! Thank You! read more

I spent several thousands of dollars to rebuild a 545RFE trans for my jeep and Certified (come to find out built as a 45RFE) which as I understand it is simply a programming tweak. However, they did not flush the system properly and should have replaced both trans coolers and so after all the $$$$$$$ spent - the trans is worthless and now I need to buy a new trans. This after driving it for less than 1,000 miles. Nice guys there but apparently in over their head on my trans issue. phil read more

I don't trust their transmissions and I don't trust them. My transmission was rebuilt for $4k and exploded 20 months later after having it serviced twice by them within those 20 months. They still charged me another $1750 to fix it (my original Ford transmission lasted 22 years). Furthermore, they fixed it without giving me an estimate when I agreed to pay for a $200 diagnostic. GO SOMEWHERE ELSE!!! read more

The clutch had gone out on my 93 D250 first gen cummins. I had a time trying to find a shop that would actually work on it around Orange County and for a fair price. So I called some shops and eventually was referred to cert transmissions from another diesel shop. What I liked before I even called was the all good reviews from other customers and the 30 years in business, it shows a lot. So I called and spoke with Bob, who was very nice over the phone and said his guys could do it not a problem. Now take it; I live in Seal Beach, which is quite a ways from Upland. I will tell you this though, I am glad I went the distance to come here. They do great work at a reasonable price! If you are looking for a good honest, fair priced shop for transmission work; look no further. I would highly recommend Cert Transmissions! Bob and his crew are top notch nice professionals ! Keep up the good work guys ! Thanks again read more

Had Certified Transmission do some work for us. Trans was worse when we got it back. They tried to get it right and ultimately said they could not fix it. I took it to another shop, they had it fixed in a few hours and showed us exactly what Certified hod done wrong. I had to pay to fix their mistake. I would avoid this shop. read more

I went close to closing hours and Marcos was so helpful and patient to make sure all my questions were answered. I'm very satisfied with the customer service and how soon my car was ready. Thank you Marcos!!! read more

I was quite surprised to find that that Certified Car Care wasn't already on Yelp. I found them through a Google search. In any case, my old (1982!) car had some poor-sounding breaks, so I took it to Automotive Car Care. On the whole I was very impressed with ACC's service and prices. They were able to take me the same day I called, and have a really fast turn around. The man who works their front desk (I forget his name) was really friendly and answered to all my needs promptly. He also took the time to go out and show me the damage on my break pads to show me what had happened. Also, ACC has FREE WIRELESS internet which was great since I waited while the work was done on my car. They also have a very clean and comfortable waiting area and free drinks and snacks for you to munch on if you get hungry while waiting for your car. Overall I would definitely recommend this place. I can't say how their prices compare to similar shops in the area, but they seemed reasonable to me. The shop also did a free safety check and looked into repairing my temperature gauge (checked the connections etc.) free of charge. read more

If you want to find a place where parts cost more than the labor, here is your spot. You always hear horror stories about mechanics but Kelly (?) isn't one of them. Being a woman, you tend to be treated with less respect than the men at these places and I was really pleased when that didn't happen here. He valued my opinion on what I thought was wrong with the car (my BF disagreeing saying it was something else) and fixed it with 0 trouble. I was right of course, and he made me laugh by telling me that a woman might not know all the parts and what they're called or what their function is, but they can always tell when something doesn't feel or work right. How true that was!!! When the bill came out, it shocked me that parts were more than labor. Finally, a place where your wallet isn't being taken advantage of. Recommending to everyone I know. read more

We've taken my 2007 Jeep Commander to Certified Car Care on 2 occasions. Our most recent repair was for a radiator. Kelly was prompt with an estimate and stuck to his prices. They did the job in 1 day. The shop is clean and cars are kept inside overnight. Friendly, polite staff. Kelly is very thorough and did an overall safety check on my Jeep. When we picked the car up, he showed us a split on the inside wall of a front tire. Something we would never have seen -- and probably would have had a blow out on the freeway! Thanks, Kelly, for excellent service. - Brenda & Jeff Pierce read more

I love this place KELLY is always honest and ready to do whatever it takes,They did my transmission years ago with excellent results read more

Certified Transmissions & Car Care - Auto Repair Near Me - Upland, California

I called Certified Auto and talked with Ken about some issues I was having with my 2005 Chevrolet Cobalt. After 15 minutes on conversation I had a very reasonable quote for service. Brought my car in to Certified Auto and was greeted by Ken & his professional staff. The 3 days my car was being serviced Ken was in contact with me with updates on the progress of the service. Picked up my car and it is running like brand new. I am in the customer service business and I have to say that I was truly impressed with the outstanding professionalism that I received at Certified Auto. Thank you for everything as I have found an honest local business to have my car serviced. read more

Finally a mechanic you can TRUST! We recently purchased an old pick up truck, dropped it off for Tony to give it a once over, the call we received was amazing. There was not 1 thing that needed attention, not even an oil change! You know, most places would have found something to "address" aka charge for. Not Tony, he went over a few things for us to be mindful of in the future and sent us on our way. Didn't even charge us for his time. He was prompt with response time, respectful and answered all our questions(being a woman it's nice to be talked to, not at when it comes to cars). We know we are great hands with him and will continue to have all our vehicles serviced here. We first started coming here 20014/15 when Kelly was in the shop, he has since moved on. Many people have posted reviews based on him, he was great. You will continue to find excellent service with Tony, as we have had the pleasure of working with both gentlemen. read more

After several bad experiences at AAmco, we brought our car here for the following reasons: 1) Knowledgeable staff and friendly guidance. We had a bad experience at AAmco where our transmission failed after only 20,000 miles. AAmco suggested another replacement at full cost to us with little explanation as to why it went bad so quickly. Debbie from certified answered our initial call and discussed with us our options based on many questions. Debbie shared her thoughts on best options that included price / warranty / safety. 2) Customer satisfaction. We needed to get back home during the Christmas / New year weekend. Certified performed an amazing feat and replaced our transmission in 2 days!!! 3) Family owned. Matt who is the son of the owners conversed with us throughout our ordeal to make sure the job was done to our satisfaction. He even drove our car for the final test run to make sure our family of 6 would make it home from LA to SF safely which required driving over the grapevine Mountain pass. And yes, we did arrive safely! read more

** Update - June 2015 ** I found out today that Kelly has left Certified Transmission. Given that he was the only reason I kept coming back for repairs and maintenance -- and that many other reviews are also centered on Kelly's outstanding customer service -- I can no longer vouch for this repair shop. Enter at your own risk. For the record, Kelly kept my '97 Toyota Camry running smooth from 170,000 - 210,000 miles. I had sporadic issues ranging from transmission to oil leaks. Kelly always gave me a straight up, honest assessment and quote. I'm glad that I'm moving out of the area now because I'd hate to have to try and find another mechanic as good Kelly. ** Original Review - Spring 2014 ** Genuine. Friendly. Super helpful. I came in with a transmission that was acting up. Kelly noticed the fluid was low (something Jiffy Lube had apparently missed on several occasions). Luckily he had some extra fluid in the shop and topped it off on the house. My car ran fine after that. I'm definitely going back next time I have an issue. read more

Took in 2004 Ion Saturn, for a check up for a noise. They found the problem, fixed it and I was on my way with great speed.

You don't find many services that are this honest AND fair....less expensive than they quoted! Not to mention, job well done! Could have easily added another $700 to the ticket, but instead Kelly spelled it all out truthfully and allowed me to decide without ANY pressure. great communications throughout. I highly recommend these guys! I'll certainly go back! read more

They did a great job on my chevy truck. Got it going after sitting around for a couple of years. Looks likes they do almost everything. Talk to ken. I recommend him. read more

At first, I've taken my 2006 mazda 3 to a mazda dealer and diagnosed the problem. They said i need to replace the whole transmission which cost me $4200. The next day, i went to this place and met Tony, he explained me every details about how the transmission work. Eventually, i rediagnosed my car at his shop for $105, within an hour he called me bringing a goodnews and my car was magically fixed without needs to replace the parts. Thanks for saving my money Tony! read more

I received the best service here at Certified Transmissions. I came to Tony & Leo with what was diagnosed at my pervious mechanic as a $3200 transmission issue. Tony & Leo took the time to run their own diagnostics and test drive and quickly came to the conclusion that it wasn't the transmission but my front wheel barring. What I thought was going to cost a lot of money & a week without my car turned into a quick and relatively inexpensive fix. My car runs perfectly and I was only out of a car for the afternoon. I can not tell you enough how amazing my experience was. They treated me with respect & kept me in the loop the whole time & I will be referring everyone to them! Thank you Tony & Leo :) read more

KD was informative and detailed! I really agree with Linda W. about "where have all the good & honest car mechanics gone?" Certified Transmissions & Car Care! I really like that they can service your car completely and not just for transmissions. read more

I highly recommend this place! Kelly was so helpful and friendly and HONEST. I took my car to the Audi dealership due to the break light constantly coming on. They wanted to charge me almost $200 for labor. Certified transmission checked and it only needed brake fluid. He didn't even charge me! It's hard to find a place you trust but they've earned my business ! read more

They put transmission fluid in my power steering fluid. They bent the rim on my car and installed used parts and charged me for new. Get another estimate find another mechanic. read more

Have you ever asked yourself "where have all the good & honest car mechanics gone"? Are you tired of being ripped off, sold what you don't need, get used parts that are supposed to be new? Well, the search is over! Certified Transmissions and CAR CARE is THE place to go! They are honest and won't give you what you don't need. The work is superlative...they search high and low to find hard-to-find parts for those older "classic" cars. They treat you like family. My parents both go there and their "classic" cars have never been in better shape. Plus they are just plain nice guys. A rare find. I cannot recommend them highly enough. Yelp should really offer up 6 or maybe even 10 stars. Ask for Kelly, he is the bomb! read more

Went back a 2nd time. Had a problem with my starter. Kelly said the ground cable was all messed up and they would replace it. Got car back and everything seamed fine for a few days until same problem happened. So I, myself replaced the starter and found that the shop did Not replace the cable at all but said they did. Seams like they somehow temporary fixed the problem and charged us for something they didn't do. I would still go back here but I want to personally see the damage and repair before paying next time. Kelly also said he would give us a discount for returning customers and giving him a good review on his previous service, but there was no discount. :( read more

I had Certified rebuild the trans in my 1997 Ford E350 van. After several months the trans overheated and left a puddle. I had it towed back to Certified, they fixed the problem under warranty and didn't charge a dime. Truly a shop that stands behind their work and parts ( I was pleasantly shocked! ). After the lead trans guy found the problem and repaired it, my trans feels even better than before. I am planning to bring all my vehicles back when in need of service, Kelly and the crew have earned this recommendation and my future business. As a general contractor that van is literally my livelihood, and I am counting on Certified to keep it rolling. My motto is: Honest , Friendly, and Affordable. I think that could be Certified's motto too ! read more

Certified transmissions and car care is a great place to take your car! The staff is extremely knowledgable and very accommodating. I took my car there a few years ago for a service a that Mercedes need and they somehow charged me way less but no one realized it. I needed another service A a few days ago and after searching thru my glove box I came across the receipt to the service A they did a few years back and saw that they were the cheapest around. So I called and spoke to a man named Kelly. He was so nice and accommodating that he explained to me that the service was supposed to be at,east $60 more but he would honor the cost I originally paid. I appreciate that so much. Best business to take your car to. Honor their word and very fast. read more

Wow. I came here after not being satisfied with another mechanics diagnostic/price. When we came here Kelly took care of us and found a similar problem, but he went above and beyond and did not stop there. He contacted a dealer and found that my issue was actually still covered under the manufacturers warranty and found all the information and confirmed repairs. He easily could have charged us for repair and done it himself. Saved me 1700$ These guys have earned my return business. read more

I went in to have my differential oil level checked and spoke with Tony, the manager, who told me that they were booked up for a few days but I made an appointment for 2 days later. I brought the truck in at 8:00 am and at 8:30 Tony brought out the keys and told me that the level was fine and it didn't need any fluid. When I asked how much for putting the car up on a rack and checking the fluid level he told me "no charge". Previously I had spoken with another auto repair shop down the street and they wanted $25 just to check the level so Tony gave me a great deal. Also while I was there I watched Tony working and I thought he was the owner since he had arrived early to move cars around and also changed the light bulbs in the office. He told me that he wasn't the owner but that he really cared about the business. He's the type of person who I would love working for me as he was very professional and worked and treated the business as if it was his own. His boss is really fortunate to have him. I would definitely return in the future to have work done. read more

This review is from a repair done in 2015 , and is mostly about the service writer/salesman.. I thought we would try them out a few years ago , went in for a transmission repair because our Cadillac had no overdrive , and of course , they wanted to rebuild the entire transmission at their shop. I gave them the benefit of the doubt and said okay - maybe it does need to be rebuilt , but the cost of the rebuilt transmission was worth more than car itself. After some research I found out that getting a rebuilt transmission from the factory was actually cheaper than having them rebuild it themselves at their shop. But the service writer/salesman kept going on , Oh No - we have the best repair technician in the business , and I'm like well.. is that better than getting a factory rebuilt transmission for less - from certified techs At the factory who know allot about this vehicle and how to rebuild transmissions to factory spec. He said Yes , we have been in business for several years , my transmission guy is the best. --He seemed hungry as if he were on commision looking for that payday-- and I felt the entire time he was not being completely honest with me. Then a few days later he wen't behind my back - he calls my elderly mother and suckered her into saying yes , go with the repair.. I called back an just hour later and said No - and he got All upset about it saying he already ordered all the parts , and to cancel them would be like ^%%# Then I brought up the lower price available for the factory rebuilt transmission again.. and said I could have it delivered to his shop in a few days.. he said " Oh No.. we have the best guy here , and, Oh Wait we came down on the price a bit as well. " He came down about $300- as if I didn't hear him right to begin with , totally BS - So I finally got tired of this guys games and gave in. I said okay , but keep me apprised of any -Other Repairs - that need to be done along the way and I would also like to have the battery check out. I also asked him to keep all the old parts as well to be sure what they have done , and that when it's all done I asked him if he could rack the vehicle for me so I can see all the work they did. But In the end, I never got any of that . For all I know , all they did was replace the torque converter and slap it back together with a one year warranty. After we paid him and were ready to drive away, he Then he said "oh.. it looks like you need to replace the motor mount because it is worn out and the engine is hitting the back of the engine compartment. " it never did that before we took it in ( and that's something I asked him to keep me informed about because it would have been real simple to replace the motor mount with the transmission out. However , instead he blew me off and put it all back together anyway. On the way home the car was driving in Over Drive again, and the transmission is still working okay to this day with less that 1000 miles on the repair because my mother does not drive much at all. Although I believe this sales man was being a shyster in my opinion . A few days later the battery went dead , and I also noticed all the knobs were taken off the stereo in my mother's car. Why would they pull all the knobs off her stereo is any ones guess , but over all I feel we got suckered and they got paid. Not good business and not a good experience at all with - Certified Transmissions in Upland. read more

Took my truck to cert t for a A/C fix and Kelly and crew did an a great job. 5 stars all the way. I had my trans rebuilt and my A/C fixed in the last 2 months with these guys and am real satisfied with the work they do. read more

***UPDATE*** I've been going here for at least 15 yrs., and have referred many people, based on competence, honest and fair pricing. As someone else noted Kelly did figure into a lot of the positive reviews, as he was competent, honest and personable. So, having heard he was no longer there, resulted in some trepidation, but then, no business should revolve around a single person, so with that belief I opted to make an appointment for work on my small RV. While it's difficult to make a judgment on a shop based on a single event, I think Bob, the Manager is operating under the previous owners (Gary) tenets, of honesty, competency and reasonable pricing. Juan, worked on my vehicle, dealing with 5 different service items. His work was good, and he inspected my steering and suspension and didn't try to sell me anything I didn't need. Granted, he's not as personable as Kelly was, but his work was good, and that's what I'm paying him for in the end, not conversation. I will return in July for some other work I want to have done, but so far, I have no qualms about referring the shop to others. I gave them a shot and they didn't disappoint. The only reason for the 4 stars instead of 5 is, I'm still feeling them out. There's no other reason as far as this last visit went. If all goes well in July, as I expect it will...I'll move it back to 5 stars. read more