I'm not very knowledgeable about cars or tools, but I needed the front license plate bracket…read moreremoved from my car. I called ahead, and Jacob was so kind. He and another mechanic told me to come by, and without hesitation they removed it for me completely free of charge. The customer service was incredible. I was in and out in less than five minutes, and they were so friendly and understanding, even with my less-than-perfect parking, lol! Jacob even let me know that if I ever needed help again, they'd be happy to help. On top of that, they took the time to show me exactly what tools and socket size I'd need if I wanted to do it myself in the future. It's rare to find people who are this genuine and willing to help without expecting anything in return. I'm so grateful for their kindness and would absolutely recommend them to anyone!

Came in today for a vehicle inspection as a walk-in and had a great experience. Brandie and Alex…read morewere excellent--super helpful and professional. I was in and out in under 35 minutes! I brought in my 2016 Toyota 4Runner for an oil change and inspection. The techs were efficient and knew what they were doing. The lobby was clean, comfortable, and had a professional feel. I had some issues with the oil change place down the street, so I'm really glad this shop opened. Even as a walk-in, the service was fast, friendly, and thorough. I'll definitely be bringing all my vehicles here from now on!

I bought a 2008 Acura MDX in January for cash. I knew it had some issues, so I took it to Simon for…read morea mechanical diagnostic. I ended up needing a full brake job and major oil leak repair. He explained the details as I knew it would be labor intensive. After completing these recommendations and spending $3k, the vehicle is performing exceptionally well. I appreciate these guys for keeping my vehicle safe and reliable. Money well spent!

Requested a quote for brake pad inspection/change off YELP,…read moregot a quick answer. Looked at the reviews and decided to take my truck here because it was the closest and had a high star rating. It's a family owned business and the owner and his sons are very nice and very transparent about what's going on with your vehicle maintenance and the cost. was going to take an Uber home, but the owner asked how far away I lived and since I was pretty close, his son gave me a ride home. Got my truck back a few hours later and very pleased overall. Going to use this company as my mechanic going forward on my truck and my wife's SUV.

I went to the Flower Mound location for my emissions test- registration renewal…read more This was my first time here and I was impressed!! Everyone was super kind and helpful. I was in and out with in an hour. As well as the emissions test, a free courtesy check on the vehicle was added. Waiting area was clean and cozy. I will definitely be taking my car there for future repairs!

Christian Bros prays on the religious and spiritual values of the general public. Here's some…read morehistory...the company was not started by brothers and their name was not "Christian". In my opinion they picked that name to attached it to the world wide religion. It was started in 1982 by a man named Mark Carr. So if you decide to use it them, don't do it because you like the name Christian. My elderly mom took her car in because the ac would blow cold only on one side...the other blew warm. She insisted on using them bc she thought they'd be more honest because of the name. Before she took it, I looked up the problem and the majority of the time it's a "blend door actuator" failing. I dug deep to find the possible problem. Meaning the hose that lets the air in the car swings has a door that swings from the heat to the cold (refrigerant) side when you change the settings. Usual charge for this replacement, according to the internet, is between $250-$450. They came back and told us it was a hose leaking refrigerant, and that hose required the entire front bumper to replace AND they'd have to "source" a hose bc the car was older. As in, auto parts stores wouldn't normally carry this part and they'd have to find one. The estimate they gave was $1100! We had no choice but to pay it bc my mom needs AC and she bought into the word "christian" in the name. Around 4:45 we gave them the ok to go forward. By 7:30 the next morning I got a text saying it was ready. So they somehow sourced the part, removed the bumper, replaced the hose, put everything back together in the time they close and open the next morning. She made the choice to go ahead and that's on us. BUT, Christian Bros did a comprehensive diagnosis on many of the parts, including struts, joints, battery, hoses (in that same time span they fixed the AC) that we didn't ask for it. We didn't complain because it was free. Or was it? One of the things they noted and tried to get us to address was the battery. They said it was failing. We said we'd come back for that later bc we just spent $1100. I suspected nothing was wrong with the battery bc it was only a year old and the car started fine every time. So I took it to Autozone and showed them the paperwork. They said CB was probably hoping to sell you a new battery, but he would test it. 100%. I took it for a second opinion at O'Reilly's and same answer and test result. This was pissing me off so I drove all the way to Garland to a independent mechanic recommended by a friend. Same answer. Battery is 100% healthy. So remember, free inspections are done to find something to sell you. Trust your instincts and buyer beware.

I went in for an oil change and two new tires. I had a coupon for each. I showed my coupons before…read morethey took my vehicle. I didn't notice the coupon was for 4 tires and apparently neither did they. After they called me to get my car, they provided me a quote for more than $2,100 telling me I had 7 critical issues. Only then did they tell me my coupon for tires couldn't be used. I paid full price for the tires, as I should, but paid over $100 in extra tire fees. They told me I needed a new battery but I had replaced my battery less than a year ago. My total bill was almost $200 more than I expected to pay. Update: I had a nice conversation with the location manager, Luis. He addressed all of my concerns and is working with me. His personal attention is greatly appreciated.

I Scheduled Service at this Kwik Kar online for a vehicle inspection (emissions test). When I…read moreshowed up, they said it would be an hour and a half wait. I told them I had an appointment time and they said, "You can't schedule an appointment in Texas for a vehicle inspection - it's illegal." I asked where it said that on their website. They ignored the question and added, "It's a $500 fine." I finally left, went down the road and got the check done at a Kwik Kar in about 15 minutes. I looked in the Texas Administrative Code, Title 37, Chapter 23 and the word "appointment" does not appear anywhere. I should have gone back and asked them if they are taught to lie in training for their positions behind the desk or if they do it on their own. I WON'T BE BACK. DON'T MAKE THE MISTAKE OF TRUSTING THESE LIARS TO SERVICE OR INSPECT YOUR CAR!

Used these guys in the past to service some of our older vehicles including our daughters Acura…read moreduring her college years. On a trip back from OU she called saying something was dragging from the bottom and had pulled into a truck stop. I drove to Oklahoma got under the car and what was hanging was the lower splash shield which screws to the bottom of the chassis. Now here's what's relevant, to do a full oil change the lower splash shield must come off. . The following day after buying a new splash shield i jacked up the car and went to remove the damaged existing shield. Thats when I noticed the existing shield was missing attaching bolts and worse had been partly zip tied to the front air dam.. Final thought I had, who last serviced this car before our kiddo went off for her junior year at OU, Firestone in town. I never brought it up because I wasn't gonna ever go back there again. This was one of a succession of things that made me think. This was not a place I wanted to do business with any further. I make it a practice now to check every bit of work.That is done by anybody on our cars.Nobody is without error but this was clear negligence

Took our car here to repair a tire with a nail not in the sidewall and they told me they couldn't…read morerepair and we needed to buy a new tire. Asked the manager to speak to the technician, who was sitting on his phone in the garage, and he wouldn't even give me an explanation or the time of day. Took in down the street 2 blocks to Just Tires and their manager inspected the tires and located the nail and gave me a very thorough explanation on the repair versus replacement. I purchased four new tires from him and had confidence in the decision. Will not be back with any of my cars and understand why their rating is so low with so many bad reviews.

Stay far far away from Lorentz Automotive/Lewisville Muffler…read more I called asked for an appointment to replace the Catalytic Converter on my Jeep Cherokee Sport 2001, 2 WD. Ballpark they quoted me $400-$600. Dropped my car off when I picked it up the bill was $996, and what they did instead of replacing the Catalytic Converter like I requested. they cut it in half and only changed half of the Catalytic Converter, then said "oh you need to get the back part installed soon it's going out.". They cut the Catalytic Converter in half only changed half if the Catalytic Converter now they are asking for $700 just for the missing half. I called Huffines Jeep and told them never to recommend Lorentz Automotive/Lewisville Muffler to anyone again. They are shocked that the Catalytic Converter got cut in half. Now I am looking for someone to install 1/2 , Huffines said they only install complete Catalytic Converter

Lewisville Muffler is Amazing. They have great customer service, and will go out of their way to…read morehelp you out in anyway possible. I went there hoping to get a quote on replacing a catalytic converter on my 07 malibu. I had an idea it was going to be around 600. They told me it was actually both of my converters, which devastated me. I knew I couldn't afford it. Then, they actually took the time to research and look for ways to save money. The guy that helped me out actually found a special coverage warranty for my model and my converters were actually covered. I set up the appt with Huffines Chevy, and they did the work and replaced it free of charge. I had tears in my eyes. They truly made my christmas special, and I can't thank them enough. If you want to be well taken care of, go to Lewisville Muffler!

The owner, Jon, took my call this morning, explained in great detail about the IGLA Anti-Theft…read moreSystem, and really educated me on why IGLA was a must have for my recent vehicle purchase. I asked if he was able to perform the service today, and he was already booked. But he sent me a message later in the afternoon letting me know that if I was available, I could bring the vehicle by and get it done today. Extremely knowledgeable about the products I purchased as well as explaining exactly how everything works leaving me with no questions about how the antitheft system operates. Highly recommend anybody in the market for an antitheft system to give Jon with Circuit Breaker SNP a call. He was able to complete the install and product education in just about one hour.

From the owner: Hi, my name is Jon and I’m the owner of this business. I’m a Mopar specialist and been in the…read moremechanical business since 2007. Dodge is my speciality, but any type of vehicle I can service. I started doing IGLAs about a year ago. I am an authorized IGLA dealer and highly promote/recommend IgLA for anyone wanting to make sure their vehicle is locked down from theft. It’s by far the one of the best if not the best anti theft devices out there right now. It’s many things in one to protect your vehicle. It’s a kill switch, blocks repeater attacks (a repeater attack is when they relay ur key to the car over a distance), and it blocks the ability to program keys when not in service mode. and no it does not disable remote start like Ravelco does. Doesn’t hurt warranty either. I also install Drone Mobile in any vehicle as well. This will be a glass break sensor, a shock sensor, tilt sensor, and gps all in one. Helps you keep a peace of mind while keeping an eye on your ride. I also do PCM unlocks. I am also a mobile service meaning I can come to you!

Needed service for my Mercedes. Love this shop and the people in it. Highly recommended. No run…read morearound sir service nonsense and surprise. Bringing in the Land Rover when that needs anything as well. Finding trusty shops is hard but try this one. You'll come back again. I give them a gold star.

UPDATE: After reviewing the documentation from the second repair facility, management acknowledged…read moreresponsibility for the issue and reimbursed the repair costs. My original experience involved an oil leak following service, and a second repair facility documented an overtightened drain plug, incorrect washer installation, and resulting oil pan damage. The process of resolving the matter was lengthy and required considerable follow-up on my part. However, after the documentation was reviewed by management, they accepted responsibility, apologized, and reimbursed the repair costs in full. I am updating this review to reflect their efforts to ultimately resolve the matter.