I had an 8 inch Philly cheesesteak. Really enjoyed it. I also had fresh strawberry lemonade, French fries, and an order of teriyaki wings. All great. The tasty ranch dressing that came with the wings was so good. Great for fry dipping too. Got enough to share the sides with the hubby. Best yet the manager who waited on me was very friendly and provided excellent service. He delivered my take out to my table. I liked the interior so will eat in next time. Service was fast. Try Charlie's. I'm Not sure I should say that because I went to Charlie's due to long line at Popeyes. I do enjoy quality AND quick service. read more

They have gotten worse. They just throw the toppings on and so little meat now. A 4 year old could make a better sub read more

Charleys Cheesesteaks - Turkey bacon sugar. Thats some sloppy preparation - Cheesesteaks Near Me - Bowie, Maryland

I've been coming to this location since they opened in 2021. I use their mobile app to order and pick up my food inside the restaurant. Ordering on the app is easy. If you sign up for their rewards program (it's free) you accrue points with every order, which are converted into $$$ off. They also have different deals and specials in app from time to time. The staff is welcoming and pleasant whenever I've been inside. Occasionally they have forgotten the cheese sauce I've paid extra for, but I now check the bag before I leave. The food is made to order. I've never received a bad sub or fries from here. I love their new cajun fries. My family opts for the regular Philly Cheeseteak. In the app you can customize exactly how you want your cheesesteak (you can also do that face to face inside). You can also get your cheeseteak with the seasoning on the steak. I enjoy the pepperoni cheesesteaks. There are always plenty of toppings and meat on the bread. read more

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Exceptional customer service ! The guy at the register was so professional and in my opinion, went above and beyond to serve me and the other guests in the store. I got the Buffalo chicken sub which was really good, but could have used a bit more Buffalo sauce. The store was clean and well maintained, and I'd definitely visit this location again. read more

I've been going to Charley's in Bowie, MD, for a while now, but after today, I'm going to be more cautious. I ordered my usual Philly cheesesteak and, as usual, expected a solid meal. Instead, I got what was, without a doubt, the most disappointing sandwich I've ever eaten. First off, it wasn't even a Philly cheesesteak, it was a chicken steak. Who messes that up? If I wanted chicken, I would've gone to a fast food chain, not the notoriously famous Charley's, where they have the best Philly cheesesteaks in the country. The whole experience felt rushed and sloppy. It was just the food that was a letdown, the customer service was at least good as always. Do yourself a favor and check your meal before you leave. read more

Charleys Cheesesteaks - CHICKEN PHILLY - Cheesesteaks Near Me - Bowie, Maryland

My food was good. I did a pick up order and from ordering to picking up it was about 10 mins. I like how I could see everything they cook. I tried the wings, fries with a side of cheese sauce, and a philly cheesecake. The wings actually shocked me I wasn't expecting them to be that tasty. I would get those over the cheesesteak to be honest. My cheesesteak was pretty dry. The ambiance sticks true to the brand and they are busy. I didn't really get much interaction from the staff because I did a pick up order, so I can't speak on that. read more

Charleys Cheesesteaks - Cheesesteaks Near Me - Bowie, Maryland

I rarely have a bad experience with this location. I love ordering online and having it ready or near ready when I walk in. And it never takes too long. My usual us the small chicken Philly combo. It's a great price and you get plenty of food. I keep saying I'll try something new...maybe next time...lol. read more

Charleys Cheesesteaks - Chicken Philly - Cheesesteaks Near Me - Bowie, Maryland

The food at this location is always hot and good. The restaurant itself is clean and the staff is very friendly . Most of all when you order whether online or on person, your order is ready in a timely manner. read more

Chicken California sandwich was great!! I called in ahead and my meal was ready as expected.

I ordered a steak and cheese. they made the topping without asking me ANYTHING what I wanted. For an expensive sub, this thing was horrible. Jersey mikes or even subway is far better. At subway you build your sub but at this place, it is made in secret. This is the store on rt450, Annapolis ROAD, in Bowie. Customer service was horrible.. WORST of all, they didn't care.one bit read more

I haven't eaten a cheesesteak for a very long time ago. It's not that l don't want.one, l crave grease like any one else. It's just hard to find as good cheesesteak. First off around here in the DMV we call the sandwich a Steak and Cheese. When l have tried it was a disappointment. So as a result l have not had a cheesesteak from Charley's this chopping up the meat until it is a greaseball of meat and fat. Ewe. How ever all is not lost l got fried Mozzarella sticks of which were nice and hot and boneless chicken wings (no such thing has ever existed) with blue cheese and coated with parm. With drink came to about 12 bucks not bad. Service was good and the restaurant was crowded but clean. read more

Excellent food and service. I ordered my food online and it was ready on time. I also appreciate the friendly greetings by staff.

Love this place cuz they immediately recognize you as you walk in, they are fast with taking orders and get it ready in time.. There fries are out if this world and most of them are really nice. read more

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Customer service is easily 5 stars and always upbeat and friendly . The 2 stars are based on my last couple orders . I've noticed the amount of steak on the cheesesteak hoagies is really lite , it doesn't cover the roll so the ends are just kinda dry . The portion of fries has been very small too and yesterday they weren't cooked all the way . When I got home I had to pop them in the toaster oven to complete the cooking . I wish I had opened the bag before I left . * Jersey Mikes makes a very good cheese steak hoagie too but this place is so much closer to my house . I hope it's just a fluke and not an intentional move on their part to reduce portion size . read more

Charlie's philly steaks is new to the bowie area. This location is the old jimmy johns suite located next to Smoothie King. The staff are social and the restaurant is clean. The ordering process is pretty easy, the only thing I would change is the flow of how people line up to order due to covid guidelines. The track flow is really confusing at times. The food is fresh and cooked to order so no complaints. Charlie's runs different specials daily and weekly so that helps with attracting a large volume of customers. I mean I feel bad for smoothie king Charlie's is taking all the business lol I hope the momentum continues. Bowie has become the new food desert. Not a lot of options unless you drive to Crofton and that's not fair. I hear the town center is getting a make over. read more

Nothing to write home about this place. Service is excellent but the food is mediocre

They do not answer the phone at this Bowie location. Either they are too lazy to take phone orders or are too scared to hear constructive criticism, which is only going to hurt them in the long run because their regular steak and cheese is good. Do not order anything with the yellow cheese sauce. It is unbearably salty. I would have told the manager this instead of posting it here, but again, they do not answer their phones in Bowie, Maryland, at the Towm Center. A large number of black people live in this area, and high levels of salt intake are the number one contributor to health issues that lead to high blood pressure and other physical problems. Over salting food is a red flag for me in black communities. Fix the problem, please! read more

Charley's has decent steak & cheese subs and offer a good variety, ie: with bacon, various peppers, chicken-cheese subs. Their fries are also good and their wings okay. All in all, if you want a decent steak & cheese you can't go wrong here. It's kept clean inside and while the service isn't stellar, it's okay. read more

Hey it's Jo flavor with another review. The food is always hot and fresh. The lemonades are so refreshing I can't help but to get the largest size and the fries always taste really good. The customer service is great the dining area is always neat and clean. Definitely check them out if you're ever in the Bowie Town Center. read more

10/4/21 my BFF and I stopped here for lunch we were super hungry. I've been in the town center a dozen of times and never thought to stop nor had the time after you saw a super long ass line out the door at times lol. So we went In it was really cool nice welcoming colors and you can see all your food made which I LOOOVE. I'm used to going to pentagon city mall so I'm praying they all taste the same and it did!!! The meat was very tender, the soft bread I ordered the chicken cheesesteak and my BFF ordered the steak and cheese with lemonades. I LOOOVE how the inside of the store is!! I'll definitely be retuning thank you for the experience!!!!! read more

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Cashier is very nice , but whoever made my sandwich didn't do it right i said no pickles & no onions & i got both pickles and onions like r they not reading ??? but overall food was good just not the part where they messed up my order 9/10 read more

Charleys Cheesesteaks - the pickles and onions , i didn't ask for them - Cheesesteaks Near Me - Bowie, Maryland

Meh. Apparently they didn't read the orders. The pack of the boneless chicken without a flavor, just plain. Disappointed

Wings were very average and the young servers were taking too long as they chatted up some of the customers - young men talking to young girl customers... read more

I'm sitting in front as I just got my food. The place was clean (bathroom too), food hot, strawberry lemonade always good and customer service great! Christopher was my cashier and he has excellent customer service! read more

They're chicken tastes right on time, and they also make very delicious sandwiches. If I could, I would make an investment with their stocks. read more

Terrible customer service experience with the cashier Mario, he had a terrible attitude and judged me for being vegetarian and not eating meat . My order came out messed up and i asked him to kindly fix it and he turned around gave me attitude again and told me to fix it with the cooks who prepared the sandwich. On the other hand Karen was a sweetheart and fixed the sandwich for me while also sincerely apologizing for the situation. read more

I was about to get Blaze pizza but saw Charleys and thought that'd be a better choice. I placed my order via the kiosk in the store. The wait was not too long so I happily went on my way. I'd ordered the shorty and eagerly opened it and started devouring it. 2 bites in I see a little black hair. Low and behold, it's 12 inches long. No idea how a hair drops on a sandwich and folds itself 3 times, but that's what I faced. As I'd already left the restaurant I chose to puke and throw away the sandwich. Instead of writing a review, I chose to just email customer service folks. They say 3 days to respond....well it's been 8 days. I will not ever return to a charleys as they really do not care about quality or their customers. Note: I'm old and gray so it wasn't my hair. The guy who handed me my sub did have long black hair. Was it on purpose? Only he knows. I do know the kiosk orders show everything and I didn't tip at the kiosk. I usually tip cash. That said, thanks Charleys in Bowie Md. read more

Fast and friendly always has my order correct . Ordered 5 sandwiches and they were all fire !!!!

So Good!!! We had cheesesteaks and the ultimate fries. We were starving and decided to stop for a quick bite. The bread was really really good and everything in the sandwich perfect. And the ultimate fries were spot on. We will be back!! read more

I came here at 8:50pm mistakenly thinking they closed at 10pm. Not only was my food good, Rashonna (sp) had excellent customer service. Not only did she fill my request of all flat wings (which were made with love) but after closing I went back to get ketchup but realized they were closed but she flagged me down and asked me what I needed. Not only did she unlock the place, she made sure I got plenty of ketchup. Thank you to Rashonna and the patient cashier. read more

Truly disappointed with the quality of food from this fairly new location. Once I arrived to pick up my order that was placed through the app, I noticed my food was not with the other pick up orders. It was underneath of the counter, odd. I'm checking my food I noticed that is was cold, not even warm. Why isn't there a heated area for orders being picked up? Why was my lemonade made at the time my order was placed and not when I picked up the order? Now I have cold fries, cold and stale chicken cheese steak and a watered down lemonade. After taking about 2 bites of my sub I noticed a lot of gristle. A LOT OF GRISTLE. Let me also add I ordered a large sub, and if you are familiar with Charleys, you know that is a decent size. However most of my sub was inedible. Needless to say I will not be returning to this location and I'd never recommend this location . It's sad and frustrating that I have to leave my area in order to get better quality food and service. Also, I only gave one star because I had to, I wish I could give negative. UPDATE: there are also bones in my sub as well...DISGUSTED read more