We've stopped here the past few times on our way out of town. It's a good pick for the kids and I like that we can order in the app, and basically just pull around and wait for our food. Orders have (so far) always been correct and service is top-notch as usual. Minus one star for it sometimes being little difficult to exit and turn left to get back to I-20. read more

I've literally never been to a Chick Fila where I wasn't welcomed or greeted. We are traveling, walked in to use the bathroom first, then order food. We were faced with stark stares and a crew that didn't speak at all. Finally a team lead asks if our order was taken and when I said no, he said "I'm sorry no one spoke to you" We look a little different from most in the town and the employees but that isn't deserving of being treated differently. read more

Chick-fil-A - Fast Food Near Me - Leeds, Alabama

Second time at this location. It's along an annual road trip route. Pretty standard chick fil a. Ordered in the mobile app. Took about ten minutes after checking in for it to be ready. It's on a busy road, so please don't try to turn left when leaving. Just go down a little ways and turn around. Other than that, it's fairly easy on and off the highway. read more

B-Flat CFA. Tastes like every CFA on the planet, which is kind of the point. However, it has the world's worst parking lot. A complete nightmare. I'm not sure who designed traffic flow, but they deserve to be flogged. read more

Fast / friendly service like always. It wasn't busy so we were in and out really fast. I was a little disappointed with my fries bc they lacked salt but my friend really enjoyed her frosted lemonade. I would visit this location again as it's conveniently located off the main highway in Leeds. read more

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Really disappointed in the service here this morning. I did a mobile thru order, which is supposed to get you in and out faster. The regular drive through line was moving fast, but it took me almost 30 mins to make it through the line to get my mobile order. No wonder they are offering bonus points to use the service, it's slower than just ordering as usual. read more

Chick-fil-A - Drive thru line - Fast Food Near Me - Leeds, Alabama

Bad service my sauces were carelessly handed to and I didn't even get a my pleasure also when I went to get my refill we were looked at multiple times without someone serving us and my chicken sandwich was supposed to have not been spicy but it was. read more

The food here is good. Just like any other chic fil a But the down fall here at this one is the service. Or lack of I should say. It a nice place. They got the food wrong on my daughters order, had to wait forever for a drink refill, just wish they would put a drink machine, I hate to stand and wait. By the time you get back your food is cold, I'll just be glad when Trussville is back up and running. There's is second to none. read more

Chick-fil-A - Fast Food Near Me - Leeds, Alabama

This location is just, ehhh ok. We stopped in for a quick supper, we had never tried this location before. The store is clean, but the staff we dealt with while ordering (Hannah and Tyler), came across grumpy, something you never see at Chick-Fil-A. The food was acceptable, other than my sandwich was made into almost a grilled cheese, when i ordered a cheese, lettuce, tomato, and pickle sandwich, and didn't ask for it to be grilled. But we were in a hurry so i didn't bother going through the trouble to try in ask them to fix it. And the fries were not fresh, a little on the greasy side. I recommend going to the Trussville Chalkville-Mountain Rd location instead for much better service. read more

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Now I am a Chick-Fil-A fan. I choose them over any other place to eat any time or day. I am a red member with them because of how much I have ordered. The mobile app makes it so much easier to get your order right and quickly. It saves your favorite locations, meals and etc. I love the updated app. Today I ordered Grilled Nuggets and a small Chicken Noodle soup. The Nuggets were juicy and fresh. I didn't even need any sauce for them. Now on the other hand this is the second time I have ordered Chicken Noodle soup and there is absolutely NO chicken what so ever. Come on people how hard is it to put the shredded Chicken in the soup. It still had good flavor but I wanted my Chicken in it. Not just Chicken broth and Veggies. Chick Fil A you have to fix this. read more

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The most perfect Chick-fil-a experience I had ever had. I only stopped here because the Buc-ee's exit was so backed up that I didn't want to bother with the hassle, and I'm so glad I ended up here. Lightning-fast service and hot, fresh food in a clean and welcoming space. read more

Five-thirty on a Friday night. Drive-thru was slammed, understandably, however, there is no excuse for this. We ordered three large number one meals, and when we got home and pulled our fries out of the bag, they all looked like this. Looks like it's empty, right?! Shouldn't a large order of fries, I dunno, be fuller than this?! We got all the butt pieces and dregs, too...hey, Chick-fil-A you need to be doing better!! This is not the first time we have had a bad drive-thru experience with y'all. read more

Chick-fil-A - Large fries, straight out of the bag. - Fast Food Near Me - Leeds, Alabama

What can I say, It's Chick-fil-A! The fast food restaurant where you will get the best customer service ever! There has never been a time where i have had a bad experience with customer at Chick-fil-A. They always have a smile on their face and the wait time is always short. Now on the flip side of this awesome review,their portions are very small. I mean their chicken nuggets are literally the size of a tic-tac. One person could eat a platter and not feel guilty at all! Their waffle fries are puffy so you only get like 3 to 5 in a box lol! So if you are trying to cut back and eat less, this is the place to go. Also check out their app. They have discounts and free items from their menu after so many purchases. You can also pre order your food on their app. And to all my lemonade fans,please try their frosted lemonade,it is almost the consistency of a milk shake and has the best taste ever!! read more

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Consistently Good food. They have perfected traffic management for their drive thru making service faster and smooth.

Is there a bad chic-fil-a? One time I had not so great of service at one (not this one) and it was still in the range of good service. Fast, clean, respectful. read more

As always yummy, quick and wonderful services with a smaller! The order before us was for 25 sandwiches and still not a single issue!

I will never understand how they remodeled and redesigned this location and the service got so much worst. If you have anywhere within the hour to be then do not go to this location. The mobile line takes at least 30-45 minutes to get through. The drive thru in person order line usually moves quicker. I have never seen a Chick-Fil-A that is this bad at service. The food is always good after your hour wait your hour for it. read more

We went here a lot when Trussville was under construction, it's a nice place, nice staff, always hot , and if they mess up ( and they did once) they make it right with a free food next time. Glad we went there. The dining room at this one is very nice and very clean. We will be visiting again soon . read more

My kids love the kid's meals, play ground as usual. The chicken sandwich and chicken salad are fresh and crispy as usual. I love the Larry Earnest. He is such a nice man. He noticed that our drinks are empty and offered us refills. He also offered us a to go bag for my chicken salad. My husband just complained that he had to go back in the long line just to get a bag. And here comes Larry offering us a bag without us asking. He also keeps the place clean. Such a wonderful customer service. read more

Chick-fil-A - Fast Food Near Me - Leeds, Alabama

went through the drive thru last night and waited over 20 minutes for a nugget meal. Not to mention the employee acted like me handing her cash was an inconvenience. Most concerning is that I was immediately sick after eating and Chick-fil-A has never done that to me. Never coming back here again read more

I have absolutely nothing bad to say! All of their food is great and absolutely amazing and the people that work there are always so kind!

For being in little ol' Leeds, Alabama this Chick-Fil-A gets it! They are always doing something new and innovative that make things easier for the customer journey. I have yet to find another Chick-Fil-A with a more efficient and fast drive thru system. The store is always clean and orderly, the staff is super friendly, and the food is top notch for fast food. Be sure to use their app and rack up some points for some free stuff! read more

Food is delicious, the service is great... My only complaint is that with as much money as they make they don't get chip readers or contactless readers. All in all... My pleasure! Especially with this honey roasted bbq sauce... It is the best thing to ever happen to french fries! read more

Chick-fil-A - ows a sandwich in a car seat - Fast Food Near Me - Leeds, Alabama

Hands down this is the nicest chick fil a. I have to get breakfast for meetings anywhere between 3-5 days a week EARLY & they always welcome me when I walk in with smiling faces. Never complain. The pell city location is miserable, they never greet you, food is never ready on time, they look at you in disgust when you walk in, etc. From someone who worked at chick fil a for 4 years I know how stressful it can be, and they never let that show. I will continue going out of my way the extra minutes to keep going here! I appreciate you ALL! :) read more

They no longer allow you to order a sandwich "well done". On my third visit they told me that, I asked if the sandwiches are already prepared the the attendant said "yes". But I'm thirty orders back, in the drive through. They cannot make one sandwich extra crispy? Come on Chick-fil-A, you're supposed to have a premium customer service experience. The attendant continued with "what's your drink?", and I said "I'll pass" and unhappily drove away. Glad I was in the right lane or I'd have been stuck like cattle in a pen, with their heralded double drive through. read more

Chick-fil-A has got to be the best fast food restaurant ever created. They are quick and efficient and have great food. All of the staff are super nice and understanding. You can't do better than that. read more

This is my go-to restaurant when all else fails. I have eaten at this Chik-fil-at least three times a week for the last four years. The pros: The staff is always friendly and courteous and the food is consistently tasty. The cons: Depending on the time of day, there is occasionally trash on the floor and dirty tables. Also, when ordering from the drive through, the French fries are always about half full. This location keeps with the high standards for food quality and remains consistent with Chik-fil-a values. Can't go wrong eating here. read more

Not only did I wait in line over 10 minutes for one single sandwich, but i asked for lettuce and mayo with no pickles, yet i got no lettuce, no mayo, and pickles added. Disappointing considering they just recently opened. read more

What could ever be bad about chick fil a? This location is always fast, accurate, and helpful. Food is always great and never cold. Love chick fil a Leeds! read more

Love Chick-fil-As and the Leeds location never disappoints. Food is always fresh and they always have the friendliest staff that take pride in the customer's service and overall experience. Love love love! read more

It pains me to say this because I love the Chik so much...but last night at this location, around 8pm at the drive through, I picked up an 8 piece nuggets and an Ice Dream...to only be disappointed. The nuggets had been cooked in burned grease. I mean, HOW can the employees not know this? Seems like it would smell up the restaurant! And my Ice Dream was completely flavorless....first time ever.... Fast food restaurants are losing their touch....it's all about volume. Where's the love?! Quality control, people. Quality control! read more

Always love the salads their chicken tastes excellent. Beside that they are easy to maneuver through the drive-through and they take care of you and your order quickly all the while being very polite and helpful read more

noticed on the outside my nugget looked a little raw and opened it and it was pink inside read more

Chick-fil-A - ows a person holding a piece of food - Fast Food Near Me - Leeds, Alabama

DON'T WASTE YOUR MONEY HERE!!! This has to be the nastiest Chick-Fil-A I've had by far. First off, my fries were undercooked. I overlooked that because I was able to find some crispy fries at the bottom. However, after almost finishing my chicken sandwich I flipped the bun over only to find a string of hair on my sandwich. Yuckkk read more

Awesome like always. Great food great service. No matter which store you go to it's all the same. AWESOME!!!!!!! Why couldn't mr. chick fil a teach other fast food. For a price. There sandwiches look like the pictures the advertise. read more

No matter how many cars are in the drive through it only takes a minute to order and get some food. Whatever your secret is keep doing it Chick-fil-A!! read more

Worst chick fil a EVER. Terrible customer service. ALWAYS an item missing from our order. No apologies or anything to make up for it. Needs to retrain their employees. I used to be a chick fil a employee and this is not how it is supposed to be. The girl who took our order in the drive thru wouldn't even look at us. She would say "mhm" and look around when we would order. Not once did she look at us. Very rude. Nothing but high schoolers so I'm very disappointed in Leeds high school because these students can't get simple orders right. How will they survive in the real world. read more

This is the worst chick-fil-a I've been to in years! I visited during breakfast and asked for multiple different items and received the answer it's Saturday so we do not serve that. Not once have I been to a chick-fil-a that has told me this, and I consider myself a regular customer. I am disappointed in the quality of service they provided. read more

Exactly what one would expect from a Chain. Good food, nice staff, but, you know, with the added knowledge that your money is going to homophobes. Also, they don't have any vegetarian options, aside sides. read more

Large coffee is like 10oz and cost a ton. I think it's super shady to sell this miniature coffee for the same price as the old one which was also too small. Give us bigger coffee read more