Juan was very polite at the register and very patient. I tried the cold brew but didn't care for it and took it back to the register and exchanged it for lemonade and both ppl I talked to had great personalities. No questions asked I think this was the best lemonade I've ever had. The lobby was clean and the men's restroom had no trash on floor. No graffiti on the mirror and the water pressure was good. 12/26/23 My fries weren't crunchy but my sisters fries were. The fries aren't constant. The amount of fries per box is, thank you. read more

Chick-fil-A - 12/26/23 - Fast Food Near Me - Northridge, California

The food here is delicious, the atmosphere is pleasant, and the staff is truly wonderful. I really enjoy coming to this location. However, when picking up orders through the drive-thru, there are no trash bins available in the parking area. The only bins are near the entrance on the other side, which makes it inconvenient for drivers. As a result, some people leave trash near their cars, which unfortunately affects the cleanliness. I believe adding a couple of trash bins in the parking area could easily solve this issue and make the experience even better. read more

Ordered a cfa sandwich not spicy but everytime I get this sandwich or even the spicy version it's always chewy. It's like they left the cartilage and fat on it and threw it in the fryer. I get nauseous now each time so I order the nuggets but today I decided to try it after like 2 weeks and somehow it's worse?? I don't know why it keeps coming out that way but I didn't even finish the sandwich n threw it out. Rest of my combo was fine, fries need a touch more salt but it's okay otherwise, staff is always super friendly read more

I came here today with my mom to eat some Chick fil-a and the food was so good and the food arrived like less than 10 minutes. And the thing I liked about this place was that it has some of the nicest employees ever, But also the cleanest Chick fil-a's restaurants ever. I saw that the employees would clean the tables and floor very frequently. I would probably come here again to this location. They even gave me a free brownie IDK why but maybe because of the holidays LOL. Posted on 12/2/24 Happy Holidays. read more

See all

Macy was so nice and professional. She really helped my friend and I choose what to order.

Forgot part of my order every single time i've gone. They either forget something or replace my order with something. This is absolutely ridiculous Whenever I visit it's not even like they're during a rush. DO NOT recommend read more

Chick-fil-a has changed!! Its been a minute since ive been here and boy has the food changed. The sandwiches are about 25% smaller. The chicken seems more processed and just tasted old. The Bread, which used to be like fresh bread is not anymore, it taste cheap and crumbly, kinda like burger kings bread. The lettuce and tomato on my sandwich was about half as much as they used to put on them. What a disappointment. It used to be one of my favorite chicken sandwich places. Wont be coming back to Chick-fil-a. The service was still good though. read more

Should give them 0 stars, terrible staff. I got a 6 item order which all had sauce packets with them. I asked for 10 sauces total and got 2!!! Go to the location on reseda and Devonshire, they always have a long line, makes sense read more

I stopped by Chick-Fil-A to check out their location after its new remodel and was impressed with the changes they made. They fixed their drive thru situation which used to be a nightmare, now it's so much better! This location has lots of seating areas to eat while the kids can play in an indoor play area that my little one absolutely loves. I decided this time around to give frozen frosted lemonade a try and it is amazing! The staff here are super friendly too; checking on us multiple times during our visit making sure everything met our satisfaction. read more

Chick-fil-A - Frozen Frosted Lemonade - Fast Food Near Me - Northridge, California

See all

I ordered from this Chick-fil-A through Postmates and I was charged $30 for 4 of the smallest "tenders" that I have ever seen... Like this has to be a joke, because clearly this is a joke cause there's no way management saw those tiny cuts of chicken and said "HEY! Let's sell these as tenders, even though they are barely bigger than a chicken nugget!" read more

Chick-fil-A - The most expensive "tenders" I have sadly ever bought. - Fast Food Near Me - Northridge, California

With two decent Chick-fil-A's in the area, this one across from Costco manages to edge out the other as the better option. The reason for this is consistency and customer service. We are talking fast-food chicken sandwiches here, and this is what they do and do it really well. They even have someone at the drive through in the mornings who somehow can remember regulars and their preferred orders when ordering at the speaker. If it happens to you, it's pretty surreal, and perhaps a sign you probably visit a wee bit too much. read more

I have contacted customer service about 2 weeks ago. I was informed I would be contacted. No one contacted me.

Always a problem with this particular location. I rather drive the extra mile. My order is always incorrect. The staff is super rude. The food is always overcooked fries are always salty. Do yourself a favor and drive to another location. read more

Sucely helped me out today and was the sweetest person ever! She was quick with my food and gave me a nugget to bring home to my dog after I told her she had an unpleasant vet visit, this girl deserves a raise read more

Just terrible. First of all, "fast food" is no longer fast and sure as hell ain't cheap anymore. Secondly, why do the employees ask you for your sauce choices and then they hoard it for themselves! I am a FIRM believer that the employees get paid to NOT give out sauce. It's the only thing that makes sense. I know from my past half dozen times here that they ALWAYS suck at giving out FREE sauce! I don't know why? All I can say is your chicken is not good enough without sauce and Raising Canes has moved in next door and they will get my chicken business from now on. Sure they are only chicken strips but at least they don't hoard sauce and they won't completely rip you off. read more

Macy helped me at the drive thru window today. She was so sweet and provided great customer service.

I went with me and my family and we all ordered chickfila deluxe but turns out they gave me a spicy deluxe instead of regular. The employees are super nice but they just need to listen better. read more

Amazing service!! The staff are very nice and helpful. Food is amazing as usual and the place is clean. Five starssss

This is the absolute worst Chick Fil A in the valley. The rude female manager on staff this morning at 8:50am would not provide the condiments requested in my order. I placed my order on the mobile app and she refused to honor it. Terrible customer service at this location. The Encino and Woodland Hills locations treat their customers way better. Don't waste your time coming to this location. They don't care about their customers one bit. read more

I really bothers me to have to write this review because I eat at this location multiple times per week. The location at Devonshire is actually closer to my home but I stopped going there due to a bad experience that was IMO unforgivable and I refuse to go back. I am writing this because my most recent (morning) visits have been unacceptable. First and foremost to have to wait 15 for simple breakfast is not desirable. Today because I didn't want to deal with anxiety of waiting behind the building g like my last visit watching cars leave that we parked AFTER me so I went inside. I order the same thing everytime. I ordered bacon and egg muffin WITHOUT cheese and extra egg. Today I really thought someone was "punking" me because they gave me bacon and cheese muffin with NO EGG. Not only did pay for extra egg I repeated to the cashier no cheese. 13 minutes. I don't understand what the team in the morning is doing but I am not afraid to stop coming here all together. read more

First time trying sooooo busy on a Wednesday afternoon. I guess it's always packed. To my surprise the food came out very fast after we ordered. I guess it's pre made or something like that. My son insisted on going so we went and I gotta say the food was pretty good. I ordered the original chicken sandwich combo and enjoyed it too the last bite. The cashier was friendly and patient while taking our order. Briefly explained the choices they have. There was plenty of seating available and a small Playplace for kids to play. The restaurant was clean and organized. We all enjoyed our meal. Will plan another visit soon. read more

Chick-fil-A - Fast Food Near Me - Northridge, California

Horrid I will never support THIS store. They just reopened over hired high school and college kids and poorly trained. My daughter was fired over the phone reason being they did feel confident in her work. Management had such poor communication with employees. And are still making her wait a week for her last check and fired her over the phone. My daughter was never late and even stayed over to help close. I will never go back to this store read more

It's pretty good for fast food but sometimes the fries aren't super fresh. It;s better to come when you see a lot of people so you know the food will be fresh. read more

Ordered 2 orders of 3 Piece chicken strips and got chicken nuggets instead. I've also added photos of of the chicken and receipt and the boxes as I am aware the the tabs are supposed to help differentiate what kind fried chicken is in the box but none of them were marked or punctured. 3/5 cuz I'm not an a-hole but I know chick-fil-a prides itself on quality. Yes, it says Kim because my girlfriend was too annoyed at this to write a review. Thanks for your time. read more

Chick-fil-A - Boxes - Fast Food Near Me - Northridge, California

See all

I'm not too sure I really like the sandwiches; They are served dry and the sauces are tasty but a bit oddly goopy. But they are always fresh and hot. It's me, not you... I know I have some peculiar food attitudes. :) But the hallmark of This place is how clean it is and how nice all of the staff is... really nice. It's a pleasure to eat here. read more

Chick-fil-A - Car pickup. - Fast Food Near Me - Northridge, California

Great customer service like always! Went in.. got my birthday surprise and it was quick and easy! Super nice guy at the register!

The employee Sergio at the Tampa Ave Northridge location is truly the nicest most caring employees ever and gave 110% service to me. read more

Chick-fil-A - Fast Food Near Me - Northridge, California

The service is I usually good . I ordered a salad with warm fillet (extra) and I got cold fillet with almost no chicken ....

It's no surprise I'm giving a Chick-fil-A five stars they are one of my fav fast food spots. I'm so glad they are open during this unusual times, there's surely a sense of comfort that comes from being able to enjoy your fav spicy chicken sandwich when you've been eating literally every single meal at home for weeks on end. This evening we decided we'd swing by and do curb side pick up. It was our first time to this location and I selected it because it came up on the mobile ap as the nearest to where we were when we were out. I have never used the mobile ap or curbside but got it all set up within a minute or so and selected curb side. I wasn't entirely sure how this would work and realized you order, drive there, then park in a spot and it realizes you're there (this is when my son would say ok boomer! But I swear I'm legit a millennial, just the oldest one) any who pulled up parked in spot 1 plugged this in and within 3-4min tops our order was brought right out to the car. We were able to completely avoid the drive thru line and this worked like a charm. This may be one of the first locations I've even seen this at, maybe I never pay attention since I usually go in. Good stuff! We got our fix, spicy chicken sandwich meals and we were happy campers. Always grateful for this chain and very much appreciate them being open to offer customers their fav comfort meals during these times. Try curb side if you don't feel like letting your car run in the drive thru line. read more

The only time I ever had a great CHICKEN AND SAUSAGE burrito was when I was in Fresno For some odd reason Twice this chic fil a doesn't know how to put chicken and sausage together in my burrito If I am paying over 30$ worth of food -why mess up any order in general I ordered two chicken AND sausage burritos So that means chicken and sausage should be inside both of my burritos Did I get both? Wrong I only got sausage. Very sad can't follow what the order says when keyed in. read more

What happened to the buns??? The sandwiches were down sized and the buns are crumbly. Not the Chick-fil-A sandwiches I remember.

Food here is great, they have both healthy options as well as fried not so healthy options. However, the customer service is what makes me happy to go back every time. I'm not sure what kind of salary/income these workers are paid or what kind of training they receive. But I do know that the results are amazing every single time. You get the fast food speed with a private banking experience if not better. Everytime I go in, I leave a bit happier thanks to the amazing workers at Chick-fil-A northridge. read more

Chick-fil-A - Fast Food Near Me - Northridge, California

See all

10/10 customer service I came with my family the other day and at first it was a little rocky, the guy taking my order was very rude and was rushing me which I didn't appreciate, unfortunately I could not get his name. I get my order delivered to my table and it's completely wrong. I go find an employee to correct my order and Fabiola greeted me very nicely and asked me if I needed any help, I explain the situation and she apologized for the inconvenience and immediately went and fixed it. After I got my food she then came and gave my daughters some stickers and put a smile on their face. She was very sweet,kind, and helpful. Thank you for showing the amazing customer service and putting a smile on my family's faces we will 100% be back!!!! read more

Great service every time I come, the staff is always so attentive! Martha was great! The playground was closed today and Martha brought my daughter crayons and coloring pages :) She was so sweet, friendly and helpful. She refilled my drinks and made sure I was taken care of!! read more

love love love this location!! They are always consistent with the orders and are always kind. I enjoy the chocolate chunk cookies here. I always order on the app ahead of time since it can take a while in the drive thru but it is always quick and prompt. read more

For several weeks now indoor dining has been removed from this location. According to a piece of paper taped to a table blocking the dining area this is because of staffing issues. Well I gave it at least 3 weeks before making this review but I'm kinda pissed off now. I just want to sit and eat a chicken sandwich in peace and chill out for 20 minutes. And now I can't. I will change this review when Indoor dining becomes available again. read more

Reviewing this during the COVID19 time when there is a dine-in restriction for all restaurants in CA and most of the US. I placed the order on their mobile app and selected curbside/mobile pick-up. Very well organized, guests are not allowed to go inside the restaurant. The drive-thru section is properly guided with orange cones in the parking spots. Food is always great and reasonably priced. We ordered a 30 piece chicken nuggets, with real chicken in comparison to McD nuggets. The only request I have is that they put a lot of ice in your drink. Otherwise, it was a great experience. read more

Horrible Service! The guy accused me of cutting off the people in the line. Wasn't true I just came in from a different direction. Then he told me to go back in the back off the line. He didn't want to take my order even tho I explained my self. He was puffing like a 5 year old super rude worker. He should be fired immediately since he doesn't fit this job! Avoid this place as they are rude to Customers! Minus negative 5 stars read more

The food is good but the service and the staff really suck. For one: I asked for a refill on my black ice coffee and the supervisor (whatever her name was with the short hair) @ 10:10 am Wednesday November 24th Told me that they can't do refills and I would have to buy one. That wasn't the problem, the problem was her NASTY STANK ATTITUDE about the whole situation. She was rude and was not trying to make me feel like a valued customer at all. I would not recommend this chik fila at all to anyone. read more

I don't get how the cashiers communicate with the cooks to modify items that you pay extra for , do the cooks not know how to add on . Then they ask in the window again how I want my salad and they still don't understand but they still charge you . read more

Chick-fil-A - No crumbled blue cheese , waste of time explaining. - Fast Food Near Me - Northridge, California