First of all, food is always good so no problem there. But this was the worst customer service I have ever experienced at Chick Fil A. I have never have an issue with service at any of their locations, until today. We walked in to a pretty good line which was being served by one cashier while multiple employees stood doing nothing behind the counter. Waited for at least 15 minutes which could've easily been avoided if another team member hopped on the register. But by far the worst part of the experience was the 2 employees taking their lunch break in a booth behind us, talking about workplace drama so loudly. One of the woman was talking bad about her trainee and it was completely unprofessional and downright disrespectful to talk like in front of customers. I expect more from a place like Chick Fil A. read more

Great chicken strips, great waffle fries... Amazing service for fast food! truly one of the best fast food places out there! good eating Steve read more

Um, this chick fil a is CLOSED YALL - and not even like "were closed on Sunday" closed, there is no one who is even gonna have the pleasure of serving me today. read more

I love chick fil-a. I have for a long time, but this location is far from the best I've been to. Here is a picture of the sandwich I just got. This is not the first sandwich I have gotten from this location like this. Where is the chicken? I'm used to the filets being much thicker and this is mostly breading. Unacceptable. read more

Chick-fil-A - Where's the chicken??? - Fast Food Near Me - Superior, Colorado

have had a couple rough experiences here with food being incorrect and poor quality but of course i took another shot and got food for my family on the way home from work and was only allowed to have 4 sauces with my entire order and refused to give me anymore. Never have I ever been turned down extra SAUCE before, even offered to pay for extra,, it's a joke, will never be returning to this location read more

Tried to give them the benefit of the doubt after they messed my order up the first time. I ordered two 30 pc nuggets and they gave me 12 total. The second time I ordered chicken strips and they gave me a soggy spicy chicken sandwich. They're nice but I don't think they listen very well. And this place kind of really sucks. read more

Came through the drive thru at this location on 2/14 around 7-8pm. Ordered chicken nuggets, finished about half of them and started to feel nauseous. Ended up with serious salmonella poisoning, and am easily the most sick I have ever been. Nearly ending up in the ER. Ended up missing 2 flights and likely be out of work for a total of 5 days. If anyone else became sick on or around this time I implore you to file a complaint with the CDC or the local health department to keep others from falling ill. read more

Cold & soggy chicken, cold & hard fries, and forgot all my sauces. Contacted the manager and they took no responsibility. I won't be back. Go to Popeyes up the street! read more

We love chicken sandwiches (who doesn't?)... and so, have been constant customers of this Chick-Fil-A ever since it opened. Sadly, this store is under new ownership (come back, Drew Laws!) and the changes are not for the better. In the last week, both my husband and myself have been hassled over the sauces that we requested with our meal. My husband was told that he requested TOO MANY sauces, and in my case, well, I am not sure what the problem was. I ordered a 6-piece grilled nugget entrée and declined any sauce when ordering at the speaker. I declined when asked if I wanted any sauce as I wanted a low carb sauce and didn't think that any of them would be suitable. While sitting in the drive-thru line, I went to the company's home page and saw that the Garlic-Herb Ranch sauce would meet my nutritional needs. I asked for that at the window when receiving my food, and the girl said "Next time you'll be charged for this" when handing me the sauce. I couldn't believe what I was hearing, so asked her to repeat and she said "Next time you'll be charged for this sauce". Instead of the cup of sauce that I wanted (see below), she gave me a bag of sauce like you would use for a salad. So I'm not sure whether I would be charged going forward for sauce in general, or if they for some reason, give me a bag of it instead of the single serving that I asked for. Since the server then turned her back on me and closed the window, I never could figure out what the hell was going on. Not even a "My pleasure" like we used to get in the good old days of ChickFilA Flatirons. Regardless, this is it... we are done. Their prices have gone up recently, and service has gone down. At $15+ for two fast-food chicken sandwich combos, there shouldn't be any miserly treatment or wanting to charge people for actually wanting sauce with their meals. On a good note, Popeye's Chicken is opening just down the street later this year so we will have another source to fulfill our dinner chicken desires. In the meantime, Freddie's serves up an awesome grilled chicken sandwich. I'm not looking for anything from ChickFilA by writing this, except to reconsider their business practices and return to being a customer-focused business like they used to be. read more

Chick-fil-A - This sauce doesn't seem like an unreasonable request... - Fast Food Near Me - Superior, Colorado

I'm picky when it comes to chicken even though chicken is pretty much the only meant I eat. I love their sandwiches... And don't even get me started about their house sauce the food is always freshly cooked and fries always hot and perfect. I haven't heard an issue with Chick-fil-A at all no matter what state I'm in or what I order. It's always great! The customer service is fantastic, they're always smiling, and sometimes I get a conversationalist which honestly gives off an amazing "welcome" feeling! Thank you for your hard work and please stay safe! read more

Staying at a nearby hotel in Broomfield. This location is very close by to the hotel. Came in for lunch the other day and back for breakfast. Clean place with friendly staff. Food is good though prices are slowly increasing but still a good place to eat. read more

Great place to eat. Always always friendly and helpful! I have never seen a grumpy face. Have been coming her for a little over a year. It's close to my work and super convenient! The staff is always ready to go out of their way to help you. If they're not standing outside waiting to take your order during the lunch rush, they are inside waiting for the next guest in line. Always answers your "thank you" with "my pleasure" absolutely love the friendliness here!! read more

Chick-fil-A - Now I have my own clown nose! - Fast Food Near Me - Superior, Colorado

I pulled up a couple minutes right before they close and they would even serve me because they said they're closed but they were technically still open terrible service from Chick-fil-A read more

God said everyone needs a spicy sandwich EVEN ON SUNDAYS. This is a deprivation for the masses

I love Chick-Fil-A and have missed this location since it's been closed. I was so excited when I saw that it had reopened, but very disappointed in my spicy chicken sandwich. It just wasn't up to chick-Fil-A's standards. I hope it was just a fluke that the chicken was dry and the flavor was not what they use to serve. read more

I used to never have issues with this location but recently I've been getting annoyed every time I go. This time it was because I ordered a large fry, and when I get home to eat my meal, the "large fry" was hardly even filled. It was probably as full as a medium order would have been. I'm annoyed that I paid for the large fry but only received a medium amount. read more

Quality of food here used to be better... chicken now tastes extremely salty. The Drive-Thru has cars backed up into the street, which poses a dangerous situation. read more

5 stars you ask ? Well why NOT? Its the best in its class. Their spicy chicken nuggets are S P I C Y ! Fries are fresh and not dripping with oil. Service is absolutely delightful. Its lightning fast service, very very happy service and totally sinful food makes me a FAN! read more

Ya know, they never give as much sauce as we asked for. My chicken was a little dry. They gave me nuggets instead of tenders. And my friend got jipped on her chicken patty. Damn they really fucked up:/ read more

Fast and attentive service, clean, reasonably priced and good chicken. I had a grilled chicken sandwich and it was pretty good.

*Dude*. (suspicious look) Are *all* Chick-Fil-A's staffed with friendly, not just smiling but *beaming* folks? (tilts head, narrows eyes) Frickin amazing. After cruising by and suddenly locking onto Chick-Fil-A as a Del Taco alternative, I hit them up today. I had a drink with me. I'd like to cut the drink out of my value meal order. Can I do that and will it be any less? "Yes it will! :)" *blink* Really? Freakin cool. Not sure you'd get that at McDs or any # of places... Drive up and am met wuth a sunny beaming face who shares a laugh with me. Wow. Meal is a #4 and obviously a popular one, because it is served up lightning fast by another smiling polite gentleman. Dude. WTF? I feel like I've entered Politenessville. Haven't eaten the sandwich yet but I couldn't stop myself from tearing into the waffle fries. Mmmmmm, waffle fries (drools like Homer S.) They're substantial, they're not greasy, they're not underdone-potatoey, and just a kiss of sodium detected on them. Pity that, I like a tad more salt, but I'm sure I could have asked for it. Mmmmmm..waffle friiiies... I've got 2 data points so far...but I'm beginning to suspect this is chain-wide, the people they recruit. For fast food, it's 5 star action. read more

I really like this location! We come here about once a month (while visiting the man at work) and I cannot tell you how happy I am with the staff. Everyone is friendly and nice. The only thing that needs to be fixed is the accuracy of taking orders and filling them. It seems like every time something is wrong or missing. I guess it's a good thing the customer service rocks or I'd bash this place! read more

Why is everyone who works here, in such a stepford-like great mood??! Because it's Chick-Fil-A and it is THEIR pleasure. It is MY pleasure to get the chicken nuggets. YUMMMMMM! read more

Okay, so I told myself that I was going to hold back on giving out so many 5 star reviews, but I kind of failed. So, what makes Chick-Fil-A so amazing is... Well... EVERYTHING!!!! Service was very quick. I came here with a group of friends (7 total people) and they had our food and drinks ready within a minute. The staff was very friendly and helpful. They checked on us to make sure that we had everything and to see if there was anything else they could do for us. They also served us GREAT food. I ended up ordering the chicken wrap and the chicken was fresh and very taste. Thank you Chick-Fil-A, I will definitely be back read more

The staff of this restaurant is amazing I wish we could tip them because I have gotten more consistent friendly service here than a few sit down places which shall remain nameless. I am pretty sure that no other fast food joint exists where the staff is always extremely courteous and helpful, takes your trays and refills your drink and sometimes even walks around with those heavenly little pillow mints. I might be a little biased because I am addicted to their chicken nuggets, waffle fries and fresh squeezed lemonade with pulp. But who can compete with the fact that they offer a bunch of different dipping sauces including ranch, real honey and something that I would like to smother anything with called "honey roasted barbecue sauce". Not to mention the fact that all the chicken is whole chicken with none of that fluffy overly processed chicken gunk and all of it is golden fried in peanut oil. If only they could get the MSG out of their batter I think that would be my "it" food for fast food. Sooooo yummy! read more

Friendly and efficient staff and a clean restaurant inside. Other than the fact that they are closed Sundays (chain-wide) this is an excellent fast food place. They even have Coke Zero! Beware though that lunch time and Saturdays this place is packed. Like so packed there is NO parking in the lot. Otherwise, I am a fan! read more

Definitely not your usual greasy, unhealthy fast food. This place is as wholesome as fast food gets. I like their purist "chicken-only" policy - and their waffle fries are awesome! Makes the perfect on the go meal for a budget-minded college student without (as much) guilt you would normally feel from a fast food joint. Heads up: They are closed on Sundays, and open only until 10pm on all other days. read more

We love this Chick-fil-A location. Many of the team members that work here have been here a long time. That tells you a lot about the owners and management. Even when there is a line around the building we know that if we use the drive thru, the service will be quick, efficient and accurate! If you want to get consistently good food, speedy service and friendly service,this is the place to go! read more

Rude employee. no chick fil a sauce. not happy :/ I have nothing else to say about it but i'm disappointed and yelp is making me give a longer review read more

Chick-Fil-A = The best fast food you can get anywhere! I love this place! I wish there were more of them around the city, as this is a bit of a drive for me. The chicken strips are to die for! The waffle fries are out of this world! The service is outstanding! Always very friendly, and fast. Note: Chick-Fil-A is closed on Sundays. read more

Thanks so much for helping us with getting our dinner tonight, because you all are experts in the food industry. You all rock

This is hands-down the only Chick-fil-A where I have been treated extremely rudely and with complete disregard as a person. Myself, along with my family and friends has witnessed the general manager Luiz treat both employees and customers alike extraordinary rudely and when it comes to staff blatantly favoring certain employees, while throwing others under the bus for no reason whosoever. I have lost a lot of respect for Chick-fil-a due to the poor management of this location. I cannot support this location from a moral and ethical standpoint based off all that I've seen and experienced myself. read more

Best place ever. Amazing customer service. Superior food and service. Nothing like the experience here.

I. Love. Chick-Fil-A. Friendly and courteous workers. Delicious food (#1 Deluxe on wheat bun). Clean bathrooms. And... well, that's it, actually, but really, what more could you want? Exactly. read more

When you compare chikfila to other fast food options and this particular chikfila to other locations, then the 4 star rating is warranted. But be mindful, when rating chikfila compared to food in general then haha it's aight~ People are nuts for a concept so simple in design: chicken plus bread. What in the world. If only everything could be so easy?! Yet, I guess that fancier does not necessarily translate to better and the public's response to chikfila proves that. What I appreciate about this specific chikfila is that it's very clean and the service is extremely friendly. What I dislike is that it's ALWAYS packed. Goodness gracious. And over the years, they've somehow managed to raise some extraordinary miniature chicken breed at the chikfila farms or something because the chicken in their sandwiches have gotten gradually smaller in size as time has passed. But it still stands as the best breading on a chicken that I've sampled for that price and those waffle fries are addictive. read more

One of the best chick fil a's I've been too. Greatest device inside or drive through. Always check to clarify orders and are not stingy with their sauce like some other locations. Shout out to Ulises, the young man who helped me today. I'll be going back for sure. read more

If I could give this place zero stars I would. We made an online order my husband Michael and I, we go to the curbside to pick it up and go in the app to put the number in and it kicks us out of the app. My husband drove up to the drive thru to let them know what was going on, the lady says "if you wanted it to be a drive thru order you have to go in the app and change it to drive thru" very rudely 1. I've told her my problem and how the app was not working For me 2. I did not want it to be drive thru and went through there to tell them my problem. So then she continues to tell us she only has two orders up there, one for a lady and the other with my husbands name on it, we tell her my husbands name and then we told her the curbside number we'd park in and she told us "okay" We waited for 10-20 minutes for this food to come out so I decided to call, the manager "margarita" talks to us and just tells us how our food cancelled out and she could not give us our order. I am frustrated with how they treated my husband and I and how not well mannered they are. I do NOT recommend this chick fil a. read more

Absolutely superb restaurant. I've been to many a chick-fil-a across the nation (if I'm gonna eat fast food, I'm going with the best) and this one truly sets the bar high in terms of customer service, efficiency, and the quality and freshness of food. I only have excellent experiences when ordering from this Chick-Fil-A - they never disappoint on anything! Not only have I dined here as a guest on my own time, but my company regularly orders their catering platters. They are always on time and fresh, and they deliver! They have my business for good, and I appreciate their above and beyond service! read more

Since there is no Chick-fil-A in Boulder I have to drive 10 miles to get my Chick-fil-A fix. 'nuff said. Get the spicy chicken deluxe. As a general rule I don't eat fast food but rules are meant to be broken and Chick-fil-A is worth it. The employees are so friendly and outgoing. Huge shout out to management for their hiring skills. read more

Besides their repulsive political beliefs their workers are normally kind. However there is one extremely rude and snarky worker (working at the Coalton Road location). This individual was so lazy that she didn't even pretend to have a nice attitude towards her customers. If you see a young lady with braids which are pulled into a low bun and possibly have strands of yarn weaved through the bun please avoid. This young ladies name may possibly be Makylah. read more