Food & service by friendly Maddy! Quickly received our takeout order. The chicken sandwich was delicious !

Great service by Lyric today at the mall CFA. Tasty spicy deluxe meal. Boo on them for forgetting to put my condiments in the to go bag. Still yummers though. read more

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We get delivery to the office and it sucks. Wrong food brought in. Can't find the front door and we are on the first floor. Nobody checks the order before it comes out. Leave the drinks in the car and we have to call to ask them to come back. Driver now going back to the store to complete my order. The guy they sent COULD NOT OPEN THE DOOR!! When you go to a Chick-fil-A it is always perfect. Delivery when you are busy is a crap shoot. read more

First things first- Chick-fil-A has my heart. I remember when this Chick-fil-A first opened, sure I was a little guy unaware to fast food really, I remember I would always ask for it. After I started getting really into fast food reviews, eating 10 different franchises a week, I found myself having at least 5 of them from this Chick-fil-A. I became a regular last year, I walk up- they know my order. I love the workers, I loved the food, I love Chick-fil-A!- Jason Davidson read more

This store is inside the Towson Town Center Mall. Nick at curb side is pleasant, helpful and explained why my order had not registered and what he did to correct the issue. Thank you Nick! I appreciate your spirit and efficiency--especially on today--when it was 100 degrees in the shade! Everything I ordered was in my order and as I ordered it! Bravo! The waffle fries and sandwich were hot! A wonderful experience! read more

Today I went into chick fil a and they Gave me one salad dressing when we got 2 salads.

I can't believe the kind of people who work in this place, they don't know about honesty or being good human beings, I forgot my shopping bag for a few minutes on the counter and someone from the employees took it and they never returned it to me everyone said different things I'm very disappointed, I love chick fil a but after this I don't know if I'll come back read more

Of course everyone here is perfect! The line moves fast even though they have the longest line in the food court. In they do it all with being so pleasant. Of course I was here to get the watermelon mint lemonade. I asked the cashier to put no more than five cubes of ice in my cup and started laughing and said.. I do the same exact thing. I'm glad that someone was feeling me.. People think it's weird when I say that, but no everybody knows what a little bit of ice mean! read more

Chick-fil-A - Fast Food Near Me - Towson, Maryland

After fighting McDonald's to get a hamburger this place has efficiency down. Quick orders without having to use an app and decent food; w/ a good BQ sauce. read more

I am so amazed at the customer service this franchise provides. A group of six of us were eating lunch and one of us had ordered a meal from Chick-Fil-A. The manager of Chick-Fil-A approached my friend and asked him if he enjoyed his meal and if he could refresh my friends drink. We were all shocked. My friend agreed he could go for a refill, so the manager said "It would be my pleasure." and grabbed the empty cup and refilled it. When he returned we all told the manager how amazed we were as we had NEVER seen any manager work like that for any fast food franchise. I told the manager that his customer service style really made me want to eat at Chick-Fil-A and give it a try for the first time. The manager then offered me a coupon for a complimentary chicken sandwich. WOW. He was just racking up points with me!! I redeemed my coupon today for the sandwich. I had a taste and it blew me away. The food is delicious and I received my order 10 seconds after I had ordered it. Fast service and great tasting food with outstanding customer service. I think more businesses could learn a thing or two from Chick-Fil-A!!! read more

Three stars is a solid rating in my book. Fast. Friendly. Convenient. They have their stuff together even if the car line stretches around the building. Can't go wrong with anything on their menu. It's tasty. Only reason I don't give out higher ratings it's because it's fast food and it's a franchise. Is it better than other franchises like KFC or MacDonalds? Yes. But I refuse to eat at those places. So, I like chick fil a. I'll happily eat there when I'm in a hurry and starving. But let's not pretend any imagination, or effort really went into deep frying my food. read more

You can tell Chick-Fil-A is legit solely based on the fact that it's the only joint at the food court that has lines. This is also the most convenient and easy to access Chick-Fil-A location within the Baltimore beltway. Those who are patrons of Chick-Fil-A already know that the stuff this place serves is the bomb. But to place orders with staff that are super friendly and accommodating is what pushes a regular fast food chain to a highly enjoyable, quality chicken-serving, fast food chain with a mission. read more

What an amazing experience at Chickfila today. The staff was happy and cheerful. My kids meal was hot. It wasn't even ten minutes after I sat down the lovely young lady asked me if I wanted a refill or any more sauces. They are located in the Towson Mall food court and they will always get my business. I was lucky too there weren't any lines today, Thank God because I was really hungry. I love this franchise read more

The only place that I'll eat at in the food court! This place is a well-oiled machine and clearly the owners know what they are doing. Look around! They always have a line and no one else ever does. Plus, they now have iced coffee and it is amazing! read more

Awesome chick fil a!!! Every time I come here for lunch the lines are somewhat long! I have never came and not stood in line. They are very organized about it though and you don't wait very long at all!!! The staff addresses you by your name! They ask if you would like sauces when placing the order. They are just very pleasant employees! The food is always fresh and hot! I have eaten here sadly over 50 times and never once had a single thing wrong with my order! Which is why I keep coming back for a quick lunch!!!! read more

The lines get obnoxiously long and actually wrap around the food court at times. This is the only place that needs stanchions to manage the amount of people waiting - and it's a franchise. The line moves extremely quickly and the employees are efficient and friendly. The food is priced the same and as good as you're used to at non-mall locations (not always true of other franchises). It would be nice to have another food court choice in the mall because you can get CFA anywhere, but there isn't much if anything else that will deliver quality consistently like this place does. read more

I love the waffle fries. Your gonna have to get in line because many outhers like this place too

I filed a report with the 800 number detailing my poor experience at this location on 1/23/19 and no one from this location even bothered to follow up with me. I guess I shouldn't be surprised considering how poorly run this location is. I also was supposed to be issued a refund from a December transaction that went through twice and this restaurant refuses to issue it for unknown reasons. Chic-fil-A will never receive business from me again and the franchise has this particular location to thank for that. read more

Located in a food court at the Towson Town Center Mall, but this location was the best Chick-Fil-A I ever went to. They actually came to table with wet naps and asked us how our meal was and if they could get us anything. In a stand alone store, no big deal, but in a crowded food court, this was above and beyond expectations. Food was good, and came out fast. Most condiments, napkins, etc. are located in front of the counter so you can help yourself without waiting to ask an employee. read more

After they messed up my order they charged me for their screw up and then took 10 minutes to give me cheese and lettuce. SMH

So awesome that they are offering curbside during this time of crisis! Made our day after being home for two weeks!!! Thanks for taking care of your community l! read more

I had experiences similar to another reviewer. Twice I went with a work group to the mall food court that houses this Chick-fil-A franchise. Both times the Chick-Fil-A manager approached our table. Both times only one or two people in our party had actually gotten Chick-Fil-A for lunch. The first time the manager offered to clear everyone's trash and trays. The second time he gave us all coupons for a free sandwich. The guy was actually trying to earn our business, and it blew me away. Give Chick-Fil-A a try because the food is good and they seem to really care about running a good business. read more

One of my favorite places to eat in the mall. The food is always great. The lines can be long during the lunch rush but they move fast. The workers are polite and my order has always been accurate. read more

My food was cold when I got it and my note of how I want my order done which was put certain things on the side, etc wasn't done. Won't order again read more

For fast food you can not get better service. This chain ceases to disappoint in service and quality. Whatever their training program someone needs to be awarded for it. Nothing short of happiness at thus location. Will return. read more

Located in Towson Mall, can get really busy at times so it can be a wait. However, they make good solid chicken sandwiches that taste good. Really, this is food that's difficult to screw up and its very simple. I do love the spicy chicken sandwiches though, always steaming hot in temperature right off the line, and a nice peppery spice blend that gives you a good burn. Not really a fan of the waffle fries, kind of bland tasting and kind of rubbery. I'm very picky about my fries. In the end its good cheap eats, you get what you pay for. read more

Placed an order at 5:00. The guy from orderup showed up at 5:58 and they said my food isn't ready yet. It is now an hour and 15 minutes passed the time I ordered and according to the orderup app he hasn't left yet because my food isn't ready. Won't order from them again at that location. read more

I can't give it lower than 4 stars because Chick-Fil-A is basically my favorite thing in the whole world; however, this is not my favorite location. The chicken did not seem as high quality i.e. did not have enough breading. It was still tasty but not up to par necessarily. I also felt that the customer service was not quite as good as I'm used to either. Ultimately, this was still a solid chick-fil-a just not the best. read more

It has been years since I had food from Chick-Fil-A. Well, my sister got some food from there for her lunch. I tried the fries and the chicken nuggets, and yes, they are yummy, For sure, though I try to avoid fast food altogether, once in a while, this would be my guilty pleasure. read more

SERVICE IS ALWAYS AMAZING!! The manager is such a nice man. I look forward to some Chic Fil A every time I come to Towson mall.

Don't get me wrong the service Kaiya and the staff provide was amazing when I was ordering my 12 ct nugget meal on the 4th, but while stopping at Great Cookie for so long overdue snicker doodles, I was half way through my half and half when a fingernail entered my mouth at first I thought it was a lemon and then realized it was to thin, I was utterly disgusted and I will never be purchasing from your towson town center location because of hygienal reason read more

They were extremely rude and inconsiderate, I went in for a refill after several hours at work due to not feeling well and the cashiers completely ignored me, will never spend my hard earned money here again read more

Let me start by saying that I'm a huge fan of Chick-Fil-A, but the Chick-Fil-A in the Towson Town Centre is by far one of the best I've been too. We all know that the food is good, especially the waffle fries. Let's be honest if there were a value meal that just offered the fries with a side order of fries I would get it 9 out of 10 times. I'm convinced they sprinkle crack into the fryer before they fry these delicious morsels of heaven, that's how addicted I've become to them. On every occasion to this mall food court, the manager comes out from behind the counter, which seems to be some kind of uncrossable boundary for most food court restaurants, and asks how my meal is and if he can get me anything else. I remember going to Bobby Flay Steak in the Borgata and dropping $500 dollars for dinner for 2 of us and not receiving as good as service as I did for my $7 dollar value meal in a food court. This place is awesome. read more

Although I've only come into this store only once before, getting a good first-glance, this place game me a fresh outlook on fast-food chicken places. Food was okay, and the pieces did arrive quickly. I can remember this place vividly, although no words can describe the tremendously great service I got. Mark P.'s review replicates the same service I got that day many years ago. There is always room for improvement though(as most businesses always have). read more

Everybody said how great Chik-fil-a was. I have to say I was disappointed. It was ok at best, and the price seemed a little high for fast food. Not to mention that they gave us the wrong order, so we had to wait for them to get it right. read more

So had a dr apt nearby and had time to kill brought my son and we had a good time. This store is located in the food court area but is as organized and friendly as the other stores. read more