Oh jeez, my favorite fast food restaurant has set up shop at a convenient exit right off 80. How can I resist? Why should I resist? Resistance is futile when it comes to me looking at a Chick Fil A sandwich. I love that soft, buttery bread. The spiced-just-right chicken with its flaky fried crust. The moist, moist meat inside. AND DON'T FORGET MY PICKLES. Politics aside, I do love this chain and while those of us in the Reno area are still waiting for our first one to open up, this is a great spot to indulge since it's just half a minute away from the exit ramp off 80. read more

Can never go wrong with this place. The food is great and the sauces are fantastic. Whenever I travel thru Vacaville, it's a sure stop. Its clean and the employees are very nice. read more

Chick-fil-A - Fast Food Near Me - Vacaville, California

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I've been to this Chick-fil-A a few times and they're usually really good in customer service. Today, however, was a bit disappointing. After finishing my drink I went up to the side of the counter to get a refill. Normally, within a 30 seconds to a minute I would have someone come up and help me. This time I stood by and waited for 2-3 minutes before anyone came up to my and ask if they can help me. The sad thing is there were 3-4 workers that just walked passed me without saying anything. OK, everyone can have an off day so I didn't worry about it too much. The second time I went up to get a refill, there were 3 employees standing wishing an arms reach from where I was. They were talking with each other but no one stopped and asked me if they could help me. Two of the three looked at me and continued talking. I mean, what's the universal language for "can I have a refill?" I stood here with cup in one hand and the lid in the other. To top it off, 2 more employees walked past me, said excuse me and kept on going. Finally, after another 2-3 minutes, the manager walked up to me and helped me. Not sure what happened today but their customer was definitely sub-par the industry standard let alone Chick-fil-a standards. read more

Always great tasting and great customer service ! They are super fast and mega attentive to the customers needs .

I visited the Chick-fil-A in Vacaville for the first time on Monday. I had taken my sister (who had come from her radiation treatment for cancer) to pick up some material she needed at Joanne fabrics. We had not realize that the line there was to move so slowly and after a bit she started to not feel well as she had not eaten anything before or after her therapy. (We drove over to Vacaville to get material for her sewing she is doing through out her cancer treatment from Napa. ) So I went over to Chick-fil-A to get her a sandwich. The young lady who helped me was so sweet and kind. I didn't know the menu so she kindly advised me what to select. She also comped the meal as an act of kindness which was a bright spot in both my sister's and my day. Thank you so much for your kindness! I've included the receipt so the young lady knows how much her help and kindness were felt. Sincerely, Leslie read more

Chick-fil-A - Receipt - Fast Food Near Me - Vacaville, California

This particular location does not know how to properly split a line. They allowed several cars to go in front of me when I had already been waiting patiently in line. As soon as I got to the opening, I drove out of line. Not getting my business after taking other cars orders who did not even wait, they just drove up to an order taker. Went to In-n-out down the street instead!! read more

Wow Wow Wow, I have been going to this place since they opened and have not wrote a review. How did I forget about doing this. So, they have been my go to place for CFA. I have not gone to a CFA that has a faster drive through than this place. They know how to get you your food fast and hot. I have had very consistent food and service over the last 6 years. I would have to say that the app they have is a game changer. We have got so much free food because of it. But I would have to say the options of ordering on the app and picking it up inside to go, or the ability to sit at a table and put your table number in the app and getting the food without having to stand in line is amazing. Now, because of all the social distancing going on, they have in car pick up. Just drive into one of their numbered spots, punch the number into your app, and they bring it out to you. Excellent. Keep up the good work. read more

Chick-fil-A - Take out still yo and running. - Fast Food Near Me - Vacaville, California

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As my wife and I are ordering our food through the drive thru, i noticed the man taking my wifes order was being very friendly. Which, i never mind; however once she was done ordering. I began to order my food and instantly the man taking our order changed his tone, he was very rude, and unpolite. It was today, at 2:44. On top of all of this, the food was not satisfying. Thank you for your time And have a goood day read more

Great fast food and customer service! Servers are super nice and the food is tasty. They bring your order to you and they don't skim on the sauces. Places like Mc D's charge a quarter for their sauces. They give out soft cones for first timers. The one we went to was in Vacaville and the servers there ROCK! read more

Idk why the overall rating is kinda low. I've never had a bad experience here (knocks on wood). Reliable Chick-fil-A.

Love when they say "My pleasure" You can tell some are hesitant to say it. I think because when folks caught on they started to tease. I was in awe that everytime you said thank you, they followed with My pleasure. Say with PRIDE! Not alot of courtesy flowing these days. P.S. Chicken bites with Polynesian Sauce. And also try the fries with Polynesian sauce. You're welcome! read more

This is the second bad experience here. The coffee had grounds in it. Both mine and my husband's. We were in contact with no less than three people in the drive through line when it wasn't busy. The chicken was barely breaded. Not happy the last few times. Please pick up your game. read more

Being from the greater Reno metro area, which does not (as of 2015) have a Chick-Fil-A, getting to go to one is a treat for me. While I normally patronize the Folsom and Roseville stores, I've been going to the Bay Area more often, which means a stop here or in Fairfield. While the chicken is the same as any other store, I have a feeling that the staff, especially those who work in the morning, don't give two hoots about the store. As an example, I had to wait over 10 minutes for coffee two mornings in a row because they didn't have any fresh coffee brewed, and C-F-A mandates that any coffee sitting for an hour has to be pitched. I asked the manager on duty about it, and she said, well, we forget to brew a fresh pot sometimes. This also carries over to the cinnamon clusters - my mom received hers cold, when it should be warmed up. The hash browns were barely edible. I'm thinking that if I want breakfast, I'll go to Fairfield. read more

I love chick fil a dont get me wrong but i bought two salads today for my brother and i and when i got home i saw something horrific.... something so vividly upsetting.... I saw that they did not put in the two salad dressings for my order so i had to eat it on its own without a sauce. imagine eating fries without chick fil a sauce or eating a bagel without cream cheese...my heart hurts. my relationship with chick fil a was like this and now its like this #singlenow read more

We had a great dining in experience at the Chick-Fil-A in Vacaville. As busy as it was, the service was great, the employees had a smile on their face and were very courteous and polite. We didn't have to wait long for our food. It arrived shortly after we sat at our table. The restaurant was clean. read more

Okay so I have never experienced sub par service at any Chick-Fil-A BUT the location in Pittsburg off of Sommersville is by far the worst restaurant I have visited. What chick-fil-A can you roll up to and no one is in line....hmmmm that's suspicious already knowing the constant traffic jam in these drive thrus!! Doesn't matter if you're grabbing breakfast, lunch or dinner, there is never a line for this restaurant and probably for good reason. Staff is not the usual friendly staff you see in the commercials, not the expected customer service as we see on tv, really really slow getting you're good although you're the only customer, Just bad energy - I can't really put my finger in it!!! We were so excited to have a CFA within 10 minutes, but this place is so horrible, that we drive all the way to Walnut Creek to visit that restaurant instead!!! I'm hoping management understands and makes this place more exciting to visit. read more

Stopped in to grab a bite to eat before heading over to see family. I got a grilled chicken sandwich and my bf got a Cobb salad. We were very pleased with our order. Our food tasted great and was brought out to us very quickly even though the restaurant was fairly busy. The staff was friendly and very helpful. The women's restroom was out of toilet paper and soap. Other than that, we had a very good experience at this location! Would stop by to eat here again when I'm in the area. read more

This Chic Fil A is awesome...the owner is 100% about the community....Seriously this guy has come out and brought chicken sandwiches to us during large fires in the middle of the night for all of us firefighters...hats off to this establishment...of course the food is always good and I have never had my order messed up.... read more

This always happens but this is how my fries come . Pretty disappointed if you ask me, asked for a large but pretty much got a small. Chick-Fil-A please be consistent. read more

Chick-fil-A - Chick-fil-A Waffle Potato Fries - Fast Food Near Me - Vacaville, California

Just placed a counter order from this restaurant. Needless to say should have walked out when I saw how crowded they were. The order came back wrong and the we food was GROSS. Obviously was not expecting much from fast food but this place is definitely a greasy spoon! I ended up throwing must of meal in trash. I guess if your into this garbage you won't bother paying attention to this review. I won't be returning and will be discussing my opinion with the Corporate office read more

I'm sad at the fact when I said thank you they didn't say my pleasure, all I wanted was to hear was that to make my day

I love this Chick-Fil-A, but man, 23 minutes in the drive thru, is waaaay too long. There seems to be a lot of workers "doing something" but not a lot of coordination. 4 people taking drive thru orders, 3 more standing with another girl, looking at her screen. One person taking money, and taking orders at the same time, and another 4 people at the pickup window. Not sure if that's just new people shadowing other employees, but there needs to be a better workflow. I used to be able to blast through this drive through, with 8 cars in front of me, and get out in under 5 minutes. Today was just painful. And it's been like this, for a few weeks. I go here at least once or twice a week. Super slow, lately. read more

Always forgets your sauces, doesn't ever give you a straw with your drink, fries are always not filled to the top and cold, long lines with employees flirting in the drive through rather than taking orders. This location is the worst I've ever been to and unfortunately I'm local so I'd have to make a drive to a better CFA. read more

What a terrible time today at the location. The wait for a mobile order was ridiculous, I waited 30 mins and still no food. Whoever is the manager at this location needs to re-think this entire operation. What really PISSED ME OFF was they had a woman in her 60's taking out the food for mobile orders in 95 degree weather. There was a ton of young people inside and out just standing there who should have been doing this position. Whoever made his decision should be ashamed of their self. read more

This locations customer service is always amazing! Out of the two years we have been going here, our order was only messed up once (via drive thru) but that still didn't ruin the overall experience. read more

Okay, I'm a Chick-fil-A obsessed customer that only orders the spicy chicken sandwich the recent trip I ordered it and I asked for the bacon and cheese on it and I was getting ready to eat it and the bacon wasn't on the sandwich so I went back and they fix it. This is the only way I can eat their spicy chicken sandwich again and it's way better than just getting the sandwich by itself. read more

I'm usually a big Chik fil A fan. Today I ordered door dash and I was really disappointed with what I received. I wanted to try the kale crunch salad, which was very good- but had way too much dressing on it for such a small salad. The Mac and cheese I got had burnt cheese in it throughout and screwed up the overall taste. The chicken strips were the biggest disappointment ... I only got three pieces and all three were pretty pathetic. Small, and mostly breading, barely any meat to any of them. One piece I bit into was fatty and I hate biting into chicken like that because then I usually lose my appetite for it. I had the chicken strips for the first time last week and really liked them which prompted me to order them this time... but now I may reconsider making that choice in the future. Really bummed out :( read more

This place is just a straight up money-grab. Stay Away! Ordered 2 4 piece strips and large fries. Paid almost $16 and got 3 tiny strips in each box (instead of the 4 that I paid for) and 7 waffle fries total carefully spread out in a large sized box. And after waiting 20 minutes in the drive though the Chicken was cold. Highway robbery! read more

Order never comes out right. The receipt will be correct but the food is completely wrong. This has happened multiple times sadly. read more

Chick-fil-A - Ordered no pickles - Fast Food Near Me - Vacaville, California

Worst service ever. All I wanted was a shake (half vanilla and half strawberry) the cashier took 10 minutes to put the order in and charged me .30c extra which never happened before. I got upset at the different policy for this store. Manager came to inquire and decided not to rectify the situation. I asked for the corporate number and she said you can call but they will refer me back to them. Pathetic store with pathetic ownership/managers Never again . You lost a loyal customer. read more

Love this location. I drive from Fairfield to eat here! I love that this location is so community oriented. They host many fun events throughout the year like family night, daddy and daughter date night and mom and son date night and in addition they also do fun giveaways. I never have complaints about the cleanliness, food or service! read more

I haven't been to a Chick-fil-A in a while, so I was really looking forward to a wonderful meal. However, they forgot my fries! Which was disappointing, because everyone knows that's the cherry on top to your meal!! Was very disappointed and it's a big inconvenience to drive back after you open your bag to find your items missing, by then you're almost to your next destination! read more

I decided to gift the youth at my church Chick-fil-A gift cards for Christmas gifts. Needless to say, I spent a nice amount. Unfortunately, I now regret my decision and purchase because of the unprofessionalism of Andrew on 12/10/2021 at 3:00 pm at the Vacaville Commons location. I think that laughing in a customer's face when a simple question is asked is rude and unprofessional to say the least. read more

I usually stop by this Chick-fil-A when I'm driving up to Oregon. It's usually pretty good and never have had a problem, until this time. Due to COVID-19 you can only utilize the drive-through. After getting my food from the clerk at the window she accidentally hit the bottom of the cup, with the plastic container they hand you, your food in. She knocked the entire soft drink into my car and into my lap. The only thing that was offered to me was additional napkins. Thanks a lot! I had to drive almost 6 hours with wet pants and a wet seat. I will not be returning to this Chick-fil-A. read more

ordered my favorite Cobb salad and it was mixed with spoiled rotten lettuce. I'm done, bad enough our order was $28 for 1 meal and a salad. this totally unacceptable. Boo! read more

Horrible they got my order wrong! I asked for a large Macaroni and they gave me a small macaroni. When I saw a f@ggot working there I knew it was wrong! Fuck you. read more

Wow I'm not sure where Chick-fil-A finds their employees but they are out of this world! I was greeted when I first got to the register and the employee was very patient and kind. I ordered the spicy chicken deluxe sandwich and the chicken nuggets and it was delicious as usual! Excellent food and service - couldn't ask for more! read more

I don't understand no one else on here has mentioned the issues with their drive thru. It's always maxed out to the point it's backing up traffic to the street. People who are trying to get to the other shops/stores in the same area have to wait in a line of cars who are in line for chick-fil-a's drive thru. It's absolutely ridiculous. I hope they address this issue. read more

My husband and I decided to try Chick-fil-A for the 1st time ever. Not a fan of sitting in a long, slow drive thru but wanted to see what all the hype was about. Even though there were 2 employees taking orders in the drive thru, it took 15 minutes to get our food. At about 10:15 we were politely told that lunch items are not available until 10:30 so we might have to wait 10-15 minutes. We said that's fine and paid with a debit card. We get to the window at 10:23 and we're apologetically told we can't have the mac and cheese because it's not 10:30. We asked if we could wait. Apparently no, that's not allowed. Just because you can't order the mac and cheese until 10:30 doesn't mean it will be ready at 10:30. Wait... what?! The waffle fries are bland, the sauce was gross IMO, and the sandwiches were ok. We won't be back. read more

This is my other Chick Fil A I go to... live between this one and the one in Fairfield, so it depends on where I have to go, but no matter which Chick Fil A we go to we are never disappointed!! You will always have a great experience with any employee, their restaurants are always clean, good music, an indoor kiddy play area and they always have what you want ready shortly...freshly made with all the BBQ, ranch or Chick Fil A sauce you want!! Oh and they love it when we bring our 165lb puppy! He gets special treats from at least 2 employee's every time!! read more