Stopped just to get a Frosted Lemonade. First of all, for it to be one size of a basically smedium (small/medium) cup, its quite pricey at almost 6 dollars. I went through the drive-thru, and waited for 10 minutes, there was no one in front of me. For them to bring me out a strawberry milkshake. I told them it was wrong, it was to be a frosted lemonade. Then a few minutes later they brought me a small regular lemonade, which was still wrong. Third time's a charm, right?! Then they brought out the frosted lemonade to my car. Messed up part was she tripped and part of the shake got on my car before she handed it through the windows. Do you think she bothered to give napkins to wipe it off the side of my car? Or even tell me? Nope. I definitely knew she got it on my car because I saw it come out cup. I understand they were tired and was about to close but, that was messed up. So much for just stopping for a cold beverage. read more

I love this location. Staff is usually super nice and attentive. They even walk around when they do not have a rush and ask if you need a refill or more condiments. Food is always hot and I normally don't have a problem. If I do, they fix it. They also have family nights, which we love. Their owner also sends out free food all the time in the app and I appreciate that! read more

Jonathan deserves a raise! He went above and beyond and showed extreme customer service. I'm not from here but passing through was worth stopping here! read more

3 out of 4 meals placed in the bag Ain't the first time I'm sure they fry to do a good job But you get a ticket place the items on the ticket in the bag Done read more

Order not complete did mobile drive thru pick up was missing entree called and spoke to what was supposed to be a manager 4;30ish 12/30/25 and he said he would reimbursed me on my app and didn't it was a 50$ order do better cfa might need more training for order baggers heartbroken cause I love cfa read more

Can you ever go wrong with Chick-fil-A? Their food is always the same, which is a good thing. Fresh and hot! My only complaint with this location is a little slower than most. My favorite is the eight piece regular nugget meal. Don't forget the Chick-fil-A sauce. It definitely takes it to the next level. My choice drink here is unsweet tea or diet Dr Pepper. Their tea is really good. Sometimes for lunch, I get the kids nuggets. Here's a secret hack. You can say you would like a cup or small cone of ice cream in place of the toy. Yes, please! I also upsize my tea. read more

Chick-fil-A - ows a car parked in front of a gas station - Fast Food Near Me - Whitestown, Indiana

Beautiful interior, but lacking good service. My husband and I both placed an order for pick up at the same time. Sitting here 5-7 minutes later without his food, nothing but red on the screen (not hitting suitable times). Food is good but not worth the wait. Go to Avon or another location. read more

Xaviour was incredibly rude and disrespectful I get if he had a bad day but I didn't deserve that at all! The fries was cold but the chicken was decent! read more

Nobody in drive thru, service sucked, forgot all sauces, food was cold, didn't even get a straw

Omg every time I go here they do a great job. Place is always clean. The food is great!!! Bathrooms are always clean too. Phenomenal service. The employees will stop by my table to ask if I need refills on my water whenever they have down time. Do not miss out on the kale. I bought a side of it to eat later as a snack las I had already eaten. I have been hesitant on buying it many times before because everyone frowns upon kale for some reason. I love it in my green juice so I thought I'd try it. OMG is all I can say it's sooo good. Even while feeling absolutely full I took just one bite to try it and I ate the whole thing. They give a good quantity of it too. No more fries for me kale only, read more

Extremely busy, run over by a hoard inside with a line nearly to the entry, I used the decently cleaned bathrooms before realizing I wouldn't have time to try waiting before my appointment but still took note of this established standard in fast food reminding me why people come here. A large appetizing menu that does all the kid friendly parent approved essentials, it's all chicken as you know. Sandwiches, chicken nuggets, I'm sure just as easy to eat here as elsewhere! Large clean spot too, staff looked like they were doing their best inside and outside. The one star substandard reflects their corporate policy of bragging about quality and flavors while using artificial flavors and colors in many menu items. There is absolutely no excuse for this backwards junk treatment of what is promoted as the best in fast food if not even better restaurants. I can't see the appeal with this mess of both high prices and degenerate ingredients. I personally avoid Chick-fil-A because of this unfortunate surprise. Despite their ideal breakfast foods, great rewards program, and near perfect app, I need more gluten and dairy free options that do not force more cash on the already overpriced unhealthy foods. read more

Stopped in this morning to get an 8-piece chicken nuggets for breakfast. Stood around for more than 30 minutes before asking about my order. I was told they had a large order but was making my food fresh. Finally, got my food and when I opened the box the nuggets were cold and half of them were chicken tenders that were torn in half. Extremely disappointed and will not return. I expect this stuff at other chicken restaurants but not at Chick Filet. read more

Chick-fil-A - Chicken tenders torn in 1/2 to be passed off as chicken nuggets. - Fast Food Near Me - Whitestown, Indiana

standardized to a level of excellent. I love the fresh squeezed lemonade. chicken sandwich is the best. fast food fast service

The food was SOOOO good!! The staff were very nice, no matter whether you were in the drive thru or not. And the inside is very nice from one other time I went inside. It's a nice quiet place and has a play place for very little kids. Will be returning!!! read more

Horrible! I ordered food and they didn't bring it out! I had to go back up 20 minutes later, and it was sitting there getting cold! Another experience I came to get a water, and they didn't bring it out at all! I was fed up so I just left. Horrible location, and I much rather the culvers in zionsville. Much better service. Will not be going back, and I do not recommend. read more

I am so done. I was waiting for 10 minutes in the chick fil a line. I just moved to Zionsville and this is not a good introduction! Once I waited I got my food (I only got one chicken sandwich with pickles on it nothing else I didn't get any other food) They gave me a spicy chicken sandwich. They didn't even remember my pickles. After that when I went back and politely told them that I got a spicy sandwich and showed them my food and showed the bag which said regular sandwich, they said "To bad man." This is a bunch of TEENAGERS working there. I will not be going here again. You don't deserve my business. I went to the other chickfila while this one was under construction and I liked it better. Thanks alot for nothing! read more

I'm really sad about how poorly this CFA has aged. When it opened, the food was always hot, fresh, and well portioned. Now it looks like this. There's about a 25% chance that the food is actually hot when I come here, but it's only the chicken sandwich. The fries are always soggy and barely there, and today was a great example of this, except this time it kind of shows they don't care :( The customer service is great 99% of the time, which is one of the reasons I keep coming back. read more

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Never had a problem ordering or getting my food here. The drive thru lines are usually long, but they have their system set up so it moves quickly. The food is good and hot. read more

The food was great but there was a plastic covering inside of my mac and cheese, tried to call and nobody answered about it after i threw away my bag. read more

Chick-fil-A - ows a bowl of food on a table - Fast Food Near Me - Whitestown, Indiana

I ordered around 515 pm through the drive thru on 5/17/2021 it was not busy. All 3 grilled chicken nugget counts were way off (like only half or so). Also a diet coke had a bag in it. Yes a bag inside the diet coke (barely any ice, barely any diet coke, and literally a bag). Yuck! I hope I don't get sick and I probably should call the board of health. Seriously how can that even happen. I called and complained to a "manager" and she apologized a bunch and said a "manager" would call me back. This place is the worst location. I have always shrugged it off because I love their food and it's usually not that wrong. But this time I thought everyone should know. read more

Chick-fil-A - Their nasty drinks! - Fast Food Near Me - Whitestown, Indiana

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What a great experience! I did my order on the app and finished placing my order as I had just parked in curb side pick up. In 8 minutes my order was brought to me. Many reasons why this was impressive but two reasons specifically. First I had a big order, 3 meals and 2 kids meals and it was all correct and plenty of sauce and napkins. Secondly it was sooo busy at the drive thru yet I got my order so quickly!!! Also the gentleman who brought out my food was so kind and friendly. Best experience! read more

Chick-fil-A - Cobb Salad with grilled chicken - Fast Food Near Me - Whitestown, Indiana

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It took 25 minutes to get 3 milkshakes. I don't really recommend. I watched a lot of other people get their food. I was in front of. I thought it was called a fast food not slow food. read more

If I could give zero stars I would. Slowest Chick-fil-a I've ever been at. Just went through the drive thru the dining area was closed and waiting 20 minutes to get 2 items read more

Zero stars, just as the (lack of) respect they demonstrate Certain customers. I have been to this location several times, and I do not know if it is the culture there or what but each time has been disappointing. Every time I approach the counter. Employees scatter like mice in bright lights. No lie, I have waited 5 minutes just to be acknowledged (with no cars in drive-through). The condescending attitudes when finally helped, does not help. This is the ONLY Chic Fil A I refuse to visit again read more

The macaroni and cheese is so good here. Wow! Loved the spicy chicken. Bun was perfect and the chicken was juicy,spicy, and crispy. I get why people love this place! read more

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I travel across the USA and this is hands down the worst Chick-fil-A I have ever been to. No toilet paper, no paper towels. An employee came in and I told her, she didn't care and when she came out didn't tell anyone about it and just started delivery food. I was second in line and it took forever to get order placed. Their was one cash register open at noon and this place wasn't o early busy. Cashier was a wreck and was not with it. She didn't even give the correct table info so they couldn't find where I was located. Asked for light ice and she filled the thing up. No manager to be found. Takes forever to get a drink refill yourself, they don't come around and ask. They don't have ketchup out where people can get them themselves. Place is filthy and disgusting. The drive thru girl with short pigtails giving bags of food is working her tail off! This place inside was maybe 20% full with dinners inside at NOON and it was still this horrible. Cannot recommend and I'm a huge Chick-fil-A fan! read more

I had lunch here while on my way to Frankfort, IN. The place was busy, but like usual it cranks out the customers. The food was good and the staff was friendly. Despite the place being so busy, the staff kept the tables clean. If you are passing through this part of Indiana then I advise that you stop by here for lunch or dinner. read more

I love chick fila and have been to many locations and have never sat in line longer that 8 minutes.... but this location yes the line was long i ordered a regular #1 large and 2 soicy chicken sandwiches. I felt so sorry for the girl who was on the register at the drive thru. My 2 spicy sandwiches were not ready and she apologized and said they would be up in a minute. I sat....she asked about them again....i waited. She apologized, she waited and asked again...what really irritated me was there was a lot of workers standing around one being the manager and all she did was stand there and talk to one of the otger coworkers as the girl asked about 5 times about my sandwiches as i sat in that drive thru for 20 minutes. I thought the manager who was short, long black hair coukd have stopped talking and help that poor girl get a rush on these sandwiches. read more

Chick-fil-A - They working... - Fast Food Near Me - Whitestown, Indiana

Chick-fil-A has never let me down and this brand new location lived up to my expectations. That being said, the only reason I didn't give a 5 star review is because I ordered an 8 piece nugget meal and was given the chicken strips instead. It was for my husband and he wasn't upset at all. I'm sure they're still working out the kinks so no love lost. I was in and out of the drive thru within 6 minutes on Friday at 6:00. Not bad for being new. Please be gracious and allow a longer than average wait time since this location opened less than 2 weeks ago. All of the employees were incredibly nice. I got my usual which is the grilled chicken wrap with avocado lime ranch dressing. It never disappoints. I look forward to coming back and checking out the inside. read more

First let me say that I love a chick-fil-A. So I was very excited when the one in Whitestown opened. We went Saturday a little after 2 pm and it was jammed. It was a long line and we waited at least 15 minutes in line to order. It looked like only 2 cash registers were open but there were at least 5 or 6 staff hanging out at the pick up area. It looks like they had all got off a work and were drinking eating and chatting away the entire time we were waiting. There were at least 3 staff members sitting at tables eating meals. Perhaps management needs to work on scheduling. I will say that once we ordered the food came out very quickly and was excellent. The place was also dirty- food all over the floor. As we were eating one person came by and half heartedly attempted to do some sweeping. I will be sticking with the Chik Fil A on 86th. That one is always fast efficient and clean no matter how busy the place is. read more

Once again they screwed up the order because the kids to busy taking to his buddy's and worst of all Fries taste like the made them yesterday! Worst Chick-fil-a I have been too and I travel weekly! read more

I was so excited to try the new location in Whitestown but was very disappointed. I ordered my food on the mobile app right after I parked the car, then headed in the store. I was first greeted by a custodian who was washing the windows of the inside doors. She told me to "open that one" and sprayed the cleaner all over the other door right as I walked through. Awkward. So we sat down at a table (and glanced at the insanely long line), then I scanned the table number with my phone. Great! Our food should be out in no time...I thought. I got a notification on my phone about 20 minutes later saying that our order was ready and then the order disappeared from my app's screen since it was processed and "delivered". We waited and waited. I got to the point when I was about to ask someone what had happened until I saw a server walking around the dining area SO confused. It literally says the table number on the receipt. And the table. It shouldn't be this hard. The entire time we were there I noticed these two servers making several laps around the restaurant before they were able to find the correct customers. They even asked a couple tables if they had received their food yet! There's a very clear and organized process each Chick-fil-A uses to deliver the correct orders to the correct tables and customers, but these servers were struggling hardcore. So I'm sure you could take a guess at this point, but what else could go wrong? We were not given any sauces even though we very clearly selected them for each meal on the app. So I went up to the counter and had no idea that I had just cut a family of 4 in line for drink refills. Whoops! I just needed sauce... and ketchup because apparently they don't stock that at the condiments stations at this location, ugh. Took about 3 minutes before I could ask a staff member for sauces (I felt really rude at this point). Finally made it back to the table and then our food was cold. This location is not representing the Chick-fil-A franchise well. I'm not planning on coming back for a few months once they get things more figured out. I would suggest avoiding it for now, especially if you're in a hurry. read more

Long lines, but freaky fast you won't be there for more than 15 minutes. Very polite customer service.

I love this CFA! It was a little slow when they first opened a few years back, but they're really fast now! We love their playground that opened back up in June and they do family nights once a month with free ice cream and face painting that's really fun. The staff is always friendly and in a goes above and beyond and the double lane drive through is really efficient. Curb side is always the best though!! read more

The Chick Fil A in Whitestown, IN is easy to go thru the drive up. The young staff members are always in a great mood to take your order all the way to pickup your order, no matter the the weather conditions. Food is fantastic for something quick. read more

When this place first opened the food was great. Even through the pandemic they killed it with food and customer service. It has been a while since I've came back to this Chickfila due to moving and it has gone so bad. My family and I are constantly getting our orders wrong and it's to the point non of us will be returning. I would rather drive to the one on Michigan road, which is way out of my way. Another reason I will not be returning and would give zero stars is due to how the employees ( mainly those on cashcart, who are outside on extremely hot and cold days taking orders) have been treated. Now I doubt this has happened a lot, but whoever is In charge of positioning people, telling them where to go, and rotating those positions, needs to do a hell of a better job. Today it's around 90 degrees and I pulled up to order and this poor girl looks so exhausted. And not like tired, like she's gonna pass out from heat exhaustion. She flushed, can't catch her breath, and holding herself up on the metal box they have as shelter. Which had no fan and she did not have water. Literally had to get two other employees to help the poor girl Inside. I didn't mind waiting a little longer to get my food cause they had to find a replacement. But no one should have to endure that, especially a kid. I know when I had a job as a kid it was so I had a little extra money so if I wanted to buy clothes or something I could, and also so I could save. But with what CFA pays these kids, it's not worth having to almost pass out from heat exhaustion. read more

They have always had great food! They have such nice workers and the service is incredible! The ambiance is just a good restaurant. I love this place!!! read more

Love the food and the friendly people. My favorites are the waffle fries and ice cream.

You'd think the line would be long but the are efficient and quick. Some of the best chicken I've ever had.

Food is always good...I mean, it's Chick-fil-A. But they never...and I mean NEVER get our order correct. We are always missing something. It really can't be THAT hard. Time to take our business elsewhere. Update: I was contacted by Josh, the Marketing Manager, regarding our issues with this location. Meal vouchers were offered. Hopefully they sort out their issues...because even if it's free, if they can't get the order correct 98% of the time, it's not worth the hassle. read more