I had no idea about this chain but it was highly recommended on my trip to Tucson, As a kid in So Cal, I ate El Pollo Loco at least once a week. There's a special place in my brain that gets very happy when I eat salsa, rice, beans, and flour tortillas. Eating our #6 10 piece dark meat meal hit the spot today. The chicken was tasty with that delicious garlic citrus goodness. The chicken is a little dry, but the flavor was good. Service was quick. I wish there were no styrofoam containers. Happy we stopped by the drive through today! read more

Employees apparently don't speak english! Screw up order and take no accountability. Manager doesn't speak English either. Sad!!!

This is the first time I've ever been so mad that I actually took the time to write a review. I brought a perfectly valid coupon and was told I could not use it because the manager said NO. No explanation whatsoever! Just NO. I will never eat here again and I'll tell everyone I know to avoid it also. read more

ChickeNuevo - Rejected Coupon - Mexican Near Me - Tucson, Arizona

The customer service was garbage I told the lady 10 times what I wanted and she still kept asking me what I wanted so I just drove off I'm not going to keep repeating myself numerous times read more

Good food' i have enjoyed the meals there for months now. We go there one day a week. Sometimes more.

The most godawful, overcooked poultry ever. Had it not been takeout and had not driven 15 minutes home, would have demanded a refund. The chicken fell into veritable sawdust upon cutting into to it. Straight to the trash. A disappointment, because this chain used to be good. DISGUSTING! read more

So amazing! The chicken was delicious. The burrito bowl was fantastic. Perfectly seasoned! We will back!

Every Wednesday, I go to Chicken Nuevo to get my chicken fix. I pull up to the drive-thru, order the Wednesday special, and receive my heavy box of chicken and sides from a friendly employee wearing a mask. Before I drove away from Chicken Nuevo on the Wednesday before Christmas, I was met with exceptional warmth by an employee who wished me a safe Christmas. Chicken Nuevo, as a whole, is friendly and reliable with delicious chicken. The food is made consistently well. Chicken Nuevo's chicken is never burnt or dry. Instead, the chicken is smoky and seasoned to perfection. The sides are also decent. Although the complimentary jalapeno is a bit too spicy for me, its grilled flavor is appreciated. Chicken Nuevo, unlike some of its competitors, never messes up my order. I can drive home confidently without checking the bag to avoid mishaps. Protip: come on Tuesdays and Wednesdays. On Tuesdays, you can get three free tacos if you order the three taco meal. On Wednesdays, you get a free half chicken if you order a whole chicken meal. Take advantage of these specials for a great value! Overall, Chicken Nuevo has been my go-to restaurant for awesome and consistent grilled chicken. read more

ChickeNuevo - Wed Special: Whole Chicken meal + Free 1/2 chicken - Mexican Near Me - Tucson, Arizona

ChickeNuevo is excellent ! The chicken is really good, fresh, and the sides except the corn which is awful, are quite good. The drive up or walk up are both easy and quick, staff is pleasant. A great option for an easy " real food" dinner read more

Fast, friendly service.... Succulent , flavorful chicken ... delicious sides.... Something for everyone.... best lunch I've had in a very long time. I will be back very soon. read more

Wow, this is good chicken. Deep garlic flavor. The pinto beans are great too. I would happily have this for dinner once a week. Skip the grocery store rotisserie chicken! read more

I got a burrito and a chicken salad. Not much flavor in either one but most importantly to note is that my kid found two small sharp bones in his red chili chicken burrito. Thank God he didn't choke. The bones found were sharp. read more

Today I came here for lunch wanting to try this type of food. I ordered the #4 Half chicken combo which came with 1 breast, 1 thigh, 1 leg, 1 wing, salsa, 3 tortillas, 2 sides, and a drink. I got the rice and refried beans with a Sierra Mist for my drink and flour for my tortillas. Everything was absolutely fantastic from the service to the food tasting hot and fresh to even the great prices. Can't believe I've lived here almost 4 years without coming here! I highly recommend this place to anyone and definitely believe they have better tasting chicken than El Pollo Loco. read more

ChickeNuevo - Outside logo - Mexican Near Me - Tucson, Arizona

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Atrocious Customer service and vibes. Ordered at this location once before and it was great however this second was just bad. Female at the counter just had an attitude problem. Had to argue a little bit to get my refund. I may not return to this location. Google doesn't allow multiple posts for the same location that's why I'm posting here. read more

The food is great. Definitely need the chicken soup for whatever illness strikes. Beans, chicken, tortillas always great too.

Warning: dishonest business. Owner Javier Garcia believes it's okay to charge customers in the drive thru a fee for using a card to pay without warning them, then charges their card anyway when they refuse to buy. Then when they return for a refund for the food they never took, he offers food instead of money, saying he had to throw away the food you refused to buy because of his shady business practices. Frankly, if his food is anything like his ethics, you're better off avoiding both. read more

This is how my order came, plus missing beansCold, soggy, watery... I had to fight for my refund! read more

DO NOT EAT HERE!!! I had stopped by on the way home to pick up dinner. When I got home I served the food and there was a hair in the chicken! I called them to see if what they could do for me. The lady on the phone told me to bring it back (with the hair) to see what they can do for me. I drove all the way back for just to have the cook argue with me and said it was impossible for that to happen. He was very disrespectful and rude. He refused to replace the chicken or give me a refund. I don't understand why they would have me drive back when they knew they would not replace the food or give me a refund. I left the food there and left with no refund or food. read more

Just used the drive-through for 1/2 chicken. Never been there before and woman taking order was helpful. Chicken was excellent and was nicely seasoned without too much salt. read more

On Wednesday we like to go there,it is called Wednesday special. Buy whole chicken and get half chicken free. Great grill chicken Best refried beans Fast service Place has outdoor seating Drive thou I have been to other places and their refried beans is really good! During fall time take seat outdoor but during summer time take out,kindly hot at that times. read more

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Never go here i'm serious. Their product is not fresh and their staff isn't very friendly. I heard them talking about how Santa wasn't real in front of my child. They ruined my child's holiday spirit. Their bathrooms are terrible. One time I had ordered chicken and me and my son got salmonella because it was raw. read more

This is by far the best grilled chicken in town!!!! Love everything but my favorite is the chicken tacos with consomé.

Quick drive-thru location (seating too, I think?) and good deals on chicken, spicy jalapenos, and macaroni sides, rice and beans, and they gave THREE tortillas for my $7 chicken meal with two pieces of chicken. Wow! Quite tasty and I like the value and protein. I'll be back. read more

ChickeNuevo - Two piece chicken with jalapeno, pinto beans and macaroni. - Mexican Near Me - Tucson, Arizona

I love there chicken. There salsa too. I would love it if there was one closer to my house but I'm also afraid of that happening because of what it would do to my waistline read more

drive thru @ina. $12 for a salad w/chicken. was the size of a breakfast bowl- served with mayonnaise dressing. soooo disappointing.

Muy mal servicio espere 30 minutos en el a drive thru para que tomaran mi orden no había ningún carro y todavía me dice la señora que tengo que esperar mas más porque llego gente enfrente !!!!! read more

You better check what you had ordered before driving home. They used to give you some flour tortillas with your order of chicken, beans & rice. Now they charge. If you want something separate they will charge you for the extra container. They used to have a sign that said ask if you would like a jalapeno, now they charge you $2.00 for just one. We ordered three separate plates of 5 Tacos and three sides of beans and one order of rice. When we got home we only had (3) 5 Tacos and 1 extra (small) beans, not three. The salad was supposed to be placed in a separate box which we were charged for, to allow the tacos to remain warm for our 45 minute drive home. Our other order was missing the rice. This is the 4th time that we have been disappointed and cheated out of what we paid. We spend approx $300.00 a month or more at this place. We have now chosen to seek out a different location. Maybe go to El Pollo Loco. Sad because they used to be so good, but have gotten so careless. When I pointed out that I would like the salad in a different container along with the Parmesan cheese and sour cream they said I would have to pay additionally, which I agreed, because I understand the costs of the extra containers. They charged me an extra $1.00 for the additional containers, but I saw the cook was angry and flinging his arms in the air. Got home and saw that the salad was all on top of the tacos making them super cold. No extra containers that I paid for, just all shoved in together. So don't make the cook angry!!! I will no longer go to this place. They are missing out on $3,600 a year of our business. I guess they don't care. I paid over $45.00 for three meals trying to impress my brother-in-law to convince him that this place was the bomb. He said he would rather go to another establishment after this experience. He is fond of Spanish rice which he didn't get and his tacos were smothered in cold salad. I never complain but this was the last straw. I feel like I was over-charged about $10.00. I can go to a restaurant and get full service for the price that they charge. I have met the owner a few times and he was a nice guy, I don't think he knows that his business is going down hill. I will certainly NOT recommend this place to any more of my friends, instead let them know that they have gotten really bad. Adios Chicken Nuevo!!! read more

TERRIBLE. I ate here and got food poisoning immediately . Seamed like the chicken had been sitting for a couple days because of how greasy and dark the meat was . The sides were bland and the customer service was beyond lackluster read more

Gotta come for the Wednesday special! $24 will get you a few meals which are moderately healthy (by fast food standards). The chicken, rice, salsa. Flour tortillas, and beans were all good. None of it blew me away, but for the price I was happy! read more

Delicious grilled chicken! Similar to the likes of Pollo Feliz only much closer to my house :) This is a great alternative to the fried chicken we have gotten on lazy Sundays when it's too much to travel over a mile from our house lol. I love that they grill their chicken outside on their patio so you can smell it driving up. Not being a fan of rice I always get the whole chicken combo with two sides of pinto beans, tortillas and 'salsa'. We are definite fans. read more

ChickeNuevo - Perfectly charred chicken, beans, tortillas - Mexican Near Me - Tucson, Arizona

Closet thing to our favorite joint in Rocky Point. Makes for a quick and easy dinner. Great tortillas!

This place is great and family friendly. Extremely affordable and the employees are clean and very polite! But most important the food is awesome! read more

ChickeNuevo - Mexican Near Me - Tucson, Arizona

fever dream of a fast food restaurant, you ever go about your day and be like "damn I need some rotisserie style chicken, refried beans, guacamole and maybe some macaroni salad" well peeps this is the one stop shop, place is NOICE read more

BUYER BEWARE!!!! Do not spend your money here!!! I got charged twice! Over 40 dollars charged on my card for no reason. RUDE CUSTOMER SERVICE from manager Sophia. I went through the drive through with my family ordered a couple items and some drinks. Customer service was very rude from beginning ,was rushed. I was told the total of 42 dollars and change gave them my card. I asked for a itemized receipt because they didn't give me one they acted like it was the biggest inconvenience. I left and realized they charged me double two different amounts not even double of the same amount which was VERY shady to me. I went back to talk to them and ask them what's going on ,I've worked in the customer service food industry for over 10 years so I understand sometimes mistakes are made over charges voids etc. I would of totally been okay if they admitted it was a mistake and cleared things up for me , But instead the manager Sophia gave me attitude and said she has no idea why the second charge was on there that she didn't charge it twice. She was EXTREMELY RUDE and acted shady and to top it off she said if you give me your bank information I can call your bank for you yeah right lady!!! Like I'm going to give you my bank information crazy!!! I had to go to my bank to report fraud because she refused to give me any help or reassurance that it was a mistake that would be fixed.ILL NEVER SPEND MY HARD EARNED MONEY HERE AGAIN!!!!!!! read more

I ordered the chicken tacos after reading the reviews and seeing the pictures, it looked delicious. The chicken tacos were dry, no flavor at all, it was like eating a cardboard box, I was so disappointed. Worst chicken tacos in all of Tucson! read more

Food is so good! Best refried beans I've ever had, great price too and you get a lot of food, I will definitely be back!

Best chicken in town. It's amazing so few people know about this place. We eat it for lunch at least twice a week. It's addictive! Order the grilled chicken! read more

Drive thru chicken heaven! Our family cannot believe how tasty the chicken and refried beans are . Non industrial tortillas to wrap it all up ; soups , churros and more. An easy fix for forgotten to have something out for dinner! We do it more often than I care to admit. read more

Okay, so to be honest I was a bit frightened by Chicken Nuevo. I'm not a fan of fast food in general, and a place with drive thru and three cement tables outside as dinning options didn't inspire confidence. They changed my mind. For a tiny amount of money, I had delicious, fresh perfectly grilled chicken (crispy skin but not burned) cooked though, but moist. Refried beans were yummy. Soft tacos nice! Will be visiting again:) read more

ChickeNuevo - Mexican Near Me - Tucson, Arizona

Ordered from this resturaunt via Uber Eats. The resturaunt neglected to send half of my order. I contacted the returaunt and explained the issue. The lady who answered the phone took my number and said she would investigate and call me back immediately. I did not receive a call back. Not the way to conduct business. The food I received was good, but not good enough to overlook shady business practices. read more