Well that sucked. Came in at 9:40 - yes I understand they close at 10:0 - but it was my birthday. We get there and were greeted at the door by a staff member asking if it's to-go, we said we just wanted to sit and eat but will order immediately, eat fast, and leave fast. He said okay we just have bar seating. Which was fine by us. Then all of a sudden said I'm sorry we actually can't help you so we left. Totally shitty end of a birthday. So thanks Chilis for that. read more

Ángel was such a great bartender!! Come to the bar to get angel to serve you! It was a busy day and he was so attentive!! It was Veterans Day and he didn't leave anyone unattended. The wait was long but again it was a holiday. The wait for a table was about 30-45 minutes since it was a holiday. The food was brought out in a good time. They have a bunch of tv's all over the bar area with good sound. Parking is shared with dollar tree and Ross so it can be busy. If you have the app you receive free chips and salsa or drink read more

A triple dipper never disappoints, love to grab a lemon drop martini and sit by the bar, my only complaint is the service gets slow and it's a consistent issue, but the servers are none the less always kind and helpful. Just check up on tables a bit more frequently! A solid 4 for me read more

Our server Ashley was really nice:) the food was good as always and we had awesome time

All-in-all OK. Our server was great. Took care of business but did not hover. The salad, quesadilla explosion, was OK/Meh. Too much topping and very little greens. The ratio needs to at least match. Soup - once again too much tortilla strips and cheese and very little soup, maybe they were running short on soup?? Really couldn't taste the soup. Crispy chicken sandwich with the "3 for me" was quite dry. Once again, server was great, but the food is just meh. read more

Bartenders are friendly. Good happy hour specials on beer. Good neighborhood vibe. People are regulars and nice. Will be back again.

It's Chili's, you get what you pay for. 3 for me honestly the best deal here and $5 margs. Its cheap and easy eats.

This place charged an entertainment fee which I thought was bullcrap. The tortilla chips are extremely thin now. I feel like the 3 for me deal was a trap. 2.99 entertainment fee is ridiculous!!! read more

This is for a take out review. Again it's hard to rate restaurants during these times but this is an honest review and it was more like 2.5 stars due to the service. I ordered online thru the App. We get the 3 for $10 specials which is hard to beat. I specify the time and drive a little early. I feel bad as they only gave a few people in the outdoor dining. This was last week while it was still allowed. I'm the only one is the designated take out area. I call in as soon as my time came up. They said they will bring out my order as soon as it was ready. 10 mins go by and people getting here after me are getting their orders before me. An employee came out and said they were very busy and my order will be out soon. There was only two people in the dine out area and 3 cars pulled up after me so it wasn't that busy. Nearly 30 mins after I arrive my food comes out. I think they forget my order and fired it up when I called to pick it up. The food itself wasn't bad and as expected for Chili's. We got the honey chipotle chicken crispers and they were good and fresh. The salad was ok. We like the service better on the Otay location but since this is near my house we like to come here instead. Hopefully next time this service will be better. read more

Great service today with our bartender Angel! He was super attentive, friendly, and made our experience even better! Side note- happy hour no longer includes food, just drinks. read more

Despite the food NOT being good! ASHLEY was amazing full of energy and very attentive despite how busy the night was.

It's no just this restaurant. It's the Chilis website. They require You give email address and consent to advertisement/ marketing material to your cell phone or email before you can place an order online. read more

Chili's - Why must customers consent to advertisement to order? Bad business practice ! - Tex-Mex Near Me - Chula Vista, California

See all

My favorite chillis! Service is always amazing and the food is consistent. I've been to a few other Chillis where the triple dipper quality isnt the best. It's a bit of a drive from my house but it's worth the drive! read more

i found hairs in my food! :( i'm sick and i wanted something to eat , an actual meal and literally first bite ... straight hair in my queso chicken. and i got the wrong drink , i refunded through doordash so i don't really care anymore but what kinda pisses me off is when i called some lady said she'll get the manager then i waited like 1 min then the call gets ended on me. i called 2 more times and they kept ending the call on me ??? lmao just want them to know their Quality control is not good at all. read more

Ordered steak medium well as always and it was bleeding so much it got on my sides. I ended up having to cook the steak myself and when i was done i was so disgusted i couldn't even eat it. read more

See all

I came here last night around 10:10pm. We had a party of 3 adults and 6 kids. Even though we had a large group we were fully aware that the restaurant closed at 11pm and were willing to leave before then as to not inconvenience the staff. The server sat us down at two tables but before we even got the chance to order the manager came out and told us we had to leave. I asked her why since the restaurant was still open and we would leave before they shut down for the night but she repeatedly told us they wouldn't serve us even though we had already been seated and everything. At this point she had spent so much time arguing with me that if she had just taken our orders and served us food instead we would have already been gone without the huge hassle. To add even more insult to the experience, when I told the manager I would be leaving a bad review to warn others about my experience and asked for her name, she REFUSED to tell me, probably because she doesn't want to be held accountable. Completely unprofessional behavior from this establishment, I guess they just don't want families spending their money here. I went to Applebees instead and they treated us much better. read more

I love chilis but now I'm traumatized. Unsanitary and disgusting. To whoever this hair belongs to - PUT YOUR HAIR UP. read more

Chili's - Lovely light brown hair that I pulled right out of my mouth! - Tex-Mex Near Me - Chula Vista, California

The service at the bar was proficient and quickly done. I have been coming here for sometime and usually frequent the bar area. All these bar tenders deserve more appreciation and particularly shout out to a few like Angelo, angel, Erik read more

First of all-- don't believe the 2.9 average rating on this Chili's. We've been here three times and everything has been outstanding every time! The 3 for Me deal is a ridiculously great deal! For the price of a McD's meal you get more food, a comfortable place to sit and great service. The most recent visit in early November 2025 was a VERY busy Sunday... yet after only a 10 minute wait we were seated and served extremely quickly. Everything we asked for such as extra napkins were delivered in two or three minutes. The server did not forget anything we wanted. Our server was fantastic but other employees were prompt and friendly too. Remember it was super busy. The food was delicious, great burgers, LOTS of fries-- good soup. I'm tempted to visit another Chili's just to see if this location has extra great management or if all Chili's have become outstanding... it's a joy to see a great place and to recommend them to others! read more

Chilis.... What's not to like. Usually a pretty solid go to as far as chain restaurants. A good weekday outing for the family that won't break the bank. Your not expecting culinary award winning food but hot and well prepared food.. right? 07/30/24 at 7 pm after a long work shift I place an order for curbside pick up. Placed it online for 48 party platter wings, triple dipper's appetizer, a 3 for me smash burger and extra chips and salsa. Well let me start by saying the gal who helped me was hard working and very professional and the chips and salsa were excellent.... those are the high lights. Food was awful, cold, soggy and thrown together. My wings were suppose to be bone in and I got boneless, hamburger literally looked like it was run over by a truck. Apps cold and soggy. My bill over $100.00 bucks for really bad food. Now remember I'm not looking for 5 star ...just hot and well prepared food. Was it an off day? Too busy? Not sure? I'm leaving 2 stars only because of how helpful the staff was. Really disappointing and a waste of money. read more

Surprisingly this is a good place with good service and good food. Had the Fajitas, and our other lunch guests had the sirloin steak which was yummy, and also the chicken tenders. All delicious and served quickly. read more

Okay so 03/25/2022 I had Jose & though something had seemed to happen that could have potentially ruined his night, he actually was a really amazing server and was truly attentive. I hope you see this cause you were good server and I pray that whatever it was didn't ruin your evening. Cade the food runner you always are sharp and on point, love your energy man & it's always a great pleasure to see you! Mitchell the Manager on duty you always have such amazing and great energy seriously & you as well are always on point and such a pleasure. Okay so came back 03/26/2022 and we had the pleasure of having SOHPIE, and yaaaa girl was a pleasure and a huge joy!!! Let me tell y'all she was representing for the women cause she gave amazing service from beginning to end!! Fernando our food runner, it's always a pleasure to see you because your energy is always on point, you have yet to disappoint! Thank you so much because you are always a joy as well. As always it's a pleasure to be here because this is the spot and look forward to our next visit. Me and my girls will definitely be back. read more

Chili's - We never end the night with dessert but here we are ending it right. - Tex-Mex Near Me - Chula Vista, California

I'm leaving a review simply because of our amazing waiter Makayla! She was honestly the BEST. Despite how busy it was she managed to make us feel like we were the only people in the restaurant! My respects to her positive attitude and attention to detail! She honestly deserves a raise! On another note the bathrooms were the nastiest I've ever witnessed them. They were utterly disgusting. You couldn't walk without getting toilet paper stuck on your shoes. Whoever is in charge of bathroom duty is obviously dropping the ball! read more

Since Chili's finished their renovations I actually am much happier with the ambiance. I don't go for dinner but I do love the lunch specials during the week. The service has gotten better as well in the afternoon. read more

This is the second time I have eaten there ordered a steak and had to send it back three times because it was either under or over cooked each time. The service is good in most cases but they need to take a little bit more time and cook the food properly. What amazed me about the service was certain services would spend more time watching the sporting events on TV rather than take care of the customers. Seemed clean. read more

I tend to frequent Chili's as sometimes the consistency of flavors a chain restaurant can provide is the move. This was my first steak from this venue and I have to say I was impressed. I said medium and please season it well, they understood the assignment. My steak was prepared perfectly, there was great flavor on the asparagus and my margarita was also good. The only point at which I wasn't thrilled with everything was when attempting to close out and get a box. It took a MINUTE to get my servers attention so I could get a box and close out. In their defense tho I feel like despite that they didn't appear busy on the floor, you never know what's going on behind the scenes. If that's the only issue it's no biggie. read more

Chili's - Classic Ribeye* - Tex-Mex Near Me - Chula Vista, California

Food was delicious, but what made our dinner more pleasant was our waitress Grace. She did an extraordinary job, very attentive, she kept checking on us, and made sure we had everything we needed. The manager Yadira was also very sweet, and came to check on us to see how we were doing. I highly recommend this place. The prices are very affordable and their kids menu is a just what kids love to eat. They also make it fun on birthdays by the waiters getting together and singing happy birthday. read more

Curb side is wack!! I hope the manager who's running the back reads this! I get a text at 4:05 pm that my order is ready for pick up! I check in at 4:15 pm and check out the time!! I had to walk in to pick up my food! Defeats the purpose of curb side pick up! So I ask the person working inside if she ever got my notification cuz I was waiting out there and silence!!! She ignored me! The only answer I got was.... I put the straws in your bag! Unprofessional!!! read more

Chili's - I waited 30 minutes curb side with no food! I had to pick up the food myself! Unprofessional - Tex-Mex Near Me - Chula Vista, California

BEWARE OF MITCHELL. After months of coming here with my best friend, and seeing our favorite waiters Cade and Jose, we will not be returning. The most recent experience involved the general manager, Mitchell. My food had come out cold twice, and I made the mistake of thanking him for fixing it. I did not know this thanks would invite this man to harass my best friend. He comped our meals, and made it seem like he was doing it out of holiday spirit, when in reality, he was using this ability to get my friend's number. He asked for her number, and feeling pressured, she gave it to him. Days later, she expresses her need for space, and he does not take the rejection well. He continued to push for more communication, and expressed his attraction multiple times. After 2 more separate attempts at communication, I reached out to Chili's on instagram and escalated the situation. Chili's gave me a gift card and assured me he had been spoken too, but I want everyone to be aware of what the general manager had been up too, and encourage others to come forward if they have had a similar experience. read more

I'm sad that I'm giving this place a two stars Chili's is known as one of those restaurants that is consistent. Doesn't really miss too bad and gets a bad rap. I can't deny it. The lunch specials here are good and the three for 10 meal is amazing cheaper than most fast food restaurants nowadays Today I went for lunch. I ordered a lunch special chicken sandwich with fries and extra pickles when my food arrived, there was a long strand of black hair on my fries. I was hesitant to say something. I was ready to just pick the hair off, but thought I would let my waitress know. Sidenote our service was great today. No complaints whatsoever on our waitress, however, when I told my server that there was a hair in my food, she simply said let me take it back and make you another one. When the food was brought out, there was the chicken sandwich small pile of fries and a cup of extra pickles, just like I asked when the food was brought back no more than five minutes later there was no cup of pickles, but they were just added on the sandwich and the fries just seemed like they were shuffled around in my opinion. I think the hair was just picked off and the fries are shuffled. There may be a couple more were added. My son and my sister had a good experience. I have no complaints about the food. this is not the first time we have had hair in our food though maybe management needs to speak to the cooking stuff about hairnets or see what's going on back there will I come back to Chili's yes and my bad mouthing this establishment no just wanting management to know what's going on read more

I prefer this chilis over the other CV location. The connectivity works perfect and a lot better service. There's definitely a lot more staff here it feels. The bar area seems to me that also is more spacious. read more

Chili's - Tex-Mex Near Me - Chula Vista, California

Dining here was an epic disappointment the last month when I came here with a small group. Arrived little after 7, got seated almost an hour later even though we were told a wait of about half an hour. The reason was that, people with online reservations started to show up all of a sudden. Well, we ordered the same menu item in order to save time. The first burger came about 20 minutes later. The other burgers came after 20 minutes of the first one, (after reminding the server). About food? ambiance? service ? I've no words since I was left dumbfounded by the staff. read more

Food was great, service was excellent! Awesome atmosphere tonight! As usual, I will be coming back!!

Food was good but the service was even better. Totally going back with friends and family.

Been coming to Chilis since I was little ! Diego was our sever on 11/5/2024 around 7ish & he was one of the nicest servers I have met . He was in the zone & always checked up on us . Going to ask if we can be seated in his area more often . Thank you Diego ! read more

If you're the manager of this place, please get competent people at the bar. On Friday during happy hour, the Asian gentleman with glasses and his long hair up in a bun had no idea how to make a mixed drink because mine tasted bad. I ordered beer after he took over. He didn't even know how to get the game I wanted on the tv. Later, another dude came (a hilarious and outspoken dodger fan) and he did a great job! He even got the game on tv even though he was hustling and busy as hell picking up the slack for his partner. But boy ... you gotta get our first friend away from the bar or train him right. read more

I really like Chili's and in particular, the Paseo Del Rey location in Chula Vista. I go quite often, generally at least once a week. The server that takes care of me most frequently is Angel and he's great. He always gets my order exactly as requested, he's friendly, accommodating and checks back with me often to see if anything else is needed. There are two other servers, two pretty young women whose names (Anissa? might be one of them) I'm not sure of that are also quite nice. I pretty much order the same thing every time; see photos, and I'm always happy with the food. The only reason I took off a star is because they could be a bit more conscientious about making sure the tables are thoroughly cleaned/cleared between each party. Thank you Chili's for being so good to me, I truly appreciate it! read more

Chili's - Tex-Mex Near Me - Chula Vista, California

See all

I had given up on Chili's but along comes a breath of fresh air in the form of a young lady named Erica. Erica is a bartender. She is fast efficient, friendly, pleasant, and funny. I like to eat at the bar and watch sports. She was new to my wife and I and found her very pleasant. Difficult to find young people without attitudes. This is coming from an old timer who grew up in a different era. But any way, Chili's the good is good the service is good, the atmosphere is good and Erica is the best. Come by and meet her stay to eat drink and be merry. read more

This was my first time at Chili's and I was pleasantly surprised by how great the customer service was! Anyone who passed by our table greeted us and asked if we needed anything. Eye contact was made and smiles never missing. Our food came quickly and was fresh. Our server was patient and super attentive. I can't wait to go back! The menu had a wide selection of choices. I changed my mind about four times before I finally made a decision. The restaurant was clean and I'm glad there were no sticky floors or tables. If you're looking for a smooth dining in experience, I recommend giving this location a look-see! read more

See all

I love chilis! Their happy hour is top notch. Diana was a great server and very friendly to us. . I had a bad experience at the one on fletcher parkway in la mesa but this was a great experience. I get the well drinks, Texas cheese fries, and boneless buffalo wings, absolutely delicious. I will obviously be back. Chilis is the best! read more