Besides a few good laughs between my sister and I about the horrible meal/service I recieved at this Chilies, I was really turned off about the whole experience. Food: I had the Chicken Fajitas. When the server brought out the pan I was taken back at how hot and unprepared the whole meal was. I joked with my sister while I was literally stiring the food while it was still cooking. I was doing so for not for a minute, but somewhere between 3-5! I couldn't believe it! It was a decent meal but in a way I felt that I deserved a discount for partcipating in the cooking process!! Service: The waiter was very poor blaming staff for his performance. We had huge gaps with no service and he appeared very annoyed and unhappy working there. I would definitly not waste my time or cash at this place. read more

i am to the point where i think I'm just not gonna eat here anymore. service has gone down hill, food has gone down hill and management doesn't seem to care. 3 resent events that stand out in my mind are- my sons mac and cheese still having a piece of the plastic boiling wrapper in it. thank god we saw it half way through. it was covered in cheese and he wouldn't have seen it, can we say CHOKING hazard. i notified the manager and her insincere apology was a joke. do you not understand my child could have just choked! that is not something to be taken lightly. they didn't even offer to comp us it. other event, my son spilling my water all over and servers just walking by and we frantically tried to clean it w/ 2 napkins. and an older one that i have still yet to forget. back when they have the potato soup that i used to crave and i also ordered the buffalo salad. i got a order of it from the take out. i was so upset to get home and see they hadn't put any toppings on the soup or the salad. the food was awful. what is a salad that you pay way to much money for that is just chicken, lettuce and dressing? i called them so upset expecting my order to be comped and they said there wasn't a manager there but they would take my number and have them call me. well, i never received any calls back. man, the more i write this and remember all the frustrations i have had here, i really don't think I'm going back. i think the reason why i have continued is the connivance of it. read more

This place ALWAYS screws up my ToGo orders. Always. So, if you order an order to go...check it before you leave or you will be disappointed. Aside from that... This is your typical casual dinner experience. Decent food, cold beer. read more

Service was good, staff was friendly and attentive but the food was just ok. Seems like the portions have gotten smaller and the prices have gone up. read more

The service received at this restraint was subpar. Took longer than it should have for basic things like soft drink refills and we hardly saw our waitress once our food was received. We had to ask other passing waitresses for assistance for refills, and a to-go box. After paying part of the bill with a gift card and the rest cash some young kid came running up yelling about not paying our bill when we left cash in the waitresses hand and she walked off. Entirely unprofessional. It should be noted that the place was nearly dead as the visit was not during the peak hours. Consider another location if you're looking for quality service and/or a different restaurant as a whole. read more

This place is hit or miss. That goes for all Chili's. But I'm 99% sure it was THIS Chili's that put RAW BACON on my black bean (vegetarian) burger. Thank God I lifted up the bun to put ketchup on or else I wouldn't have discovered it! I don't know if it was a mistake or a prank, but it wasn't funny. That aside, the black bean burger ain't half bad. And I love their molten chocolate cake. That stuff is the bomb! Margaritas and other specialty drinks ain't bad. But I can't give any place that served me raw bacon with a vegetarian meal more than two stars. read more

Waited to long just to get cold food and then walked out to find another place to eat. NOT Good

Ordered chips and queso for pick up. My hubby picked it up and brought it home. They literally gave us maybe half a cup of queso.

When I sat down today I was told they no longer offer WiFi. I mean, the cost must just be outrageous to provide what almost every other establishment will provide to its customers. Guess I'll have to find a new place to eat and work. It's too bad because I come here regularly and have gotten good food and good service. read more

I ordered a salad from Chilies thru Door Dash. It was a great salad with lots of lettuce, fruit and chicken. I paid extra for avacado which was NOT included. I was very disappointed and a little angry that I paid extra and did not receive the item I paid for. There is no recourse when you use Door-Dash . read more

When I lived in Livermore I used to frequent this location often. I was in the area yesterday and decided to drop in for a bite to eat. I remember this place usually being pretty busy, even on week nights. So I was surprised to see the place pretty much empty. What surprised me even more, was the slow service that came with the empty restaurant. Took over an hour to get my food. We had a party of 5, everyones food came out correct with no issues, hence the 2 stars, but EVERYONE'S food was cold! I mean come on now, there was like 5 parties in the entire restaurant, very SLOW service and COLD food is just unacceptable in any situation, but even worse when its that slow. Just goes to show that they don't really care much on customer service or quality of there product. read more

The food is nothing special, typical chain restaurant fare. Our server today, Fidel, was hands down one of the best in any restaurant around. Very personable, very attentive without being over bearing, overall made 2 star food into a 4 star rating. read more

So, I love going to Chilis, if I dont want to cook dinner and just want to hang out. This Chili's is by far the worst one ever. I chose three things off the menu and they didnt have any of it left, so ended up getting a Old Timer Burger which was cold and soggy. The fries were stiff, and the waitress was no where to be seen. This place has got to clean up its act. read more

We go here ALL the time and always have a good experience. The staff is great, the food is great. We never have to wait for our food or the bill. For a chain you can't go wrong with this place! read more

Great experience at this Chilis. Thank you Ron for being so friendly and quick with your service.

I might not normally rate this place this high just cause its only chilis. Food is decent as it should be., But the they have these things at your table now where you can play game, order drinks and no more waiting for the waiter to come give you your tab just pay right there it has your order and total and add tio always add tip dont be cheap. read more

I came here with my mother taking her out to dinner. Paid almost 90 dollars for burnt tasteless food. Preferred steak and ribs. Took about an hour for my order to come out just for my steak to be tough and dry ! The ribs were worse! Tasteless and burnt! No mean on the bone whatsoever! The appetizer was alright. Had a trainee server who was nice but didn't check up on us at all. Had to ask for my water to be refilled constantly. Every time I come in my food is always burned or flavorless! I don't think I'll be back. Poor quality read more

Decent food decent service all in all the place was not the best but not the worst would u come back to this place? Maybe but the thing I enjoyd the most is the chili read more

Chili's - My lunch burger from the lunch menu - Tex-Mex Near Me - Livermore, California

Management here has forgot the meaning of service, kiosk at tables, lack of servers, will not be back

This is the second time in two weeks my family and I have eaten at chili's and had very very slow service. So slow that by time the food does come you just want to leave. The food is consistent chili's food no complaints there. Unfortunately the food isn't so great that I can ignore the poor service so I won't be eating there for some time. read more

Mike is the best!!!!! Hands down. Food is usually just ok but mike makes the experience amazing everytime. Went on Christmas Eve and he was dressed as the grinch... great job mike we love you. read more

Chicken crispers, chicken crispers. I love me some chicken crispers! The past few times I've come here, I've ordered the triple dipper appetizer thingie, where you can choose 3 appetizers. Kind of like a sampler platter. I'll order the chicken crispers, potato skins and boneless buffalo wings. All are very yummy. And for $10 or whatever the price is, you get a decent amount on your plate. I always end up taking some home. The service is fine. We're usually seated right away and our server pays attention to us and gets us what we need. Nothing special. I did use the restroom on my last visit and my stall didn't have any toilet paper, which is why I knocked off a star. read more

We absolutely love this place for 2 reasons. One, it's kid friendly, and two, our server for our most recent 3 trips has been Michael, who is just about the best server ever. We eat out frequently, but I can not sing this guy's praises enough. He is the reason we return. He is so on the ball, our drinks are never empty, he always bring extra napkins if the kids are with us, and he's obviously a hard worker. He takes the time to relate on a more personal level, sharing stories about his babies, and it's just an all around pleasant experience when he is our server. In the past we've had good service with others as well, but Michael just makes our meal! read more

This is the second time I have been there n the second time I have been so impressed with the service. We had 12 last time n 8 this time. Historically large party service sucks, I've found. Not here, it's EXCEPTIONAL both times. Last time I tipped 28% n called back n tipped another $20 later that night. They r sweet sharp n on the ball. Tdays service was that way AGAIN!! Plus the food is always great, it's Chili's who doesn't love Chili's!!! Fast hot fresh n yummy, thanks Chili's!!!! read more

Chili's - Tex-Mex Near Me - Livermore, California

I'm a long time Livermore resident. For some reason I have always went to Applebee and not Chili's. On my last two dinner outings I decided to go to Chili's instead. I was very pleasantly surprised by my visits. Service was very attentive, food was tasty and the atmosphere was good. The wait to be seated and to get the food out was a little slow but the waiters I had more then made up for the difference. They made sure we were ok, kept the drinks full, and checked in on use to let us know the food was on its way and they hadn't forgot about us. read more

Dinner tonight - it was busy but started thinning out by the time we got our table. Very slow, server was never around, food came out and the empty chips/queso wasn't removed, we'd asked for an extra plate to split a salad but that didn't come out and also for side ranch which did not show up either. Tried to find the server - ended up asking another server where our server was. She came out, reminded her of what we were to get, she brings out two little containers of ranch on a tiny plate and walked away - no salad plate. Chased her down again and finally we got the plate. Time frame - everyone's food was up, halfway through eating before that salad plate ever arrived. She did not check back on us to see how things were, if we needed anything. Our bill, for seven people, was not cheap. Not happy to have this type of experience with that type of expense. Not so sure we'll be back ever. read more

I had an amazing Birthday lunch thanks to Mike our sever and Samantha the Manager! Both individuals made our meals special and our party agreed that this is the best Chili's in the area. We will definitely be telling others to come here. Thanks so much!!!! read more

The true definition of three stars,food just ok, service just ok , atmosphere just ok. Nothing special , typical large chain resturant .

I like Chili's! Especially the Buffalo wing salad with wasabi dressing.

Chilli's is one of those "satisfaction guaranteed" type of places. The food is...American...meaning, fried, cheap corn fed beef, etc, etc, but tasty none the less. read more

DO NOT EAT HERE . . . if you want a great place to have a drink & watch the game this is it. Good service, cheap happy hour drink specials. We stopped in to watch the Clemson/Ohio St game, nice friendly crowd. Free chips & salsa!!! read more

This review is specifically for the ToGo at Chili's Livermore. They have never gotten my order right and I have repeatedly ordered from them because my kids like the food. Whether it's the missing fries, the non-existent cheese or the ketchup and mustard when I ordered plain it's beyond unacceptable. Happened again tonight ( no rice or beans on 2 orders ) and ya go back and all you get is a hollow apology...and cold food when I arrive home after the 2nd run back there for those rice and beans. I usually go through each container while I'm there ( because I ALWAYS have this problem ) but sent someone for me tonight and that's what I get...painful! read more

Bleh! Worst hamburger ever. On par with McDonald's, in my opinion. Reality wanted a good burger. I don't know why I thought chili's could deliver. It was tasteless, and dry, and the patty had probably been sitting there all night under the warmer. Won't be going back. read more

I'm usually not a big fan of chain restraunts but I like this place. I get the black bean burger with sauteed mushrooms and swiss cheese. Their fries are the best. It's affordable. The only this I don't is their cocktails. It's not that hard to make a Margarita. read more

You can't beat Chili's for the value. The $6,$7,$8 lunch specials are the best deal in town (so to speak). The food is good and the service is friendly and usually efficient. They're good about resolving issues as well. read more

Came here for my sOnS 12th birthday and our awesome server Jake made sure we were taken care of.. Good was quick and fresh.. Glad we came here for our sins birthday dinner.. Thank you Jake and the rest of this crew and we will be back for more dinners... Keep up the good job Jake! read more

Chili's in Livermore? Ok, not that quaint but a great place for the family. First about service: Probably the best I've seen in this town. Staff very attentive. I'd have to say I believe they love what they do. Walked in and hostess seated us immediately (after first visiting the table and child proffing it with high chairs, moving stuff out of way of grabby hands, etc.) Our waiter anticiipated every need before it arose. Extra napkins since we have 2 under the age of 2? He had them at our table within 30 secs of sitting down without being asked. Appetizer is going to take a few mins longe than expected, so Waiter brings crackers for babies, again without being asked. Do you have kids? This is royal treatment for parents! Hot plates, glasses, you name it, all placed strategically out of the way of little hands. Food: Not mexican, not american, it's Chili's. wouldn't say it's genius, but its your average "good". Had the cajun steak that could have come from Appleby's, Red Robin or some other strip mall restaurant....however: Food plus atmosphere plus service make it an overall great value. Do you want to have a dinner with the family sans cooking and sans the stress? For that, Chili's in Livermore rocks our world! read more

This Chili's is close to my office and has been in the regular rotation for lunch with co-workers for years. Over the past month, however, there has been a noticeable decline in the quality of food. It is just one step above fast food and over priced for that standard. Today, for example, I ordered chicken nachos. I am more impressed with what I could have gotten at Taco Bell! They were served lukewarm, with burnt cheese, and no chicken. I passed on adding guacamole after seeing it go by on another plate, looking grey. I would be hard pressed to say the food was mediocre. Another hard decision would be to go back again for lunch, if it hadn't been for our server, Andrea. Her great customer service, and concern for our dining experience will sway me to give it another chance. read more

Little packed on football Sunday. Get there early...before the games..if you want a seat in the bar area. The food in my opinion has taken a big dive. This chili's used to be my go to place for fajitas but the meat has turned questionable to say the least. I also used to enjoy the sirloin but the last couple of times it was the same exact cut of questionable meat as the crappy fajitas. I used to go there weekly, then monthly, now I don't know if I will return. read more

Okay service and okay food. I have had better in big cities. But its cheap and its decent.