I love Chili's our spot is awesome! Great service and ambiance. The food is great! We were on vacation in Florida one year and went to the Chili's in or near Orlando. I felt at home. Just like eating at home. They always have absolutely delicious food and generous portions. Schertz/Cibolo is very lucky to finally having our own restaurant. We have been going to the restaurant since it opened! read more

It was busy ... Veteran's Day! My husband(the veteran) came for his free meal... Thank you, Chili's!! We were seated quickly and took orders quickly. Our drinks were prompt and our waitstaff was friendly. Food was tasty & hot. Our server was attentive & super helpful. read more

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Did a to go order. We should have double checked the order, but they left off all of our sides. We tried to call in but the male who answered around 730 was of no assistance. He literally said "Sir I cannot find your order in the system.". We tried to leave feed back on the site and that was not working either. Now we're left with having to leave reviews and dispute the transaction with bank, as we have done our due diligence. read more

My husband and I have became regulars at the Chilis bar. We enjoyed their monthly flavors margaritas the last few months. The chips and salsa are delicious. Our go to order is usually the 3 for me or the steak with loaded mash and broccoli. I do like the Cajun pasta with shrimp. The service is always quick and easy. It gets busy in the family room so we always opt to eat at the bar. We meet friendly regulars at the bar which is nice. The gentleman bartender Justin. Does a great job staying hospitable and he remembers my order. Thanks read more

This was my first time at a Chili's in a very long time, just never really on my food radar. Typical chain food, nothing outstanding. I was surprised there was no chicken fried steak on the menu. Disappointing since that is what I was in the mood for. However, I got the fried chicken sandwich instead. It was "good" or "ok" but nothing jumped out about it. The wait staff were nice but did forget to bring our chips for the lunch meal so they came with the meal and didn't really want them anymore. They did offer to give us new teas to go, which was a nice deal, so we took them up on it. read more

Chili's - Fried chicken sandwich, was ok - American Near Me - Schertz, Texas

The food and service were awful. The chips were over salted, I have beef and shrimp fajitas, they weren't good, the shrimp had no flavor and the beef was just awful. My husband had the chicken sandwich, he said it had too much pepper on it. We're very disappointed in our experience to the point we didn't order the dessert that I wanted. read more

Great service. Food came out fast and hot. Love that they offer military and first responder discount.

Stopped in today to take the family to chilis after our granddaughters all star game since it was close by this restaurant. And to our surprise!! Johnny was our server again. My previous review was about Johnny. Ordered the sirloin steak with a avocado and asparagus. Very better good. Cooked to perfection. We had 8 people this time and the service from Johnny was just spectacular. He is just so nice and sweet. And he got everything right. Gonna come back and ask for Johnny again!! read more

I came here with coworkers and I came in very hungry. When we arrived, we were quickly greeted and seated . The table and chairs were clean. The menus were not sticky. The wait staff was prompt to ask out drink orders. Soon after our drinks arrived, we ordered with every question answered. Appetizers: the wings on bone are cooked perfectly. The tex max rolls are a bit mushy. The brioche buns on the sliders are bigger than the mini burgers. The triple bbq platter is huge. Pork ribs well flavored. The fries were pre flavored with salt and pepper and tasted SALTY. The fried chicken tenders are also salty and the chicken meat were CHEWY! That's ok, the service was nice and the manager checked on us so it balances out. They refill our drinks so I'm good! All in all, I'll be back. The service is great and so the minor food issues can be forgiven. The next time, I'm ordering a burger with fries with NO SALT. Just in case. read more

Darn good. Seriously. Hadn't been to a Chili's in ages, but this one was awesome. Great food great service.

Average chillies, asked my meal, gave me the food and I ate it! Pretty good, many employees who recognize me for coming here a lot which is very nice, id choose to come here every now and then, I have one request, can you please bring back spy mouse? I loved playing it until it was removed, can you please bring it back read more

I went to this location to have dinner with my wife and my six year old daughter. We arrived at 8:20 pm. and were quickly greeted and asked if we wanted a booth or a table. We responded a booth. Then we were told there were no booths available and sat at a table in the bar area. Perfect place for a family...... After sitting down, we realized it was extremely loud in the bar area. My wife asked the greeter if we could wait for a table in the none bar area. We were told that area was closed. Although there were multiple groups of people in the area. We decided to leave and find somewhere else to spend our money. read more

service was great! manager was telling people the place was closed at 9. hours said 10. customers were still eating and others were trying to enter only to be told they were closed. tried to use to bathroom before leaving and she said the bathroom was all flooded. asked if both were she said, "we're closed." thinking she was not used to staying open till the posted hours. service was great manager dropped the ball! read more

The family enjoys ordering out on the weekend and Chili's have a wide variety of food. Depending on the day/time it can be a long wait and at times our orders have had mistakes ( For to-go orders: missing drinks, missing sides, uncooked shrimp, etc). If you order with doordash can get credit for missing items. If you do a pickup, be sure to check your meal before leaving. Eating in can be a long wait on Friday/Saturday evenings. You can wait in the car or inside. During the week, I have been able to get a table with no wait during lunch. It's great to enjoy a quick lunch during the week. read more

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My wife and I ate dinner here and our waitress Isabel was amazing. This is the second time she waited on us and she is very attentive, has a wonderful personality and made our experience enjoyable. Definitely ask for her to be your waitress. read more

Chili's had gone downhill so bad that the food became a joke. After years of refusing to eat at any Chili's we went for lack of options and convenience. I'm glad we did. We were shocked at how much it has improved. The service is as good as possible for how busy they are. Like I said, there are not a lot of options around here. The food was not just good, it was very good. I've been back 3 times now and every time has been great. Nobody is more surprised to me. read more

The skillet queso is gone and what a mistake the have queso made by Taco Bell now not a fan won't be back until the skillet queso is back

Just went here on Sunday May (26) to this location. I'll admit I have received excellent customer service. The waitress and hostess were so nice. My only issue is the quality of the food. We had ordered our fajitas and our guac was brown but I let it slide because everything else was good. My other issue was the inside of the restaurant the floors are just so slippery you have to be careful walking and the bathrooms just weren't the cleanest. Just not my favorite place but it would do. read more

As a dedicated Yelper, after visiting this location of Chili's, i had to run to make this review. I've visited the Forum Chili's and FM 78 Chili's location. However, the Schertz - Cibolo location has been the best customer service I've had thus far in this area. I frequent at the other two locations and always get mediocre service. So, my family and I were in the area celebrating my niece's birthday. I walked in hoping this chili's location would be different from the others. So, I came with an open heart of optimism. The hostess opened our door and greeted us so politely. She asked us what kind of seating we preferred and we've never been asked that at other locations. She sat us in the back near the kitchen, but my mom didn't want to sit near the kitchen. We asked if we could sit somewhere else and she was so nice to sit us in a different spot. Once we sat down, we were greeted in less than 1 min by our waitress, Mercy. Let's just say we got "Chick Fil A" stellar service from her the whole night. The food came out fast, she didn't mess up our order, she was super attentive to our needs and drinks (which is a plus for me because i love water), their manager, Matthew, was amazing and checked up on us to see how our experience was. You all are doing amazing work and i could feel the light atmosphere when i walked in. I can say my family and I will definitely make an additional 10 min drive to come back to visit bc this is now our favorite chili's location. Thank you Mercy, Matthew and hostess (I'm sorry i didn't get the hostess name but she was so nice) for your great southern hospitality. We'll come back and see you! (P.S i don't know why this location has 2.5 stars but i hope this review brings more stars and customers to your amazing location) read more

I hope I get this right but I believe our waiters name was Will, he's a bartender and was working around 11 pm on Thursday 7/11. That server is one of the best servers I've had in so long, he stays on his work game, taking care of quite a bit of people as well as being so kind and sooo attentive. Great service sir, you make people like me, anxiety ridden, enjoying going out for some good food. The host didn't say a dang thing lol hi or bye but that's usually a starter job so I get it, hopefully she finds her customer service skills because it definitely pays off later. The food was incredible. read more

Service was fast fries still cold steak was supposed to be medium. Corn was warm salad was good price was good though just wish someone knew how to cook a steak read more

Chili's - supposed to be medium steak - American Near Me - Schertz, Texas

Came on a busy night after calling ahead. Me and my party was told it be a 30 minute wait. After 40 minutes my friend stood up and asked why we hadn't been seated (they sat two equally large parties of 7-8 while we sat in the waiting area) the manager in a green polo literally looked above us as he discussed seating a party that was just walking in. All in all I wish I could have had the food but the service was just so disappointing I certainly won't be coming back here. If I wanted to be ignored for 45 minutes I'd have gone to the dmv ! read more

First the hostess was very blah seemed uninterested in her job. We were seated very quickly. Our meals were super good, perfect event tasted great. Our waitress was O'shell I belive. She was kind, and friendly. We were satisfied. read more

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Ate here because we had struck out on all local restaurants in San Antonio TX. Food was what was expected, average. Large servings and wonderful waitress. Bowl of chili was very salty, chicken fingers were very greasy and salads were bland. Typical Chili's atmosphere. Clean and well attended too. read more

Ordered the Quesadilla Crisper Explosion salad. I received a cold quesadilla, so cold the cheese had congealed, two cold crispers. $15.99 not edible. Won't bother ever ordering from there again. read more

Reviewed them in the past. And they have not improved! Picked up curbside tonight, which for once was on time. However when I got home (4 mins up the road) both husband and I's steamed broccoli were cold. And the worst part, my husbands salmon was cooked with a piece of parchment paper stuck to it. He started to chew before realizing it was cooked into the bottom of the fish! read more

Chili's - Ancho Salmon - American Near Me - Schertz, Texas

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Absolutely the worst service Ive ever seen at a chilis. We came with a larger group so we knew it will be a wait for things, but this was just bad. Our orders were messed up, ordered a full slab of ribs, got a half slab and missing sides. Ordered chips with queso, got chips with salsa. One of the waiters spilled water on my wife and was pretty much like oh well. Server didnt check on us, ran out of drinks several times, and had to wait over 30 minutes to get the bill, which was also messed up. The ribs were extremely dry and tasted like junk. When I told the server, she acted like she didnt really care. I will say the tripple dipper and the quesadilla explosion salad were good, but the service and constant problems were that bad to make it a one star. Until the service is fixed, this place is a pass. Worst chilis service ever read more

This place just keeps getting worse. Today I literally had odd stuff in the cheese they gave out. My friend wondered if it was recycled. There was black and red stuff in the shredded cheese. And a corn kernel from who knows where. Corn wasn't in any of our meals. Our server avoided us and never asked how the food was, I'm assuming because he knew something was wrong. I don't really understand why, it's not like it's his fault if the kitchen messing up. I didn't get it. I rarely complain about food. I didn't say anything and I really should have. Guacamole is extra now apparently, that's fine but then they really should make sure the rest of it is good. Black speckled cheese is just bad cheese. read more

Came here as I was staying in the Fairfield Inn next door. I sat in the bar area as the first NFL game for the season was going to be playing. I ordered a beer and my meal. My drink and the food came out fairly quickly but I wasn't in a rush. While I was waiting on my meal, enjoying my beer, my waiter brought me an order of chips n salsa. The game was about to start and someone switched the channel to a special about the Patriots. People at the bar started to get mad and started complaining. Shortly after the kickoff, the channel got switched back to the NFL game. I enjoyed my meal and my waiter was friendly, attentive, and spot on. Worthy of a bookmark and a try if you're passing through, or if you live or work nearby, or you happen to be staying at the Fairfield Inn. read more

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Surprised it's currently rated a 2! There was no wait, drinks came promptly, appetizer arrived shortly after. Had enough time to finish about 3/4 of app. Before our meal came. All good was warm, delicious, and quick. Service was great as well, very attentive and friendly. Greeter didn't give the warmest of smiles to us but later we saw her give a grand smile to a baby, so maybe we didn't give the greatest smile to her and she reciprocated. It truly needs higher stars here, but I'm fine with getting in and out under the radar of a restaurant that's under rated! read more

Love coming here for the 10.99 lunch. Food is always great and plentiful and the staff amazing. Always greated with a smile and everything comes out fast. Watch sports on their tvs read more

You cant pay a waiter anymore? You force electronics on us even if we try to just pay woth card? Yuck. Why alienate customers. I normally tip huge, but if you arent my waiter, the electronic screen is, why tip? Why have waiters? read more

Horrible customer service. Didn't feel welcomed at all. Food took forever to come out.

Don't order curbside unless your cool with sitting in your car for 15 mins after their anticipated ready time. But just know the food is ready it'll be sitting in the window to where you can see it from the parking lot for ten minutes.. tbh I hate leaving bad reviews but this was the second time first time eh must've been an off day but again?? Lol go to the forum location instead they are consistent I do just want to add the young lady at Togo was friendly.. she wasn't rude. I don't want her getting in trouble because she was hustling. But most restaurants have been able to get it somewhat together by now. This Chili's location fails every single time. An hour for queso a salad and two margaritas??? Lol read more

It's Chili's , it's not gourmet but food is good and their three course meal is a good bargain.

I am just plain stupid. I read all the bad reviews but after driving by there were quite a few cars there. So I thought I'd play it safe and ordered a Cesar salad and a cheese burger. Big mistake!!! The romaine lettuce was warm and the dressing was the absolute worst tasting ever. The burger was burnt and the fries tasted like they were cooked in rancid grease. This place is gross! read more

I already sent a comment to the generic Chili's website but want to make sure y'all know if you are going to place an order for delivery, prepare to be disappointed. I placed an order for spinach queso and another for guacamole which each should have come with chips and salsa, but when the order arrived, only the queso and guacamole were in it. I ordered a 10 oz sirloin with loaded mashed potatoes but received a 1/4 cup of potatoes. The picture is my salad which as you can see consists of only iceberg lettuce. I'm extremely disappointed. read more

Chili's - Salad with Entree - American Near Me - Schertz, Texas

We aren't ready for dine in at the moment so ordered curbside. Was looking forward to a few of our favorite dishes especially the original chicken crispers. If you enjoy these they are better served in person so rhey retain their cruch. The food was lukewarm. They forgot the honey mustard for the chicken crispers. If you are a fan of the crispers you must realize how disappointing it is to not dip them in the honey mustard. We try to be understanding due to the circumstances but this type of "firgetfulness" is becoming all too common. read more

Service and food was great. Bartender took special care in crafting me a drink. My fam were a table of 5, everybody was attentive.

I've been to this Chili's before and I've always had a good experience. I understand that things have had to change during our COVID quarantine, but there is absolutely no way that bread would be served this burnt during a sit in experience. If people are continuing to support restaurants, we should expect DECENT service and food. read more

Chili's - Bacon Bacon Avocado Grilled Chicken Sandwich - American Near Me - Schertz, Texas