I had an excellent experience at Chili's in Viera, Florida today. I stopped in planning to grab a quick burger to go, but the service in the To-Go section made the visit even better than expected. Chris, who was working the To-Go counter, was incredibly helpful. I was pretty indecisive about what to order, and he patiently walked me through the options and recommended a great lunch special. I ended up getting a delicious burger with fries, plus soup and chips as part of the special. Everything tasted great and the value was fantastic. The burger was cooked perfectly, the fries were hot and fresh, and the entire order was prepared quickly. What really stood out though was the customer service. Chris went above and beyond to make sure I had a great experience. If you're in the Viera area and looking for a great burger, quick lunch, or takeout, I highly recommend this Chili's location. Thank you again for the excellent service! Ms DJ read more

Not bad. Great service. Chips and salsa are great. Little of menu options. All the food is pretty decent. It's a good Chili's. 3 for me is$12 and it's a really good burger, fries, soup and drink. Awesome value. read more

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Do not go here! The air conditioning unit doesn't work! We couldn't enjoy ourselves for sweating so bad while trying to eat our food. When we brought it to the Manager's (Lonnie) attention, she acknowledged that they've been having issues with the air conditioning unit not working but pretty much said to suck it up offering no concessions or empathy. We will NEVER go back! AWFUL Customer Serive read more

Leave it to Chili's to be the shining star of this trip. Rolling deep to a restaurant can go many ways. The weather one day and my daughter's softball team winning the Space Coast world series the next day had us here two days in a row. Both days Brooke was able to accommodate 25-40 people 15 are kids!!! Last minute. She did it so gracefully handling all the orders. No panic, friendly, helpful. The food came out in a timely manner and no complaints. They even came out to congratulate the girls on their Championship win! Thank you read more

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Food was served fresh & hot. Chips were hot. Service was amazing. Ask for Trinity. Nice crowd at Chili's tonight but the staff was on top of it. Fresh drink refills. To go boxes. Clean establishment. Great music. First time in a long time I have been to a chilis that was on their game. We will be back. read more

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As a 30 year customer of dozens of Chilis restaurants I have always had adequate to good service. Last night we had top notch food and service at this location. Beer was ice cold, food was hot, fresh and quick. I cannot find a single complaint here. Our server Sara was very sweet. This franchisee no doubt runs a tight ship, and it shows. read more

poor service never refilled drinks or asked if we needed anything Had my grandkids who were well behaved and very polite and order was incorrect read more

First I want to give a positive shoutout to our server Brie. She did an awesome job, she was attentive and did everything right. The manager on the other hand, an older woman with brown hair yelled at me when I pointed out the nachos were priced incorrectly in the menu, based on what we were charged. My friend ordered the plain old nachos with the queso with beef. The menu states it is $11.59 to order it that way. But if you order it with chicken, it's an upgrade and the menu states it is $13.29. We were charged $13.29 for the regular nachos with the queso with beef. I explained this to our waitress and she told the manager and the manager sent her back to tell us, beef is an up charge. So I pulled out the menu and said "well right here it says nachos come with queso with beef and it is $11.59. If you order it with chicken, it's an up charge for $13.29." She went and told her manager what I said and the manager sent her back again to repeat what she told me before. I also repeated myself and so Brie asked me what I wanted to happen. I told her I want the manager to come read the menu. Out comes the manager WITH HER OWN MENU. she whips out the menu and tells me "it's $13.29 if you order beef or chicken with your nachos." I said "no, she ordered this (the one that comes with queso with beef) thinking she would get that, not extra beef. So if that's the case, that beef is an up charge, the menu needs to be fixed for false advertising. People will think they are ordering this one with beef for $11.59." After that, she got heated enough and decided to yell at us "I'll fix it for you this time but next time read the menu!" And walked away. This person should be fired, and should not be working as a manager. Maybe not in customer service, period. I have contacted corporate to report her unnecessary behavior over $2! I have never had anything like this happen. I am appalled, and shocked and will not be back at this location whatsoever. read more

Met up with a friend when I was in Viera and we decided to come here for lunch. We started with the Presidente Margaritas. Very good and we even got a souvenir shaker with it! I ordered the chicken quesadillas, Yummy, and way more than I could eat. Came with a side of sour cream, salsa and ranch! Definitely would order again! Our server, (I don't know her name, and I'm mad at myself for that) was the best. She was very attentive, funny, very personable and a bartender too! Our day was definitely enhanced with our experience at this Chili's. We were very loud and laughed a lot, but those around us seemed to enjoy these two old ladies having such a good time!! read more

Food and service was good but be warned they charge you a fee for that silly game thing on the table. In this day and age when we all have cell phones I can promise you that no one wants that. There are no signs warning about the fee. They just count on the fact that your kid will start using it so you won't see the tiny on screen disclaimer on the screen itself. Waitress told us when we questioned the fee that it tells you in the beginning. I wonder how many millions this company makes off of this sneaky gimmick. Now we know. Download the app for free chips and salsa. read more

Chili's - Double Oldtimer w/Cheese* - Tex-Mex Near Me - Viera, Florida

Great experience tonight. . Have not been to a Chili's in a while, but looking for Mexican in Viera, and this seemed to be our choice. Happy to say Tyler was our bartender and was so friendly, helpful and attentive. The rest of the staff was also super friendly. The bar had a nice atmosphere which we always look for. We signed up for Chilis Rewards (easy) and got free chips & salsa. The chicken and shrimp fajitas were great and perfect to share. We are excited to have given Chili's a shot again and will definitely be adding this to our list of go to's here in Viera. Give it a try and enjoy! Thanks! read more

Our server was outstanding, but the food not so much. The sausage was cold so the server took it back to the kitchen, well while she did that I decided to try the Nashville hot crispers, and they were cold, so I decided to try the honey chipotle crispers, well I'll be damned those too were cold. My husband ordered the honey chipotle ribs, honey chipotle crispers, and the sausage. For starters they brought him out the wrong ribs, and his sausage and chicken was cold too. The chili was great though although I miss the big hunks of meat that use to be in it read more

If I can give this place a negative star I would. I ordered a pasta dish and it came with a roach in it! I called Chilis to report the finding and the manager responded with "that's odd we haven't had a roach siting in months" absolutely disgusting and unacceptable. read more

Chili's - Roach in my Cajun pasta from chilis - Tex-Mex Near Me - Viera, Florida

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We went there on Halloween night with a big group after the baseball tournament bc we were staying across the street at Fairview. i am sure they were shocked to see a bunch of rowdy drunk people with kids lol. The two serves did an excellent job. i think it was jacklyn and a blonde server - she told me her name twice but after my third drink, i forgot - go and check them out - they are the best and very patient especially if you have kids !! read more

Chili's - the kids with their own table having a blast !! - Tex-Mex Near Me - Viera, Florida

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Little by little this place is sinking. So sad because most of the servers and bartenders are great. This place looks like it hasn't been cleaned in years. The bathrooms are worse than a gas station bathroom. The bar and dining areas have mold and dirt all over the air vents, walls, and overall ceiling area. How is it possible Code Enforcement hasn't shut this store down. Apparently no one looks up. Take a look at these pictures I took in the bar area and one in men's bathroom. read more

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Our experiences at our Viera Chili's has always been positive. Good food at a good price. We do the 3 for 10 specials Which includes a great hamburger, chips & salsa, fries and drink. The staff have always been personable, knowledgeable and well trained. Wait times are normally minimal if any. Highly recommend. Robert L. read more

I've dined a few times now at this Chili's and it's about as on par as all the others I have eaten at, to date. The menu is extensive with food that is what you would expect at a big box location - nothing spectacular or overly special, but still good and fulfilling. The service is a bit hit-or-miss, I think the service around the bar area is more concerned with drinks (the alcoholic type) rather than true service. I have had better service in the main dining area. Something I will keep in mind the next time I frequent the place. Overall, its clean and solid. read more

...I eat out a lot, mostly better places, but when I am on the road, I will go to Chili's because of the consistency and quality.... Note: they are not all the same. Tonight I must add an this review, because I have come in out of the rain, for a quick bite... not only was I pleasantly surprised by the cleanliness, but tonight the food was prepared and plated with extra care... And even that is not why I am writing this review... tonight I am writing about the service, a server named Emily was the most efficient and purposeful server I have come across in along time... I will return... for sure... read more

The tables were dirty when we were being seated, the hostess half cleaned the table in front of us spraying cleaner all over my son. The wait for the food took forever, when I finally got my food it was not cooked all the way...they took it back to recook my order and when they brought it back it was wrong...my total bill was wrong. The kids meal was advertised at 5.75 and they charged me more, the hostess went to check with the manager and said she would return....her or the manager never came to the table to correct the mistakes that I was charged for...it was just an overall terrible experience. I definitely will not be returning to Chili's in Lake City, FL at all read more

I should've known better. I'm rarely in Viera, too many snooty people. I was proved that again while I was a patron here ( paying like everyone else ::rolls eyes:: ). I double checked w/ the host to make sure kids could sit in the bar area (tables/booths), he confirmed it was fine. A lady at the bar decided to turn around every time my 4 yr old son got excited while playing games on the tablet you pay your bill with. My Santa Fe salad was good, I had to go up to the bar & ask for the orange spicy dressing that's supposed to come on it. I also had to ask for my black beans I ordered on the side. The 2 bartenders were pretty busy but did a pretty good job. The drinks were weak, kind of to be expected since they are 2 for 1. But they are better at the Wickham location. I'll stick to the Wickham location. Nicer patrons, stronger drinks, just better vibes! read more

This is probably the worst Chili's I have ever experienced and I have gone to this place more times than I can count. But the last time was the icing on the cake (no pun intended when I am finished). It was our oldest daughters birthday. Her first real birthday she was really excited for knowing the things a place sometimes adds to make a birthday extra special. However, our plans changed last minute and we had to go to Chili's. The waitress was a much older woman who tried to be happy in the beginning. I mentioned how excited we were for her birthday and couldn't wait for her to celebrate it. Well that was in one ear out the other. The food took forever, and drinks were never refilled. We had another customer behind me in the booths. She never checked up on us after the food and she wasn't even the one who delivered it. Our waitress just stayed and talked to him the rest of the night. They apparently knew each other very well. If she wasn't talking to him, we never saw her again. I waited around hoping to catch her for a birthday treat. My kids were getting exhausted, I could see it in their eyes. It wasn't worth staying. I tried not to bring too much attention about it in front of our daughter, so she didn't realize what happened (or what didn't) and wouldn't be disappointed. If it wasn't for the computer checkout, we would probably still be there waiting for her. Thanks Chili's for hiring a person who clearly hated life and their job and cared only about themselves who ruined my daughters birthday. The atmosphere and attitudes from staff is majority a fail. read more

Oh man, I have to leave a review?! Well, I'll be honest with you. They have excellent food and drinks. I'm never disappointed but I'm a Chilis fan. If you don't like Chilis then, mwah. However I will saw, the bartender I tend to get Tuesdays after 6pm isn't the most sociable. I'm used to Jared over in Daytona Beach ^_~. He knew my name and my drink and at last said "hey how are you today" when I spent $40 in drinks. That being said, they are still pleasant and hospitable. My drink is always full, the food is hot and the music is doable. Therefor, Yelp reviewers, I am perfectly satisfied and will be back here at least 2X a month to have a drink and eat at the bar ^_^! read more

Chili's - Whiskey Sour. Deliciously Good! They make excellent Drinks, 2 for 1!! - Tex-Mex Near Me - Viera, Florida

Here with a group of 19 dads & daughters. We asked for separate tables, one for the adults and one for the kids. We have an awesome waitress, so ask for Kaylee, she's super nice and our kids loved her. read more

Good play to meet up with friend. The fajitas use to be better therefore the 3 stars. Onion rings extremely greasy. No one would eat them. Service was good. Prices fair. read more

We were regular clients at Chili's, Viera Fl until the night of July the 9th that we were enjoying our meal at one of the bar's tables and all of the sudden my son called the attention of an unexpected visitor not at but on the table,A COCKROACH!! we informed the waitress but she acted as if it was business as usual. So that was our last visit to Chili's. read more

Forgot my husband's side order of broccoli instead of fries, the bacon on his burger was hard. Reminded them of the side, ge was 75% done with his burger and it was cold before they brought it. Gave him his second beer that was poured and sitting at the bar for 10 minutes. First was ice cold, Second was not. My burger bun was full of grease, meat had rubbery texture. Forgot my dessert. Had to wait 15-20 minutes after we finished eating for the ticket. We were the only customers on that side for the last 45 minutes we were there. Very disappointed. Waitress was very nice. read more

If I could give it 0 stars I would. Steve ordered lunch chicken fajitas and 4 hours later has had vomiting and diarrhea. Called restaurant manager... Jamie and he kept making excuses, no...nobody else complained, so far, they don't share that info, blah blah. I simply asked him to check chicken, veggies, guacamole and beans... didn't want anything in return, wanted him to check the food that was coming out!!! We are rewards members and have loved it there, poor answer Jamie!!! Just check the food served please!!!! read more

I had forgotten how good the ribs are. It's not just good marketing. The ribs are realy good for a chain catch ky restaurant. Had dinner with my family. Party of 6 four adults and 2 kids. The waiter did a great job with everything. Clean bathrooms great service and good food. OK prices. And for a chillies this one is pretty good. read more

Chili's - Family fun - Tex-Mex Near Me - Viera, Florida

Chili's is one of my favorite big chain restaurants. I have had some bad service at this location before but today service was good. Our drinks sat on the bar for awhile but other than that our waitress was very friendly. The food was tasty and what i expected. Happy hour two for ones is always good! I gave it 4 but its probably more like a 3 and a half. read more

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Overall pleased with this trip. We arrived right at opening and it seems as though they were not completely ready to begin serving us and the service was a little slow. Our server was nice, but our drinks sat at the bar for a few minutes before she brought them to us. The atmosphere was nice and clean and they have recently remodeled. The food was delicious and I thoroughly enjoyed our chips and Queso. My husband and I split a triple dipper with the new onion rings which were so crispy and cooked to perfection. Two for one long island iced tea and jack and coke were the highlight of this trip and made my day. read more

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the restaurant smelled like sewage.. the place seemed dirty.. the food was meh.. I unwrapped my silverware and in my fork was this tiny metal bead.. can't imagine where that came from. couldn't imagine if this was my kids fork and they accidently swallowed it. just do your job and be aware it isn't that hard. read more

Chili's - metal bead in fork - Tex-Mex Near Me - Viera, Florida

The food was delicious and the service was amazing. I will definitely come back to Chili's. read more

Chili's - Cajun Chicken Pasta and Southwestern Eggrolls - Tex-Mex Near Me - Viera, Florida

ACCEPTABLE: Burgers, Southwest chicken soup, chips & salsa Everything else is frightening, fried, frozen, or buried in cheese... and the drinks are watery. read more

If I wanted to drink out of a dirty nasty glass I would have stayed home. Did not get to order, however the patrons that came in after me made their order. That was my clue to leave. Glad to save my lunch money on this unclean poor service. read more

Chili's - Dirty nasty glass - Tex-Mex Near Me - Viera, Florida

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As far as the food goes, the menu is decent and never disappointing. We usually sit in the bar area and always are pleased with the atmosphere and the service. read more

Chili's - Cherry Blossom Margarita Deliciousness! Recommended by Aaron ..... It's a must have! - Tex-Mex Near Me - Viera, Florida

Chicken enchiladas were good. But make ur own mexican rice and black beans, obviously they are saving money by not giving much of a portion of those sides. The chicken quesadilla was light on the filling as well. Oh well, live and learn.... read more

Don't dine here. Absolutely zero attention to detail or to their customers. Rather than serving the customers, the 2 servers in the bar area spent the majority of the time visiting with their friends in the corner. Actually sitting down with them. Terrible. May be my last visit to any Chili's. read more

They have changed some of their food. The chickens crispers now are garbage, they shouldn't even be called the same name. These new crispers are just terrible, not even close to what the old ones were. read more

We were seated at a dirty table with food remnants all over. Instead of cleaning the table the host wiped it with a dry napkin and sat us down. We were given a used kids menu at our food was very mediocre. The salad had very wilted lettuce. read more

Chili's - Wilted lettuce - Tex-Mex Near Me - Viera, Florida

Honestly, my favorite go to place. The servers are always so friendly and helpful. The monthly margaritas are my favorite thing. The two for one margaritas are also pretty good. I've never had any issues with my food. Love this place. read more

Chili's - Food - Tex-Mex Near Me - Viera, Florida