To preface my review, the four stars come not just from relative experiences across other restaurants in Naples, but from other commensurate family-style Chinese restaurants that I have enjoyed near and far. So with that said, you know the theory where the hole in the wall places always have the best food? If you can find the direct hole into the kitchen, you'll be witness to the pre-masterpieces that come right to your table. Now, I can't speak much for their regular menu of American/pseudo-Chinese food, because you can get that stuff anywhere. However, the magic is in what I ordered on the special Chinese menu. My husband had the Singapore mei fun, but I was excited to hear they had different hot pots on their menu. If you haven't had a hot pot experience, they offer two types at Chinatown Restaurant. The first experience came with ordering the hot pot of your choice. They had a nice variety - from chicken, fish, beef & turnip, and tofu. I totally went off the beaten path and had a salted fish, chicken and tofu hot pot. Our server brought out a bowl with my dish, and a hot cast iron pot. He threw the ingredients into the cast iron hot pot (kind of like sizzling fajitas) and you got a lovely tableside show of all the ingredients being mixed and bubbling around. This dish is served with rice. Now, the second hot pot experience is the traditional hot pot service. I have yet to try it, but the staff came over and explained that they offer this tradition if you call ahead. I'm so going to do this. This is where you have a burner of broth and you can "dump" all different kinds of vegetables and protein and feast as you cook. Kind of like a hybrid of Korean bbq and the Melting Pot. If you can look past the ambiance with non-critical eyes, you'll enjoy yourself. I do have to add that our one-time customer service experience was not top notch, However, the redemption was when staff came over and talked about how we interacted with social media and their restaurant. It then struck more conversation about how salted fish is not typically ordered by the average Neapolitan, and opportunities for take-out and adding their Chinese menu to that. Great information and engagement in what could have been a shoddy experience really saved our night. This place came with credible recommendation from friends, and we plan on coming back to try more items off their Chinese menu that you can't get anywhere else. So, if anyone in the area wants to join us to try out the hot pots, I smell a UYE in the future! 18-2015 read more

Chinatown Restaurant - Hot pot with salted fish, chicken and tofu. - Chinese Near Me - Naples, Florida

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We order delivery from Chinatown Express about once a week. The food is good (not great - I've had better, but hey - it's Chinese takeout), and it comes at lightning speed, piping hot. The staff is always courteous and they're on point with ensuring our orders are always perfect. I can't remember ever complaining about something missing from or being wrong with our orders. Two thumbs up for Chinatown Express! read more

We have lived in Bonita Springs Florida for almost 20 years. This is our 2nd time going to this restaurant. We will go alot more. The food and service is absolutely awesome. Best Chinese food we have had. They say it's New York style. I don't know, never had New York style. But it's delicious...Highly recommend... read more

Dimond in the rough, me and my brother had no idea where to eat, we turned to Chinatown and probably one of the best decisions we've made. The food is absolutely amazing plus very very affordable. The hot and sour soup was our favorite. The service was phenomenal. The place looks very homey and comfortable. read more

Best Chinese food in Naples hands down. I almost gave up on trying to find a good Chinese place here in Naples but it comes the closest to NY Chinese food as you're going to find in Naples. Our waitress Elizabeth was so friendly and intensive. We started with soup (wonton and egg drop) both were flavorful (not clear & tasteless) we order BBQ ribs, roast pork fried rice, pork lo mein and chicken with broccoli which all were good. Would highly recommend. read more

Chinatown Restaurant - Roast pork fried rice, chicken and broccoli and pork lo mein - Chinese Near Me - Naples, Florida

Decided to try this last night. Amazing place and right now best Chinese we have found. Don't let the little shopping center scare you as once inside very clean restaurant. Our orders came correct and excellent taste. We will be returning. Give it a try as the food and price great. read more

Very good food, the egg drop soup was some of the best I have had. Great service. We will be back.

This place won't even answer the phone to take your order. We have been trying to place a carry out order for more than 30 minutes.....really read more

The pork fried rice, chicken cashew and vegetable Lo Mein were all very good. The dumplings were a disappointment in that the dough was not moist. The filling was nothing special either. We arrived at 8:20 pm and of course were seated immediately. There were six other patrons in the restaurant. Service was good but very rushed particularly when it got closer to closing time at 9:00 pm. The waitress began packing up our food and we hadn't finished eating. In addition, we had to ask for hot tea (normally it's served immediately) and there were no chopsticks. Overall, I gave this place a 3 out of 5 for the reasons listed. If I go back it will be for takeout. read more

Very much like Chinese food in NYC! The people were very nice The food was very good Place was clean Prices were fare I dont give out 5 stars easily read more

It's family owned and the staff is always nice and courteous. Food has great portions and the lunch prices are unbeatable. If you're looking for authentic Chinese order off the yellow menu since the normal one is considered more Americanized. read more

Food was OK not much of a portion for a lunch special atmosphere was OK Service was fair I will not be rushing back again

Egg foo young was mostly onions. Dirty place. Pepper shaker covered crusty residue. Bathroom light switch had years of dirt on as if never wiped. read more

Great service, food. Interesting menu, had Hawaiian duck and a beef entree. Hit & sour soup terrific. Yellow menu most authentic read more

Chinatown Restaurant - Chinese Near Me - Naples, Florida

I liked the lady who took our order over the phone. The delivery guy was nice and the food was hot too. Besides that this was one of the worst Chinese meals I've ever had. The egg rolls were sour. The deluxe wonton soup for two was yellow and tasted like artificial bullion. The Mongolian beef was way too salty but actually had good flavor. The shrimp and scallops with garlic sauce was inedible. The chicken Lo mein was tasteless, dry and had about 1 oz of chicken. So yeah this was bad. But You know I can see why people like this place. It's super cheap and you get a lot of food. I paid like $40 for everything described above. I just prefer quality over quantity. I'd rather $20 for a decent dish as opposed to $10 for a crappy one. Very disappointed In this place. Yelp, you have failed me read more

The best Chinese Food I had thus far since moving to Naples from Massachusetts where we had several good Chinese Restaurants

Great service, wonderful food, and really fair prices! Really love the General Tso dinner with cream cheese Rangoon appetizer. Very tasty.

First, I want to state that for those who might not be aware but Naples is a Food Desert in regards to Chinese Food. I have traveled extensively in the US and Canada and no where is Chinese Cuisine so poorly represented as in Naples and for that matter all of SW Florida in general. For example, where else do Chinese Restaurants serve any version of Fried Rice using "Yellow Rice" with Peas and Carrots? Most local Chinese establishments don't even use Bean Spouts in any Dishes. Fried Rice is prepared using Long Grain Jasmine Rice (not) Spanish Yellow Rice! I digress, getting back to Chinatown Restaurant, I recently moved to Naples in Oct of 2018 from SE Florida. Prior to relocating, I made dozens of trips to the Naples area for long weekend getaways. I always stopped at Chinatown to bring back a huge Order for Take Out to bring back home. Not only was their food worthy of bringing back home with almost a two hour drive but it was excellent! There was zero competition and I tried dozens of different local Chop Suey Houses. Sadly, no more. Not sure if there was a change in Ownership or they lost a great Chef who returned to Boston, New York, San Fransisco, or Montreal. Regardless of the reason, it has gone seriously down hill. Still, with all the weak competition they still maintain a presence. Recently stopped by for Take Out. Their Chicken Wings which years ago were a solid "10" are now a pitiful "3". Tasteless, overcooked and heavily breaded. I know that for some very odd reason, it appears that Florida Chinese establishments insist on applying Breading to Wings. Whats that all about. If your looking for Fried Breaded Wings, you go to Hooters, correct? Lets get to their Fried Rice. First the good news, They use Jasmine Long Grain White Rice and don't add those ridiculous Peas and Carrots to their concoction unless of course you order their Vegetable Fried Rice. They will even add extra Bean Sprouts for added crunch if requested, however despite its potential of being the one contender to prepare Fried Rice correctly they drop the ball by preparing their Fried Rice by simply stirring it in their Wok and only adding a bit of Egg, Onion, Bean Sprouts and a good portion of Soy Sauce. No other flavorings added just the base taste of Soy! Too bad they lost their way since formally they had Chinese Take Out in Naples pretty much so. all to their own. If your looking for great Chinese Food in SW FL, you will need to drive 20 miles North to FT Myers and check out these 2 establishments. Ginger Wok and DJ`s Chinese Restaurant both located on Cleveland Ave S. Both serve great Food and Dim Sum as well that's as good as you will find anywhere even outside the area. read more

Slightly above average but very slow. Minimal staffing and some disorganization seems to be the problem.

This restaurant was ok. I came here because of the reviews. The food was ok, my dad had wonton soup and said it tasted funny. Unfortunately after he ate it he was sick for a few days. Luckily I didn't get the soup. I probably won't come back. read more

Every experience I've had, has been fantastic! Their customer service completely blows me away. They are the friendliest!! Food tastes amazing! read more

I really love this restaurant, the tofu is amazing and the portions are good. The pricing is not fair which is why I took a star off the review. I'm vegetarian and wanted vegetable fried rice. When we went the lady said she couldn't do an up-charge and charged me for a full price side of rice. My meal ended up being almost double the price to have some veggies in the rice. All the items on the menu show an up charge of around $2 but the food I ordered didn't have that option I guess. As stated the food is really good, just wish they would straighten out the pricing issue. read more

Portions are tiny! Food was horrible and Burt! Please don't put NY style Chinese food if this is the crap you serve $28 to the trash! read more

Chinatown Restaurant - Portions are tiny! Food was horrible and Burt! Please don't put NY style Chinese food if this is the crap you serve $28 to the trash! - Chinese Near Me - Naples, Florida

From the super pleasant young lady who took my telephone order to the really fast fresh food I ordered this was a good one. Have ordered food from here many times in the past but this was a whole level or I got lucky. The vegetables were crisp curry sauce delicious & I could identify the chicken. The also let me order a lunch portion @ 4p and gave me a couple of extra apps. The only downside was the hot & sour soup was a bit lacking .....room for improvement. Chicken curry and pu pu for one very good. Will return read more

Worst Chinese food we've ever eaten. Bbq chow fun noodles were burnt and bbq pork had no flavor. Lots of round onion chunks and slices. The walnut shrimp was over cooked. Hot tea is made from tea bags, not loose leaf. read more

I just ordered form this place after reading all the reviews. And most were favorable. Well I can believe how much grease and corn starch they use in their food. It's kinda gross. I'll never order again. Not even that tasty. Waist of money if you ask me. The food tasted days old and dry. read more

I must have been there on an off night. The food was inedible. The orange beef was not beef. I don't know what it was but it wasn't beef. Kung po chicken not much better Might have been the worst Chinese food I've ever had. read more

I ordered the beef chow fun and it was amazing! Nice people too! Great customer service. This is actual Chinese restaurant not the restaurants owned by fukinese people. Totally different! read more

The service and food was a little dry, it wasn't that great! ! Wouldn't recommend this to my friends or come back here

I've ordered here a few times and they never disappoint! They estimate 45 to an hour but it's always a little faster. It's fresh and delish! Spring rolls are always perfect. Crab Rangoon is always crisp. Great options for tofu and seafood as my sister is pescatarian and she always finds something that is perfect for her. Definitely a long time customer here. read more

This was some of THE BEST chow fun I've had in my life. Not kidding...we just happened to be in the area of Naples. We're from Miami, I wish this was near us. Well done Chinatown. read more

We have been looking for good Chinese restaurant in Naples, the search continues. I don't usually review after 1 visit but making an exception. Ordered Mongolian Beef dinner combo to go. Person taking the phone order was fine, food was nicely packed. The egg roll and Rangoon were tasteless. Nothin fresh about those. There were 2 large mounds of fried rice. Just a mass of over soy sauced rice, no discernible vegetables in it. Beef had a weird taste, like it was coated in flour or more likely cornstarch but not cooked long enough to lose the taste of the coating. There was a couple eating in the restaurant and their food ( in a skillet) didn't look bad. I ate a little of the dinner, so disappointed. read more

Ordered a take our order. Super friendly on the phone and they call you by name. I've read all the reviews and was craving Chinese food. Ordered a sweet and sour chicken and they forgot to include the sweet and sour sauce. The second order was a shrimp chop suey and it only had shrimp, pieces of broccoli and cashews in it. Very strange. Egg rolls have vegetables that must have been placed in the food processor inside them. Perhaps this is how they make the dishes in NY? I don't know? But not what we are used to or would order again. read more

So good for Chinese take-out! Yes, gotta go to the place that's close and thank god this is our spot! The say consistency is key, this place has unlocked the secret then! Great way to spend a lazy weekend night! I do like the fresh broccoli added to my General Tso chicken but in doing that they need to mix it in when the cook it a lil more to incorporate it! Still love this spot, my Mom was loving the soup and I was too of course I'm just curious what the mystery ingredients are in there, ahh just close your eyes and eat! read more

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I've been going to Chinatown for over 10 years, back when they were takeout only. It has been my go to fast-casual Chinese restaurant in Naples forever. They've really improved their quality over the years. My favorite dish is the chow fun, which I'd highly recommend trying. All of the prices are very reasonable, and the service is also quick. read more

Was good. They're ere very busy so it took over an hour for my order to be done. I'll go back again .

We are from NY and I must admit that the cuisine is like what we have in Chinatown, New York (both Manhattan and Flushing). It's Cantonese cuisine is excellent . The specials are usually all good. When we come down to Naples, we always go there for good Chinese food. Local family owned restaurant and the service is good too. read more

I ordered take out last night from Elizabeth and she couldn't have been nicer or more knowledgeable. Ordered Roast Pork with vegetables, Fried Chicken, Shrimp egg roll for appetizers and the House fried rice. Everything but the roast pork was delicious. I have to write this review to say how absolutely horrible it was. I don't mind a little fat as it is the nature of pork but when I was done taking it off, there was way more fat than meat. I wouldn't even feed it to my dog even though he would've loved it. The taste of the little bit of meat was good as were the veggies. I can't believe the chef would actually give this to a customer. I will go back as the rest was good and just not order pork anything. read more

please stop putting my cold can of soda in the bag with hot food to sit there and wait for me to pickup! it makes absolute zero sense!!

The food it goes from no flavor too salty Their fried rice is just white rice mixed with some fried vegetables but the two never meet. I had chicken and vegetables fried rice and wonton soup Soup was okay Nothing authentic or New York style about this place read more