Service was fast but maybe it was because they left off all the condiments that I ordered on my…read moreburger. I was left with a dry burger and grilled onions. The cashier Corey was very rude and greeted us with "What do you want" and ended our order with "is that it?". Customer service was definitely lacking. I was really looking forward to trying cookout with it being my first time in NC. I'm really disappointed

I came to this cookout for the first time with my expectations being high, especially because they…read morehad two drive throughs. It took about 20 minutes before I was able to order with only one person in front of me . Once I arrived at the window to get my food, It took another 5 minutes for someone to come to the window . I was told my total was 16 dollars, so i gave them 17.. keep this in mind. Once the employee came to the window he just took my money, no greeting whatsoever. when he gave me my change i didn't think anything of it until I looked at my receipt and realized that my total was actually 14 dollars and he had failed to give me my correct change :/ . My milkshake also had three peaches in it so i was a bit disappointed. The burger, fries and nuggets were good but my overall experience wasn't.

They're open 24/7. Can't speak to the food but the frozen…read moredrinks via drive thru, yesss please and 2x on Tuesdays.

Beyond bad. I am not even picky. Staff there suck. Threw packets at me. I just asked for sauce…read more Gave me the wrong order. Laughed at it. Gross space full of trash people. Good luck. I'll never come back here. Hire better people that actually give a shit

Maybe I've gotten older so my taste buds have really changed but I can't recommend this processed…read moreopportunity. Plenty of parking. There's the standard driver thru. I don't ever recall having their burgers so I went as the mood struck for a burger. Well, 1 was made plain while the other had half the items. Both burgers were ordered to made the same way yet each one differed. Staffed adequately just apathetic kids and 4 adults were present with 2 cooking, handling the food while another expo'ed and another popped up when my food wasn't made according to the actual ticket. Maybe I'm expecting too much as I've never had a burger from Jack. I can say their cookies and creme shakes were great circa 2014-2016.

Yeah...it's a no for this one…read more I have never been to one and wanted to try it while in the area. The service was lackluster at best. The location was located off the side of the road, so easy to locate and access. But that's the only good thing. The food. The food. Horrid! The tacos tasted like stale Taco Bell tacos, the hamburgers - nothing should have been consumed. They had an odd texture and taste - trash can got them. Can't speak to the ambiance inside as we did drive-thru. However, if it's anything like the food - just don't.

I want to say for starters I came here to try and get the bobblehead from their hot ones meal. It…read morewas a 50/50 shot of getting that or jersey keychain. Luckily enough I got the bobblehead that is what brought the score up to a 3. On the food side of things I got the hot ones buffalo chick n tater melt. It was one of the messiest things I've ever eaten with a majority of the tater fully falling out of the bun. I can't comment on the tacos as I was only near one of these locations briefly so I had to try to get the bobble, I didn't eat the tacos(it was breakfast time.) Cant comment on the environment as I went the drive thru route and was also embarrassed of ordering something like this, this early in the morning. That also increased the score because my coffee was really good for a fast food one. Definitely beats the competition compared to others.

Stopped by to disrespect my body on a long road trip. The kind of indulgent thing you regret later…read more Never been inside a jack in the box. Clean inside with standard modern decor. You know, that corporate ambiance. Burger was meh. Maybe I didn't order a good one. I went for the smash burger. I give the burger a 3/10. Just chemicals and sadness. The staff beyond didn't care about life. Which is expected. If you hate yourself the right amount and love burgers this might be a choice for you.

We're one of those families trying to cut wayyyyyyyyy back on fast food. But my daughter loves…read moreWendy's. And *sigh* I'm a fan too. Neither of us eats beef but Wendy's chicken offerings aren't bad. I usually get a grilled chicken something or other. Either the sandwich or one of the smaller wraps. Rarely, I'll get the chicken nuggets. My daughter loves the spicy nuggets. An aside: Not specific to this location but just a comment on the nuggets in general: the spicy nuggets aren't as plump as the regular nuggets. Blehhh. This location has been clean every time we've visited, which is maybe once a month as we shop the merchants in this area often. The counter people are usually friendly, especially so on our visit last night.

Literally the worst Wendy's on the north side of Charlotte. They are constantly out of things. And…read moreif they're not out of something, their card machine is down or their ice cream machine is down or their fryer is down. I'm not sure if it's the manager's fault, the owner's negligence or the staff's indifference. But truly, something has to give. Although I would never want someone to lose their job, I hope something drastic enough happens for them to get it together. No service-oriented establishment should be this awful.

Worst service ever and my order was wrong. Sat in line for 30 minutes and watched so called workers…read moreat the window do nothing. Unprofessional and had no ideas what was going on. This place needs to be closed. A complete joke.

Not only was there food floating in my drink but the taco shells were hard and stale and the meat…read morewas cold. Very, very poor service. I still can't believe or understand how the food got in my drink but I'll never go bac.

Charlotte JITB suck - There was no ice in the front area, the soda machine sucked and only had one…read morechoice (water), and the staff was rude about just getting orders out and general interaction. I've seen this at almost all of the JITB locations in Charlotte and I'm a huge JITB fan and really wish they'd get their act together. Even if you love love love JITB, I'd say to go to the Arby's next door as they were a million times better. I gave it two stars as that Egg Roll (even without the sauce which they were out of), was sooooooo good. But let's pull it together, JITB Charlotte Area. You're a bunch of clowns.

I just moved to the Charlotte area and I'm super happy that this is my local Jack-in-the-Box. They…read morealways hook it up. Everything is fast and fresh and the employees are really cool. Also bonus points for having a little outdoor area to eat. Everything is nice and green And there's plenty of space.

Very disappointed with my visit. The lemonade had no sweetness, the fries were served in an…read moreundersized box, and when I asked for more, I was given old fries. They were also out of several lemonade options. Poor quality and customer service overall. This Wendy's does not deserve any stars at all!!!! steer clear from this Wendy's if you

Ordered through DoorDash. the driver was delayed because he said the employees were partying…read moreoutside. I called the store to ask about what was going on. The guy I spoke with said 'F**k you' and hung up. I don't know who owns this franchise, but I will find out. Do NOT order food from this Wendy's.