this is the best chiken i have had not lying me and my cousin came she ate only the bread she…read morewasn't that hungry i ate both of them holy this is good would give 10

3rd time is charm. I tried the Signature Chicken Sandwich today and it was great. Breaded and…read morefried, pickles, Zaxby sauce. Texture was much better than the grilled. Service was excellent even though they were packed. Plus they still found time to clean tables.

French fries the man bits and pieces and we're cold same as last time. I stop and get it on the way…read moreto work so I couldn't go back

Always good, burgers are legit and can compete against non fast food burgers, Wendy's always has…read moregood bacon too, elderly staff can get things confused often but overall, can't beat a good baconator and chocolate frosty!

Good location. Rarely have mistakes on our orders. Owner doesn't give as many deals as othersread more

This location has amazing customer service and food! We go here quite often and are always…read moresatisfied with the quality and taste. Additionally all the representatives are incredibly friendly and polite. You can tell they take customer service seriously and I really appreciate that. My only complaint is that sometimes the fries aren't hot enough. But this is still my fast food restaurant of choice in Columbus.

The AI robot interrupts your order several times. If it was a real person they would get rid of it…read morefor being so rude.

so uh the fries were warm, the drink had syrup but Atleast a year ago the boxes for the chicken and…read morefries were a lot bigger now they are tiny and pathetic. I had 9 pieces of chicken bites in my dam box. so much fries and like no chicken. sad sad sad

Food is fine, be prepared for your order to be messed up and take a long time to be served,…read moreemployees can't really speak or read English, might as well be a Mexican restaurant because of that

New owner really is trying to make this a better restaurant to eat at. Make Steak and Shake great…read moreagain! Ps. We miss the tenders and the pepper sauce.

The fish sandwich was hot and fresh off the grill, and the coleslaw was crisp with a nice,…read morenon-sweet flavor profile. The staff members I interacted with were courteous and my order was perfectly accurate. ​However, I encountered significant issues with the overall service speed and communication. I placed my order via the app expecting a streamlined experience, but I ended up waiting 18 minutes at the drive-thru window, even though I was the only person in line. Additionally, the intercom system is extremely difficult to hear; the volume is far too low and the audio is cracked with static, which made communication very frustrating. I hope these issues with the app integration and equipment can be addressed, as they currently detract from an otherwise great food experience.

There are no Captain D's locations near my home, so I am happy to find one when traveling for work…read more I grew up in a town where Captain D's was our only seafood option, and I have always loved it. Today I went through the drive thru, and the line moved very quickly. The employee was very friendly and I had my food in no time. I ordered the deluxe seafood platter, with broccoli and slaw, and everything was delicious. I love the fish, it is always cooked perfectly and never greasy. A nice experience.

Food was terrible, got sick from it and had to go to the hospital. This is why I stay away from…read morefast food.

I love KFC chicken so as we were traveling I decided to stop for some lunch. I pulled up to the…read moredrive-in menu to order I chose the 5 piece with a biscuit, one side and a drink. The menu said the price was $10.99. When the inside person gave me the price it was two dollars higher than the sign. I pulled up to the window and explained what the menu price was and they tried to tell method had just raised the price and had not changed the menu. I explained that they can not do that and have to give me the price on the menu. After some back and forth they finally agreed to give me the menu price. Tehn they had a problem with the Pepsi I ordered as it was coming our foamy. I said to change it to Lemonade. There was no apology for the problems or the extra time I had to spend to get my meal. In the end the fingers had very little taste and the fries were very salty and cold. I would never stop here again.

zero. they said the lobby closed at 330am that's why they were taking so long but I got there…read moreBEFORE 330 around 315 & they took 50 minutes & there was only 2 orders & like one person in the drive through. the whole time. got videos of them on their phones messing around, laughing plus there was at least 7 of them back there. & I said something because it's ridiculous and one of the younger kids with dreads was so disrespectful said he was gonna spit in my drink after I told them I needed it & forgot part of the stuff I ordered. the manager, I think, said she would handle it but then proceeded to defend the worker as if I was in the wrong. then he opened the door for me and was telling me to leave calling me names, being so disrespectful. bunch of lazy people working there. I got it on video I'll attach and there's no sound because I was on the phone, but I got the time & date.

I am a DoorDash delivery person, formerly an IT manager at a fortune 100 insurance company…read more I'm 59 years old. I was in the Taco Bell on 25th street in Columbus, Indiana. I have never seen a restaurant this filthy & disgusting. I have now refused to pick up food at this location for DoorDash because I would never in good conscience present this food to someone to eat. I feel that this location should be SHUT DOWN until it can be brought to acceptable standard.