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    Chipotle Mexican Grill

    2.1 (295 reviews)
    InexpensiveMexican, Fast Food
    Open 10:45 am - 11:00 pm
    Updated 3 months ago

    Order Chipotle Mexican Grill Takeout or Delivery

    Chipotle Mexican Grill Photos

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    CHIPOTLE MEXICAN GRILL ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Good for kids

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    Sour cream, corn and cheese taco with 4 pieces of grizzle...errr..."carne asada."

    Embarrassing. You need to fire whoever is doing your online orders. I just ordered online take out and this is what I got home to. I very rarely go to chipotle, let alone this location, because it is never a satisfying experience. The food is either stone cold, NEVER enough of a consistent amount meat or rice, brown guacamole, sour corn salsa, rude employees (esp this location) or a super dirty lobby (esp this location) or a combination of all of the above. But, my kids like it after practices, so I gave in tonight. Mistake, as usual. Should've went to Five Guys. Ordered a steak bowl and 3 "carne asada," if you can even call it that, tacos. There was literally 3-4 pieces of "carne asada" in each taco. There was more corn, sour cream and cheese than meat. Literally, a sour cream taco. Employees don't care, obviously management doesn't care, management is non existent, food quality sucks, the place is filthy, and you get absolutely ripped off EVERY. SINGLE. TIME, you order from the app. It's getting really old. Minimum wage went up, but the attitude, effort and care of the employees has gone down and no one still wants to do the job with pride. It's not the money, it's the people you hire. This is a typical corporate $h!thole. I wasted 1600 points on a rice and lettuce bowl with some steak that didn't even fill up half the bowl, and $14 on 3 sour cream, corn and cheese tacos with stale tortillas. Thanks for another memorable experience Chipotle! YOU NEED PROPER STANDARDIZED PORTION CONTROL. YOU KNOW, THEY MAKE DIFFERENT SIZED PORTION SPOONS FOR RESTAURANT SERVICE. EVEN IN DIFFERENT COLORS FOR THE DIFFERENT PORTION SIZES!! MIND BLOWN. After 25 years plus, you'd figure you would have this whole portion size thing figured out. Seriously. It is the ONE thing that has been consistent in the complaints about Chipotle. Amateur hour. Think about the time and trouble you would save if you did what every other successful restaurant has done in the last 100 years. People don't want a crap shoot with their online order. We should expect the same amount of ingredients every single time we order no matter the location, time of day, or what pissed off employee is behind the counter. A customers portion size shouldn't depend on the employee behind the counter. It should be consistent across the board without even having to think twice. BUY THE SPOONS! There are 5-6 years worth of 1 star reviews for this location on Yelp about the SAME things. It's time to make a change. But you know nothing will change, it never does, so I'll wait for my poorly worded automated response. UPDATE: I shouldn't have to go to your website and regurgitate what I said on yelp. This is part of the problem. We write reviews for you to read and to inform "management" about any issues or otherwise. It's not our responsibility as customers to contact you AFTER we have made you aware of a problem. If your really cared, you would contact us, not the other way around. Corporate BS. You guys can address us right from here, but you don't. Why? Because it's a BS automated response masquerading as customer service. Just another corporate "pass the buck" scheme. You have all the information and photo evidence of what happened. I'm not going to rewrite everything I wrote on here. Customers with legitimate complaints should be contacted by the actual store manager. What a joke. I'm here if the actual store manager wants to talk.

    Small burrito and equally small chicken bowl
    Chris H.

    Talk about the smallest bowl and burrito.. this wasn't a kids meal. Paid for extra chicken which maybe that's all they gave me. Made the mistake of ordering through the app to-go and gave a $4 tip. Jokes on me for being generous. Update: Looks like Fia tried help but also provided an under portioned response.

    Jordan G.

    Chipotle Mexican Grill Attn: Emily Murray 2470 W Happy Valley Rd, Ste 1181, Phoenix, Arizona 85085 623-215-0900 If you want guaranteed bad service with a scout, and you also want your order messed up, you can visit this Chipotle store in Phoenix, Arizona. Chipotle for me is a consistent 4 or 5 star operation, as it should be. This Chipotle location is a store that I avoid at all costs. This location is not a clean looking store, trash cans are regularly backed up, food is spilled on the floor behind the counters. Cashiers are nice enough, but the food servers act like they really do not want to work here. Would give this Chipotle store negative stars if I could. Well deserved 10 negative stars for todays experience alone. Asked for corn, and was told by the server that they ran out of corn. I know that he was lying. Paid for my meal, walked over to the to-go window and asked for some corn. Guess what? The to-go window found the missing corn that we needed to enjoy our Chipotle burrito bowl meal. Excellent. Emily Murray, this is all on you. Clean up your store, train your workers, there is absolutely no excuse for horrible service and a dirty Chipotle store. Will not return here. No way, Jose. Not recommended to anyone. Steer clear. Jordan

    Order specifics- extra fajitas veggies, extra tomato salsa, extra lettuce.  I didn't even get regular portions.

    Worst Chipotle experience ever. Don't eat at this location unless you want your order wrong, burnt and just poor quality. Spent $53.81, what a ripoff. We eat at Chipotle regularly, ordering in and doing pickup orders and this is just unacceptable.

    Horrible! Stay away and save your money. Chips were stale and this was my food I received.

    Cool wall art inside

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    6 months ago

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    6 months ago

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    13 days ago

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    10 months ago

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    7 months ago

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    1 year ago

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    5 months ago

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    10 months ago

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    1 year ago

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    7 months ago

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    4 months ago

    Super efficient and always fresh. Great food every time, this place never disappoints.

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    3 years ago

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    2 years ago

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    1 year ago

    Really clean location. The team members are super efficient. Everything fresh. 10/10 recommend!

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    2 years ago

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    11 months ago

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    11 months ago

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    6 months ago

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    6 months ago

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    1 year ago

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    2 years ago

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    1 year ago

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    2 years ago

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    1 year ago

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    2 years ago

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    10 months ago

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    1 year ago

    Team members were friendly and the food was very fresh and well maintained. The cleanliness of the dining area can improve somewhat.

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    2 years ago

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    Presidio Cocina Mexicana

    Presidio Cocina Mexicana

    4.6
    (1.3k reviews)
    17.1 mi
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    Food is fantastic. Ordered chilaquiles with birria as my protein and the meat is tender and…read moreflavorful. My girlfriend ordered aqua chilies they had a nice kick and good portion. We also ordered two cocktails: mezcalita and st.hibiscus both perfect ratios. You can taste the alcohol and not overpowering with artificial mixers, like most restaurants, cocktails. Worth it. Service very good. With great classic Mexican music not the overplayed playlist you hear at every other spot. I might be proposing to my girlfriend here because we loved it so much.

    I sniffed this place out as a possible eatery at which to grab a Mexican breakfast, which is not a…read moretypical choice for me. But I wanted something hearty after donating blood the day before at Phoenix Fan Fusion. I felt like I didn't eat enough to replenish all of the corpuscles I shed, so a hearty late breakfast was in order. I was pleasantly thrilled with my choice of Presidio Cocina Mexicana, as the late breakfast I ordered did not disappoint! I ordered the Chilaquiles, which are essentially breakfast nachos, and you have a choice of protein to add. I chose the birria beef which was perfectly slow-cooked and complemented the corn tortilla chips, cheese, and eggs superbly. I opted for both the red chile and green chile sauce which coated the chips along with a generous layer of tangy cotija cheese. I asked for the eggs scrambled and they cooked them just how I like them... fairly dry and in a thin griddled layer. Add to this mound of well-seasoned goodness a decent dolloping of Tapatio hot sauce (and salt and pepper on the eggs) and I had endless perfect bites of spicy, meaty brekkie goodness that brought delighted yummy sounds from my grateful gullet! This was quality food and the couple at the bar next to me raved about the Menudo, so it has all the hallmarks of authentic Mexican fare. It restored me from borderline anemic to my usual strutting rugged caballero self. "¡Arriba, arriba! ¡Ándale, ándale!"

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    Casa Corazon Restaurant

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    (941 reviews)
    16.9 mi
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    If you are looking for upmarket Mexican food, with a great drink on the side, my favorite go to…read morespot in downtown Phx is casa corazon... they have a good menu and fo everything well, from grey Baja tacos, in true Baja style to chili rellenos, fajitas and oh my god the salsa bar!! To die for. Chips are gratuit. Service is prompt and knowledgeable. The entrance is via the kitchen as this was once a home, now converted into a great eatery. So you come in the side door to the dining room . Wait staff all greet you and guide you to the dining room, festooned with roses and talavera tiles. It's not kitschy, just gorgeous. The menu is ample and you can't go wrong with anything. The initial refrito dip, tho yummy, has pork. But they have the best, the absolute best black beans!! Try them just for a change. You'll be converted. The dining area is small but cozy and beautifully done. So enjoy!!

    I'm so glad we finally went to try Casa Corazon. We met with a friend visiting from out of town…read moreduring lunch, and everyone absolutely loved it. The restaurant is inside of an old brick home with wood interior and warm colors. The service was good-- friendly and food came out at a good pace, we were checked on regularly. We ordered an appetizer and then entrees from the lunch menu. The aguachile appetizer is SO good. It's bright, fresh, and has a lot of flavor in the green sauce. It reminds me of a ceviche type dish due to its raw butterflied shrimp that is marinated in the house made chile serrano & cilantro citrus sauce. It was awesome. We were also given free chips & house made bean dip. I ordered the mixed two item plate with a chile rellano and taco corazon (grilled taco dipped in a red chile sauce, stuffed with shredded beef & melted cheese. Topped with grilled onions). The black beans and rice is also tasty. I tried a bite of the other dishes, and I also really liked the brightly colored spinach & cheese enchiladas with pink sauce ( signature beet sauce). I look forward to trying other items from the menu, I was eyeing the steak Mexicano or red snapper. Those dishes sound good for dinner.

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    Dining Room
    Dining Room
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    Taco Chelo

    Taco Chelo

    4.7
    (181 reviews)
    22.5 mi
    $

    Came here for our Friday lunch date a couple of weeks ago (but forgot to write a review)…read more We had a couple of their tacos (I had the Al Pastor as it was only available on a Wednesday ‍ and the wife had the Costra taco and it was all pretty good. Great flavors. We shared their Flamingo (crispy rolled flour tacos stuffed with cheese blend and roasted anaheim pepper, topped with lettuce, sour cream, avocado salsa, pico de gallo and cotija cheese) - VERY GOOD! HIGHLY RECOMMENDED! We both had the Modelo Especial with lunch as well, as you gotta do it right! Service was quick as it wasn't that busy when we arrived and were seated - but it got busy not long after.. You can see its a popular place and right in the heart of Tempe so no surprises! It's not a noisy place but far, and quite open, so its pretty average for noise. We will be back - as there are some great foodie places around in Tempe, and Taco Chelo is definitely one of them!

    So my husband said these are the best tacos he has had and his favorite of any we have had in…read morePhoenix. I felt different. First of all, eating anywhere in Tempe, starts with a frustrating time.... Trying to find parking and having to pay to park. I don't understand why restaurants don't have parking for customers. Idk maybe I don't know where to look. Second, it's hot AF in here. I feel sorry for the guys cooking. It's 105 today and the restaurant is so small, it's probably impossible to keep cool during the summer. Finally, the food. It all tastes very fresh! NO SEED OILS is amazing. I feel like I have won something when I find a restaurant that uses olive oil and beef tallow to cook in. Best corn tortillas I have had for sure. We basically tried one of each taco. (Although some of the tacos we ordered were wrong, so we just kept adding) not a big deal, because they were delicious and we loved them. I felt like the carne was chewy but my husband loves chewier meat. The taco with the marlin was my favorite. And the one that came out kind of like a cheese crisp. It's loud in here and again the space is very small. They do not serve wine at all. But yummy margaritas! The bartender is working solo and working hard! She busted her butt and did an amazing job. And smiled the entire time. She was awesome

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    Really cool vibe inside
    Really cool vibe inside
    Costra Taco - get it!!!
    Costra Taco - get it!!!
    Piña Colada Agua Fresca - very tasty

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    Mariscos Playa Hermosa

    Mariscos Playa Hermosa

    4.4
    (1.3k reviews)
    18.2 mi
    $$
    Outdoor seating
    Full bar

    This place is so good! Friends kept telling me to go, and now I get why everyone talks about it…read more If you're planning to visit, try to come before the dinner rush because it fills up fast. Also bring a group. The portions are huge and the food is clearly meant to be shared. Trust me on this one, bring friends. I've tried a bunch of dishes here, and there are a few I always go back to. For the table, Camarones Locos is an easy choice. The flame grilled shrimp comes out hot and full of flavor, perfect for passing around. La Patrona ceviche tower is massive and worth the order. When it hits the table, you immediately feel good about the decision. El Pulpazo is technically an entrée, but we always order it as a shareable. The octopus is grilled perfectly and it comes with rice and beans, so everyone gets a little of everything. For entrées, my number one pick is the Lobster and Crab Enchiladas with green sauce. I think about this dish at least once a week. The enchiladas are packed with lobster and crab, and the green sauce ties the whole thing together. Honestly, I could talk about this place all day. If you like Mexican food and seafood, you need to try it. Great food, big portions, and a menu that makes it hard to stop ordering.

    It was my first time visiting this restaurant with a party of 10, and unfortunately, the experience…read morewas not great. The service was okay, but the staff lacked friendliness and didn't seem very welcoming. As for the food, some dishes were good while others were disappointing. Overall, the flavor was lacking for me, and many of the dishes just didn't stand out. Another issue we ran into was the parking situation. The parking lot is very small, and we had to park outside of it, which was inconvenient for a large group. Overall, my experience was not the best, and I wouldn't be coming back.

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    Mariscos Playa Hermosa
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    Our Molcajete Frio is a cold seafood platter with so many of your favorites! Oyster. Crab legs. Ceviche. Shrimp. Delicious!

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    Alma Southwest

    Alma Southwest

    4.3
    (1.2k reviews)
    16.2 mi
    $$

    This review is for the totality of the experience…read more I made an advance reservation at Alma Scottsdale for a mid-sized group of 7 to celebrate a special occasion. Our party arrived right on time for our reservation, but we were not seated until 15 min later because our table was not ready. It took about an additional 15 min to get tap water for the table (there was not enough provided anyways), and to place our orders too another ~20 min. The food did not arrive until 30 min later. For context, we eventually learned that the restaurant was short staffed and the bartender was also operating as our waiter. When the food finally arrived, there was a mix-up on what was delivered. We had checked with the staff who delivered one of the dishes: we ordered the "wild mushroom" side, but what we received did not look quite like it. We asked clarifying questions x2, but were assured, "no, it is the wild mushroom." Turned out, it was the mushroom empanada that was delivered to our table, which we originally did not order. The management did rectify the situation upon the conclusion of the event when we were paying the bill, but to us, it felt a bit accusatory as if we intentionally wanted to cause a huge fuss about the final total, which was absolutely not the case. The food in general was delicious. If this was a more standard dining experience, it would have been 4-5 stars just for the food. The service was very subpar, and really colored the entire experience negatively, therefore the two star review. I understand that staffing shortages happen -- fine. My family has worked in food service as wait staff for 25+ YEARS, so I am empathetic. But for management to ring up our bill and then come confront us in an inflammatory manner, making us feel like we were wrong, on an occasion to celebrate something special, was extremely disappointing.

    Our bartender Angel was AMAZING! I said I wanted spicy and he absolutely delivered. Between the…read moredrinks and food, he made our taste buds and tummy's happy. Plus, great customer service. Thank you Angel!

    Photos
    Tequila Bar
    Tequila Bar
    Chicken Empanadas
    Chicken Empanadas
    Soft shell crab tostada

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    Soft shell crab tostada

    Chipotle Mexican Grill - mexican - Updated June 2026

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