Very poor service. Ordered food from the app in advance and the entire order was insufficient. Did not provide utensils or hot sauce. There were barely any rice or steak (maybe 5 pieces or less) in our steak bowls. The veggie bowl barely had any veggies. Also, the worker would not give us any hot sauce upon request. Go to a different location. They do not care about their customers. read more

I am a Chipotle fan. This location of Chipotle always has good food, BUT: the speakers for the sound system are pointed right at the counter, so it's difficult to communicate with the folks that are putting your order together, therefore good luck getting what you actually want to eat. For some reason, even if you order the burrito bowl special, you still must define everything you want in it. Lucky for me I like almost everything in the menu options, so if it ain't quite what I thought I was getting, I'm still going to eat it and it will be fresh and tasty. Four to five stars to the food quality, pricing, and freshness; one star to the ordering process, so the rating is a three. The location is less than ideal since the parking lot simply isn't big enough to support the stores in it. So get there early or go late, otherwise, you won't have a place to put your wheels while you nosh out. I'll keep going from time to time because I really like the food; but there are better locations on my normal rabbit trails. But less and less unless the speaker issue is fixed. read more

Ordered four burrito bowls. The white rice was undercooked. Won't be back to this location.

I ordered for delivery today & the food was delicious! The delivery was fast and the food was hot. This Chipotle consistently provides quality food and takes the time to make sure orders are correct. Thank you to all of the employees continuing to provide great service during these trying times! read more

The Reserve at Stoney Creek staff often orders here for lunch. We enjoy the food and love that you have gluten free options. Do wish that you could order a cheese quesadilla online though. read more

Never thought I'd have bad Chipotle...but I did here. :( Slow service, mediocre food. I won't be back.

Restaurant is visibly dirty. Approached counter to order take-out. Ran out of black beans. Ran out of lettuce for salads. Ran out of lemonade. Requested carton to carry out 3 large drinks. No, Chipolte ran out of cartons too. A real hole in the wall. Either the manager is absent or should be replaced. What kind of Mexican restaurant doesn't have black beans? Won't be back. read more

Several times I have noticed that this chipotle has made us wait outside, for no apparent reason. All the neighboring restaurants allow people to wait inside or order inside for their meals. But for some reason Chipotle has gone above and beyond for the community (sarcasm) and is making everyone wait outside in 35 degree weather, while people go in one guest or one party at a time. Absolutely ridiculous way to treat people. Totally absurd to block off all the restaurant and make everyone wait outside. read more

Poor service. Called in to verify my order my name was made fun of while I was on the phone. Order was messed up.

The dining area is gross. Never maintained. I can only Imagine whats behind the scenes .No wonder people get ecoli from Chipotle. read more

I worked at this chipotle for only a day because of how absolutely mean the employees are, should've figured that though considering how rude they are to customers. every time i come here the skimp on all the portions, even when i say extra. one time i asked for extra sour cream on my bowl and after i asked for more after they put a tiny dollop, i gave up and just asked for it on the side, and they charged me! wouldn't come here so often if it wasn't the closest, i will say they are quite clean though read more

Unable to call in order and was told by staff member to order on line. Informed staff member I attempted to order on line but there is an issue with their website. Now I am here standing in line. Spoke to the manager that if online is not available should make exception to call in order. Terrible customer service. read more

There is a worker here who was rude, and seemingly impatient. I understand we are in trying times but as a door dasher trying my best, i at least practice good customer service. I suggest you discuss that. read more

Business as usual type of vibe. Decent service. The food was what I expected. No major complaints but this place didn't wow me either.

This is a very good place to eat very ok food. The food is tasty enough,and the portions are large. But there seems to be something missing. I think it's the lack of selection on the menu. It's rather small. Burritos,tacos,bowls,or salads. That's it. Not sure what they could add that would satisfy my desire for a larger menu, but it needs something. read more

Chipotle Mexican Grill - Soft taco made to order - Mexican Near Me - Severna Park, Maryland

Entering this Chipotle all me and my family could notice was the mess in the kitchen. We were greeted with an employee with no enthusiasm and acted like she had a problem with serving us. Going down the line I was given very small portions of food. When I asked for a side, it was tossed at me. There was no welcome for my appreciation. Even though I was having a bad day, I showed no disrespect and I was hoping to have my day made better by this Chipotle staff but they made it worse. To add to it, the beans tasted burned and there was barely any flavor to the guac that I had to pay extra for the half spoon full they gave me. They dont even deserve the one star. read more

Got sick from last nights order. No more Chipotle for me, third time I have gotten sick (different locations each time). I guess my body isn't made for Chipotle's ingredients. read more

I have to agree with everyone else who has reviewed this particular Chipotle recently - it has fallen way off in quality since my original 5-star review. It's often filthy, serves small portions, and is generally sub-par as far as Chipotle's go. Still the best fast food option in SP, unfortunately. read more

I have consistently ordered online from this restaurant and only once has my order been ready when I got there. Might as well stand in line. Absolutely incompetent employees. read more

These employees suck and have for awhile now. The one place I wish they would employee Mexicans who know how to work fast and make a great burrito. read more

I love Chipotle and go there all the time, many different locations. I have been to this one 4 or 5 times. I have never had any problems here, the food has been consistently good, the employees friendly. I like this location because the lines aren't that long compared to most of the other Chipotles I've been to and there is usually no problem finding a table to sit at. read more

Great food, but they need to work on cleaning the tables. I didn't see anyone going around to wipe down the table or do any minor sweeping. Needless to say the place was a little dirty. read more

My boyfriend and I came here after playing restaurant roulette on what to eat (pretty much me saying no to everything lol). I work across the street and decided to give this a try. I must say I'm very impressed. There was pretty much no line, the food and service was amazing, the place was extremely clean compared to many other chipotles I've been to, the list goes on. I definitely recommend this location! read more

I was here Friday, and I can say this was the worst experience at a Chipotle I have ever experienced. The wait was terrible because instead of working they were having full blown conversations with each other. Let's not forget I paid $20 for two bowls, why you ask? Well that's because this is the only chipotle I've been too that gives you half a scoop of chicken and calls it a day. Oh I'm sorry I didn't know I was just ordering a rice platter with a side of meat. After I asked for more meat he went on to say "it'll cost you extra" so this is the first time I've had to pay extra at any chipotle. Not to mention I paid for extra meat that wasn't extra, it's usually the amount I get at any other chipotle. Don't waste your money or time, I will be making an extra 20min drive to another location next time. Pathetic excuse for a Chipotle!! read more

By far the worst chipotle! Huge disappointment. We have given it plenty of chances and now we are done! Our food tonight was disgusting

Lunch rush was at bay when we came in so the line was long but worth the wait. Good food, fresh ingredients and quick staff. Love the fact that they offer brown rice aside from white rice. One of the best Chipotle I've visited so far. read more

It's Chipotle so it's always good, only hate the fact that they're STINGY on the meat give you very little chicken & very little steak. Also guacamole is way too expensive come on you barely put any on there and want to charge me $2? lol But love the food, also staff is always changing not sure if it sucks to work there or what. read more

I only continue to return to this location because it's the only one that's local to me. But today they really dropped the ball. I always try to order online to make sure it's ready when I get there to avoid the line. Once again,even though I ordered ahead for a pick up time of 2:30, I didn't leave until 2:49. Not a huge deal. But I got there right at 2:30. (The other day I got there 15 minutes past my pickup time and the girl at checkout told me "sorry,you're early. It's not ready yet.) So I sat there and watched the people scramble to make my order. Unfortunately,with this location you have to be specific to order "extra" of everything to get the almost normal amount because they skimp on absolutely everything. Even though I did order extra I was so fortunate enough to watch the guy literally take the right amount of each ingredient I requested and dump half of it back into the trays. I digress. I get home. Open my burrito bowl tray and begin to fume. My bowl is basically empty. I did order extra. I drove 17 minutes,had to wait because the staff was ill prepared, and my bowl is not only low in the food but the rice isn't even seasoned! I could've made this shit at home. The reason I go to Chipotle is not only due to laziness but because I like the rice and salty chips. The rice in my bowl was not even seasoned. It was plain white rice. I didn't order Chinese food. I wanted Chipotle! Wtf! Speaking of the chips, they don't salt them here. At least not anymore. I'm so irritated with this specific location I want to strangle myself every time I want it. On a plus side. The checkout people are usually the nicest ones. (Aside from that liar from the other day) I wish they'd just open one near me. I wish that this location would get their shit in gear. But I doubt it'll ever happen. Also, thee food is always cold. Like,I immediately need to microwave this ish, cold. read more

Will never return !! who charges you a burrito when you get a veggie quisadill then when you ask for what your going to be charged for they look at you like you have 2 heads. If your going to charge me for a burrito don't you think you should give me the sides of rice and beans without and issue?? So I will never come back!! Then my husband had to ask for lemons?? And then when he did get 2 slices of each was rotten.. really now you have to ask and no knives or spoons any where to be found guess you have e to ask for those to.. so very difficult to cut my quisadill without a knife read more

Probably the slowest Chipotle know to man walked in here today to a foul smell this location is the worst and is always the worst location

Every time I come in here for food I'm met with uncomfortable stares from the staff. Also, the people that make your food on the line don't seem to care for their job considering most of them just flop the food into the bowl/on the burrito, and sigh after every request. I would give a 2-star review, but last time I ate at this location I got a stomach virus and couldn't be 10 seconds from the bathroom for almost 12 hours. I think I'll just drive a little farther and get Chipotle from the Glen Burnie location, or get some Cafe Rio across the street. read more

I don't know why I always feel the need to start off a review with a disclaimer. So here goes.... You know I looooovvvvveeee Chipotle right? I mean I love the options I get, I love the fact that I can use the online ordering service so indoor have to wait in line to get my food. I mean why else use it right? Ordered my food at 815 online for a 9pm pickup, we arrived at 852 only to walk in and there not be a line at all. Normally the line is running out the door on a Saturday night, walked to the register to pick up my food I'm so hungry and excited by now, only to get there and it's not ready. WWHHHYYYYY!!!! I don't understand. So they begin to make my food which included a burrito bowl, a burrito, a kids meal and a salad and two sides of chips. Which I already peeped they were out of (chips). Like it's 9pm why are you out of chips. By now it's 9 and I should be walking out the door to enjoy my delicious "hot" food but instead I have the cashier telling me that they have no salad lettuce only shredded lettuce and was that okay?? Like do I have a choice??? Were they gonna go to the back and open a new bag just for me?? They should right... Wrong. So I said sure I want a salad so I need lettuce right. Moving on.... Everything's getting ready to be packed up only for the cashier to discover that there are no chips!!!!!!! This should have been peeped like 30 mins prior when 3 lonely bags sayt on the shelf asking where the rest of their homies went. But no theirs cries went unheard. Again I was asked the dumbest question... There's no chips, it will be about 5 minutes do you want to wait??????? At this point What I wanted to do was reach over the counter and smack him... But I couldn't so I politely said yes I will wait. 11 minutes later a have hot chips, my food is probably cold and there's no forks. Oh well time to find another location. read more

I use to love this Chipotle, however I will never return to this location. I ordered a chicken quesadilla to go and when I got home and bit into it the chicken was not cooked. GROSS! But...I decided to give them one more try and ordered the soft carnita tacos and had a huge bite of bone. Soo needless to say I am done here before they kill me. read more

Slowest Chipotle I've ever been to. Like, your phone might die while in line-slow. Have come in at various times and days of the week (it's the only one in the area). Never fails. Always slow. read more

Worst location in Anne Arundel/Howard County area! They served undercooked rice. How do you screw up RICE?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Fast, friendly and affordable food. $7.25 I can eat lunch? NOT BAD! Love it, never gotten sick either. I eat here at least 3 to 4 times per week (not exaggerating). Chipotle = life. read more

Go to place to get a quick Mexican craving satisfied.

Was a pretty good experience. Staff was working well together and my food was on point. The guacamole was looking a little rough so didn't order it. read more

The food is good and the service is friendly. However, in the last few months I have noticed a slacking in cleanliness. There is always food on the floor at the tables, and the table tops are often dirty. Same with the bathrooms which are not clean at all. This is a high volume place, but they need to pay attention to hygiene. It is not appetizing or pleasant to have to wipe the table yourself before sitting down to eat. read more

Chipotle always taste great but my god is this location slow! I entered at 4:05pm and didn't pay till 4:37pm. That's ridiculous considering the line was only half way to the door when I entered. I'll drive the couple extra miles and go to the location in Hanover! read more