We walked in with no predisposed notion of what we were going to experience in Chipotle. We scanned the offerings which were sparse and had questions regarding the choices of fillings. Upon visually checking out the offerings it was apparent that this place is an upscale Taco Bell that may serve healthier choices, but ours were lackluster and left us hungry. I had 3 tacos with pork, lettuce, tomato,cheese and I commented wheres the meat! They are very frugal with the quantities proferred in the tacos. BG had the salad, which she said tasted good but she to was hungry after finishing it. The only way to fill up was to choose rice as a filling or go next door to Gabby's and have a bagel. The ambiance is just plain not there. Walls were unfinished wood and tables bolted to the ground and home made lighting fixtures and seats most uncomfortable. Looks like most of their business must be take out cause no one would enjoy eating there. Not one decoration or drop of color in the whole place makes it look industrial not people friendly. Personally I am not charmed by their food, service and ambiance and if given the choice will not return. You are better served at Subway with one of their healthier foot long sandwiches. read more

Let me start by saying i am not a fan of Mexican food. My son and daughter love the place and decided to get dinner there one night. I was amazingly surprised at the price and the set up. I got a bowl to go with white rice, chicken, sour cream & peppers and onions. The food was totally delicious with a very reasonable price. The staff were extremely friendly and super fast, In and out in 5 minutes. This is definitely they best of the inexpensive fast food places in this area. With that said the food is amazing and super high quality. I highly recommend Chiotle and will defiantly be going a lot more. read more

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I was very disappointed, I ordered delivery for 5 rice bowls and all the rice was raw for all my orders. I paid so much money to order this food and it was completely inedible. read more

Slowest operation ever. They have one person working the line. It takes 20-30 minutes before you make it up to the counter to order.

So I have to say I wasnt all gung ho about going here I hate the parking near there(BUT now there IS PARKING) I am not a fan of Mexican food usually and Syosset is in need of good food This is a simple place with only a few choices a bowl a salad or a burrioto with the food out front for viewing you pick your "type" I choose salad there was an offering of beef or chicken you watch the servers as they fill your bowl, salad, burrito they have two rice choices white or brown so I choose brown I get shredded lettuce , cheese, brown rice black beans and sour cream and because of the no meat of my choice I get cup of guacamole this all makes for a hearty little meal to go with my izzie grapefruit soda looking for a hearty little meal go on in read more

Chipotle Mexican Grill - Salad bowl - Fast Food Near Me - Syosset, New York

Once I walked in one of the workers made fun of me and my friends once I turned my back and I almost threw up multiple times while eating my burrito and I ended up throwing it out, I wouldn't even be mad about the food if the workers weren't so mean to me and especially my friends, if I could I would give this place 0 stars. read more

One of the worst chipotles I've ever been to. Workers serving the food taking their anger out on the food as if it broke up with them or some shit. Service is just full of kids as if they were in a depressed mood all the time. Don't go to this chipotle, you're better off taking an extra 15 min drive to the next nearest one. read more

I like many am a big fan of Chipotle and the most common issue we have found with the chain is our local favorites change management and the quality of food we have come to crave is inconsistent. Thankfully this location in Syosset has maintained the quality standards we have come to expect every time we order and we are always satisfied. Thanks for keeping the lime stocked and available to your customers and following order directions, mobile or otherwise. read more

Come here all the time, staff is chill food is good. A lot of people here are giving bad reviews because their pickup order is always late. I will admit they don't have much staff working but just don't order pickup then line also isn't that long. read more

I eat here a lot and I'm usually happy with the meal but 3/5 times something is wrong or the service is bad. There's a big boy that works the register here a lot and is rude and lazy. They never bring the food to the Togo shelf and so you end up waiting like an Uber eats driver for your food. There are one or two really hard workers on the front line but it seems that everyone else is lazy and hates their job. The guac is also usually really bad just don't get it from here. read more

I have been a chipotle customer for a long while and this was the most disappointing and unacceptable experience I have ever had in one of their restaurants. The staff was incredibly rude and argumentative. I gave a simple order "plain bean burrito" which was met with back talk and confusion. I politely explained what I needed and requested my order again and was given heavy sighs, rolled eyes, and debates. I would say maybe they were having a bad day, but this encounter was just unnecessary and unacceptable. There are too many other restaurants- which are locally owned and not franchised- for me to give my business to. I will not be returning. read more

Rude Cashiers, bad customer service, they often have missing items when we pick up the order. My kids love chipotle but this place is the worst. read more

You know they say "B!t€#3$ sin for Chipotle" lol. I love chipotle!! I usually come here for lunch during week since I work in the area to satisfy my Mexican craving. The parking here can get a little crazy. I usually get the bowl with brown rice if I'm hungry or salad bowl for lighter meal. The Vinaigrette dressing is a good add on for salad and they have different salsa's. I like their new chorizo spicy sausage chop meat. The shredded pork and steak are good, the chicken is ok. The guac is a few extra dollars to add on but delicious :-p I like the buffet style of choices of meat, veg, beans, rice etc with option of half and half of two meats or double portion if you like variety (which I do :-)) I also like that there are healthy choices of brown rice or salad and if you don't want bowl you can order 3 tacos or burrito. Feliz Cinco De Mayo Enjoy :-p read more

Service was terrible, I asked for double protein and she put half a spoon and a s she was wrapping my burrito she messed it up really badly. I asked her to remake it so she scooped whatever was in the old burrito with her hands and put it on a new wrap. I have never seen anything like this before read more

Greatttt comidaaaa inside needs a lillll cleaning up but food is spectacular‼recommend the watermelon limeade drink fa shooo‼

Same as the other negative reviews here. It's fine if you go in person and can watch but if you order online they either: Skimp on portions, half filling the bowl or burrito. Mess up the order (I had someone else's order in my bag), We also had the 'crunchy undercooked' rice issue one time I like chipotle but this restaurant has had more misses than hits with me. My advice would be, just slow down. You're not in the city, you don't need to go at light speed.. just get it right read more

I get food from here a lot (online ordering). It's a good place but it's hit or miss. They've screwed up my order a bunch of times. From things like forgetting to give me a side of guac, or giving me very dark colored guac, giving me a handful of chips when I ordered a large, adding rice on things that I said no rice. Update: posted a pic of their guac because it's just unacceptable. If it was fresh it would be a bright green. This is plain unappetizing and I threw it out read more

Chipotle Mexican Grill - Extremely dark guac. Pic was taken right after bringing my food home - Fast Food Near Me - Syosset, New York

This location has some real issues. Maybe they will get it back together after this COVID stuff passes, but they simply cannot handle the rush of app orders well. Twice I've ordered, twice food was not ready more than 10 minutes after the selected pickup time (which was 20 minutes after the order was placed). This second time they could not find my physical order...it was in the back??? Save your time and frustration and go to the Hicksville location across from the Broadway Mall where they have their act together. read more

Love this location, the employees are always friendly and the food is always good. Parking lot can fill up quickly and gets pretty crowded on weekends and during lunchtime. I have a lot of eating restrictions due to food allergies, but all their food here is fresh and simple without any additives and preservatives. My favorite thing to get is a burrito bowl with white rice, carnitas, cheese and guac. YUM! 4 stars. read more

Terrible place! It would be nice if they actually ANSWERED THE PHONE! I just had surgical and can't afford getting sick or a flare up so I ordered through Uber eats but I wanted to call to make sure there was no cross contamination with gluten! Finally the Uber guy gets there and we speak to them through his phone and ask that they remake it safely to avoid getting me sick. I called them 15 times!! Not one answer and the food got me sick now I am sick. The manager there is terrible what kind of person doesn't answer the phone or make sure the food is safe from allergens. They didn't even make the second bowl correctly! They made two of the same orders when there were two completely different ones. Don't go here the manger obviously could careless about their customer and food. read more

My favorite chipotle in the 631. The staff is so much nicer then any other location and this location is usually not too busy, the only problem is the location and parking. The parking lot is small and tight and a pain in the butt. read more

Highly recommend coming to this location Staff is always friendly food is fresh and well-made no matter what you get definitely order extra guacamole it's so good Especially with the steak burrito it's such a huge portion you'll end up sharing read more

Took way too long for my order. There was no one even here but the employees were more concerned with cleaning up than taking care of the customers waiting to pay for their orders. read more

Ordered on Uber Eats, rice is way undercooked, steak was chewy, and no guacamole on any of the bowls in the order. On top of that, the food was cold. I'd give no stars if I could. Learn how to cook. read more

This location may be new because there is not much going on. The staff was not friendly at all. The meat was not even warm, and the avocado/guacamole looked like it was from a day or two ago. I am not returning to this location for a while. read more

Chipotle Mexican Grill - Bare - Fast Food Near Me - Syosset, New York

terrible service, I went to this chipotle a week ago around 6-7pm with my little cousin , there was this short middle eastern lady wearing a black collard shirt im pretty sure she is a manager, she was saying racial slurs and said the n word multiple times, I can't believe this company lets there workers behave this way, the way they found it funny is disgusting, I've never cared to leave a review but this is not right, i love the food but I will never come back here. hearing her say those words and laughing makes me sick to my stomach I hope everyone makes the right decision and stays away from this racist and Toxic reasturant. this NEEDS to be fixed it's unacceptable.... read more

If you want Mexican go here and it so amazing. Perfect for children and amazing community. Would highly recommend this to anyone with good food taste. read more

Store is overall dirty every table had food crumbs on it. Multiple items at the beverage station were empty. Small portions that don't taste good at all!! read more

So the young guy taking the order was ok but not too pleasant. I was the only one on line and was on the phone trying to get the order right but this dude was acting like he was in a hurry and I felt it. Did he have somewhere to go??? Anyways so I put my order in for a bowl. And that was done...next the quesadilla. While the guy is doing the quesadilla I see a fruit fly going right next to the quesadilla. He doesn't even try to shoo it away but quickly wraps the quesadilla up with the fruit fly in it and rushes the quesadilla "a la fruit fly" to the back to the hot press. I was in shock for a second and then I decided to protest this atrocity. Ok I get it all restaurants might have fruit flies from time to time but don't insult my intelligence by trying to serve me a fruit fly in my food. I hope the ownership properly trains their staff about food safety going forward. I had to cancel my order and leave. Gotta admit that got me a little peeved. Sorry I don't consider fruit flies a delicacy. read more

Was told that I could get Guac as an included side of my quesadilla, then I was charged for it. When I asked the gentlemen at the cashier he was rude about it and said no guac is always extra I don't know what to tell you. It's understandable if it's an honest mistake or something but not even a sorry? Also she said "what would you like on the side of of quesadilla, you get three sides" and I asked "can I do guacamole as one of them?" and she said yes. I have had issues with this chipotle in the past but never any other ones. The people working here just seem to be incompetent. Train your workers correctly. read more

This is my go-to Mexican food in Syosset, without a doubt. While I have had some troublesome experiences, at other franchise locations, this location kept the bar high and went beyond expectations. The employees were courteous and made sure that despite the noise, my order was correct. They prepared my meal quickly and ensured that I had a good experience, and I certainly can say that is exactly what I had here. 5 Stars. read more

I love chipotle but this spot ruined my experience of ever coming here again. I ordered to pick up on the app and they took half and hour for them to make my food after I already came at the pickup time. Not only was it late but when I opened my burrito bowl THERE WAS NO MEAT. I ordered CARNITAS. And they also gave me the wrong beans but how do you make a bowl with no meat? And the funniest part, I called them right after I had initially ordered to ask if they could not put sour cream because I accidentally clicked it and you know what they said? "Um we legally can't do that or else we'll get sued" like ru serious? Definitely going to get sued now. The audacity to tell me u can't CHANGE my order what so ever yet give the completely freaking wrong order? BS. Extremely pissed. Crappy ass employees. F*** this place. Still waiting to get my order as I type this. read more

Great staff, great fresh food, great service! I appreciate coming to this Chipotle location. There's parking thats shared with the neighbor stores Pizza Rev and Jamba Juice. Rush hour is crazy but they get the line down fast and still manages to provide great service. If you show your receipt to Jamba Juice next door you get some money off your order which is great! Restaurant is clean inside with plenty of space. I recommend and I'll continue to return read more

Very upsetting! Went in to place order and pick up some food. Greeted by employee who stated that due to lack of staff they are only accepting online orders!!! One gentleman asked for manager who says it's a corporate thing! Crazy this is how you do business??? read more

Chipotle is perfect. There is no reason not to give it 5 stars. The taste is perfect and just talking about it makes me want to eat it. Chipotle is my favorite and it should be yours too. Actually idc if it's ur fav cuz then the lines will get long and I'm not about that. Anyways I love you chipotle and I miss you through this hard time of quarantine. read more

Although the in/out isn't the easiest (unless you're continuing to head east on Jericho Tpke), this is a solid Chipotle. I've never seen the ol' line of snooze like you'll see at the other locations (although the workers keep telling me I 'just missed' the rush), so plan on hitting the counter quick! I usually order online to skip the (nonexistent) line and 99% of the time it's not ready when I arrive, but they fire it up as soon as I hit the register. In the end, it would be nice if it was ready, but it's also nice to see it's not sitting out for 5-10min, so let's call this a wash. The interior is on the smaller side, when comparing it to the Hicksville location, but with the light crowd you can always find a spot to sit. In the area and need a 'rito? Hit up a local spot!... but since there are none in the area, there's no better place than here! read more

Chipotle Mexican Grill - Double meat, double beans - Fast Food Near Me - Syosset, New York

Whoever does the rice there should stop. It was really hard and my gums were hurting from it.... Most definitely wouldn't recommend this store if it's your first time trying chipotle. Places like Farmingdale and Happauge are amazing restaurants for first timers! read more

The worst Chipotle I have ever been to. Web orders are a sloppy mess, frequently wrong and sometimes there are so little topping portions it looks like they just wiped the spoon over the meat. Other times the bowl is saturated and reduced to mush. My bag split from wetness and the bowl fell on the floor a couple times. The staff is often moody and managers are combative. After a few weeks there are a whole new set of faces. Must be unpleasant to work there. read more

Don't Use the app to purchase a burrito from Syosset Chipotle. I guess you actually have to be there in person to watch the server put the steak in. I ordered 2 steak burritos and a Steak bowl and mine and my son's were basically rice sandwiches. You would think they pay their employees on the amount of meat they save. I'm sorry to gave given then even one star . I felt completely ripped off read more

Awesome location! Very clean, fast line, friendly crew, and yummy food!! Never waited more than 10 minutes unlike other locations. The place is immaculate and always fully stocked with utensils and napkins. Definitely a good lunch choice. read more

Chipotle Mexican Grill - Chicken bowl with guac - Fast Food Near Me - Syosset, New York