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    Chipotle Mexican Grill

    2.2 (87 reviews)
    InexpensiveMexican, Fast Food
    Closed 10:45 am - 11:00 pm
    Updated 3 weeks ago

    Order Chipotle Mexican Grill Takeout or Delivery

    Chipotle Mexican Grill Mexican Restaurant Photos

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    CHIPOTLE MEXICAN GRILL ATMOSPHERE

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    Charged for extra guac
    Charli V.

    I'm very upset with the outcome of this meal I just had. I LOVE chipotle. I love that I can get a kids meal with no judgement/problem. Today that changed. I came in around 8pm and ordered a kids: build your own . I wanted guac and rice as my 2 sides with steak. (Which I normally get) I asked for my guac to be placed in a plastic ramekin and not the tray, usually this is not big deal. I go to pay for my meal and it's 7.67 It's normal not. It's usually 5 and some change So I asked did you charge me for the guac. And this woman, "Patricia" patronized me. She said "uh yes, guac is not included" I assured her that it was my side. And she said "No, the only time you can get guac is if you get a veggie meal, YoU GoT THe StEaK, byE!" This was extremely unprofessional and distasteful. I paid and left bc I was hungry and had a deadline to meet but I am appalled at what happened. I'm very upset that I was charged extra for guac that should have been a part of my meal and the way I was berated in front of other patrons.

    Burrito bowl with seasoned steak
    Nancy C.

    Chipotle's seasoned steak is delish ! Chicken is good as well but got a few extra bucks get the steak in your bowl or burrito...so worth it!

    Kaleigh R.

    Edit: This place has gone severely downhill. Most of the employees now have a poor attitude, not personable, not friendly. Last time I was in, the girl that wrapped the burritos couldn't fold them correctly. All the fixings were falling out everywhere, nothing was held in correctly, parts of the burritos were openly exposed after being rolled in the aluminum foil. The bottom of the take out bag was covered with sour cream that leaked from the burritos. Doubt I'll be back anytime soon. Original Review: I don't think I've ever had a bad experience here. On top of the food being delicious, the staff is always VERY kind, upbeat, and treats the customers with respect. I've rarely left without getting some type of compliment from the staff; they are engaging and always polite. Only downfall is the wait time; there is often a long line. But I think it just attests to how "worth it" the food is. I've rarely seen staff members appear moody, despite having to deal with so many people. I know I wouldn't be able to do it!

    Chicken Burrito Bowl

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    8 months ago

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    Chipotle Mexican Grill

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    2 days ago

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    11 days ago

    This place is absolutely filthy! I've never seen a dirtier place. The employees and managers obviously don't care. Won't be back

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    24 days ago

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    2 months ago

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    8 months ago

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    9 months ago

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    8 months ago

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    2 years ago

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    9 months ago

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    2 years ago

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    7 years ago

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    1 year ago

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    10 years ago

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    3 years ago

    Could only order online, order was very messed up/ missing things and the bathrooms were extremely dirty, very disappointing

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    4 years ago

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    5 years ago

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    12 years ago

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    9 years ago

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    4 years ago

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    6 years ago

    The food was okay but the establishment itself is low par. Very small selection of soda and the service is somewhat slow.

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    9 years ago

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    7 years ago

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    3 years ago

    made my gf mad and they made food extra small which they didnt get their moneys worth

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    6 years ago

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    Page 1 of 3

    Ask the Community - Chipotle Mexican Grill

    Review Highlights - Chipotle Mexican Grill

    I also work close and they always get me in and out with plenty of time to eat before my lunch break is over.

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    X Crispy - Shaved steak, cheese, onions, peppers and a special sauce, which I loved!

    X Crispy

    4.4(12 reviews)
    5.7 mi

    Prompt and friendly service. Nice interior with plenty of tables and comfortable seating. They came…read moreout and gave me a sample of chicken over rice which was delicious. I opted for a smashburger and it tasted like a big mac and came with tons of crispy fries. Great value.

    Tucked into a strip plaza along Brewerton Road in Mattydale sits XCrispy, a new spot channeling the…read morespirit of NYC style bodegas and bringing something fresh to the Central New York food scene. The owners of XCrispy spent a year transforming a run-down former Pizza Hut from an eyesore into a nicely remodeled, open space, blending halal traditions with American comfort staples like smashburgers, chopped cheese, and chicken over rice. X Crispy is near my job, so I was excited to try them. I saw they had breakfast options, and they had a steak, egg and cheese sandwich, which oddly enough isn't offered in many places in CNY, so that was the first thing I tried. You're able to customize, so I got it on a roll with "mixed cheese" & their house sauce. I ordered online, and their online ordering option is easy to use and allows substitutions. It was ready as soon as I got there, which was around 10AM on a Saturday. It was delicious, still hot and fresh even though it was already ready when I got there. My only complaint was there wasn't enough house sauce on it for my taste, but it was still delicious, piled high with steak. My second time, my wife wanted to give it a try, and we got some dinner items. We ordered online again, a smash burger and one of their crispy chicken sandwiches. We asked for several things on the side, as we were taking it to go and had about a 35 minute drive with it. We got it home and unfortunately were disappointed. Both items were dry, the chicken sandwich almost seemed like it was frozen, and all items that were asked for on the side were simply removed and left out from our order. I didn't think we would return after that, but I just kept seeing good review after good review and thought...this has to have been an off day, or the food simply doesn't travel well. So I gave them another try over the weekend when I was craving a cheese burger and knew I had time to eat it there. I, again, ordered online and got the smash hit burger with fries, and left out tomato and lettuce as I'm not a fan on smash burgers. And they definitely redeemed themselves. Again, food was ready as soon as I got there, was fresh, the burger was moist, juicy, seasoned well, and not only did it have the sauce on it, I was also given extra on the sides, so I have to chalk the one time up to a bad day, and everyone's allowed that. I will continue to go back, but more than likely, only when I'm able to eat right there.

    Photos
    X Crispy - Seating

    Seating

    X Crispy - Three smash hit burgers with fries

    Three smash hit burgers with fries

    X Crispy

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    Five Guys - A Five Guys cheeseburger, milkshake and regular order of fries sits on a table inside a Five Guys restaurant.

    Five Guys

    3.3(54 reviews)
    0.9 mi
    $$

    We're obsessed with Five Guys. This location is especially amazing. The burgers, fries, hot dogs,…read moreand milkshakes are always so good. I love that I can order a lettuce wrap burger with no cheese and all my favorite toppings, and they take allergies seriously (calling it out, changing gloves, and bagging it separately.) The staff here are INCREDIBLE as well; attentive, fast, and genuinely kind. Prices are what you'd expect these days (about $45-$55 for three people), and we always enjoy cracking open the complimentary peanuts while we wait. There's a large parking lot, it's in a strip mall off Erie Blvd, and they always have fun music playing. 10/10 recommend this location!

    Stopped in on a much needed mental wellness day and treated myself to a little cheeseburger after a…read morepedicure. Five Guys didn't disappoint. The place was clean and bright, with a warm welcome right when I walked in. The bathroom was spotless (always a plus), and the order was hot and ready right on time. Everything was well stocked and organized. Food was just what I needed: Little bacon cheeseburger with jalapeños Little Cajun fries: spicy, crispy, and share-worthy Everything was fresh, consistent, and comforting. Great spot to reset and refuel. Thanks, Five Guys!

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    Five Guys
    Five Guys - A photograph of the contents of a Five Guys burger bowl, which include two ground beef patties, tomatoes, jalapenos, lettuce ...

    A photograph of the contents of a Five Guys burger bowl, which include two ground beef patties, tomatoes, jalapenos, lettuce ...

    Five Guys - A Five Guys hot dog sits on the counter in a Five Guys restaurant.

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    A Five Guys hot dog sits on the counter in a Five Guys restaurant.

    Popeyes Louisiana Kitchen - New Honey Lemon Pepper Wings

    Popeyes Louisiana Kitchen

    2.3(42 reviews)
    1.2 mi
    $

    We brought a Shrimp Tackle box and a Surf and Turf, the biscuits were hard and the shrimp were hard…read moreso the Shrimp Tackle Box was thrown away and we kept the Surf and Turf to let the store know that the food was hard. Called the store spoke with I presume was the manager so rude says oh well i can give you 1 meal for free you choose because one was already eaten lol, which was thrown away, but I'm telling him like sir we don't want food I want my money the other meal is still in the box, he says okay well you don't get any food you just bring the food back and the receipt. Which I am doing today getting my 6 bucks back and will never return here again, never had a problem here before but as rude as he was, it's never that serious to deal with ignorance.

    One thing for sure is you don't want to come here if you are in a hurry; I've never had timely…read moreservice here. Today my kid has a craving for chicken sandwiches; so I got to use the mobile app; seems like every other time I try to use the mobile app it makes me installs an updated version first (annoying- gotta wait for the download and install) There is a deal on the app that says if you spend $10 you get a free chicken sandwich, cool, so I ordered 3. Total comes to $9.99 so the deal would not kick in; ordered an extra sauce packet and got the deal LOL I get inside and the person behind the counter said she found my order but it wouldn't print- she doesn't like to go to the kitchen and verbally give the order (so they spent about 10 minutes trying to fix the printer, unsuccessfully) , and I found out why- one interruption on the way to that kitchen and she has to turn around and ask again; I had to repeat it three times- she finally made it to the kitchen on the third try; but her son in doing well in school, that is good (that was one of the questions from another employee when she was on her way that turned her around). When I worked fast food I had a pen and paper but thats just me. 15-20 minutes total; would have been much quicker if I just drove/walked up and ordered. They did give me 2 extra sauce packets for my trouble. oiy Keep the change! 2 stars 'cause the sandwiches were good

    Photos
    Popeyes Louisiana Kitchen - Popeyes Sides

    Popeyes Sides

    Popeyes Louisiana Kitchen - Popeyes Strawberry Biscuits

    Popeyes Strawberry Biscuits

    Popeyes Louisiana Kitchen

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    Chipotle Mexican Grill - mexican - Updated May 2026

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