The establishment was clean. The food tasted properly cooked. But they were missing onions and peppers. Both bins were dry and overcooked. My most exciting part of this trip was there was a drive through! read more

I am disappointed, we ordered food out and while this visit the portion in the bowls was good, the chips were not. The bag was barely full and I paid for a large. I feel like chipotle always some kind of cuts something when you go to chipotle, today it was not a good chip day. I wish they were more consistent. read more

Chipotle Mexican Grill - Not a large chip. - Fast Food Near Me - Titusville, Florida

See all

Today was the first day I came here and the restaurant was clean! Previous visits I felt I needed to disinfect the tables because they were downright gross! I actually saw a worker cleaning the tables after each person left which was nice to see. My son wanted lunch from here so we ordered a salad bowl with chicken. The meats all looked fresh and not dried out as previous visits. I wasn't very hungry but I chose to order a side of chicken. The container for a side has definitely shrunk from previous visits. I even questioned the lady who was preparing everything. I paid $3.55 for literally 3 bites of chicken. The container it came in is the same container they serve their salad dressing in. I guess I won't be ordering it again at that price and size. Overall it's still an ok place to come for food but it will not be my first choice. read more

Chipotle Mexican Grill - Side of Chicken - Fast Food Near Me - Titusville, Florida

Avoid if possible. Order in the store in person if you can. Employees incredibly uninterested in serving the customers and more concerned with talking to each other. Manager equally unhelpful and doesn't seem to care that employees are standing around either talking or playing with their phones. Young bespectacled African American girl working in there is extremely rude, disrespectful, and mean/ nasty. Flipped me off as I left after she got spoken to by the ' manager ' read more

This particular Chipotle Mexican Grill location is in the Titus Landing shopping plaza and offered a convenient stop to grab lunch. Today, I took advantage of their "Chipotlane," which is a drive-through window for orders made through their app. It was an easy way to not hit out of my car and besides, Chipotle Mexican Grill was offering an additional fifty points in their loyalty program for me to try it. I pulled up at the allotted tome and a friendly woman gave me my food. I went with a burrito bowl of half carnitas and half chicken and the bowl was definitely pretty full. I know Chipotle Mexican Grill has gotten some backlash on their portion size, but today and at least for me, I thought it was a good sized lunch. Chipotle Mexican Grill is pretty much my go-to when it comes to fast-food. It is tasty and relatively healthy, especially when compared to those huge burger chains. I would definitely recommend this particular location and I will give it five stars overall. read more

See all

Ordered my food!! Ready when I got there!! Extremely happy ! My food was correct, and sealed!

This place is so loud and dirty, the workers are not the kindest nor professional. I feel like I'm talking to 5 year olds every time I try to order. The food is always hit or miss and I feel like half the time I'm not getting what I payed for. It's ridiculous how I have a bad experience almost every time I'm here. I wouldn't recommend this place to anyone unless they want the Hershey squirts for days and nasty ass food. read more

It happened again. Same crap different day. We hoped maybe things had gotten better and gave it another chance with a mobile order. Bad on me for not opening up the containers before I left the pickup like. Hardly anything in the container. Ordered a Carne asada bowel with rice, fajitas, and cheese. Who could possibly mess it up!?! No fajitas even though it was listed on the order stickers and hardly anything in the bowl. Do NOT order from this restaurant in Titusville. And to think I put a tip on the order!! Never again. Our family is done with this location! Lesson learned and the second disaster confirms! read more

Chipotle Mexican Grill - Tasteless, cold mush with cheese and little else. - Fast Food Near Me - Titusville, Florida

I was in recently with two other people. Line wasn't long, nothing to feel impatient about. Getting the food went smooth until we were cashing out. Young gentleman had no name tag so unsure of name. He was very dismissive and on his phone the entire time. Didn't direct the cash out or let us know when to pay or what to do. As someone in food services that's just a given. When we had said we weren't sure because you weren't speaking to us very nicely he gave us a rude look and said just have a nice day. The attitude was unnecessary and the manager was right beside him and saw nothing wrong with it. Service just could have been genuine is all. read more

The burritos were soggy. They were warm on one side and cold on the other. The tortillas hadn't been warmed up; they tasted like they were straight out of the bag. And I broke a tooth on some rock-hard mystery ingredient. Worst experience I've had with Chipotle ever. read more

They were out of many key ingredients, then when I asked the manager a simple question regarding a substance I was given atrocious attitude. I also heard her speaking to employees with the same attitude- I will not be back. I have sent in feedback to corporate already as this Customer service is clearly not her strong suit. read more

I was invited to come and be one of the first to taste or recommend ideas to the managers at Chipotle. It was terrific turnout with the crew greeting and serving the limited ghat was invited. Chipotle has many items to choose from on there line. Each item has a hint of spice not too much but you will taste it. What I love is the choice of brown or white rice and steak, beef, chicken and pork (meats) with lots of toppings to complete a great meal and to top it of they have lime chips. The interior is delightful especially with the music to ease your mind and relax you. I enjoyed myself and hopefully you will too! read more

Chipotle Mexican Grill - Invitation to opening of Chipotle! - Fast Food Near Me - Titusville, Florida

See all

nasty. that's all I can say. paid 25 bucks for a rice / chicken bowl and chips with queso. not one good part to the entire order. bottom of queso had lots of large lumps of God only knows what... never again read more

October 24, 2020 - I just gave Chipotle another chance... once again they surprised me by how badly they failed. I stopped in at the Chipotle in Titusville, FL for lunch, right at 12:30 PM. There was no one in line behind me. The servers were impatient and rude. I have worked fast food and I understand that you have to work fast during the lunch run. But there was no one in line behind me, no excuse for being rude or impatient. I asked if I could get onion added to my burrito. The answer was, with a gesture towards the various ingredients, "Do you see any onions? We don't have onions". The server then wadded my burrito up into a ball, not a burrito. It was spherical. So, I stepped to the cashier who rang my burrito up and asked for payment without getting my drink order. I had to ask for a drink. She rang up a small soda without asking me what I wanted. I went to get tea. The urns were not marked. I went back to ask about the tea. The manager came over and tasted the tea and told me "The sweet tea is on the left, it is always on the left". I asked her if she expected me to remember that for next time. She walked away without answering. There were no clean tables, I had to wipe off a table before I could eat. The spherical burrito defeated my attempts to bite it. I had to take it back to my office and put it on a paper plate and eat it with a knife and fork. Maybe it was because I was so irritated but I did not like the burrito. It was all very disappointing. I hope that the problem is just this particular Chipotle. I used to enjoy eating at Chipotle in other locations. I will not give the Titusville Chipotle another chance for a very long time. read more

Portions were big enough for leftovers the next day, plenty of good spice. If you know what to order.

Was choosing whether or not to go back but decided against it after reading additional reviews and walking in one day at 5 pm and seeing the store was scraping the bottom of the black beans with none to refill it with. Management and worker attitude mean everything to the success or failure of a restaurant. Do better Chipotle. read more

Chipotle Mexican Grill - Half chicken/half chorizo quesadilla Black beans, sour cream, red tomatillo sauce - Fast Food Near Me - Titusville, Florida

I don't know why there are so many bad reviews it has nice tacos the only bad thing is it is a little over priced I would recommend I've been there a lot. read more

Welp. My mistake. Should have come and read reviews BEFORE going here. Would have saved time, money and my taste buds. Got a chicken bowl. Pico has way too much cilantro. Maybe had it not been huge pieces... Everything tastes burned, not charred or grilled, but BURNED. If something burns, throw it out as it ruins the entire pot. Got a side of queso and chips. The chips are not crispy, but CHEWY! Pretty nasty. What the heck is wrong with management?? Seems everyone is disappointed in this place, I know we are. First and last time, especially with this location. Just do not see the hype about this place. As a chain, you should be able to go to any location and know what you're getting. This was just awful. Service was just okay, NOT worth giving another chance. read more

Worse food order I have ever had. My bill came to $36.74. For a steak quesadilla and a steak taco. The taco was completely cold, and when i got home, i just could not believe how horrible the steak quesadilla was. I tell you it wasn't even warm. I ordered blanco sauce and a side of guacamole. Did they change the recipe? Everything tasted awful. I called customer service. I received a bogo coupon...no refund. I will never eat there again. read more

Beware - way way over-salted food. SALT SALT. Shame that folks who cook here can't control the shake. Easy on the salt. Let the natural flavors do the work. Fajita veggies way overcooked, they were moosh - in fact as I try to eat this bowl, I think it is the fajita's that are over-salted. Makes the bowl inedible. $10 down the drain! Mentioned it to lady at counter who said, "ok, thank you". I don't think the staff here cares. read more

This Chipotle had the same great service and quality that I come to expect at other chains. I wanted a burrito so I had to see for myself after all of negative reviews. The staff is mostly all black so wondering is something going on here. read more

Chipotle Mexican Grill - Don't believe the negative hype - Fast Food Near Me - Titusville, Florida

Nothing but crappy service on multiple occasions. Even ordered at 4pm to avoid bad service & to our surprise we got shitty food. The breaking point came when we ordered on the app waited 1 hour in drive thru only to be told another 1 hour wait. We told them to cancel the order. Yep you guessed it they charged me anyway some 47 dollars I'll buy taco Bell before I grace their door. What a shame for a good but not great concept. read more

The tables and drink area is all clean, service was fast and they filled my bowl up just how i like it

Food, nice and fresh. Did not like the chips with the lime seasoning on them. But everything else was really delicious.

Hours on the website and door say 10:45-10:00 Actual hours are whenever they actually feel like opening the doors. In this case it was 11:15. Inconvenient if you only have a short time for lunch. Owners really need to find competent management and pay them. read more

Chipotle is by far my favorite restaurant chain. I ordered my usual burrito bowl on my first visit to the Titusville location. I asked for a side of salt, which ever Chipotle restaurant I have visited for many years happily accommodated. The man who prepared my bowl informed he he couldn't do that. So I asked the girl at the point of sale, bc they were busy, and she literally laughed at me. That upset me. So I told the manager that his staff was childish. You'd think the manager would have at least offered me a little salt. Nope. Never happened. Never ever coming back here. read more

I really like Chipotle, so I was really excited when we got a Chipotle in Titusville. I am crushed by disappointment. It is dirty, the servers are rude, and it is poorly managed, I think the real estate could have been used for something better. Definitely a bad reflection on Chipotle. read more

It was first time there and everyone was patient and helpful. The food was great. It was a good portion. Staff was friendly.

Manager is a total waste of space. She has absolutely no customer service skills. She is rude and ugly attitude. She lives to shortchange people on the food. Only go when she is the NOT on the line. If she is there, skip this place read more

Poor customer service Food was dry and out of vegetable no back up food prep The food line server not able to wrap a burrito The over all presentation was below poor service read more

It's unreal how bad of an opening they had and was unable to turn it around. The drive thru is only for pickup orders, which they stack on a metal rack where anyone can come in and grab a bag - and they do. The food just sits there. It's not well kept, doesn't look clean. Went there twice and regretted it both times. They need new management and a reboot. Other Chipotle's have been fine, but this one has some serious issues. read more

Not sure who is writing good reviews for this place. But it's total BS. I WAS SO EXCITED to learn we would get a chipotle in Titusville. And to say I have been disappointed is an understatement. The staff is so rude. The lines moves at a snails pace and not because it's just busy, but because the staff could care less. The music is extremely loud inside and you can't even have a conversation much less place your order without yelling. Please! Clean up your act and get it right. This place has such good potential. Start with better staff! read more

Chipotle Mexican Grill - Fast Food Near Me - Titusville, Florida

I've been there about 10 times since they've opened and the steak has been over cooked and even burnt 80% of the time. I said something last time and the guy said it's just seared. No! I've literally been eating chipotle for over 20 years now. I know how the steak is supposed to be. Also the time I got it when was like maybe it won't be that bad. I was wrong, it was terrible. When the steak is all black, it is burnt! On a separate note. I went there last week at 9:06pm and I walk up to the door where a employee is standing in the door way with his back towards me. He was also talking to a customer which at the time I didn't know what they were talking about. As I was getting closer I said excuse me can I get through (because they were blocking the entrance). The employee said we are closed inside and you have to go through the drive thru. I said what do you mean it's 9 and you guys close at 10. He says sorry we are short staffed. I look up and literally see over 10 employees and then I tell him that. He said oh they just cut cut. I'm like what that makes no sense. He then tells his manager to help me. The manager tells me sorry you have to go through the drivethru because they are low on food. I said that makes no sense. He then says actually it makes total sense then just starts taking to the other girl who was there before me. By the way I over heard what the girl was talking to the employee about, she was just trying to get her order that she placed on the app. It was sitting right there on the counter and was ready 15 mins ago before she got there. It was already paid for but they wouldn't hand it to her or let her come in to get it. They kept telling her to go through the drive thru. The drive thru had like 20 cars in it at the time and honestly it's always busy. To me chipotle isn't a drive thru type of place. I just felt that night they were just trying to get off work early and sending everyone to the drive thru so they can go ahead and clean up the inside. Everything they told me made no sense and they were pretty rude about it. I was pretty pissed because I don't live that close to it. Anyways I haven't been back sense that night. If I go back and the steak is over cooked again I'll take pictures and post them. I should have done that to begin with but wasn't thinking at the time. Everything else that I've had has been done though. I just like the steak the most and that's what I mainly get. read more

Nice restaurant. Order online for faster service This restaurant is located along the west side of US-1 about 2 miles south of the Max Brewer Memorial Bridge. It is a stand-alone building in front of the Hobby Lobby. There is plenty of parking owing to the fact that it is located in the middle of a parking lot. It has dine-in, dine-out, and drive-through options. The line was out the door when we arrived. We decided to order online and then pick it up. The order was ready. We paid online through the app. We went inside to pick it up. The outside was about 6 4-person tables with a few umbrellas. The inside is a mix of tall and short tables. As with every other Chipotle, you order at the counter and follow your order down the line to the cash register. The restaurant was relatively clean for being so busy. The line was still out the door. We took our food down the street to eat at a nearby park. We ordered 2 rice bowls. The food was delicious and prepared quickly and correctly. I highly recommend that you order online and skip the actual line which seems to be long many times during the day. read more

The absolute worst costumer service I've ever experienced. The employs and manager (meme) are rude. Employs making rude comments about costumers and the manager not caring when brought to her attention. Very disrespectful. Never going to that location again, hopefully they shut down soon from lack of costumers. read more

Placed on line order at around 330pmfor pickup at 820pm. Picked up at 830pm. Everything in the bowl was stone cold. I mean everything.. meat beans rice, all of it. It was like the order had been made hours earlier and left in line with an AC vent. . read more

PSA Never eat at a Chipotle. I called five different locations for allergen info on the new plant based chorizo and none of them could answer my question. I spent time on their website with "pepper" and it couldn't help either. It's not listed on the dietary restrictions or allergies. The only thing listed is their normal chorizo and I know it's not the plant based chorizo because it's not listed as vegan or vegetarian. They refuse to have a dedicated customer service phone line after the salmonella incident. The only number I could find after exhausted searching was a catering line and she transferred me to a third party complaint department. They advised me that they don't know the answer a could not help me unless I gave her all of my contact information. They keep that information and sell it for solicitation purposes. So if you have severe allergies or you don't want a hospital stay for food poisoning, do not eat here. read more

My pickup time was 6:20. Here I sit at 6:45 and still not ready after waiting 35 minutes in line. They need to get it together quick or I will not be back. ....... Thanks read more

This location is a Joke!!!! I am DISATISFIED with this location!!! Come guys if you run out of fajita onions and peppers EVERY day, ORDER MORE it doesn't take a rocket scientist or does it??? This happened my first trip on opening week, and on every visit I've tried and to no end, I hear from the employee say each time " those go fast" . Got it!!! This is code for "We Are Cheap And Don't Want To Provide Them" Get with it owners!!!! Fix this.... read more

Longer than normal wait, tepid food, stale chips. I am pretty sure this is the worst location I've been to.